Suites ROC Portonova - Newly Renovated 2026
From
US$124
/ night
Prices for Suites ROC Portonova - Newly Renovated 2026
Select dates to see prices and availability
From
US$124
/ night
Monthly average prices
Nightly prices at Suites ROC Portonova - Newly Renovated 2026 average US$115 in the cheapest month (January) and US$282 in the most expensive month (June), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$115 |
| February | US$125 |
| June | US$282 |
| December | US$145 |
J
F
J
D
Most expensive: June (~US$282)
Cheapest: January (~US$115)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a seasonal outdoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a communal living room. Getting to nearby attractio...
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a seasonal outdoor pool. This aparthotel also features complimentary wireless internet access, an arcade/game room, and a communal living room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Dining
Enjoy a meal at the restaurant or snacks in the aparthotel's coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 75 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and separate sitting areas.
Location
With a stay at Suites ROC Portonova - Newly Renovated 2026 in Calvia (Palmanova), you'll be a 4-minute drive from Puerto Portals Marina and 9 minutes from Port of Palma de Mallorca. This family-friendly aparthotel is 0.4 mi (0.7 km) from Palma Nova Beach and 5.3 mi (8.5 km) from Cala Mayor Beach.
What's nearby
Golf Fantasia(0.3 Miles)
Palma Nova Beach(0.4 Miles)
Playa Son Matias(0.9 Miles)
Katmandu Park(1.3 Miles)
Magaluf Beach(1.4 Miles)
Pirates Adventure Show(1.8 Miles)
Puerto Portals Marina(1.9 Miles)
Western Water Park(2.2 Miles)
Cala Vinyes Beach(2.5 Miles)
Caleta de Portals(2.6 Miles)
Poniente Golf Club(2.9 Miles)
Illetas Beach(4.2 Miles)
Real Golf Bendinat(4.2 Miles)
Santa Ponsa Beach(4.3 Miles)
Santa Ponsa Golf Course(4.4 Miles)
The nearest major airport is Palma de Mallorca Airport (PMI)(16.3 Miles)
Parking
Swimming pool
Non-smoking rooms
Tour desk
Safe-deposit box
ATM/Cash machine
Location
Paseo del Mar, 2, Palmanova, Balearic Islands, Spain
Golf Fantasia (0.3 Miles)
Palma Nova Beach (0.4 Miles)
Playa Son Matias (0.9 Miles)
Katmandu Park (1.3 Miles)
Magaluf Beach (1.4 Miles)
Pirates Adventure Show (1.8 Miles)
Room options
9
Suite, 1 Bedroom (Vista Mar Parcial)
Room details
2 Single Beds
Sleeps 3
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (3+1 Child Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Sea View (Frontal (2+1 Child Free)
Room details
4× Single Beds
Sleeps 2
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (3+2 Children Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Suite, 1 Bedroom (Vista Mar Parcial 1+2 Children Free)
Room details
2 Single Beds
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside (3 + 1 Child Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside (3 + 2 Children Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside (2 + 2 Children Free)
Room details
2 Single Beds
Sleeps 2
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom (1+1 Child Free)
Room details
2 Single Beds
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Sea View (Frontal (3+1 Child Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms
Room details
4× Single Beds
Sleeps 5
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside
Room details
2 Double Beds
Sleeps 5
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (4+1 Child Free)
Room details
4× Single Beds
Sleeps 4
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Sea View (Frontal 2+3 Children Free)
Room details
4× Single Beds
Sleeps 2
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom (1+2 Children Free)
Room details
2 Single Beds
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside (2 Adults + 1 Child Free)
Room details
4× Single Beds
Sleeps 2
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Sea View (Frontal (3+2 Children Free)
Room details
4× Single Beds
Sleeps 3
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Sea View (Frontal)
Room details
4× Single Beds
Sleeps 5
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
17
Suite, 2 Bedrooms, Sea View (Frontal (2+2 Children Free)
Room details
4× Single Beds
Sleeps 2
786 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
17
Suite, 2 Bedrooms, Poolside (2+3 Children Free)
Room details
4× Single Beds
Sleeps 2
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom (2+1 Child Free)
Room details
2 Single Beds
Sleeps 2
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Suite, 1 Bedroom (Vista Mar Parcial 2+1 Child Free)
Room details
2 Single Beds
Sleeps 2
592 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
15
Suite, 2 Bedrooms, Poolside (4 + 1 Child Free)
Room details
4× Single Beds
Sleeps 4
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
9
Suite, 1 Bedroom (Vista Mar Parcial (1+1 Child Free)
Room details
2 Single Beds
581 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
8
Suite, 1 Bedroom
Room details
2 Single Beds
Sleeps 3
581 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (2+2 Children Free)
Room details
4× Single Beds
Sleeps 2
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (2+1 Child Free)
Room details
4× Single Beds
Sleeps 2
786 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
17
Suite, 2 Bedrooms, Sea View (Frontal (4+1 Child Free)
Room details
4× Single Beds
Sleeps 4
797 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
10
Suite, 2 Bedrooms (2+3 Children Free)
Room details
4× Single Beds
Sleeps 2
807 ft²
BalconySeparate Dining AreaAir ConditioningHeatingWi-Fi (Free)
Guest reviews of Suites ROC Portonova - Newly Renovated 2026
7.7
Good
Based on 1,006 verified reviews
Who stays here?
Business
1%
Couple
15%
Family
70%
Group
13%
What guests think
AI-generated summary based on recent guest reviews
At Suites ROC Portonova, guests repeatedly highlight the excellent beachfront location and views, as well as generally friendly staff, but many also report very dated apartments, ongoing renovations, and maintenance problems that at times disrupt comfort and basic services.
Read moreWas this helpful?
What guests think
At Suites ROC Portonova, guests repeatedly highlight the excellent beachfront location and views, as well as generally friendly staff, but many also report very dated apartments, ongoing renovations, and maintenance problems that at times disrupt comfort and basic services.
Apartments are often spacious with sea views, but fixtures, air conditioning and balcony locks are frequently described as tired or unreliable, and in-room Wi‑Fi can be weak or absent. Service responsiveness and communication about deposits vary, with mixed experiences resolving maintenance or noise issues. Facilities include pools and a pool bar, yet cleanliness and construction dust are recurring concerns, and breakfast ranges from enjoyable to repetitive. Best for location-first, budget-minded stays willing to accept wear and ongoing works.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
There are indoor and outdoor pools and a pool bar; some guests enjoyed activities and ambience. However, ongoing renovations and maintenance issues (dust, outages, broken gates, unusable pool, lifts not working) make the experience inconsistent.
Related guest reviews
2
Allison
6 Apr 2025
·
Stayed 2 nights
I must make everybody aware do not visit this hotel. There are enormous works including electricity being cut off no hot water. The pool is not usable dust and workmen everywhere the lifts didn’t work. Nobody manning the reception desk to deal with our problems. And when we rang, we just got a answerphone and then cut off absolutely appalling avoid avoid avoid. such danger I can’t upload as many photographs as I took, but it was terrible
I must make everybody aware do not visit this hotel. There are enormous works including electricity being cut off no hot water. The pool is not usable dust and workmen everywhere the lifts didn’t work. Nobody manning the reception desk to deal with our problems. And when we rang, we just got a answerphone and then cut off absolutely appalling avoid avoid avoid. such danger I can’t upload as many photographs as I took, but it was terrible
8
Allister
11 Jun 2023
·
Stayed 4 nights
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
6
stephanie
23 Sept 2025
·
Stayed 3 nights
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
6
Joanne
28 Apr 2024
·
Stayed 4 nights
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
10
Rodolphe
14 May 2024
·
Stayed 7 nights
Ambiance et la piscine
Ambiance et la piscine
8
Robert
10 Aug 2023
·
Stayed 5 nights
Hotellet ligger bra vid stranden men är gammalt och slitet. Aircondition på rummet fungerade inte. Fläktarna de ställt in blåste knappt. Städning runt poolen va obefintlig skräp i vattnet och runt pool området. Frukosten va ätbar men inte mer. Tyvärr inte ett hotell som jag kan rekommendera då de skulle behöva göra en hel del åtgärder för att få upp det till den klass de själva säger sig ha.
Hotellet ligger bra vid stranden men är gammalt och slitet. Aircondition på rummet fungerade inte. Fläktarna de ställt in blåste knappt. Städning runt poolen va obefintlig skräp i vattnet och runt pool området. Frukosten va ätbar men inte mer. Tyvärr inte ett hotell som jag kan rekommendera då de skulle behöva göra en hel del åtgärder för att få upp det till den klass de själva säger sig ha.
4
Lisa
31 May 2025
·
Stayed 3 nights
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
6
Sinead
24 Sept 2024
·
Stayed 3 nights
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
4
Holly
21 Apr 2025
·
Stayed 6 nights
Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
8
Gedeon
16 Aug 2025
·
Stayed 7 nights
Nice visit, stayed there for one week with my family at their newly renovated suite, clean and fresch lobby, the room was very clean and nice, helpful and kind staff, despite being a family friendly hotel with children and youths it was very calm and respectful environment. Also fantastic cleaning assistans who came every morning and did a great job. Small notice: the hotel has very limited range of goods in their stores but there are alot of shops and supermarkets nearby and even LIDL is just a 10 minute walk from the hotel Overall great experience, strongly recomend
Nice visit, stayed there for one week with my family at their newly renovated suite, clean and fresch lobby, the room was very clean and nice, helpful and kind staff, despite being a family friendly hotel with children and youths it was very calm and respectful environment. Also fantastic cleaning assistans who came every morning and did a great job. Small notice: the hotel has very limited range of goods in their stores but there are alot of shops and supermarkets nearby and even LIDL is just a 10 minute walk from the hotel Overall great experience, strongly recomend
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: several guests reported dirty or smelly corridors, poor apartment cleanliness, pests (ants and occasional bed bugs), and even green pool water, while others found rooms clean and praised housekeeping.
Related guest reviews
4
Geanina Gabriela
19 Apr 2025
·
Stayed 3 nights
El trato de recepción muy bueno. Realmente era lo único bueno. Las habitaciones muy oscuras. Las terrazas no tienen luces ( hay focos pero no hay interruptor para encender). Todo súper sucio. La piscina estaba muy fría para ser piscina climatizada. Las barandillas estaban rotas en la piscina y había una punta de hierro de las barandillas. Súper peligroso.
El trato de recepción muy bueno. Realmente era lo único bueno. Las habitaciones muy oscuras. Las terrazas no tienen luces ( hay focos pero no hay interruptor para encender). Todo súper sucio. La piscina estaba muy fría para ser piscina climatizada. Las barandillas estaban rotas en la piscina y había una punta de hierro de las barandillas. Súper peligroso.
6
Khurram
22 Jun 2024
·
Stayed 2 nights
Old property, in need of renovation, staff is very stingy, poor management, smell in the hallway, uneven paths, ac blew cold stinky air, they want to inspect the room before you leave just to nickel and dime you, sliding doors were not operable to enjoy the balcony. The furniture in the rooms are very bad do not be deceived by the pics. The hallways have old mattresses and weird stenches coming from urine stains on the carpets.
Old property, in need of renovation, staff is very stingy, poor management, smell in the hallway, uneven paths, ac blew cold stinky air, they want to inspect the room before you leave just to nickel and dime you, sliding doors were not operable to enjoy the balcony. The furniture in the rooms are very bad do not be deceived by the pics. The hallways have old mattresses and weird stenches coming from urine stains on the carpets.
4
Kasper Ekeberg
13 Jul 2024
·
Stayed 7 nights
Veldig mye Maur, dårlig vasking og fikk med veggdyr hjem
Veldig mye Maur, dårlig vasking og fikk med veggdyr hjem
4
Lars Erik
16 Aug 2023
·
Stayed 7 nights
Vi ble møtt med hyggelige personell ved ankomst. Allerede ved resepsjonen fikk vi ett inntrykk av å komme til et eldre hotell. Inn i selve leiligheten var det enda verre. Man fikk en opplevelse av å bo på ett rom fra 60 tallet. Det var snuskete og veldig slitt. Komfyren gikk på gass, maling flasset av, ødelagte fliser og kjøleskapet var nasty og lite innbydende. Beklager med dette er det dårligste hotellet vi har vært på. Aldri tilbake. Eneste positive var at det var rent i bassenget, og beliggenhet med nærhet til sjøen og sentrum er meget bra.
Vi ble møtt med hyggelige personell ved ankomst. Allerede ved resepsjonen fikk vi ett inntrykk av å komme til et eldre hotell. Inn i selve leiligheten var det enda verre. Man fikk en opplevelse av å bo på ett rom fra 60 tallet. Det var snuskete og veldig slitt. Komfyren gikk på gass, maling flasset av, ødelagte fliser og kjøleskapet var nasty og lite innbydende. Beklager med dette er det dårligste hotellet vi har vært på. Aldri tilbake. Eneste positive var at det var rent i bassenget, og beliggenhet med nærhet til sjøen og sentrum er meget bra.
2
Bo Magnus
7 Jul 2024
·
Stayed 7 nights
We asked several times for cleaning without getting it. Some of us ended up with bed bugs from the rooms. There were aunts all over the floor from day one and when we asked for help to get rid of the aunts nothing happened. We had the apartment for 5 persons with one sleeping couch. The sleeping couch came without bedsheets and a pillow or quilt. One day in the middle of our stay we came home late and got told by the receptionist to sleep on the beach.
We asked several times for cleaning without getting it. Some of us ended up with bed bugs from the rooms. There were aunts all over the floor from day one and when we asked for help to get rid of the aunts nothing happened. We had the apartment for 5 persons with one sleeping couch. The sleeping couch came without bedsheets and a pillow or quilt. One day in the middle of our stay we came home late and got told by the receptionist to sleep on the beach.
4
Kawther
26 Aug 2023
·
Stayed 4 nights
Piscine degueulasse l’eau verte l’état de l’appartement catastrophique à fuir
Piscine degueulasse l’eau verte l’état de l’appartement catastrophique à fuir
4
Lisa
31 May 2025
·
Stayed 3 nights
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
4
Holly
21 Apr 2025
·
Stayed 6 nights
Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
Sadly not an impressive stay. Building was under construction but this caused lots of inconvenience for us and really put a downer on the holiday. Hotel was extremely dusty and corridors smelt really bad which was bad due to a member of the party being asthmatic. There was very loud construction work which started early most mornings and woke us up. There was also several days of our trip where we woke up to no water, not hot water and on some occasions while we were in apartment we had no power as power cut out. This was unacceptable and hotel did not seem too bothered.
6
Jana
25 Jun 2024
·
Stayed 1 night
Nous avons passé une nuit dans cet hôtel au mois de juin. L’emplacement est idéal et la piscine très appréciable. Néanmoins la propreté de l’appartement reste complètement à revoir. Le sol était médiocre (cheveux, saletés, …). Concernant les équipements à disposition, ils étaient très faibles (cafetière non complète = non utilisable, pas d’éponge, …). La climatisation ne fonctionnait pas!
Nous avons passé une nuit dans cet hôtel au mois de juin. L’emplacement est idéal et la piscine très appréciable. Néanmoins la propreté de l’appartement reste complètement à revoir. Le sol était médiocre (cheveux, saletés, …). Concernant les équipements à disposition, ils étaient très faibles (cafetière non complète = non utilisable, pas d’éponge, …). La climatisation ne fonctionnait pas!
8
Gedeon
16 Aug 2025
·
Stayed 7 nights
Nice visit, stayed there for one week with my family at their newly renovated suite, clean and fresch lobby, the room was very clean and nice, helpful and kind staff, despite being a family friendly hotel with children and youths it was very calm and respectful environment. Also fantastic cleaning assistans who came every morning and did a great job. Small notice: the hotel has very limited range of goods in their stores but there are alot of shops and supermarkets nearby and even LIDL is just a 10 minute walk from the hotel Overall great experience, strongly recomend
Nice visit, stayed there for one week with my family at their newly renovated suite, clean and fresch lobby, the room was very clean and nice, helpful and kind staff, despite being a family friendly hotel with children and youths it was very calm and respectful environment. Also fantastic cleaning assistans who came every morning and did a great job. Small notice: the hotel has very limited range of goods in their stores but there are alot of shops and supermarkets nearby and even LIDL is just a 10 minute walk from the hotel Overall great experience, strongly recomend
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Apartments are generally spacious with strong sea views and firm, comfortable beds. Decor is very dated, with reports of weak or ineffective AC, insecure or stiff balcony doors, worn fittings, noise from neighbors, and unreliable or absent in‑room Wi‑Fi.
Related guest reviews
8
Tina
29 Apr 2024
·
Stayed 3 nights
Plenty of space in the apartment. Comfortable bed. Attractive foyer. Hotel frontage and apartment doors reminded me of 70s TV dramas but in general good accommodation for families.
Plenty of space in the apartment. Comfortable bed. Attractive foyer. Hotel frontage and apartment doors reminded me of 70s TV dramas but in general good accommodation for families.
2
Chris
22 Aug 2024
·
Stayed 4 nights
We were not impressed with this hotel and booked another and left after one night. The room air conditioning did not work so none of the family got any sleep. The room wasn’t the cleanest but the air con was our main problem. In the hallways of the hotel the carpet was not very clean. It seemed as though some people actually live in the hotel as there was people with dogs and non hotel furniture on balconies. On one of the floors there was broken walls and flaked off paint / wood chip where part of the wall had been broken. Would not recommend and would not book again.
We were not impressed with this hotel and booked another and left after one night. The room air conditioning did not work so none of the family got any sleep. The room wasn’t the cleanest but the air con was our main problem. In the hallways of the hotel the carpet was not very clean. It seemed as though some people actually live in the hotel as there was people with dogs and non hotel furniture on balconies. On one of the floors there was broken walls and flaked off paint / wood chip where part of the wall had been broken. Would not recommend and would not book again.
6
Mandy
3 Mar 2024
·
Stayed 3 nights
Quick check in rooms very old and dated shower head broken patio door not very secure although location was good
Quick check in rooms very old and dated shower head broken patio door not very secure although location was good
4
Martin
15 Mar 2022
·
Stayed 3 nights
De accommodatie is echt gedateerd. Ligging is prima. Echter toe aan een grondige renovatie. Het is wel schoon.
De accommodatie is echt gedateerd. Ligging is prima. Echter toe aan een grondige renovatie. Het is wel schoon.
10
Magalie Carine
29 Aug 2024
·
Stayed 6 nights
La vue, appartement spacieux ,à 3mn de la plage
La vue, appartement spacieux ,à 3mn de la plage
10
JULIA
12 Sept 2024
·
Stayed 4 nights
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
4
Quynh
15 Aug 2025
·
Stayed 5 nights
Unfortunately the overall condition was not good. Everything was old and outdated. There was no internet access at all in the hallway, so as inside the room. We had to go down to the lobby to get some wifi.
Unfortunately the overall condition was not good. Everything was old and outdated. There was no internet access at all in the hallway, so as inside the room. We had to go down to the lobby to get some wifi.
6
Sinead
24 Sept 2024
·
Stayed 3 nights
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
8
Terence
21 Jul 2024
·
Stayed 4 nights
The location was really good hotel was nice and clean but the only thing was the balcony doors were not secure in my room and my friends room next door they had the littlest of bolts fitted they need to be secured more
The location was really good hotel was nice and clean but the only thing was the balcony doors were not secure in my room and my friends room next door they had the littlest of bolts fitted they need to be secured more
8
steven
21 Jul 2024
·
Stayed 7 nights
We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful. Some reviews mention poor follow-up on issues, surprise deposits, limited information at check-in, and occasional unhelpful responses.
Related guest reviews
2
Silvia
14 Jun 2025
·
Stayed 2 nights
Upon arrival we asked about the baggage storage as we arrived before check in time, they showed us to a storage room that was unlocked and was more like a staff room. Just to later see that others were having their goods stored in a locked room. After when was finally time for check in they let us know there is a safety deposit for the booking which was hidden in the policy. Just to find out that not only the room we were put in was a complete mess with lots of issues but also our view was the bins (trash cans) from the restaurant in front of the hotel. We couldn’t see the see, and everything the balcony smelled like barbecue from the restaurant we couldn’t dry our clothes there as it will make them smell, and the second night they put a group of loud boys that didn’t stop shouting until 4 in the morning in the apartment over us. Not what I paid for and I wouldn’t be coming back.
Upon arrival we asked about the baggage storage as we arrived before check in time, they showed us to a storage room that was unlocked and was more like a staff room. Just to later see that others were having their goods stored in a locked room. After when was finally time for check in they let us know there is a safety deposit for the booking which was hidden in the policy. Just to find out that not only the room we were put in was a complete mess with lots of issues but also our view was the bins (trash cans) from the restaurant in front of the hotel. We couldn’t see the see, and everything the balcony smelled like barbecue from the restaurant we couldn’t dry our clothes there as it will make them smell, and the second night they put a group of loud boys that didn’t stop shouting until 4 in the morning in the apartment over us. Not what I paid for and I wouldn’t be coming back.
8
Tangur Kumar
19 Aug 2024
·
Stayed 5 nights
Despite not being the best in terms of infrastructure, we thouroughly enjoyed our stay due to the staff who were very helpful and welcoming. Cheers to them!
Despite not being the best in terms of infrastructure, we thouroughly enjoyed our stay due to the staff who were very helpful and welcoming. Cheers to them!
10
Maud
2 Mar 2024
·
Stayed 7 nights
Spacieux, confortable Très bon accueil Disponibilité du personnel
Spacieux, confortable Très bon accueil Disponibilité du personnel
8
Allister
11 Jun 2023
·
Stayed 4 nights
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
6
stephanie
23 Sept 2025
·
Stayed 3 nights
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
8
Gary
10 Oct 2024
·
Stayed 4 nights
Still awaiting the slight refund from the hotel - no breakfast on last day
Still awaiting the slight refund from the hotel - no breakfast on last day
2
Bo Magnus
7 Jul 2024
·
Stayed 7 nights
We asked several times for cleaning without getting it. Some of us ended up with bed bugs from the rooms. There were aunts all over the floor from day one and when we asked for help to get rid of the aunts nothing happened. We had the apartment for 5 persons with one sleeping couch. The sleeping couch came without bedsheets and a pillow or quilt. One day in the middle of our stay we came home late and got told by the receptionist to sleep on the beach.
We asked several times for cleaning without getting it. Some of us ended up with bed bugs from the rooms. There were aunts all over the floor from day one and when we asked for help to get rid of the aunts nothing happened. We had the apartment for 5 persons with one sleeping couch. The sleeping couch came without bedsheets and a pillow or quilt. One day in the middle of our stay we came home late and got told by the receptionist to sleep on the beach.
4
Lisa
31 May 2025
·
Stayed 3 nights
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
8
steven
21 Jul 2024
·
Stayed 7 nights
We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
We stayed on the 4th floor and on entering the room your eyes are drawn to the most amazing veiw across the bay, however the more we looked around the more noticeable it was of how tierd the hotel was and in need of some major renovation. We still had a great time and the staff were very friendly and helpful.
8
Arvid
7 Jul 2025
·
Stayed 7 nights
Very good staff
Very good staff
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Beachfront setting with sea views and easy walking access to the beach, promenade, shops, bars and restaurants; some note a quiet, scenic area.
Related guest reviews
6
Johanna
14 Aug 2024
·
Stayed 5 nights
Perfekt läge vid stranden med fantastisk utsikt från balkongen. Serviceinriktad personal.
Perfekt läge vid stranden med fantastisk utsikt från balkongen. Serviceinriktad personal.
6
Marilena
2 Jun 2023
·
Stayed 5 nights
Location is good.
Location is good.
8
Hejdi Birch
19 Apr 2022
·
Stayed 4 nights
Ligger fantastisk tæt ved rigtig god strand. Hotellet er dog meget slidt, men rent.
Ligger fantastisk tæt ved rigtig god strand. Hotellet er dog meget slidt, men rent.
6
Joanne
28 Apr 2024
·
Stayed 4 nights
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
4
Lisa
31 May 2025
·
Stayed 3 nights
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
10
Gabby
30 Jun 2025
·
Stayed 9 nights
The apartment was clean and the staff were very helpful. There was ongoing renovation but the room we got was not renovated yet so it was outdated. Hopefully we can come back again once the renovation is complete because the apartment has a great location close to shops and the beach.
The apartment was clean and the staff were very helpful. There was ongoing renovation but the room we got was not renovated yet so it was outdated. Hopefully we can come back again once the renovation is complete because the apartment has a great location close to shops and the beach.
6
Mattias
24 Aug 2023
·
Stayed 7 nights
Rooms need a renovation, location super.
Rooms need a renovation, location super.
8
Ragnar
31 May 2025
·
Stayed 7 nights
Vi hadde et fint opphold. Leiligheten var sliten men det var rent og sengene var gode. Vi bodde på samme hotell året før også. Uteområdet er fint og beliggenheten suveren. Vi kommer tilbake til nyrenovert apartment. De holder på.
Vi hadde et fint opphold. Leiligheten var sliten men det var rent og sengene var gode. Vi bodde på samme hotell året før også. Uteområdet er fint og beliggenheten suveren. Vi kommer tilbake til nyrenovert apartment. De holder på.
10
JUAN ANTONIO
6 Nov 2023
·
Stayed 3 nights
Muy bien ubicado, enfrente a la playa.
Muy bien ubicado, enfrente a la playa.
8
NOUREDDINE
25 Feb 2023
·
Stayed 7 nights
Is beautiful location.
Is beautiful location.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Pool bar and breakfast are available; some guests enjoyed the food and reasonable prices. Others found breakfast repetitive or poorly managed, and one review notes breakfast served at the outdoor snack bar with no indoor restaurant.
Related guest reviews
8
Allister
11 Jun 2023
·
Stayed 4 nights
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
Nice stay, rooms were reasonable, breakfast buffet was really good with a good selection. Amenities were good such as the pool and activities. Staff were very helpful
6
stephanie
23 Sept 2025
·
Stayed 3 nights
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
I was expected the rooms to be dated by they are horrendous. The new part isn't much better. (Looks nice but apparently very shoddy) I was staying alone with my small daughter and the balcony door wouldn't lock. The man at reception didn't really seem interested. We ended up checking out a day early. The pool area is quite nice, although I think it would probably be better as an adults only. Bar menu was nice. The entertainment lady was very friendly. I had originally paid alot more but looked last minute and the price had gone down and I was able to re book. Thank goodness!!! I'd have been mortified if I'd paid the original price for what we hasld.
8
Gary
10 Oct 2024
·
Stayed 4 nights
Still awaiting the slight refund from the hotel - no breakfast on last day
Still awaiting the slight refund from the hotel - no breakfast on last day
6
Joanne
28 Apr 2024
·
Stayed 4 nights
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
The property was located in a nice quiet and scenic location but still near enough to walk to local bars and shops and had great views from the balcony of the sea/beach. The reception staff were wonderful and helpful. It was dated in the corridors and some rooms in accommodation- especially the kitchen but we werent cooking so were not too bothered. Although a bigger/normal size kettle would be good rather than tiny one provided. The indoor pool was great and the outdoor one would have been if the weather was nice. Its a shame it no longer has indoor bar and restaurant - the breakfast is ate outside at the snack bar by the pool, which is great if warm and not raining, but when it rains you have to make sure your sat under canopy and you dont get wet cups and plates when you go get your meal. Plenty of cold choice breakfast items but same hot food every morning (which isnt very hot - fried egg, bacon, beans and sausage) kept in electric food warmer. The toaster is so slow and we had to rescue the handle for the toaster shelf our self toaster twice as dont think member of staff knew it was stored inside toaster! But overall we were satisfied with accommodation for the price we paid and would return if we wanted a low cost holiday/short break again
10
JULIA
12 Sept 2024
·
Stayed 4 nights
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
Great apartment, very spacious with a fantastic view especially for the price. Yes the rooms are tired but everything was clean and well equipped. The beds are very firm. The staff were friendly and welcoming. Pool area was clean and the pool bar prices are very reasonable.
8
Robert
10 Aug 2023
·
Stayed 5 nights
Hotellet ligger bra vid stranden men är gammalt och slitet. Aircondition på rummet fungerade inte. Fläktarna de ställt in blåste knappt. Städning runt poolen va obefintlig skräp i vattnet och runt pool området. Frukosten va ätbar men inte mer. Tyvärr inte ett hotell som jag kan rekommendera då de skulle behöva göra en hel del åtgärder för att få upp det till den klass de själva säger sig ha.
Hotellet ligger bra vid stranden men är gammalt och slitet. Aircondition på rummet fungerade inte. Fläktarna de ställt in blåste knappt. Städning runt poolen va obefintlig skräp i vattnet och runt pool området. Frukosten va ätbar men inte mer. Tyvärr inte ett hotell som jag kan rekommendera då de skulle behöva göra en hel del åtgärder för att få upp det till den klass de själva säger sig ha.
4
Lisa
31 May 2025
·
Stayed 3 nights
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
The Roc Portonova Apartamentos are in a great location. Over looking Palma Nova boat club/Palma Nova bay. There is an outdoor and an indoor pool. The buildings works are still continuing in some of the apartments. Our room, large in size, a 2 bedroom apartment but it is very dated. This room provides a wonderful view of the bay, but you need to look past the very large rooftop first of all. The room had a horrible, spilt milk smell to it and the locks/security are insufficient. It is important to note, some of these apartments are residential/privately owned. We were not aware of this. On arrival, we were told we had to pay a refundable deposit, this was the first we had heard of this. There was no other communication re our stay - at all. No information on WIFI, Bar opening times, entertainment, house keeping - nothing. We were on a short break, house-keeping did not visit our apartment once in our 3 nights. The pillows provided were very high/hard. We enquired about moving room, we looked at another apartment, this too was an older style, looking out onto an abandoned building. On our last morning, we had breakfast at the bar/poop area. It was a lovely breakfast and included cooked breakfast/fruits/pastries/tea, coffee/juices. The beach is right on your doorstep, there are supermarkets, bars/restaurants all within walking distance. The apartment has cooking facilities, including a microwave, iron/board.
4
MARIA DOLORES
25 May 2022
·
Stayed 4 nights
El personal muy amable, siempre dispuestos a ayudar y a ofrecerte el mejor servicio posible. Con respecto al alojamiento, pienso que deberían de reformarlos un poco, parecen del año 70/80, los balcones tienen un sistema de seguridad que nunca había visto. Encontramos una cucharacha en el baño. El desayuno es muy repetitivo.
El personal muy amable, siempre dispuestos a ayudar y a ofrecerte el mejor servicio posible. Con respecto al alojamiento, pienso que deberían de reformarlos un poco, parecen del año 70/80, los balcones tienen un sistema de seguridad que nunca había visto. Encontramos una cucharacha en el baño. El desayuno es muy repetitivo.
8
steve
10 Jul 2024
·
Stayed 7 nights
Rooms are tired as other reviews say but other than that the stay was great. Staff, location, pool and pool bar all perfect. Could do with some TLC but wouldn't let that put you off staying.
Rooms are tired as other reviews say but other than that the stay was great. Staff, location, pool and pool bar all perfect. Could do with some TLC but wouldn't let that put you off staying.
6
Sinead
24 Sept 2024
·
Stayed 3 nights
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
Good location. We had 2 bed apartment, which needs some maintenance. Ground floor apartment and the access to the pool is in need of repair. The gate has been broken and the metal pieces have just been left sticking out, very dangerous if you were staying with children. The beds were very comfy, I’d say we were lucky enough to have new mattresses. The sheets and towels were also clean and in good condition, however overall the apartment needs a refurb. The internal doors are in bits and the patio door nearly doesn’t open. Nice pool. Food available at pool bar all day. Overall our stay was fine as it was only 3 days but if you have high expectations don’t stay here. It’s very dated and in need of upgrade.
Was this helpful?
AI-generated summary based on recent guest reviews
8
Julian
3 weeks ago
·
Stayed 2 nights
Wonderful position, very nice staff, no room service. Overall, a nice stay
Wonderful position, very nice staff, no room service. Overall, a nice stay
10
Rebecca J
6 Jul 2026
·
Stayed 11 nights
the resort was in the perfect spot, no complaints.
the resort was in the perfect spot, no complaints.
10
Hannah
2 Jul 2026
·
Stayed 2 nights
The hotel was fantastic, great location and the staff were super helpful
The hotel was fantastic, great location and the staff were super helpful
10
Maria
20 Jun 2026
·
Stayed 2 nights
So good and fresh:)
So good and fresh:)
10
Ricardo
23 May 2026
·
Stayed 2 nights
The hotel was very relaxing and the furniture was very comfortable. It had a good view and good music. My family really liked this hotel and we give it a 5 star rating.👌
The hotel was very relaxing and the furniture was very comfortable. It had a good view and good music. My family really liked this hotel and we give it a 5 star rating.👌
Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 11:00
FAQs about Suites ROC Portonova - Newly Renovated 2026
Is parking available at the property?
Self parking is available on-site for a fee of EUR 25 per day. Guests must contact the property in advance to reserve parking, as it is limited.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 8:00 AM to 10:30 AM for a fee, approximately EUR 25 to 30 for adults and EUR 12 to 15 for children.
Does the property allow pets?
Pets are allowed with a fee of EUR 45 per pet, per day. Only one pet is permitted per room, and service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 11:00 AM. Guests planning to arrive after 11:00 PM should contact the property in advance.
Are airport shuttle services available?
Airport shuttle services are available for a surcharge. Guests can arrange the transfer through the property.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is located in Calvia (Palmanova), just 0.4 miles from Palma Nova Beach and a 4-minute drive from Puerto Portals Marina. It is approximately 16.3 miles from Palma de Mallorca Airport.
Does the property have a swimming pool?
Yes, the property features both an indoor pool and a seasonal outdoor pool, which is open from May to October.
What are the policies for guests staying with children?
Children are welcome at the property, with up to two children aged 11 years or younger staying free when using existing bedding in the parent's room.
What are the policies regarding extra beds and cribs?
The property does not offer rollaway or extra beds. However, cribs are available upon request at no additional charge.
Have a question?
Instant AI responses are based on hotel information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Breakage deposit: EUR 200 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards, debit cards, mobile payments, and cash
- Mobile payment options include: Google Pay and Apple Pay
- Long-term renters welcome
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May to October.
- Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business details
Property registration number A-1180
- Fee for buffet breakfast: approximately EUR 25 to 30 for adults, and EUR 12 to 15 for children
- Covered self parking fee: EUR 25 per day
- Pet fee: EUR 45 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-smoking rooms
Tour desk
Safe-deposit box
ATM/Cash machine
Services
Tour desk
Safe-deposit box
ATM/Cash machine
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Solarium
Poolside bar
Vending machines
Family room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Parking (Limited)
Parking Onsite
Activities
Swimming pool
Garden
Beach (nearby)
Scuba diving
Cycling
Billiards
Fishing
Playground
Hiking
Pool indoor
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Water Park
Internet
Free wi-fi