Fuerteventura Princess
From
196 $US
/nuit
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From
196 $US
/nuit
À propos de cet établissement
Des massages, des soins corporels et des soins du visage vous sont proposés : moments de pure détente garantis. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 5 piscines extérieures, 2 bain...
Équipements
Des massages, des soins corporels et des soins du visage vous sont proposés : moments de pure détente garantis. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 5 piscines extérieures, 2 bains à remous et une discothèque. Parmi les services et équipements offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et une salle de jeux vidéo.
Services de l'établissement
Les équipements et services proposés incluent un service de nettoyage à sec / blanchisserie, une réception ouverte 24 h/24 et un personnel polyglotte.
Repas
Laissez vous tenter par un large choix de spécialités Cuisine internationale que propose Food Market, l'un des 2 restaurants de cet hôtel. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 6 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 30 à 10 h 30.
Chambres
Les 692 chambres climatisées de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un balcon ou patio aménagé. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Les salles de bain comprennent un ensemble douche/baignoire, des articles de toilette gratuits et un sèche-cheveux.
Emplacement
Pájara et ses environs ne manquent pas de choses à découvrir : Hotel Fuerteventura Princess vous fait profiter d'un séjour au bord de l'eau et se trouve à moins de 15 minutes en voiture de Plage d'Esquinzo et Plage de Las Gaviotas. Cet hôtel au bord de la plage se trouve à 18,9 km de Plage de Sotavento de Jandia et à 28,9 km de Plage de Cofete.
À proximité
Jandía Playa(0.1 miles)
Plage d'Esquinzo(0.2 miles)
Plage de Mal Nombre(1.1 miles)
Plage de Las Gaviotas(1.9 miles)
Plage de Matorral(1.9 miles)
Terre Dorée(2.4 miles)
El Salmo(3 miles)
Parcours de golf de Jandía(3 miles)
Phare de Punta Jandía(3.1 miles)
Centre commercial Morro Jable(4.2 miles)
Pic Bramble(6.2 miles)
Plage de Pájara(10.1 miles)
Plage Artificielle de Rio Calma(10.9 miles)
Plage de Sotavento de Jandia(11.7 miles)
El Rancho(11.9 miles)
Aéroport principal le plus pratique pour rejoindre Hotel Fuerteventura Princess : Aéroport de Puerto del Rosario Fuerteventura (FUE)(49.3 miles)
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Ménage
Emplacement
Gran Canaria, 13, Urbanización Butihondo, Pájara, Iles Canaries, Espagne
Jandía Playa (0.1 miles)
Plage d'Esquinzo (0.2 miles)
Plage de Mal Nombre (1.1 miles)
Plage de Las Gaviotas (1.9 miles)
Plage de Matorral (1.9 miles)
Terre Dorée (2.4 miles)
Options de chambre
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 4 Adults + 2 Children)
Détails de la chambre
6× Lits Simples
, 1 Canapé-Lit
et 1 Canapé-Lit
Couchages 4
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 4 Adults)
Détails de la chambre
4× Lits Simples
Couchages 4
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior, 3 Adults + 2 Children)
Détails de la chambre
4× Lits Simples
et 2 Canapés-Lits
Couchages 3
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 3 Adults + 3 Children)
Détails de la chambre
4× Lits Simples
, 1 Canapé-Lit
et 1 Canapé-Lit
Couchages 3
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior, 3 Adults + 1 Child)
Détails de la chambre
4× Lits Simples
Couchages 3
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Double Standard, balcon, vue jardin (2 adults + 2 children)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
2
Chambre Double Standard, balcon, vue mer
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 3
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 2 adults + 3 children)
Détails de la chambre
4× Lits Simples
, 1 Canapé-Lit
et 1 Canapé-Lit
Couchages 2
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 4 Adults + 1 Child)
Détails de la chambre
4× Lits Simples
, 1 Canapé-Lit
et 1 Canapé-Lit
Couchages 4
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Double Standard, balcon, vue jardin
Détails de la chambre
2 Lits Simples
1 Très Grand Lit Double
Couchages 3
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
3
Chambre Double Standard, balcon, vue partielle sur la mer (2 adults + 2 children)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Double Standard, balcon, vue jardin (2 adults + 1 child)
Détails de la chambre
2 Très Grands Lits Doubles
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
2
Chambre Double Standard, balcon, vue mer (2 adults + 2 children)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
2
Chambre Double Standard, balcon, vue mer (2 adults + 1 child)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
3
Chambre Double Standard, balcon, vue partielle sur la mer (2 adults + 1 child)
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 2
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
3
Chambre Double Standard, balcon, vue partielle sur la mer
Détails de la chambre
2 Lits Simples
et 1 Canapé-Lit
Couchages 3
323 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Salle de bain privée
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 2 adults + 4 children)
Détails de la chambre
4× Lits Simples
et 2 Canapés-Lits
Couchages 2
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
4
Chambre Familiale, chambres communicantes, vue jardin (Superior 2 adults + 2 children)
Détails de la chambre
4× Lits Simples
Couchages 2
646 ft²
Balcon ou patioClimatisationWi-Fi (gratuit)Canapé-lit
Avis des voyageurs sur Fuerteventura Princess
8.4
Très bien
Basé sur 1 622 avis vérifiés
Qui séjourne ici ?
Couples
49%
Familles
37%
Groupes
7%
Solo
5%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Fuerteventura Princess, de nombreux clients soulignent la situation magnifique en bord de mer, les nombreuses piscines et le bon rapport qualité-prix. Cependant, un nombre notable de personnes évoquent des espaces datés ou usés et des lacunes en matière d'entretien qui viennent parfois gâcher l'ambiance agréable des jardins et des espaces communs.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Fuerteventura Princess, de nombreux clients soulignent la situation magnifique en bord de mer, les nombreuses piscines et le bon rapport qualité-prix. Cependant, un nombre notable de personnes évoquent des espaces datés ou usés et des lacunes en matière d'entretien qui viennent parfois gâcher l'ambiance agréable des jardins et des espaces communs.
Les chambres sont souvent spacieuses et certaines ont été récemment rénovées, mais les commentaires font état d'une climatisation faible ou bruyante, de nuisances sonores occasionnelles entre les chambres et de salles de bains vieillottes par endroits. Les avis sur la nourriture sont mitigés : beaucoup ont apprécié les buffets variés, mais d'autres les ont trouvés répétitifs ou fades, et certains ont fait état de problèmes d'hygiène et de maladies pendant leur séjour. Les animations du soir et les files d'attente au bar sont critiquées dans plusieurs commentaires, et l'emplacement isolé de l'hôtel signifie un nombre limité de magasins et de restaurants à proximité. Attendez-vous à un séjour pittoresque, axé sur la plage, idéal pour se détendre sur place.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les nombreux points forts incluent plusieurs piscines (dont un espace réservé aux adultes) et un accès direct à la plage ; certaines piscines sont chauffées mais peuvent être fraîches. Les animations sont souvent jugées médiocres, des files d'attente se forment au bar aux heures de pointe, et certaines parties du complexe semblent usées ou mal entretenues.
Avis de voyageur à ce sujet
8
Eva
8 juil. 2024
·
A séjourné 7 nuits
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
10
Rafael Augusto Villamediana
20 sept. 2025
·
A séjourné 9 nuits
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
8
richard
13 févr. 2024
·
A séjourné 7 nuits
Nice and close to beach, pool areas great
Nice and close to beach, pool areas great
10
Horacio
23 sept. 2025
·
A séjourné 9 nuits
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
8
Maxine
17 mars 2025
·
A séjourné 6 nuits
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
10
Robert
21 mars 2023
·
A séjourné 2 nuits
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
10
Susan
9 mars 2024
·
A séjourné 4 nuits
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
10
maria
17 févr. 2025
·
A séjourné 3 nuits
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
8
Nelson
2 mars 2024
·
A séjourné 3 nuits
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
6
Nitin
3 avr. 2024
·
A séjourné 3 nuits
A great location and actual property but very poorly managed... There is not much maintenance or upkeep... So much potential but not wisely utilised... Animation non existent.. . Pools are good... Food options were extremely limited...
A great location and actual property but very poorly managed... There is not much maintenance or upkeep... So much potential but not wisely utilised... Animation non existent.. . Pools are good... Food options were extremely limited...
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients ont trouvé les chambres et les espaces communs propres, voire impeccables. D'autres ont signalé des problèmes tels que des chambres sales, des cafards, des odeurs persistantes dans les toilettes publiques et un entretien irrégulier, certains évoquant même des problèmes de santé pendant leur séjour.
Avis de voyageur à ce sujet
4
Cathrine Larsen
11 oct. 2025
·
A séjourné 4 nuits
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
10
Horacio
23 sept. 2025
·
A séjourné 9 nuits
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
6
Ruby
13 juin 2025
·
A séjourné 7 nuits
We really enjoyed our stay and the facilities. However, our room was swarmed with ants, the room was also extremely dirty. The power went out more than once on the same day and it took several hours to be fixed. The food selection was decent, unless you don’t like fish. Overall, our stay was good due to the number of pools but we wouldn’t stay here again.
We really enjoyed our stay and the facilities. However, our room was swarmed with ants, the room was also extremely dirty. The power went out more than once on the same day and it took several hours to be fixed. The food selection was decent, unless you don’t like fish. Overall, our stay was good due to the number of pools but we wouldn’t stay here again.
10
Robert
21 mars 2023
·
A séjourné 2 nuits
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
2
Patra
27 oct. 2025
·
A séjourné 7 nuits
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
6
Elyse
24 déc. 2024
·
A séjourné 7 nuits
Nice hotel. Some positives: Food variety, excellent Cleanliness, excellent Location, beautiful Negatives: Room very noisy and not sound proofed which made sleeping difficult Bar staff very unfriendly Food not always warm enough Entertainment severely lacking.
Nice hotel. Some positives: Food variety, excellent Cleanliness, excellent Location, beautiful Negatives: Room very noisy and not sound proofed which made sleeping difficult Bar staff very unfriendly Food not always warm enough Entertainment severely lacking.
10
Timothy
2 mars 2025
·
A séjourné 4 nuits
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Begona Godoy
8 août 2025
·
A séjourné 14 nuits
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
2
Adam
20 mars 2025
·
A séjourné 10 nuits
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
8
Tyrel
10 mai 2025
·
A séjourné 7 nuits
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses et certaines ont été récemment rénovées, de nombreux clients appréciant la vue sur l'océan et les grands lits. Cependant, plusieurs commentaires font état de salles de bains vieillottes, d'une climatisation faible ou bruyante, de nuisances sonores occasionnelles entre les chambres et de problèmes d'attribution des chambres avec vue sur mer.
Avis de voyageur à ce sujet
10
charlene louisa
10 juin 2025
·
A séjourné 3 nuits
The hotel was lovely, the room spacious and clean, lots of dinner options, beautiful area, and on the beach, will definitely go back.
The hotel was lovely, the room spacious and clean, lots of dinner options, beautiful area, and on the beach, will definitely go back.
6
Leonardo Terry
18 août 2025
·
A séjourné 7 nuits
This would have been a 5 star experience and rating if it wasn't for the property cheaping out on the airconditioning in the rooms. Regardless of complaining to the front desk several times, even with the A/C on 10 degrees C, the room does did not cool down more than 2 degrees compared to the outside temperature. In fact outside temperatures in the early morning would be more comfortable than in the room. A week long of uncomfortable nights for a family of 4 and a reason for us not to consider this property in the future.
This would have been a 5 star experience and rating if it wasn't for the property cheaping out on the airconditioning in the rooms. Regardless of complaining to the front desk several times, even with the A/C on 10 degrees C, the room does did not cool down more than 2 degrees compared to the outside temperature. In fact outside temperatures in the early morning would be more comfortable than in the room. A week long of uncomfortable nights for a family of 4 and a reason for us not to consider this property in the future.
6
Albert Edward Demitry
4 sept. 2023
·
A séjourné 6 nuits
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
10
MONIKA
3 juil. 2025
·
A séjourné 7 nuits
Staff nice and friendly Good quality alkohol Delicious foot and snack Nice vue from room All good
Staff nice and friendly Good quality alkohol Delicious foot and snack Nice vue from room All good
8
Dshamila
11 août 2025
·
A séjourné 7 nuits
Grundsätzlich war alles super, Personal und Service toll und sehr viel Auswahl an Essen, einige verschiedene Pools usw Das einzige was man bemängeln könnte wäre, dass das Hotel bzw die Zimmer schon sehr in die Jahre gekommen sind und Bad/Wc ziemlich alt und unpraktisch waren
Grundsätzlich war alles super, Personal und Service toll und sehr viel Auswahl an Essen, einige verschiedene Pools usw Das einzige was man bemängeln könnte wäre, dass das Hotel bzw die Zimmer schon sehr in die Jahre gekommen sind und Bad/Wc ziemlich alt und unpraktisch waren
10
Robert
21 mars 2023
·
A séjourné 2 nuits
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
6
Ami
16 mars 2022
·
A séjourné 3 nuits
Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help. Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.
Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help. Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.
10
Timothy
2 mars 2025
·
A séjourné 4 nuits
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Nelson
2 mars 2024
·
A séjourné 3 nuits
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
10
Tamara
21 mars 2022
·
A séjourné 4 nuits
top Hotel, mit superschönen neuen stilvollen Zimmern, sensationellem Buffet, sehr aufmerksamen Service und endlosem Traumstrand direkt vor der Türe einziges kleines Manko ist, dass die Zimmer relativ hellhörig sind, man hört also die Nachbarn duschen, die Türen öffnen und manchmal auch reden .. man sollte daher keinen leichten Schlaf haben (bei mir nur einmal eher unangenehm, da meine Nachbarn um 4 Uhr Früh gepackt, geduscht, umgeräumt und ausgecheckt haben)
top Hotel, mit superschönen neuen stilvollen Zimmern, sensationellem Buffet, sehr aufmerksamen Service und endlosem Traumstrand direkt vor der Türe einziges kleines Manko ist, dass die Zimmer relativ hellhörig sind, man hört also die Nachbarn duschen, die Türen öffnen und manchmal auch reden .. man sollte daher keinen leichten Schlaf haben (bei mir nur einmal eher unangenehm, da meine Nachbarn um 4 Uhr Früh gepackt, geduscht, umgeräumt und ausgecheckt haben)
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les avis sur le service sont mitigés : de nombreux clients ont trouvé le personnel amical et serviable dans tout le complexe. D'autres mentionnent un service lent ou désagréable à la réception ou au bar, de longues files d'attente à l'enregistrement, un manque de personnel et les compétences limitées en anglais de certains employés.
Avis de voyageur à ce sujet
10
Rafael Augusto Villamediana
20 sept. 2025
·
A séjourné 9 nuits
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
6
Albert Edward Demitry
4 sept. 2023
·
A séjourné 6 nuits
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
8
Kestutis
9 févr. 2024
·
A séjourné 5 nuits
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
10
Chloe
28 avr. 2025
·
A séjourné 6 nuits
Very comfortable stay. Staff were friendly and attentive. Room was spacious and clean - amazing ocean view. Great range of delicious food at the buffet. We’ll definitely be returning!
Very comfortable stay. Staff were friendly and attentive. Room was spacious and clean - amazing ocean view. Great range of delicious food at the buffet. We’ll definitely be returning!
10
Timothy
2 mars 2025
·
A séjourné 4 nuits
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Begona Godoy
8 août 2025
·
A séjourné 14 nuits
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
8
Geert
1 nov. 2025
·
A séjourné 6 nuits
Faciliteiten waren in orde. Barpersoneel mocht vriendelijker.
Faciliteiten waren in orde. Barpersoneel mocht vriendelijker.
10
Guido
26 févr. 2024
·
A séjourné 10 nuits
We had a very nice stay in an apartment with sea view, which is close to a beautiful beach. Staff was friendly and helpful.
We had a very nice stay in an apartment with sea view, which is close to a beautiful beach. Staff was friendly and helpful.
8
MARK
20 févr. 2023
·
A séjourné 7 nuits
Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.
Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.
4
Andree
25 févr. 2023
·
A séjourné 7 nuits
Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel
Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement en bord de mer, avec un accès direct à une longue et belle plage, est largement salué. Le cadre est isolé et vallonné avec peu de commerces à proximité, il est donc souvent nécessaire de prendre une voiture, un bus ou de faire une longue marche pour rejoindre les villes ou un quartier plus animé.
Avis de voyageur à ce sujet
10
Vinesh Premji
12 avr. 2025
·
A séjourné 8 nuits
Great location
Great location
8
Eva
8 juil. 2024
·
A séjourné 7 nuits
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
10
Luke
29 févr. 2024
·
A séjourné 7 nuits
Really lovely stay, with the hotel right on the beach it’s the perfect spot
Really lovely stay, with the hotel right on the beach it’s the perfect spot
8
richard
13 févr. 2024
·
A séjourné 7 nuits
Nice and close to beach, pool areas great
Nice and close to beach, pool areas great
8
Kestutis
9 févr. 2024
·
A séjourné 5 nuits
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
8
Maxine
17 mars 2025
·
A séjourné 6 nuits
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
8
Niklas
19 févr. 2025
·
A séjourné 7 nuits
Super great beach just outside the hotel!
Super great beach just outside the hotel!
10
Kestutis
4 févr. 2024
·
A séjourné 5 nuits
Overall it is ok place to stay, with nice pools and sandy beach, good variety of meals to choose from, only you have to consider that the hotel is on the slope, meaning all the time you have to walk up and down the hill.
Overall it is ok place to stay, with nice pools and sandy beach, good variety of meals to choose from, only you have to consider that the hotel is on the slope, meaning all the time you have to walk up and down the hill.
10
Craig Michael
18 mars 2025
·
A séjourné 4 nuits
Fantastic hotel with easy access to a beautiful beach that goes on for miles either direction.
Fantastic hotel with easy access to a beautiful beach that goes on for miles either direction.
10
Suddhajit
24 févr. 2024
·
A séjourné 6 nuits
Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food
Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la restauration sont variables : beaucoup apprécient la variété et le goût du buffet, tandis que d'autres signalent un service répétitif, fade ou mal géré, de longues files d'attente aux heures de pointe et des boissons all-inclusive basiques (avec des options améliorées pour les marques). Quelques clients ont mentionné des problèmes de santé ou des préoccupations concernant l'hygiène pendant leur séjour.
Avis de voyageur à ce sujet
10
Cyrille Jean
1 nov. 2025
·
A séjourné 9 nuits
La habitación estaba muy bien y el desayuno muy bueno. Creo que es la primera vez que desayuno con tanta tranquilidad, me ha encantado.
La habitación estaba muy bien y el desayuno muy bueno. Creo que es la primera vez que desayuno con tanta tranquilidad, me ha encantado.
4
Cathrine Larsen
11 oct. 2025
·
A séjourné 4 nuits
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
10
Rafael Augusto Villamediana
20 sept. 2025
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A séjourné 9 nuits
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
10
Horacio
23 sept. 2025
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A séjourné 9 nuits
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
10
Susan
9 mars 2024
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A séjourné 4 nuits
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
2
Patra
27 oct. 2025
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A séjourné 7 nuits
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
10
maria
17 févr. 2025
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A séjourné 3 nuits
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
4
James
19 mars 2024
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A séjourné 4 nuits
The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind). Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen
The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind). Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen
2
Adam
20 mars 2025
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A séjourné 10 nuits
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
8
Tyrel
10 mai 2025
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A séjourné 7 nuits
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Fabien
7 juil. 2026
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A séjourné 10 nuits
Hôtel magnifique ! Les logements, les piscines et les buffets sont de très bonne qualité pour adultes et enfants. Le seul point négatif concerne les transats autour des piscines, qui sont réservés très tôt le matin. Une règle devrait être mise en place et appliquée afin d'éviter que des transats restent inoccupés du matin au soir, simplement parce qu'une serviette y a été déposée pour les réserver.
Hôtel magnifique ! Les logements, les piscines et les buffets sont de très bonne qualité pour adultes et enfants. Le seul point négatif concerne les transats autour des piscines, qui sont réservés très tôt le matin. Une règle devrait être mise en place et appliquée afin d'éviter que des transats restent inoccupés du matin au soir, simplement parce qu'une serviette y a été déposée pour les réserver.
8
Martine
21 juin 2026
·
A séjourné 14 nuits
Chambre propre
Chambre propre
8
Jenny
22 avr. 2026
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A séjourné 7 nuits
Le restaurant Siroco proposé pour le déjeuner à partir du 16 avril était mal climatisé, bruyant et les choix de nourriture réduits par rapport aux jours précédent dans le restaurant habituel. Le vrai plus de l'hôtel est son accès direct à la plage, les piscines familiales & pour enfants, les chambres sont correctes (la vue mer fait une vraie différence). Il serait bien de dispatcher les clients dans les blocs de logement en fonction de leur profil afin de plutôt regrouper familles d'un côté & fêtards de l'autre afin de garantir la tranquillité à tous.
Le restaurant Siroco proposé pour le déjeuner à partir du 16 avril était mal climatisé, bruyant et les choix de nourriture réduits par rapport aux jours précédent dans le restaurant habituel. Le vrai plus de l'hôtel est son accès direct à la plage, les piscines familiales & pour enfants, les chambres sont correctes (la vue mer fait une vraie différence). Il serait bien de dispatcher les clients dans les blocs de logement en fonction de leur profil afin de plutôt regrouper familles d'un côté & fêtards de l'autre afin de garantir la tranquillité à tous.
8
Anne-Marie
9 mars 2026
·
A séjourné 7 nuits
Chambre propre, hôtel très agréable, spacieux et très joli. On ne se sent pas les uns sur les autres (hors saison), nourriture variée et de qualité. Animation top (ÔClub et Bravo), nous avons particulièrement apprécié l'Aquagym et l'apéro club. Piscines agréables mais qui mériteraient d'être chauffées à nouveau après un épisode de vent/pluie.
Chambre propre, hôtel très agréable, spacieux et très joli. On ne se sent pas les uns sur les autres (hors saison), nourriture variée et de qualité. Animation top (ÔClub et Bravo), nous avons particulièrement apprécié l'Aquagym et l'apéro club. Piscines agréables mais qui mériteraient d'être chauffées à nouveau après un épisode de vent/pluie.
10
Yannick
30 nov. 2025
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A séjourné 7 nuits
Hôtel très beau et propre Accès direct à la plage Buffet très bien Chambre décorée avec goût Peu d'animations autour pas de commerces
Hôtel très beau et propre Accès direct à la plage Buffet très bien Chambre décorée avec goût Peu d'animations autour pas de commerces
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:59
Avant 11:00
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- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Cet hébergement comprend le dispositif de sécurité suivant : un extincteur
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 1000 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Le prix total affiché pour les séjours du 24 décembre inclut le tarif spécial du repas obligatoire du réveillon de Noël.
- Le prix total affiché pour les séjours du 31 décembre inclut le tarif spécial du repas obligatoire du réveillon du Jour de l'An.
- L'hébergement est gratuit pour un enfant âgé de 1 an ou moins qui occupe la même chambre que ses parents ou tuteurs et qui utilise la literie en place.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture est nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
Informations sur l'établissement
Numéro d'enregistrement de l'établissement H-35-2-0000080
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Restaurant
Piscine
Chambres non-fumeurs
Organisation d'excursions
Courts de tennis
Ménage
Général
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Salon de bronzage
Spa et centre de bien-être
Club pour enfants
Bar de la piscine
Distributeur automatique
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Organisation d'excursions
Ménage
Salle de banquet
Service de change
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Connexion Internet
Wi-fi