Fuerteventura Princess
From
US$ 196
/noite
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From
US$ 196
/noite
Sobre este alojamento
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 5 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente uma discoteca. As facilidades adicionais incluem ...
Comodidades
Alivie o stress com massagens, tratamentos corporais e tratamentos faciais. Aproveite para relaxar numa das 5 piscinas exteriores ou 2 banheiras de hidromassagem. Em alternativa, experimente uma discoteca. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos.
Comodidades para negócios
As principais comodidades incluem um serviço de limpeza a seco, uma receção aberta 24 horas e assistência multilingue.
Restaurante
Relaxe com uma bebida refrescante no bar junto à piscina ou num dos 6 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:30 e as 10:30.
Quartos
Sinta-se em casa num dos 692 quartos com ar condicionado, um minibar e um televisor de ecrã plano. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. O acesso à internet sem fios permite-lhe estar sempre contactável. Ao final do dia, assista a uma seleção de canais via satélite. As casas de banho estão equipadas com uma combinação polibã/banheira, artigos de higiene grátis e secadores de cabelo.
Localização
Ao alojar-se Hotel Fuerteventura Princess em Pajara, ficará à beira-mar, a 15 minutos de carro de Playa de Esquinzo e de Playa Las Gaviotas. Este hotel de praia está a 18,9 km (11,7 mi) de Playa de Sotavento e a 28,9 km (17,9 mi) de Praia de Cofete.
O que há nas proximidades
Jandía Playa(0.1 milhas)
Playa de Esquinzo(0.2 milhas)
Playa de Mal Nombre(1.1 milhas)
Playa Las Gaviotas(1.9 milhas)
Playa del Matorral(1.9 milhas)
Tierra Dorada(2.4 milhas)
El Salmo(3 milhas)
Jandía Golf(3 milhas)
Faro de Punta Jandía(3.1 milhas)
Centro Comercial de Morro Jable(4.2 milhas)
Pico Bramble(6.2 milhas)
Praia de Pájara(10.1 milhas)
Praia Artificial Rio Calma(10.9 milhas)
Playa de Sotavento(11.7 milhas)
El Rancho(11.9 milhas)
O aeroporto preferencial para Hotel Fuerteventura Princess é o de Puerto del Rosario (FUE-Fuerteventura)(49.3 milhas)
Restaurante
Piscina
Quartos de não fumadores
Balcão de turismo
Campos de ténis
Serviços de limpeza
Localização
Gran Canaria, 13, Urbanización Butihondo, Pajara, Ilhas Canárias, Espanha
Jandía Playa (0.1 milhas)
Playa de Esquinzo (0.2 milhas)
Playa de Mal Nombre (1.1 milhas)
Playa Las Gaviotas (1.9 milhas)
Playa del Matorral (1.9 milhas)
Tierra Dorada (2.4 milhas)
Opções de quartos
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 4 Adults + 2 Children)
Detalhes do quarto
6× Camas Individuais
, 1 Sofá-Cama
e 1 Sofá-Cama
Dormidas 4
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 4 Adults)
Detalhes do quarto
4× Camas Individuais
Dormidas 4
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior, 3 Adults + 2 Children)
Detalhes do quarto
4× Camas Individuais
e 2 Sofás-Cama
Dormidas 3
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 3 Adults + 3 Children)
Detalhes do quarto
4× Camas Individuais
, 1 Sofá-Cama
e 1 Sofá-Cama
Dormidas 3
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior, 3 Adults + 1 Child)
Detalhes do quarto
4× Camas Individuais
Dormidas 3
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Duplo Standard, varanda, vista para o jardim (2 adults + 2 children)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
2
Quarto Duplo Standard, varanda, vista para o mar
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 2 adults + 3 children)
Detalhes do quarto
4× Camas Individuais
, 1 Sofá-Cama
e 1 Sofá-Cama
Dormidas 2
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Duplo Standard, varanda, vista para o jardim
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas Individuais
Dormidas 3
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
3
Quarto Duplo Standard, varanda, vista parcial para o mar (2 adults + 2 children)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Duplo Standard, varanda, vista para o jardim (2 adults + 1 child)
Detalhes do quarto
2 Camas De Casal Extragrandes
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
2
Quarto Duplo Standard, varanda, vista para o mar (2 adults + 2 children)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
2
Quarto Duplo Standard, varanda, vista para o mar (2 adults + 1 child)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
3
Quarto Duplo Standard, varanda, vista parcial para o mar (2 adults + 1 child)
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 2
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
3
Quarto Duplo Standard, varanda, vista parcial para o mar
Detalhes do quarto
2 Camas Individuais
e 1 Sofá-Cama
Dormidas 3
323 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Casa de banho privada
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 4 Adults + 1 Child)
Detalhes do quarto
4× Camas Individuais
, 1 Sofá-Cama
e 1 Sofá-Cama
Dormidas 4
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 2 adults + 4 children)
Detalhes do quarto
4× Camas Individuais
e 2 Sofás-Cama
Dormidas 2
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
4
Quarto Familiar, quartos comunicantes, vista para o jardim (Superior 2 adults + 2 children)
Detalhes do quarto
4× Camas Individuais
Dormidas 2
646 ft²
Varanda ou pátioAr condicionadoWi-Fi (gratuito)Sofá-cama
Avaliações dos hóspedes sobre Fuerteventura Princess
8.4
Muito Bom
Com base em 1.622 avaliações verificadas
Quem se hospeda aqui?
Casal
49%
Família
37%
Grupos
7%
Individual
5%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Fuerteventura Princess, muitos hóspedes destacam a bela localização à beira-mar, as inúmeras piscinas e o bom custo-benefício, enquanto um número considerável menciona áreas desgastadas ou datadas e falhas na manutenção que, ocasionalmente, prejudicam os terrenos e espaços comuns que, de outra forma, são atraentes.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Fuerteventura Princess, muitos hóspedes destacam a bela localização à beira-mar, as inúmeras piscinas e o bom custo-benefício, enquanto um número considerável menciona áreas desgastadas ou datadas e falhas na manutenção que, ocasionalmente, prejudicam os terrenos e espaços comuns que, de outra forma, são atraentes.
Os quartos são frequentemente espaçosos e alguns foram recentemente renovados, mas os relatos mencionam ar condicionado fraco ou ruidoso, ruído ocasional entre os quartos e casas de banho antigas em alguns casos. O feedback sobre a comida é misto: muitos apreciaram os buffets variados, mas outros acharam repetitivos ou sem sabor, e alguns citaram preocupações com a higiene e doenças durante a estadia. O entretenimento noturno e as filas nos bares são criticados em várias avaliações, e a localização remota do hotel significa que há lojas e restaurantes limitados nas proximidades. Espere uma estadia cênica e focada na praia, ideal para relaxar no local.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Múltiplas piscinas (incluindo uma área exclusiva para adultos) e acesso direto à praia são os destaques; algumas piscinas são aquecidas, mas podem parecer frias. O entretenimento é frequentemente considerado fraco, ocorrem filas nos bares nos horários de pico e algumas partes do complexo parecem desgastadas ou mal conservadas.
Avaliações dos hóspedes relacionadas
8
Eva
8 de jul. de 2024
·
A estadia foi de 7 noites
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
10
Rafael Augusto Villamediana
20 de set. de 2025
·
A estadia foi de 9 noites
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
8
richard
13 de fev. de 2024
·
A estadia foi de 7 noites
Nice and close to beach, pool areas great
Nice and close to beach, pool areas great
10
Horacio
23 de set. de 2025
·
A estadia foi de 9 noites
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
8
Maxine
17 de mar. de 2025
·
A estadia foi de 6 noites
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
10
Robert
21 de mar. de 2023
·
A estadia foi de 2 noites
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
10
Susan
9 de mar. de 2024
·
A estadia foi de 4 noites
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
10
maria
17 de fev. de 2025
·
A estadia foi de 3 noites
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
8
Nelson
2 de mar. de 2024
·
A estadia foi de 3 noites
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
6
Nitin
3 de abr. de 2024
·
A estadia foi de 3 noites
A great location and actual property but very poorly managed... There is not much maintenance or upkeep... So much potential but not wisely utilised... Animation non existent.. . Pools are good... Food options were extremely limited...
A great location and actual property but very poorly managed... There is not much maintenance or upkeep... So much potential but not wisely utilised... Animation non existent.. . Pools are good... Food options were extremely limited...
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Muitos hóspedes acharam os quartos e os terrenos limpos, às vezes impecáveis. Outros relataram problemas como quartos sujos, baratas, odores persistentes nos banheiros públicos e manutenção inconsistente, com alguns citando doenças durante a estadia.
Avaliações dos hóspedes relacionadas
4
Cathrine Larsen
11 de out. de 2025
·
A estadia foi de 4 noites
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
10
Horacio
23 de set. de 2025
·
A estadia foi de 9 noites
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
6
Ruby
13 de jun. de 2025
·
A estadia foi de 7 noites
We really enjoyed our stay and the facilities. However, our room was swarmed with ants, the room was also extremely dirty. The power went out more than once on the same day and it took several hours to be fixed. The food selection was decent, unless you don’t like fish. Overall, our stay was good due to the number of pools but we wouldn’t stay here again.
We really enjoyed our stay and the facilities. However, our room was swarmed with ants, the room was also extremely dirty. The power went out more than once on the same day and it took several hours to be fixed. The food selection was decent, unless you don’t like fish. Overall, our stay was good due to the number of pools but we wouldn’t stay here again.
10
Robert
21 de mar. de 2023
·
A estadia foi de 2 noites
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
2
Patra
27 de out. de 2025
·
A estadia foi de 7 noites
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
6
Elyse
24 de dez. de 2024
·
A estadia foi de 7 noites
Nice hotel. Some positives: Food variety, excellent Cleanliness, excellent Location, beautiful Negatives: Room very noisy and not sound proofed which made sleeping difficult Bar staff very unfriendly Food not always warm enough Entertainment severely lacking.
Nice hotel. Some positives: Food variety, excellent Cleanliness, excellent Location, beautiful Negatives: Room very noisy and not sound proofed which made sleeping difficult Bar staff very unfriendly Food not always warm enough Entertainment severely lacking.
10
Timothy
2 de mar. de 2025
·
A estadia foi de 4 noites
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Begona Godoy
8 de ago. de 2025
·
A estadia foi de 14 noites
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
2
Adam
20 de mar. de 2025
·
A estadia foi de 10 noites
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
8
Tyrel
10 de mai. de 2025
·
A estadia foi de 7 noites
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são geralmente espaçosos e alguns foram recentemente renovados, com muitos apreciando a vista para o mar e as camas grandes. No entanto, várias avaliações observam casas de banho antigas, ar condicionado fraco ou ruidoso, ruído ocasional entre os quartos e problemas na atribuição de quartos com vista para o mar.
Avaliações dos hóspedes relacionadas
10
charlene louisa
10 de jun. de 2025
·
A estadia foi de 3 noites
The hotel was lovely, the room spacious and clean, lots of dinner options, beautiful area, and on the beach, will definitely go back.
The hotel was lovely, the room spacious and clean, lots of dinner options, beautiful area, and on the beach, will definitely go back.
6
Leonardo Terry
18 de ago. de 2025
·
A estadia foi de 7 noites
This would have been a 5 star experience and rating if it wasn't for the property cheaping out on the airconditioning in the rooms. Regardless of complaining to the front desk several times, even with the A/C on 10 degrees C, the room does did not cool down more than 2 degrees compared to the outside temperature. In fact outside temperatures in the early morning would be more comfortable than in the room. A week long of uncomfortable nights for a family of 4 and a reason for us not to consider this property in the future.
This would have been a 5 star experience and rating if it wasn't for the property cheaping out on the airconditioning in the rooms. Regardless of complaining to the front desk several times, even with the A/C on 10 degrees C, the room does did not cool down more than 2 degrees compared to the outside temperature. In fact outside temperatures in the early morning would be more comfortable than in the room. A week long of uncomfortable nights for a family of 4 and a reason for us not to consider this property in the future.
6
Albert Edward Demitry
4 de set. de 2023
·
A estadia foi de 6 noites
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
10
MONIKA
3 de jul. de 2025
·
A estadia foi de 7 noites
Staff nice and friendly Good quality alkohol Delicious foot and snack Nice vue from room All good
Staff nice and friendly Good quality alkohol Delicious foot and snack Nice vue from room All good
8
Dshamila
11 de ago. de 2025
·
A estadia foi de 7 noites
Grundsätzlich war alles super, Personal und Service toll und sehr viel Auswahl an Essen, einige verschiedene Pools usw Das einzige was man bemängeln könnte wäre, dass das Hotel bzw die Zimmer schon sehr in die Jahre gekommen sind und Bad/Wc ziemlich alt und unpraktisch waren
Grundsätzlich war alles super, Personal und Service toll und sehr viel Auswahl an Essen, einige verschiedene Pools usw Das einzige was man bemängeln könnte wäre, dass das Hotel bzw die Zimmer schon sehr in die Jahre gekommen sind und Bad/Wc ziemlich alt und unpraktisch waren
10
Robert
21 de mar. de 2023
·
A estadia foi de 2 noites
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
Good value for money. Nice modern fully refurbished rooms, spotless clean, good food for all meals. 3 swimming pools 2 jacuzzi and Sauna. 1 pool are heated.
6
Ami
16 de mar. de 2022
·
A estadia foi de 3 noites
Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help. Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.
Booked a sea view room but they allocated a side sea view room for us. Complaining at the reception multiple times didn’t help. Resort is good otherwise, rooms were clean, pools were in good condition and location is good. Plenty of options for food and drink. Decoration and other amenities were good.
10
Timothy
2 de mar. de 2025
·
A estadia foi de 4 noites
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Nelson
2 de mar. de 2024
·
A estadia foi de 3 noites
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
Beautiful resort and the recent renovation has made the lobby area lovely to sit and lounge in. The rooms are lovely and we had a pool/ ocean view which felt truly special. The staff that were there were lovely, however sometimes they felt under staffed. Queues for the bar area were longer than they should be. Also although it is all inclusive, the drinks are limited. We upgraded for our last day to take advantage of Ecenzia benefits and lucked out as that night they were cooking steaks on the outside BBQ. Otherwise, I’m not sure it is worth it. You only get a few extra drinks (whisky and nicer rum), but no extra cocktails other than a mojito. The buffet was also very similar to the main one (and we often saw people with black bands in the main buffet instead), with the difference being they were able to enjoy a bottle of wine rather than the wine from a tap (both were drinkable). All the pools (including the ones that were supposedly heated) were quite cold, putting most people off from going in. This was also true of the other hotel we stayed at so perhaps a Spanish thing? Having said that, the pool areas are beautiful and there were so many deck chairs that you could rock up any time of the day and find a good seat. We spent most of the time in the adults only area, which was tranquil, with views and the sounds of the sea. The gym has one of everything but quite basic equipment (in both the main gym and the escenia one). Gorgeous beach which is just 5 min
10
Tamara
21 de mar. de 2022
·
A estadia foi de 4 noites
top Hotel, mit superschönen neuen stilvollen Zimmern, sensationellem Buffet, sehr aufmerksamen Service und endlosem Traumstrand direkt vor der Türe einziges kleines Manko ist, dass die Zimmer relativ hellhörig sind, man hört also die Nachbarn duschen, die Türen öffnen und manchmal auch reden .. man sollte daher keinen leichten Schlaf haben (bei mir nur einmal eher unangenehm, da meine Nachbarn um 4 Uhr Früh gepackt, geduscht, umgeräumt und ausgecheckt haben)
top Hotel, mit superschönen neuen stilvollen Zimmern, sensationellem Buffet, sehr aufmerksamen Service und endlosem Traumstrand direkt vor der Türe einziges kleines Manko ist, dass die Zimmer relativ hellhörig sind, man hört also die Nachbarn duschen, die Türen öffnen und manchmal auch reden .. man sollte daher keinen leichten Schlaf haben (bei mir nur einmal eher unangenehm, da meine Nachbarn um 4 Uhr Früh gepackt, geduscht, umgeräumt und ausgecheckt haben)
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O feedback sobre o serviço é variado: muitos hóspedes acharam a equipe amigável e atenciosa em todo o resort. Outros mencionam serviço lento ou antipático na recepção ou nos bares, longas filas de check-in, falta de pessoal e inglês limitado falado por alguns funcionários.
Avaliações dos hóspedes relacionadas
10
Rafael Augusto Villamediana
20 de set. de 2025
·
A estadia foi de 9 noites
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
6
Albert Edward Demitry
4 de set. de 2023
·
A estadia foi de 6 noites
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
Apart from reception, no staff can speak English which was really frustrating sometimes. Old and run down furniture in the room including the bathroom. Very noisy Air condition which made sleeping very difficult for me and my wife
8
Kestutis
9 de fev. de 2024
·
A estadia foi de 5 noites
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
10
Chloe
28 de abr. de 2025
·
A estadia foi de 6 noites
Very comfortable stay. Staff were friendly and attentive. Room was spacious and clean - amazing ocean view. Great range of delicious food at the buffet. We’ll definitely be returning!
Very comfortable stay. Staff were friendly and attentive. Room was spacious and clean - amazing ocean view. Great range of delicious food at the buffet. We’ll definitely be returning!
10
Timothy
2 de mar. de 2025
·
A estadia foi de 4 noites
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer.
8
Begona Godoy
8 de ago. de 2025
·
A estadia foi de 14 noites
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
The entrainment in the evenings on the outside area was very poor. We stayed for 2 weeks (end of July and beginning of August 2025) and there were only live performances and music 4 or 5 nights. The toilets near the pool need to be cleaned more often during the day. The queues at the bar in the evening for the all inclusive drinks were too long. The reception staff very friendly and helpful.
8
Geert
1 de nov. de 2025
·
A estadia foi de 6 noites
Faciliteiten waren in orde. Barpersoneel mocht vriendelijker.
Faciliteiten waren in orde. Barpersoneel mocht vriendelijker.
10
Guido
26 de fev. de 2024
·
A estadia foi de 10 noites
We had a very nice stay in an apartment with sea view, which is close to a beautiful beach. Staff was friendly and helpful.
We had a very nice stay in an apartment with sea view, which is close to a beautiful beach. Staff was friendly and helpful.
8
MARK
20 de fev. de 2023
·
A estadia foi de 7 noites
Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.
Didn't like ... some staff needed to smile and realise that they are working with the general public. Check in took nearly an hour and there was one couple ahead of us. Two staff members behind the counter left one lady to serve. Sports bar does not open until around 5pm on a Saturday afternoon when all the football is on. Worse of all, the entertainment is very poor and I meant very poor. However, they are the negative points and there are many positives. Grounds and complex is beautiful. Several large pools and grounds maintained to a very high standard. Food very good although queing is not great at times ( expected ). Rooms spacious and clean. Very large beds and lovely shower. Beach reached through gates at the end of the hotel, leads onto the beach. I would rate the hotel as a four and a half star and a shame the itmes listed above probably stops it being a 5 star.
4
Andree
25 de fev. de 2023
·
A estadia foi de 7 noites
Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel
Reception staff rude, got locked out of our room 8 times during our stay as card wouldn’t work! Lack of activities available even though they are advertised. I wouldn’t recommend this hotel
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
A localização à beira-mar, com acesso direto a uma praia longa e bonita, é amplamente elogiada. A localização é remota e montanhosa, com pouco ao redor, então chegar a cidades ou a uma cena mais animada geralmente requer um carro, ônibus ou uma longa caminhada.
Avaliações dos hóspedes relacionadas
10
Vinesh Premji
12 de abr. de 2025
·
A estadia foi de 8 noites
Great location
Great location
8
Eva
8 de jul. de 2024
·
A estadia foi de 7 noites
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
Hotel amplio. Con mucha vegetación, 4 piscinas, una solo para adultos, una de ellas con agua climatizada, el problema es las tumbonas se recomiendan no reservarlas, pero no es así... El buffet tiene bastante variedad pero solo en el caso de la cena y desayuno, el almuerzo está más cortito. El tema del ti es diferente a lo q he vivido en otros hoteles, pero bien también. Si que es verdad, q el tema de las alergias, te dan la opción de un menú semanal que tienes q dar para toda la semana desde el primer día... Y horario bastante temprano tanto en el almuerzo como en la cena, pensando en el turista extranjero. La habitación bastante amplia con 2 camas grandes válidas para una familia de 3 o 4 miembros. La playa bastante cerca y un Mercadona a 1 minuto, pero en la proximidades no hay mucho más, eso sí, no hay problema de aparcamiento ninguno y una parada de gua gua cerca. Espero os sirva y a disfrutar
10
Luke
29 de fev. de 2024
·
A estadia foi de 7 noites
Really lovely stay, with the hotel right on the beach it’s the perfect spot
Really lovely stay, with the hotel right on the beach it’s the perfect spot
8
richard
13 de fev. de 2024
·
A estadia foi de 7 noites
Nice and close to beach, pool areas great
Nice and close to beach, pool areas great
8
Kestutis
9 de fev. de 2024
·
A estadia foi de 5 noites
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
Check in starts at 15:00 hours, but hotels app states from 14:00 Check out until 11:00, even hotels app statas until 12:00. My room card was disabled right after 10:00 - I had to go to reception to ask to activate it. And it was jot my fault - my both cards were disabled at the same time, even reception blamed me. Furthermore - It was 10:45 but reception didn't expressed any apologies and rudely reminded me to leave the room in 15 minutes. Wifi was disabled right after 11:00 with no excuse, kinda forcing us to get out asap. Que to check in sometimes was going long way even going outside. And yes, reception is working slow and evidently - too little check in desks for such big hotel. Keep in mind - hotel is away from towns and there is no decent pathway to nearest town of Moro Jable, which is 1 hour of intense hiking. ..but if your intentions are only within the hotel teritory and the beach - this does not apply, however - hotel layout is on slope - anywhere you go you end up at pretty steep slope and stairs
8
Maxine
17 de mar. de 2025
·
A estadia foi de 6 noites
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
Overall property offered good value for money, good room size and very clean. You have to request an accessibility room as these are not advertised but benefit from walk in shower. Meal times could be hectic and would benefit from opening up more sections to make it easier to find tables at peak time. The property is quite remote and you need to either get buses, taxis or be prepared for an hour or more walk to get into an area with a few shops, bars and restaurants. Therefore evening entertainment is really important and this was most disappointing, started at 2130 and finished by 2230 and very average. If you want a get away from it all, sunshine break (and are happy to pay extra for sunbeds on beach) with an early night this is for you. If you prefer a more lively evening scene then probably not.
8
Niklas
19 de fev. de 2025
·
A estadia foi de 7 noites
Super great beach just outside the hotel!
Super great beach just outside the hotel!
10
Kestutis
4 de fev. de 2024
·
A estadia foi de 5 noites
Overall it is ok place to stay, with nice pools and sandy beach, good variety of meals to choose from, only you have to consider that the hotel is on the slope, meaning all the time you have to walk up and down the hill.
Overall it is ok place to stay, with nice pools and sandy beach, good variety of meals to choose from, only you have to consider that the hotel is on the slope, meaning all the time you have to walk up and down the hill.
10
Craig Michael
18 de mar. de 2025
·
A estadia foi de 4 noites
Fantastic hotel with easy access to a beautiful beach that goes on for miles either direction.
Fantastic hotel with easy access to a beautiful beach that goes on for miles either direction.
10
Suddhajit
24 de fev. de 2024
·
A estadia foi de 6 noites
Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food
Very well maintained resort sprawling over a large cliff side. It has access to one of the best beaches on this island. Friendly staff and good food
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
O feedback sobre a comida é inconsistente: muitos elogiam a variedade e o sabor do buffet, enquanto outros relatam serviço repetitivo, sem graça ou mal gerenciado, longas filas nos horários de pico e bebidas básicas com tudo incluído (com atualizações para opções de marca). Alguns hóspedes mencionam doenças ou preocupações com a higiene durante a estadia.
Avaliações dos hóspedes relacionadas
10
Cyrille Jean
1 de nov. de 2025
·
A estadia foi de 9 noites
La habitación estaba muy bien y el desayuno muy bueno. Creo que es la primera vez que desayuno con tanta tranquilidad, me ha encantado.
La habitación estaba muy bien y el desayuno muy bueno. Creo que es la primera vez que desayuno con tanta tranquilidad, me ha encantado.
4
Cathrine Larsen
11 de out. de 2025
·
A estadia foi de 4 noites
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
Disappointed – Poor Infection Control and Lack of Maintenance We were excited about our stay, and the first day was lovely. The location is amazing, right by the beach, and the buffet dinner was very good. Unfortunately, things changed quickly. On the second night, our youngest child became very ill. I went to the reception and mentioned I suspected food poisoning, but was told there was a norovirus outbreak at the hotel. Several guests had already reported symptoms. We were simply advised to wash our hands more often. I asked what measures the hotel was taking, and they said hand sanitizer was available in the restaurants. However, later that day at the snack bar, there was no soap or sanitizer anywhere, and no signage or warnings about the virus were visible around the hotel. That evening, my husband also got sick. The next day, I spoke with reception again and was told the outbreak had started two days before we checked in. Why were we not informed at check-in? Most of our holiday ended up being spent in the room, with half our group sick, and the rest of us trying to manage. Going to the buffet, knowing about the risk of infection, was uncomfortable. We skipped our final dinner at the hotel and bought food from Mercadona instead. In terms of cleanliness and maintenance, the hotel also has room for improvement. It’s a beautiful resort overall, but it feels worn and in need of some care. Our room had a lingering smell of old urin ocasionaly. Do they clean thoroughly?
10
Rafael Augusto Villamediana
20 de set. de 2025
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A estadia foi de 9 noites
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
The staff throughout the hotel were very friendly and courteous, eager to make our stay enjoyable. The food was excellent; varied, plentiful, tasty, and well presented and served. Where they fail is in the state of the facilities, a lack of maintenance, and neglect in the state of the walls, woodwork, and pool walls. They should take note and improve on this issue.
10
Horacio
23 de set. de 2025
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A estadia foi de 9 noites
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
The hotel was pretty and clean, and the staff were super friendly. The pools and beach were excellent, as was the food. The only area that could be improved compared to other hotels we’ve stayed at is the animation activities.
10
Susan
9 de mar. de 2024
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A estadia foi de 4 noites
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
Excellent hotel. Facilities offered Wellness center, adult only areas, disco, sports bar, different evening entertainment depending on what you want - couldn't ask for more. Food was fabulous in both the restaurant and snack bar and plenty of choices of bars to drink - yes it is local alcohol and can strip tarmac off a road but it is plentiful and served with a smile. If you want named brands it is easy to upgrade. Will definitely come back to this great hotel.
2
Patra
27 de out. de 2025
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A estadia foi de 7 noites
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
3* at best!!! Arrived to find allocated a room with a high concrete balcony which made the room feel like a prison cell also found cockroaches in room and AC was very noisy. Moved rooms to one with proper balcony and cockroaches in this room also. Food was ok but the same thing every day! Staff were rude except for the main reception bar area. All inc wine was undrinkable and I now get home to discover they have charged me £87 that I have no clue what for! There is no restaurants or anything to do around the hotel. There’s no facilities on the beach. All the toilets smelt of urine. Plus side… large rooms and nice gardens! Don’t waste your money here!
10
maria
17 de fev. de 2025
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A estadia foi de 3 noites
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
nice staff. clean rooms. good variety of food. cocktails pre mixed which is very disappointing. easy access to very good beach. grounds are kept lovely. entertainment just ok
4
James
19 de mar. de 2024
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A estadia foi de 4 noites
The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind). Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen
The room was nice, and pool areas and bars were fine, but the food was awful. Nothing had any form of seasoning or flavour, and everything was either overcooked or borderline undercooked. Despite advertising multiple restaurants they all serve the same food, everything processed and some form of charred meat (not always sure what kind). Entertainment was also underwhelming. The nightclub was actually a children’s party. The beach bars and restaurants lacked atmosphere and music, felt like we were eating in a school canteen
2
Adam
20 de mar. de 2025
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A estadia foi de 10 noites
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
The room was dirty and on our second day we had food poisoning from the restaurant there. We heard others nearby us being ill all night too. The good thing was the team at Expedia went way above and beyond to help us, even in the middle of the night. Thank you Expedia for a great team. A week on we’ve finally started to feel better.
8
Tyrel
10 de mai. de 2025
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A estadia foi de 7 noites
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
Hotel was generally modern and clean. The separate apartment blocks made the resort feel like a small town. The self service drinks stations were a very good idea and we had no issue with waiting in a queue. There was okay entertainment every night. Smaller restaurant near the beach for lunch and snacks, feels outdated and unhygienic the larger food market is generally nice and has a good selection.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Fabien
7 de jul. de 2026
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A estadia foi de 10 noites
Hôtel magnifique ! Les logements, les piscines et les buffets sont de très bonne qualité pour adultes et enfants. Le seul point négatif concerne les transats autour des piscines, qui sont réservés très tôt le matin. Une règle devrait être mise en place et appliquée afin d'éviter que des transats restent inoccupés du matin au soir, simplement parce qu'une serviette y a été déposée pour les réserver.
Hôtel magnifique ! Les logements, les piscines et les buffets sont de très bonne qualité pour adultes et enfants. Le seul point négatif concerne les transats autour des piscines, qui sont réservés très tôt le matin. Une règle devrait être mise en place et appliquée afin d'éviter que des transats restent inoccupés du matin au soir, simplement parce qu'une serviette y a été déposée pour les réserver.
8
grazia
3 de jul. de 2026
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A estadia foi de 7 noites
Molto piacevole il soggiorno ,la struttura anche se datata risulta molto curata, l’unica nota negativa sul bagno in camera ,non avendo alcun tipo di ventilazione gli scarichi emanano odore. Per quanto riguarda la cucina molto varia e gradevole.
Molto piacevole il soggiorno ,la struttura anche se datata risulta molto curata, l’unica nota negativa sul bagno in camera ,non avendo alcun tipo di ventilazione gli scarichi emanano odore. Per quanto riguarda la cucina molto varia e gradevole.
8
Martine
21 de jun. de 2026
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A estadia foi de 14 noites
Chambre propre
Chambre propre
8
Muhammad
31 de mai. de 2026
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A estadia foi de 7 noites
Great hotel with direct access to the beach. Excellent for small kids and a great entertainment team onsite.
Great hotel with direct access to the beach. Excellent for small kids and a great entertainment team onsite.
10
Iain
31 de mai. de 2026
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A estadia foi de 7 noites
Nice rooms. Friendly staff. Some areas could do with updating/repairing. Lack of a late checkout or anywhere to shower was a shame.
Nice rooms. Friendly staff. Some areas could do with updating/repairing. Lack of a late checkout or anywhere to shower was a shame.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 23:59
Antes das 11:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- O alojamento dispõe do seguinte elemento de segurança: extintor.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Devido às regulamentações nacionais, as transações em numerário neste alojamento não poderão exceder 1000 EUR. Para mais informações, contacte o alojamento através dos dados que constam na confirmação de reserva.
- Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
- O preço total apresentado para estadias a 24 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Natal.
- O preço total apresentado para estadias a 31 de dezembro inclui uma tarifa relativa a um jantar de gala obrigatório da véspera de Ano Novo.
- O alojamento permite a estadia grátis de 1 criança com idade igual ou inferior a 1 ano, desde que ocupe o mesmo quarto que os pais ou responsáveis e utilize as camas existentes.
- O alojamento dispõe de quartos contíguos/comunicantes, sujeitos a disponibilidade. Contacte diretamente o alojamento através do número de telefone incluído na confirmação de reserva.
- Recomenda-se a utilização de automóvel para aceder ao alojamento.
- O alojamento disponibiliza check-in sem contacto e check-out sem contacto.
Dados da empresa
Número de registo do alojamento H-35-2-0000080
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
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Sauna
Banheira de hidromassagem/Jacúzi
Banho turco
Massagem
Solário
Spa/Health club
Clube para crianças
Bar junto à piscina
Máquinas de venda automática
Sala familiar
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Serviços
Balcão de turismo
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Atividades
Piscina
Campos de ténis
Jardim
Praia (na proximidade)
Bilhar
Parque infantil
Piscina para crianças
Piscina exterior
Piscina exterior aquecida
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Internet
Wi-fi