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The Crossroads Hotel, Westlands

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69 USD

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The Crossroads Hotel, Westlands - Image 1

The Crossroads Hotel, Westlands - Rom

The Crossroads Hotel, Westlands - Rom

The Crossroads Hotel, Westlands - Resepsjon

The Crossroads Hotel, Westlands - Bad

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From

69 USD

/natt

Om denne eiendommen

Dra nytte av stedets fasiliteter, som wi-fi (inkludert) og concierge-tjenester.

Parkering
Flyplasstransport
Restaurant
Forretningssenter
Romservice
Renseri

Beliggenhet

Crossroads Plaza Westlands Road, Westlands, Nairobi, Kenya

Nairobi nasjonalmuseum (0.7 miles)

Sarit Centre (0.8 miles)

University of Nairobi (universitet) (0.8 miles)

Oshwal religiøse senter (0.9 miles)

Kenyas nasjonalteater (1 miles)

Chandaria Centre for Performing Arts (1 miles)

Mer stedsinformasjon

Romalternativer

6

Dobbeltrom – classic, 1 queensize-seng, ikke-røyk

Romdetaljer

1 Stor Dobbeltseng

Sover 2

258 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Dobbeltrom – executive, 1 kingsize-seng, ikke-røyk, byutsikt

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

334 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Suite – premium

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

538 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat stue

7

Dobbeltrom – deluxe, 1 queensize-seng, ikke-røyk, byutsikt

Romdetaljer

1 Stor Dobbeltseng

Sover 2

366 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Familiesuite

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

2 Enkeltsenger

Sover 3

710 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

7

Studiosuite – executive

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

431 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

6

Tremannsrom – comfort

Romdetaljer

1 Ekstra Stor Dobbeltseng

og

1 Enkeltseng

eller

3× Enkeltsenger

Sover 3

366 ft²

Klimaanlegg

Wi-Fi (gratis)

Mikrobølgeovn

6

Tomannsrom – superior

Romdetaljer

2 Enkeltsenger

Sover 2

280 ft²

Klimaanlegg

Wi-Fi (gratis)

Eget bad

Gjesteomtaler av The Crossroads Hotel, Westlands

8.8

Utrolig

basert på 175 verifiserte omtaler

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På The Crossroads Hotel i Westlands roser reisende konsekvent vennlig og imøtekommende personale og komfortable rom på en praktisk beliggenhet i Westlands, nær butikker og restauranter. Noen nevner imidlertid støy fra nattelivet enkelte kvelder og blandede tilbakemeldinger om frokostkvaliteten.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På The Crossroads Hotel i Westlands roser reisende konsekvent vennlig og imøtekommende personale og komfortable rom på en praktisk beliggenhet i Westlands, nær butikker og restauranter. Noen nevner imidlertid støy fra nattelivet enkelte kvelder og blandede tilbakemeldinger om frokostkvaliteten.

Mange anmeldelser fremhever effektiv innsjekking, gjennomtenkte detaljer som en velkomstdrikk, og hjelp med transport eller bagasje. Rommene er ofte romslige og godt utstyrt, men flere advarer om betydelig støy på romsiden mot utelivet eller i helgene. Renholdet er generelt godt, med isolerte klager på skadedyr eller lukt og tidvis svakt internett. Totalt sett kan du forvente god valuta for pengene i et livlig område.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Kun noen få nevnelser: en bar og restaurant på stedet er notert, sammen med sikkerhetskodeadgang, bagasjeoppbevaring og romservice; vedlikehold rapporteres som bra.

Relaterte gjesteomtaler

10

Michele

9. des. 2022

·

Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!

Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!

8

Pamela

29. okt. 2025

·

Overnattet 3 netter

Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.

Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.

10

Patric

11. feb. 2023

·

Overnattet 4 netter

The staff were courteous and feels like home away from home. The facility maintenance is top notch.

The staff were courteous and feels like home away from home. The facility maintenance is top notch.

10

Sybil M

26. juni 2025

·

Overnattet 1 natt

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️

10

gilles

11. nov. 2025

·

Overnattet 5 netter

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

10

Stanley

29. okt. 2025

·

Overnattet 2 netter

The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel

The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel

10

Sowazttoe

21. aug. 2024

·

Overnattet 6 netter

The staff was amazing for the security guards to front desk. It was five star service.

The staff was amazing for the security guards to front desk. It was five star service.

8

Ester

10. okt. 2023

·

Overnattet 1 natt

Hotel correcto. Muy bien situado. Hotel funcional , limpio y personal muy atento y servicial. Terraza agradable

Hotel correcto. Muy bien situado. Hotel funcional , limpio y personal muy atento y servicial. Terraza agradable

8

Anne Christine

25. feb. 2025

·

Overnattet 2 netter

Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop. The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight. Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport. I would highly recommend this hotel.

Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop. The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight. Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport. I would highly recommend this hotel.

8

Angilo

20. sep. 2024

·

Overnattet 1 natt

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Husarbeid roses og rommene er generelt rene. Et par anmeldelser rapporterer problemer som kakerlakker eller ubehagelige lukter.

Relaterte gjesteomtaler

10

David

19. jan. 2026

·

Overnattet 4 netter

Breakfast was good and rooms were clean.

Breakfast was good and rooms were clean.

8

Erik

10. nov. 2025

·

Overnattet 2 netter

Clean, very nice staff and high standard room

Clean, very nice staff and high standard room

10

ABDUL

5. jan. 2026

·

Overnattet 1 natt

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

8

Abraham

15. des. 2025

·

Overnattet 1 natt

Clean room, amazing staff

Clean room, amazing staff

8

Patrick

18. feb. 2026

·

Overnattet 1 natt

Room was clean. AC was good

Room was clean. AC was good

8

Karlie

15. jan. 2025

·

Overnattet 1 natt

Quick stop, clean.

Quick stop, clean.

4

Nathan

17. nov. 2025

·

Overnattet 1 natt

Poor cleanliness. Poor lighting outside. Elevators smell. Less agents to attend to customers. Had to change rooms because of loud music throughout the night coming from nearby establishment , maybe a club.

Poor cleanliness. Poor lighting outside. Elevators smell. Less agents to attend to customers. Had to change rooms because of loud music throughout the night coming from nearby establishment , maybe a club.

10

Jane

11. feb. 2023

·

Overnattet 4 netter

I loved the hotel and would want to stay again when I visit again however there were tiny roaches I killed more than 5 of them. It needs to be fumigated. Other than that I loved it. Thanks

I loved the hotel and would want to stay again when I visit again however there were tiny roaches I killed more than 5 of them. It needs to be fumigated. Other than that I loved it. Thanks

10

Dick

8. aug. 2025

·

Overnattet 5 netter

Amazing, second time I stayed here. This time in a better room. Cleaning staff did a great job. Room was a bit cold, but I guess that would be a positive for most tourists.

Amazing, second time I stayed here. This time in a better room. Cleaning staff did a great job. Room was a bit cold, but I guess that would be a positive for most tourists.

10

Kevin

23. feb. 2026

·

Overnattet 12 netter

Excellent staff including security. Everything was clean. Responsive.

Excellent staff including security. Everything was clean. Responsive.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene beskrives som romslige, komfortable og godt utstyrte, hvor noen fremhever god aircondition og utsikt. Støy fra nærliggende natteliv påvirker visse rom i helgene, og noen gjester nevner en vanskelig dusjterskel, kjølige temperaturer eller svakt Wi-Fi.

Relaterte gjesteomtaler

10

Yuto

28. mai 2024

·

Overnattet 5 netter

I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions. The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch. The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.

I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions. The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch. The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.

10

Carlos

21. feb. 2024

·

Overnattet 8 netter

Don’t have anything to say but it was very noisy

Don’t have anything to say but it was very noisy

10

Zewelanji

26. feb. 2025

·

Overnattet 1 natt

We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.

We had a wonderful experience--the staff were friendly and very responsive to our needs. The room was excellent--a lot of space, a great view and lots of amenities. The complementary drink was also a nice touch! The surrounding area provides lot of entertainment and shopping options.

10

gilles

11. nov. 2025

·

Overnattet 5 netter

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

8

Patrick

18. feb. 2026

·

Overnattet 1 natt

Room was clean. AC was good

Room was clean. AC was good

8

Frank

24. aug. 2024

·

Overnattet 3 netter

Poor internet but all else good

Poor internet but all else good

4

Nathan

17. nov. 2025

·

Overnattet 1 natt

Poor cleanliness. Poor lighting outside. Elevators smell. Less agents to attend to customers. Had to change rooms because of loud music throughout the night coming from nearby establishment , maybe a club.

Poor cleanliness. Poor lighting outside. Elevators smell. Less agents to attend to customers. Had to change rooms because of loud music throughout the night coming from nearby establishment , maybe a club.

10

Dick

8. aug. 2025

·

Overnattet 5 netter

Amazing, second time I stayed here. This time in a better room. Cleaning staff did a great job. Room was a bit cold, but I guess that would be a positive for most tourists.

Amazing, second time I stayed here. This time in a better room. Cleaning staff did a great job. Room was a bit cold, but I guess that would be a positive for most tourists.

6

Rosette

27. juli 2025

·

Overnattet 1 natt

Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep

Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep

8

Angilo

20. sep. 2024

·

Overnattet 1 natt

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Servicen blir mye rost som vennlig, oppmerksom og effektiv, fra resepsjonen til sikkerhetsvaktene. Gjester satte pris på rask innsjekking, en velkomstdrikk og hjelp til å ordne flyplasstransport eller oppbevaring av bagasje.

Relaterte gjesteomtaler

10

VERONIQUE

13. juni 2023

·

Overnattet 1 natt

The staff was welcoming. Michele walked us to our room & arrange for transportation to and from the airport.

The staff was welcoming. Michele walked us to our room & arrange for transportation to and from the airport.

10

Colin

9. aug. 2024

·

Overnattet 3 netter

Excellent staff, very friendly. Good location.

Excellent staff, very friendly. Good location.

8

Pamela

29. okt. 2025

·

Overnattet 3 netter

Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.

Staff were excellent, very friendly and went above and beyond. All other facilities were very good value for money. Wouldn't hesitate to stay there again.

10

ABDUL

5. jan. 2026

·

Overnattet 1 natt

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

10

FLORENCE

4. nov. 2025

·

Overnattet 1 natt

Staff were very good and helpful

Staff were very good and helpful

10

Brian

5. nov. 2025

·

Overnattet 1 natt

Everything about our stay was amazing. From check in to having to extend my stay 1 extra day. We had many questions and they went the extra mile to help. I truly was amazing at the Customer Service. And the room was perfect!!! Everything a person would need. So grateful

Everything about our stay was amazing. From check in to having to extend my stay 1 extra day. We had many questions and they went the extra mile to help. I truly was amazing at the Customer Service. And the room was perfect!!! Everything a person would need. So grateful

10

Brian

11. jan. 2025

·

Overnattet 1 natt

I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it

I had an amazing Time and the staff were so great. Would absolutely recommend. Totally worth it

10

Sowazttoe

21. aug. 2024

·

Overnattet 6 netter

The staff was amazing for the security guards to front desk. It was five star service.

The staff was amazing for the security guards to front desk. It was five star service.

10

Cindy

4. mars 2024

·

Overnattet 2 netter

Staff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.

Staff (esp Elijah at the front desk) were very friendly and attentive to our needs. Genuinely warm and hospitable.

10

Kevin

23. feb. 2026

·

Overnattet 12 netter

Excellent staff including security. Everything was clean. Responsive.

Excellent staff including security. Everything was clean. Responsive.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Beliggenhet

Praktisk beliggenhet i Westlands nær kjøpesentre, restauranter og minibanker, med lett tilgang til CBD. Nærheten til nattelivet kan føre til støy sent på kvelden for noen rom.

Relaterte gjesteomtaler

10

Michele

9. des. 2022

·

Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!

Though the hotel is in the middle of Westlands its nice and quiet yet near clubs and malls. The staff are very friendly, the rooms/bed comfortable. The wifi was good for work and the bar perfect for catching up on the World cup. Very good for a 3*!

8

Dut

29. juni 2024

·

Overnattet 6 netter

The hotel is located in a good area. A number of malls are close by and ample dining.

The hotel is located in a good area. A number of malls are close by and ample dining.

10

ABDUL

5. jan. 2026

·

Overnattet 1 natt

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

Winnie at the reception was very friendly and helpful throughout my stay. She also arrange the airport transportation. Room was clean and not far from city center. I highly recommend this hotel and would stay here on my future travel.

10

gilles

11. nov. 2025

·

Overnattet 5 netter

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

The property is conveniently located, close to stores and restaurants. ATM is close by. The check in was quick and friendly. The safety is good as there are codes to access the rooms area. The inside they are spacious with all the amenities you would expect as a world traveler. There is possible any of room service to which is very nice. The food is good and local, which is great. The staff is very friendly and very accommodating.

8

Jochen

28. jan. 2023

·

Overnattet 1 natt

Erster Eindruck des Gebäudes von außen eine Bauruine. Zimmer aber ok, mit Wasserkocher, kleiner Kühlschrank, Klimaanlage und Fernseher ausgestattet. Aufgrund der Lage des Hotels praktisch für einen Einkauf in den Mall`s. Leider am Wochenende nachts lange sehr laut, da Fenster nur aus gewöhnlichem Glas.

Erster Eindruck des Gebäudes von außen eine Bauruine. Zimmer aber ok, mit Wasserkocher, kleiner Kühlschrank, Klimaanlage und Fernseher ausgestattet. Aufgrund der Lage des Hotels praktisch für einen Einkauf in den Mall`s. Leider am Wochenende nachts lange sehr laut, da Fenster nur aus gewöhnlichem Glas.

10

MISHECK

16. juni 2023

·

Overnattet 1 natt

Good location and clean with good amenities

Good location and clean with good amenities

10

Javier

15. sep. 2024

·

Overnattet 2 netter

Very helpful and friendly staff. Good location

Very helpful and friendly staff. Good location

10

Mohammed

29. mai 2023

·

Overnattet 2 netter

It was really good stay and i liked the location it was perfect for me

It was really good stay and i liked the location it was perfect for me

8

Anne Christine

25. feb. 2025

·

Overnattet 2 netter

Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop. The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight. Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport. I would highly recommend this hotel.

Well-located in Westlands, close to an several banks/ATMs, the best Indian restaurant in Nairobi (Haandi) and a close uber-drive to the CBD. We also loved looking around the Sarit center, which was close by and had excellent food and drinks on their rooftop. The hotel was clean and had a good bar where we could enjoy a beer or a coffee in the morning while looking out over Westlands and beyond. The one minus was a bit of a musty odor, which luckily was very slight. Martin at the entrance of the building was very helpful with getting us an uber and came to work early the next day to help us get an Uber to the airport. I would highly recommend this hotel.

6

Rosette

27. juli 2025

·

Overnattet 1 natt

Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep

Good sized room and clean. Hotel reception is on 5th floor. It was a saturday night and there seems to be a nught club close by with kiud music all night. Couldn't sleep

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KI-generert oppsummering basert på nylige gjesteomtaler

Servering

Frokosten vurderes ofte som god til utmerket, og restauranten får ros, med en velkomstdrikk som blir satt pris på. Noen fant frokostbuffeen eller servicen mangelfull, og påpekte begrenset utvalg eller manglende tilbehør.

Relaterte gjesteomtaler

10

Mokyoung

22. okt. 2023

·

Overnattet 5 netter

This hotel is the best place to experience Nairobi. I could see what people do in daily life. And there are super friendly staff in all areas. You can access Nairobi Street Kitchen in 5 min, and other local restaurants in walking distance. Breakfast is simple but authentic, and tastes very nice.

This hotel is the best place to experience Nairobi. I could see what people do in daily life. And there are super friendly staff in all areas. You can access Nairobi Street Kitchen in 5 min, and other local restaurants in walking distance. Breakfast is simple but authentic, and tastes very nice.

10

Yuto

28. mai 2024

·

Overnattet 5 netter

I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions. The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch. The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.

I recently had the pleasure of staying at the crossroads hotel during my visit to Nairobi, and it was an exceptional experience from start to finish. The hotel is located in a prime area, making it convenient to explore the city's attractions. The staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was even offered a complimentary welcome drink, which was a lovely touch. The room itself was spacious, impeccably clean, and well-appointed with modern amenities. The bed was comfortable, and I appreciated the high-quality linens and pillows.

10

David

19. jan. 2026

·

Overnattet 4 netter

Breakfast was good and rooms were clean.

Breakfast was good and rooms were clean.

10

Tarek

25. okt. 2025

·

Overnattet 5 netter

La partie salée est très bonne. La partie sucrée pourrait être améliorée, ainsi que le café.

La partie salée est très bonne. La partie sucrée pourrait être améliorée, ainsi que le café.

10

Sybil M

26. juni 2025

·

Overnattet 1 natt

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️

Absolutely lovely, my family and I will definitely stay here again during our next visit. From the breakfast buffet to, the the restaurant and the staff absolutely lovely. My family and I highly recommend 💯❣️

10

TASHA

15. jan. 2026

·

Overnattet 7 netter

We didn't eat breakfast, but it was offered.

We didn't eat breakfast, but it was offered.

10

Stanley

29. okt. 2025

·

Overnattet 2 netter

The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel

The staff were friendly and courteous. They offer a welcome drink of passion fruit drink. It's very refreshing especially after a long flight. Unlike other countries, Kenyans aren't pushy for tips, but tipping the staff makes them happy and appreciated. The rooms were clean. There are no fly screens in the windows, but we didn't feel that there were mosquitoes. The breakfast was excellent. If you arrive late, you will get the impression that the food is gone, but that's because instead of leaving the food in the container for a long time, they would rather make you a fresh batch. The have a complimentary service to look after you suitcases if you are going off for a safari or visiting another town for a few days. All in all, I was very pleased with my stay at Crossroads Hotel

8

Allen

16. feb. 2025

·

Overnattet 4 netter

It was great. The only complaint would be the breakfast buffet was not great. They had pancakes but no butter or syrup for them.

It was great. The only complaint would be the breakfast buffet was not great. They had pancakes but no butter or syrup for them.

6

Epiphane

11. des. 2024

·

Overnattet 2 netter

The facility is a good one, but the breakfast service needs serious improvement

The facility is a good one, but the breakfast service needs serious improvement

8

Angilo

20. sep. 2024

·

Overnattet 1 natt

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

The stay was excellent. The rooms are spacious and clean. There's about a 8 inch step to get in and out of the shower that can be tricky but other than that the room was excellent. The restaurant was exquisite. Their free breakfast is really good and the service was very friendly and attentive. On the weekends including Thursdays part of the hotel is victim to the loud noise of a club. The management tries to not book you on that side if they can. If you're unfortunate enough that those are the only rooms left, you will not be happy.

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8

Simon

29. juni 2026

·

Overnattet 1 natt

Its good place for families

Its good place for families

10

Steven

20. juni 2026

·

Overnattet 1 natt

Great location and comfortable rooms.

Great location and comfortable rooms.

10

Sang

16. juni 2026

·

Overnattet 1 natt

Safari 투어를 하기 위해 이곳을 거점으로 삼았습니다. 호텔 위치도 좋고 Safari를 가는 동안 짐도 무료로 안전하게 잘 보관 해줬습니다. 아침 부페식 메뉴가 아주 좋았습니다. 특히 리셉션에 근무하는 여직원 분들이 가족처럼 따뜻하고 즐겁게 우리를 대해 주어서 정말 감사했습니다.

Safari 투어를 하기 위해 이곳을 거점으로 삼았습니다. 호텔 위치도 좋고 Safari를 가는 동안 짐도 무료로 안전하게 잘 보관 해줬습니다. 아침 부페식 메뉴가 아주 좋았습니다. 특히 리셉션에 근무하는 여직원 분들이 가족처럼 따뜻하고 즐겁게 우리를 대해 주어서 정말 감사했습니다.

6

Curu

15. juni 2026

·

Overnattet 3 netter

My stay here was overall pleasant. Staff was efficient and polite, except for in the restaurant. Front desk staff was excellent in addressing my concerns. The location is very convenient.

My stay here was overall pleasant. Staff was efficient and polite, except for in the restaurant. Front desk staff was excellent in addressing my concerns. The location is very convenient.

10

Sang

13. mai 2026

·

Overnattet 2 netter

Stayed at The Crossroads Hotel Westlands during my time in Nairobi, and I honestly had such a great experience. Everything about this hotel exceeded my expectations. The staff were warm, welcoming, and always ready to help with a smile. A very special thank you to Winnie and Winfred — both of them treated us like family from the moment we arrived. Their kindness and genuine hospitality made our stay feel comfortable and memorable. One thing I especially want to praise is the breakfast. It was absolutely amazing every morning — fresh, delicious, and clearly prepared with great care and effort. Easily one of the best hotel breakfasts I’ve had during my travels. I highly recommend this hotel to anyone visiting Nairobi. Great people, great service, and a wonderful atmosphere. Thank you again for making our stay so special!

Stayed at The Crossroads Hotel Westlands during my time in Nairobi, and I honestly had such a great experience. Everything about this hotel exceeded my expectations. The staff were warm, welcoming, and always ready to help with a smile. A very special thank you to Winnie and Winfred — both of them treated us like family from the moment we arrived. Their kindness and genuine hospitality made our stay feel comfortable and memorable. One thing I especially want to praise is the breakfast. It was absolutely amazing every morning — fresh, delicious, and clearly prepared with great care and effort. Easily one of the best hotel breakfasts I’ve had during my travels. I highly recommend this hotel to anyone visiting Nairobi. Great people, great service, and a wonderful atmosphere. Thank you again for making our stay so special!

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