The Northshore Hotel

Me encantó la privacidad del lugar

I get disappointed when I pay for a comfort and when I get to the place I only find discomfort, excessive smell does not mean cleaning, when I opened the bedroom door I almost got sick with the smell of some product that they sprayed in the environment. I asked them to change rooms, and I wasted my time, it didn't smell like fake cleaning but it smelled like dust, because it's having some kind of renovation, I tried to stay right there, but when I tried to use the bath, night the water was stopped in the bathtub, it was clogged, there was a lot of moisture and mold in the bathroom sink furniture. I realized that I would encounter many more problems and gave up on staying there. I asked for a refund of the amount paid and so far I haven't heard back. I hope they solve this because I ended up paying much more in another stay due to all this.

No

The smell of bug spray dominated the air the whole night we were there, even though they had left the window open ahead of time. The place was clean-ish, but bathroom door had finger marks and visible dirt around the bottom panel. A hole in the trim around the tub was painted over, but still a visible hole. Also, we arrived late after dropping family at the airport. It was so dark, and not well-lit or well-marked, that we went by it twice!

Was denied room due to service dog which was stated on reservation,,was not allowed room due to not producing paperwork, which is illegal ,,have stayed there in past with no issues ,