LakePoint Sports Stay | Lake Arrowhead Family Retreat w/ Lake Amenities, Golf, Tennis/Pickleball

We stayed in this property while our son played baseball in Cartersville. The property was clean and looks as advertised. The steps are challenging leading up to the house so someone should keep that in mind if there are mobility issues. The mattresses and linens should be upgraded. No one slept great. All in all, I am pleased with the rental because the nightly rate compensated for some of the average features.

I wish I could leave a positive review, but our experience at this property was truly disappointing. Right from the start, we noticed cockroaches in multiple areas of the house. It's one thing to see a bug or two on vacation, but the issue here was clearly more than that!!! This was incredibly distressing and made it hard to relax or feel comfortable in the space. We contacted the host immediately, hoping they would address the issue or, at the very least, offer a partial refund. Unfortunately, the host was unresponsive to our concerns, dismissive when we finally reached them, and refused any sort of compensation. We were left feeling stranded in a property that didn’t meet basic cleanliness standards, with a host who seemed to prioritize profit over guest experience. After trying to resolve this with no luck, we ended up leaving early at our own expense. I wouldn't recommend this property to anyone. It's a shame because the home had potential, but cleanliness and good customer service are basic expectations—both of which were severely lacking here. Avoid if you’re looking for a stress-free stay.

The stay was great. The road was very curvy. The internet only allowed one person to log on at a time. The space was spacious. The scenery was great.