Name: Mercure Pontianak City Center
Address: Jln. Jendral Ahmad Yani No.91, Pontianak, Indonesia, Pontianak, West Kalimantan, Indonesia
Rating: 7.93

Guest reviews

7.9

Good

Based on 1,588 verified reviews

Facilities

7.4

Cleanliness

8

Rooms

8

Service

8.1

Location

8.1

Dining

8

Who stays here?

Business

59%

Couple

5%

Family

18%

Group

7%

Solo

8%

8

SYED MUZAFFAR

Jan 29, 2026

·

Stayed 3 nights

room good

8

Andreas

Aug 20, 2025

·

Stayed 1 night

Great location next to mega mall Quiet and nice room Breakfast are alright

6

Meli

Dec 31, 2024

·

Stayed 4 nights

The property is not well cleaned and maintained, and the room was really stuffy and air circulation is really bad. Bathroom with no fan nor window.

8

Lisa

Jun 23, 2024

·

Stayed 5 nights

Location convenient to shopping mall. Rooms ok and nice they had a fridge. Quite noisy in room sometimes even at 11.30 pm Staff helpful.

6

RODERICK

Jan 23, 2024

·

Stayed 3 nights

no hot water. pool was dirty. buffet breakfast is so so. room amenities not so impressive. for its level and reputation, it was a disappointing stay

Jln. Jendral Ahmad Yani No.91, Pontianak, Indonesia

Location

With a stay at Mercure Pontianak City Center, you'll be centrally located in Pontianak, just a 3-minute walk from Ayani Mega Mall and 7 minutes by foot from Diguli Park. This hotel is 0.5 mi (0.7 km) from Museum Provinsi Kalimantan Barat and 2.4 mi (3.9 km) from Gajah Mada Shopping Complex.

Ayani Mega Mall(0.2 miles)

Diguli Park(0.4 miles)

Museum Provinsi Kalimantan Barat(0.5 miles)

Gajah Mada Shopping Complex(1.6 miles)

Vihara Bodhisatva Karaniya Metta(2.8 miles)

Kapuas Indah Building(2.8 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

A buffet breakfast is available daily from 5:30 AM to 10:30 AM for a fee of approximately IDR 120,000 per person. Children aged 5 and younger eat free breakfast.

No pets and no service animals are allowed at this property.

Check-in time is from 2:00 PM to 11:30 PM, and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Yes, a roundtrip airport shuttle is provided for a surcharge of IDR 120,000 per vehicle. It is available 24 hours, and guests must contact the property with arrival details before travel.

The property features step-free entrances and wheelchair-accessible facilities. Additional details regarding specific amenities are not provided.

The hotel is centrally located in Pontianak, just a 3-minute walk from Ayani Mega Mall and 7 minutes by foot from Diguli Park. It is 0.5 mi (0.7 km) from Museum Provinsi Kalimantan Barat and 2.4 mi (3.9 km) from Gajah Mada Shopping Complex.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Children are allowed at the property, and children aged 5 and younger can stay for free.

The property offers rollaway beds for a fee of IDR 350,000 per night. Advance request or confirmation may be required for availability.

Mercure Pontianak City Center

Amenities

Property description

Book on Vio

Guest reviews