Hilton Garden Inn Oxford/Anniston

Great place. Close to park and food.

The room was still dirty kinda

We loved our stay! Rooms were spacious and clean; staff was accommodating.

The room was very warm couldn't adjust the temperature on the thermostat breakfast and no breakfast I was down there at 7:00 a.m. Plus the refrigerator in the room did not work

Evening restaurant was closed all week. It was the main reason I booked the hotel. No reason given to why it was closed when I asked the manager/owner about it. Breakfast was order only and overpriced. I stayed 5 days/4 nights and on 3 of the mornings I had to ask for coffee because none was out in the lobby. Staff lacked customer service (on cell phone scrolling when no coffee was available at 7:30am to guest) and attention to creating an environment of convenience for the guest. Seemed like management was more concerned with saving money than providing an exceptional experience. Other factors include the gym is super small, shower did not provide any area sit my things (shelf was missing and looked to be repaired in a way they were not going to put it back), thermostat in my room did not work, bed was hard.