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Spark by Hilton Selma

US$ 84

/ noite

Média para novembro

Spark by Hilton Selma - Image 1

Spark by Hilton Selma - Quarto

Spark by Hilton Selma - Quarto

Spark by Hilton Selma - Recepção

Spark by Hilton Selma - Piscina

Preços para Spark by Hilton Selma

Selecione datas para ver preços e disponibilidade

US$ 84

/ noite

Média para novembro

Média de preços por mês

Em Spark by Hilton Selma, a diária custa em média US$ 71 no mês mais barato (janeiro) e US$ 96 no mês mais caro (julho), com base nos últimos 12 meses.

Preço médio da diária em Spark by Hilton Selma por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 71
fevereiro	US$ 75
março	US$ 86
abril	US$ 85
maio	US$ 89
junho	US$ 86
julho	US$ 96
agosto	US$ 88
setembro	US$ 85
outubro	US$ 80
novembro	US$ 84
dezembro	US$ 79

Mais caro: julho (aprox. US$ 96)

Mais barato: janeiro (aprox. US$ 71)

Sobre esta propriedade

Aproveite as oportunidades de recreação, como uma academia e piscina de temporada. Este hotel oferece Wi-Fi de cortesia, TV na área comum e salão de banquetes.

Cassino
Serviço de lavanderia
Elevador
Funcionários multilíngues
Cofre
Salas de reuniões

Localização

15771 IH 35 North, San Antonio, Texas, Estados Unidos

Olympia Hills Golf Course (1.6 milhas)

Laser Legend (2.4 milhas)

Universal City Dog Park (2.5 milhas)

Regal Live Oak (3.1 milhas)

Methodist Hospital Northeast (3.6 milhas)

Rolling Oaks Mall (4.2 milhas)

Mais informações sobre a localização

Opções de quarto

7

Quarto, 1 cama King, acessível, banheira (Mobility & Hearing)

Detalhes do quarto

1 Cama King

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

7

Quarto, 1 cama King

Detalhes do quarto

1 Cama King

Acomoda 2

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

4

Quarto, 1 cama King e sofá-cama, acessível (Mobility & Roll-In Shower)

Detalhes do quarto

1 Cama King

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 2 camas Queen, acessível (Mobility & Hearing, Roll-in Shower)

Detalhes do quarto

2 Camas Queen

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

5

Quarto, 2 camas Queen

Detalhes do quarto

2 Camas Queen

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

6

Quarto, 1 cama King e sofá-cama

Detalhes do quarto

1 Cama King

e

1 Sofá-Cama

Acomoda 4

Ar condicionado

Aquecimento

Wi-Fi (gratuito)

Avaliações dos hóspedes sobre Spark by Hilton Selma

8

Bom

Com base em 1.002 avaliações verificadas

Quem se hospeda aqui?

Negócios

12%

Casal

19%

Famílias

44%

Grupos

5%

Viajantes individuais

17%

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Analisando avaliações recentes, o Spark by Hilton Selma recebe elogios pela equipe simpática e prestativa, e por quartos limpos e modernos com camas confortáveis. No entanto, as reformas em andamento na propriedade e a intensa construção nas proximidades às vezes afetam o acesso, as áreas comuns e o conforto geral durante a estadia.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

Analisando avaliações recentes, o Spark by Hilton Selma recebe elogios pela equipe simpática e prestativa, e por quartos limpos e modernos com camas confortáveis. No entanto, as reformas em andamento na propriedade e a intensa construção nas proximidades às vezes afetam o acesso, as áreas comuns e o conforto geral durante a estadia.

Muitos hóspedes apreciam o custo-benefício e os quartos silenciosos, mas alguns acharam o café da manhã continental simples limitado ou inconsistente. As instalações são modestas, com uma piscina muito pequena e fechamentos ocasionais; alguns hóspedes também notaram barulho nos corredores ou no trânsito. A limpeza é frequentemente elogiada, embora existam relatos repetidos de pragas e falhas na arrumação ou manutenção. Espere uma estadia confortável e econômica, com serviço amigável e comodidades práticas.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

As instalações são básicas: a piscina é muito pequena e, ocasionalmente, estava fechada para reparos, e as reformas às vezes impactavam as áreas comuns e as condições da lavanderia/elevadores.

Avaliações dos hóspedes relacionadas

6

Tonya

23 de jun. de 2025

·

Hospedou-se por 1 noite

The staff is friendly and helpful. I wish there had been more protein options at breakfast. The pool is small! Just be prepared for that. In our room, the conditioner pump did not work. We were only there for one night, so I didn't report it. For us, it was an economical choice and convenient - within 15 minutes - to Natural Bridge Caverns.

The staff is friendly and helpful. I wish there had been more protein options at breakfast. The pool is small! Just be prepared for that. In our room, the conditioner pump did not work. We were only there for one night, so I didn't report it. For us, it was an economical choice and convenient - within 15 minutes - to Natural Bridge Caverns.

10

Julie

1 de jun. de 2025

·

Hospedou-se por 4 noites

From the moment we arrived at The Spark staff were wonderful. The check-in process was seamless, and the staff greeted us with genuine smiles and hospitality Our room was spacious, beautifully decorated, and clean. Housekeeping was consistent and discreet, always ensuring the room felt fresh without being intrusive. What truly set this hotel apart was the staff and the updated clean rooms. The pool was small but clean and never packed. We can’t wait to return. If you’re looking for luxury, relaxation, and exceptional hospitality, look no further than The Spark by Hilton.

From the moment we arrived at The Spark staff were wonderful. The check-in process was seamless, and the staff greeted us with genuine smiles and hospitality Our room was spacious, beautifully decorated, and clean. Housekeeping was consistent and discreet, always ensuring the room felt fresh without being intrusive. What truly set this hotel apart was the staff and the updated clean rooms. The pool was small but clean and never packed. We can’t wait to return. If you’re looking for luxury, relaxation, and exceptional hospitality, look no further than The Spark by Hilton.

8

Laura

30 de mai. de 2024

·

Hospedou-se por 1 noite

Pool area was awful, no where to sit, that black tarp around the pool fence was so tacky. No lounge chairs and super tiny pool. Real disappointed. The family that was there were hogging all the area. Big spot on the carpet. And there was a cover for the tub full of mold. Truly disappointed, won’t stay there, chose the hotel for the pool especially on a hot day

Pool area was awful, no where to sit, that black tarp around the pool fence was so tacky. No lounge chairs and super tiny pool. Real disappointed. The family that was there were hogging all the area. Big spot on the carpet. And there was a cover for the tub full of mold. Truly disappointed, won’t stay there, chose the hotel for the pool especially on a hot day

4

April

10 de jan. de 2025

·

Hospedou-se por 10 noites

This “so-called” hotel is a construction site! I was met by construction workers inside and out upon check-in. The elevator has massive peeling paint and construction pieces on the floor, and the carpet is dirty with construction drywall, boards, and equipment. Eventually, strong fumes throughout the hotel with paint stripper and other strong chemicals being used. I felt like I needed a N95 mask! This place is an environmental safety hazard, and I finally checked out and into a Marriot hotel in San Antonio. I didn't have any of these problems at the Marriot. At the Comfort Inn, I had to walk over screws, boards, and around construction workers to enter and exit. It needs to close down immediately until the construction work is done. Why does this company stay open when it is clearly an OSHA violation? This construction site needs to be placed in expedited and other hotel advertisements. OSHA needs to investigate this place immediately! The front desk staff were friendly, but I felt terrible for them.

This “so-called” hotel is a construction site! I was met by construction workers inside and out upon check-in. The elevator has massive peeling paint and construction pieces on the floor, and the carpet is dirty with construction drywall, boards, and equipment. Eventually, strong fumes throughout the hotel with paint stripper and other strong chemicals being used. I felt like I needed a N95 mask! This place is an environmental safety hazard, and I finally checked out and into a Marriot hotel in San Antonio. I didn't have any of these problems at the Marriot. At the Comfort Inn, I had to walk over screws, boards, and around construction workers to enter and exit. It needs to close down immediately until the construction work is done. Why does this company stay open when it is clearly an OSHA violation? This construction site needs to be placed in expedited and other hotel advertisements. OSHA needs to investigate this place immediately! The front desk staff were friendly, but I felt terrible for them.

6

Carolina

28 de dez. de 2024

·

Hospedou-se por 1 noite

It's being remodeled so it's a bit of a mess. I'm sure it'll be good when they're done but I wouldn't stay there until then. The whole floor smelled of fresh paint, some of the lights in the room didn't work, the tub was clogged. Limited breakfast options; no waffles, bagels, or cereal; warm food was gone by the time we got there; OJ machine was broken. We've had an excellent experience at other Comfort Inns, including on this trip, but wouldn't stay at this location again, at least until the remodel is complete.

It's being remodeled so it's a bit of a mess. I'm sure it'll be good when they're done but I wouldn't stay there until then. The whole floor smelled of fresh paint, some of the lights in the room didn't work, the tub was clogged. Limited breakfast options; no waffles, bagels, or cereal; warm food was gone by the time we got there; OJ machine was broken. We've had an excellent experience at other Comfort Inns, including on this trip, but wouldn't stay at this location again, at least until the remodel is complete.

4

Valerie

3 de jun. de 2025

·

Hospedou-se por 3 noites

The staff was friendly and attentive. The hotel building and grounds was okay. The pool was very small with 2 lounge chairs and two small side tables. The breakfast consisted of prepackaged food like cereal, instant oatmeal, bagels

The staff was friendly and attentive. The hotel building and grounds was okay. The pool was very small with 2 lounge chairs and two small side tables. The breakfast consisted of prepackaged food like cereal, instant oatmeal, bagels

6

Kevin

17 de dez. de 2024

·

Hospedou-se por 2 noites

They were doing renovations on the hotel so it smelled like paint. There were workers in the halls and carpet had been ripped up. Other than the renovation work, the place was fine.

They were doing renovations on the hotel so it smelled like paint. There were workers in the halls and carpet had been ripped up. Other than the renovation work, the place was fine.

6

Mauricio

29 de dez. de 2024

·

Hospedou-se por 1 noite

The hotel is well-located, which is convenient. Unfortunately, they are undergoing renovations, and this was not disclosed to us beforehand. Many areas are either closed or under construction, and there is a lot of dust, which affected our overall experience.

The hotel is well-located, which is convenient. Unfortunately, they are undergoing renovations, and this was not disclosed to us beforehand. Many areas are either closed or under construction, and there is a lot of dust, which affected our overall experience.

10

Leonardo

15 de dez. de 2024

·

Hospedou-se por 2 noites

We stayed for a soccer tournament. The hotel is under renovation so the laundry room was down. The front desk was so nice they took some of players clothes and washed them and dried them for us in the main laundry room. They went above and beyond can’t wait to go back and see the new look.

We stayed for a soccer tournament. The hotel is under renovation so the laundry room was down. The front desk was so nice they took some of players clothes and washed them and dried them for us in the main laundry room. They went above and beyond can’t wait to go back and see the new look.

6

Irma

7 de out. de 2024

·

Hospedou-se por 2 noites

We called the property before renting the room to ask if the pool was open so we could enjoy the pool. Went to a festival next door. And, left the show early to enjoy the pool for a few hours and when we got there they said, it was closed cuz they were doing some repairs. So we didn't even get to enjoy the pool. And, when we were leaving the house keepers were being rude and talking in spanish saying something about check out was at 11am thinking we didn't understand them.

We called the property before renting the room to ask if the pool was open so we could enjoy the pool. Went to a festival next door. And, left the show early to enjoy the pool for a few hours and when we got there they said, it was closed cuz they were doing some repairs. So we didn't even get to enjoy the pool. And, when we were leaving the house keepers were being rude and talking in spanish saying something about check out was at 11am thinking we didn't understand them.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações mencionam quartos e áreas públicas limpos, mas vários hóspedes relataram pragas (baratas, pulgas), mofo e arrumação ou manutenção inconsistentes durante a estadia.

Avaliações dos hóspedes relacionadas

10

Joann

8 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was great, room was clean & quiet

Staff was great, room was clean & quiet

2

Jennifer

15 de jul. de 2024

·

Hospedou-se por 3 noites

Arrived a few hours before check in and the front desk clerk was kind enough to let us in early. Room looked and smelled cleaned. Next morning there was a bunch of water bugs and Beatles in the bathroom and in the tub. Later in the morning there was a huge spider in the bathroom (it’s Texas and they’re bugs I get it). Air conditioner didn’t cool room. The room was way too warm for being set at 60*. My shower was warm, not hot but Husband had to take a cold shower. No hot water. Room service came and replaced the 2 towels we had but didn’t make the bed or empty the trash. We had a first floor room off to the side of the building. Other guest were coming down and smoking weed by our window and the smell was coming into the room. Wasn’t a pleasant stay at all. No complaints were made by us at the desk as we were there to sleep and shower. we will not stay here again.

Arrived a few hours before check in and the front desk clerk was kind enough to let us in early. Room looked and smelled cleaned. Next morning there was a bunch of water bugs and Beatles in the bathroom and in the tub. Later in the morning there was a huge spider in the bathroom (it’s Texas and they’re bugs I get it). Air conditioner didn’t cool room. The room was way too warm for being set at 60*. My shower was warm, not hot but Husband had to take a cold shower. No hot water. Room service came and replaced the 2 towels we had but didn’t make the bed or empty the trash. We had a first floor room off to the side of the building. Other guest were coming down and smoking weed by our window and the smell was coming into the room. Wasn’t a pleasant stay at all. No complaints were made by us at the desk as we were there to sleep and shower. we will not stay here again.

6

Gerardo

29 de jun. de 2024

·

Hospedou-se por 3 noites

We stayed last year in Comfort Inn North Oak, it was a very nice experience, however in Comfort Inn Selma we had a bad experience with cockroaches in our room

We stayed last year in Comfort Inn North Oak, it was a very nice experience, however in Comfort Inn Selma we had a bad experience with cockroaches in our room

10

Ashish

5 de jan. de 2024

·

Hospedou-se por 2 noites

Excellent place but bathtub was dirty.

Excellent place but bathtub was dirty.

4

audrey

25 de ago. de 2024

·

Hospedou-se por 1 noite

We found roaches in the bathroom and one even woke us up crawling on us in bed. This is not ok. I have never experienced this in a hotel before. Overall hotel was quiet. I would left hotel if we had not planned to leave early as we had a 0700 soccer game to catch.

We found roaches in the bathroom and one even woke us up crawling on us in bed. This is not ok. I have never experienced this in a hotel before. Overall hotel was quiet. I would left hotel if we had not planned to leave early as we had a 0700 soccer game to catch.

8

Dale

18 de ago. de 2025

·

Hospedou-se por 1 noite

First visit since the property was remodeled. Still easy to access. Clean property, friendly staff, comfortable bed, nice furnishings in the room, will stay here again.

First visit since the property was remodeled. Still easy to access. Clean property, friendly staff, comfortable bed, nice furnishings in the room, will stay here again.

2

Anjel

9 de ago. de 2023

·

Hospedou-se por 1 noite

I have stayed at this location many times. This time the sheets were dirty and when i asked them to change then i was told they didnt have enough staff but they could give ne sheets to make my own bed. It pains me to give such a poor review because i have stayed there so many times. I was also trwated very poorly when i went to take a picture when staff told ne they had already pulled the sheets. If they had time to pull them why couldn't they just out new ones on. Very disappointing

I have stayed at this location many times. This time the sheets were dirty and when i asked them to change then i was told they didnt have enough staff but they could give ne sheets to make my own bed. It pains me to give such a poor review because i have stayed there so many times. I was also trwated very poorly when i went to take a picture when staff told ne they had already pulled the sheets. If they had time to pull them why couldn't they just out new ones on. Very disappointing

8

William

1 de dez. de 2025

·

Hospedou-se por 2 noites

Clean room. Quiet, comfortable place. Friendly staff.

Clean room. Quiet, comfortable place. Friendly staff.

4

Jyrron

9 de jan. de 2024

·

Hospedou-se por 3 noites

What would’ve made my stay more enjoyable was if the bathroom was cleaned and maintained regularly. There was mold on the ceiling and the toilet was leaking after every flush. Also having housekeeping bring fresh towels and things would be nice

What would’ve made my stay more enjoyable was if the bathroom was cleaned and maintained regularly. There was mold on the ceiling and the toilet was leaking after every flush. Also having housekeeping bring fresh towels and things would be nice

10

Catie

4 de fev. de 2025

·

Hospedou-se por 1 noite

We were pleasantly surprised by our stay. We only stayed overnight but the front desk and all staff we encountered were warm, welcoming, and friendly. We were a little bummed to learn upon arrival that, because they're transitioning to a Hilton Sparks, they are no longer doing hot breakfast (as advertised) and, instead, have a bagel bar. Bagels, cream cheese, juice, coffee, and tea were available and were satisfying in the morning. There was a decent amount of evidence, especially in the common areas, that renovations had been going on - paint splatters and just general construction debris laying around. The space was generally very clean and we had no problems in our king bed room. Appreciated the new, white linens, updated furniture, and roomy space. The bed was very comfortable and the room was well-stocked with toiletries. We would definitely return for a quick trip.Thanks for a great stay!

We were pleasantly surprised by our stay. We only stayed overnight but the front desk and all staff we encountered were warm, welcoming, and friendly. We were a little bummed to learn upon arrival that, because they're transitioning to a Hilton Sparks, they are no longer doing hot breakfast (as advertised) and, instead, have a bagel bar. Bagels, cream cheese, juice, coffee, and tea were available and were satisfying in the morning. There was a decent amount of evidence, especially in the common areas, that renovations had been going on - paint splatters and just general construction debris laying around. The space was generally very clean and we had no problems in our king bed room. Appreciated the new, white linens, updated furniture, and roomy space. The bed was very comfortable and the room was well-stocked with toiletries. We would definitely return for a quick trip.Thanks for a great stay!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Os quartos têm uma atmosfera moderna e confortável, com layouts espaçosos e camas aconchegantes. Alguns hóspedes tiveram problemas como A/C barulhento ou fraco, portas ou cortinas que não fechavam corretamente, chuveiros escorregadios e problemas ocasionais com a TV ou o ralo.

Avaliações dos hóspedes relacionadas

10

Johnnie

3 de mai. de 2024

·

Hospedou-se por 1 noite

Couldn't get the water in the shower to drain.

Couldn't get the water in the shower to drain.

8

Brandon

22 de abr. de 2024

·

Hospedou-se por 1 noite

Good place to stay but they should consider putting some type of grip in the shower. It was very slippery

Good place to stay but they should consider putting some type of grip in the shower. It was very slippery

2

Pat

29 de mar. de 2025

·

Hospedou-se por 1 noite

The TV would not work. It showed the welcome screen but would not change channels. I couldn’t even turn it off! I called the desk and he said he could move us to another room! I was already in bed and didn’t want to be moved. He then said he could call the 800 number but it would take awhile! This is unforgivable!!

The TV would not work. It showed the welcome screen but would not change channels. I couldn’t even turn it off! I called the desk and he said he could move us to another room! I was already in bed and didn’t want to be moved. He then said he could call the 800 number but it would take awhile! This is unforgivable!!

8

Victoria

8 de jan. de 2025

·

Hospedou-se por 1 noite

AC didnt work well

AC didnt work well

10

Michelle

12 de out. de 2025

·

Hospedou-se por 1 noite

I did not have breakfast... The phone innthe room sis not work, the curtains did not provided proper protection from light coming through

I did not have breakfast... The phone innthe room sis not work, the curtains did not provided proper protection from light coming through

10

Deborah

8 de jul. de 2025

·

Hospedou-se por 2 noites

Beds were comfprtable, rooms spacious. Only missing item was a clock in the room. Employees were welcoming and met all needs. Door to the room was a but heavy to open and took a while to close, which could be positive in some situations and help if one has children who like to escape.

Beds were comfprtable, rooms spacious. Only missing item was a clock in the room. Employees were welcoming and met all needs. Door to the room was a but heavy to open and took a while to close, which could be positive in some situations and help if one has children who like to escape.

8

Alma

23 de set. de 2025

·

Hospedou-se por 2 noites

The restroom door didn't close, but it was tucked away and just me and my husband so it wasnt a big deal, otherwise all good

The restroom door didn't close, but it was tucked away and just me and my husband so it wasnt a big deal, otherwise all good

10

Ervin

3 de ago. de 2025

·

Hospedou-se por 1 noite

The a/c fan was really loud in the room and you couldn't control it. In turn, you had to turn the TV up loud to hear it.

The a/c fan was really loud in the room and you couldn't control it. In turn, you had to turn the TV up loud to hear it.

10

Jonathan

9 de set. de 2025

·

Hospedou-se por 1 noite

Clean, new, modern

Clean, new, modern

10

Ivan

13 de jul. de 2025

·

Hospedou-se por 1 noite

Hotel is great. Everything is really good. It looks like it was build maybe a year ago. Everything is new, beds, bathroom, rooms itself clear and nice. Breakfast was ok

Hotel is great. Everything is really good. It looks like it was build maybe a year ago. Everything is new, beds, bathroom, rooms itself clear and nice. Breakfast was ok

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

A equipe é amplamente elogiada por ser atenciosa e prestativa, com exemplos de assistência proativa e upgrades. Alguns hóspedes relataram atrasos no check-in ou problemas com reservas/pagamentos, e os horários de arrumação nem sempre eram comunicados com clareza.

Avaliações dos hóspedes relacionadas

10

Joann

8 de nov. de 2025

·

Hospedou-se por 2 noites

Staff was great, room was clean & quiet

Staff was great, room was clean & quiet

10

Jennifer

11 de mai. de 2025

·

Hospedou-se por 1 noite

This was exactly what we were looking for. Front desk clerk, Katy, was very accommodating and nice. The room was very clean and the ac was on prior to us arriving so the temperature was very comfortable. Nice breakfast selection as well.

This was exactly what we were looking for. Front desk clerk, Katy, was very accommodating and nice. The room was very clean and the ac was on prior to us arriving so the temperature was very comfortable. Nice breakfast selection as well.

10

Luis

8 de jul. de 2025

·

Hospedou-se por 1 noite

Clean place and kind staff

Clean place and kind staff

4

DARRYL

3 de jul. de 2025

·

Hospedou-se por 1 noite

The lack of concern over the experience at this hotel is not what I would expect from a name like Hilton. The first issue happened when I arrived in the lobby, there was no one behind the counter. There was a man and his young son who had been waiting for some time already. I dialed the phone number listed, every menu option simply rang the front desk which did no good given no one was there. We waited approximately 10 minutes before someone arrived and because I was second in line, it was likely closer to 30 minutes before I made it into my room. And it didn't get better then.

The lack of concern over the experience at this hotel is not what I would expect from a name like Hilton. The first issue happened when I arrived in the lobby, there was no one behind the counter. There was a man and his young son who had been waiting for some time already. I dialed the phone number listed, every menu option simply rang the front desk which did no good given no one was there. We waited approximately 10 minutes before someone arrived and because I was second in line, it was likely closer to 30 minutes before I made it into my room. And it didn't get better then.

2

Mike

24 de set. de 2025

·

Hospedou-se por 1 noite

The hotel wouldn't let me check in, saying that the payment from Expedia wouldn't go through. But I checked Expedia charged my credit card successfully. Then, the hotel cancelled the reservation and asked me to book the hotel room directly. I did, but the Expedia now wouldn't do a refund. I paid the Expedia, then paid the hotel directly for the same room the same night. The hotel said that they couldn't get payment from Expedia but when I asked Expedia to issue a refund, Expedia refused. Expedia customer service email was a mess, as a different rep replied to my email without any contexts and I had to repeat my case but nobody understood my story!!!! Terrible, horrible, hopeless, angry!!!

The hotel wouldn't let me check in, saying that the payment from Expedia wouldn't go through. But I checked Expedia charged my credit card successfully. Then, the hotel cancelled the reservation and asked me to book the hotel room directly. I did, but the Expedia now wouldn't do a refund. I paid the Expedia, then paid the hotel directly for the same room the same night. The hotel said that they couldn't get payment from Expedia but when I asked Expedia to issue a refund, Expedia refused. Expedia customer service email was a mess, as a different rep replied to my email without any contexts and I had to repeat my case but nobody understood my story!!!! Terrible, horrible, hopeless, angry!!!

10

Anita

19 de dez. de 2024

·

Hospedou-se por 5 noites

Great staff!! Felt like family!

Great staff!! Felt like family!

6

Jerry

11 de jul. de 2023

·

Hospedou-se por 4 noites

Staff didn't tell us about house keeping coming every 3 days and had our key cards checked out a day early.

Staff didn't tell us about house keeping coming every 3 days and had our key cards checked out a day early.

10

Santos

16 de nov. de 2024

·

Hospedou-se por 1 noite

The receptionist who checked us in was great! She provided excellent costumer service. She was friendly and very professional. Our stay was great!

The receptionist who checked us in was great! She provided excellent costumer service. She was friendly and very professional. Our stay was great!

10

Leonardo

15 de dez. de 2024

·

Hospedou-se por 2 noites

We stayed for a soccer tournament. The hotel is under renovation so the laundry room was down. The front desk was so nice they took some of players clothes and washed them and dried them for us in the main laundry room. They went above and beyond can’t wait to go back and see the new look.

We stayed for a soccer tournament. The hotel is under renovation so the laundry room was down. The front desk was so nice they took some of players clothes and washed them and dried them for us in the main laundry room. They went above and beyond can’t wait to go back and see the new look.

10

christine

8 de ago. de 2025

·

Hospedou-se por 1 noite

Staff was super helpful. Over night girl was great and morning staff helped me with bandaids for my new shoes. All nice girls.

Staff was super helpful. Over night girl was great and morning staff helped me with bandaids for my new shoes. All nice girls.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Localização prática para acesso à rodovia e visitas a Retama e Natural Bridge Caverns. A intensa construção pode dificultar o acesso e gerar algum barulho, e alguns hóspedes relataram preocupações com a segurança.

Avaliações dos hóspedes relacionadas

6

Tonya

23 de jun. de 2025

·

Hospedou-se por 1 noite

The staff is friendly and helpful. I wish there had been more protein options at breakfast. The pool is small! Just be prepared for that. In our room, the conditioner pump did not work. We were only there for one night, so I didn't report it. For us, it was an economical choice and convenient - within 15 minutes - to Natural Bridge Caverns.

The staff is friendly and helpful. I wish there had been more protein options at breakfast. The pool is small! Just be prepared for that. In our room, the conditioner pump did not work. We were only there for one night, so I didn't report it. For us, it was an economical choice and convenient - within 15 minutes - to Natural Bridge Caverns.

2

randell

3 de nov. de 2024

·

Hospedou-se por 2 noites

Did not like the fact the property is under renovation no where was it listed they are renovating. And had stuff stolen from truck 20 mins after arriving at location.

Did not like the fact the property is under renovation no where was it listed they are renovating. And had stuff stolen from truck 20 mins after arriving at location.

10

Gabriela

18 de jul. de 2025

·

Hospedou-se por 2 noites

Close to retama parkway

Close to retama parkway

8

Mavi

25 de mai. de 2025

·

Hospedou-se por 2 noites

Hotel and room was clean but the location was not great there were issues with car safely the night that we stayed. Breakfast was below average.

Hotel and room was clean but the location was not great there were issues with car safely the night that we stayed. Breakfast was below average.

10

Alice

10 de ago. de 2025

·

Hospedou-se por 2 noites

This is a relatively new property - at least thats how it feels. The facility is clean with no weird smells. Staff has been helpful. Construction on the nearby interstate isnt fun to navigate, but getting to the hotel isnt that problematic.

This is a relatively new property - at least thats how it feels. The facility is clean with no weird smells. Staff has been helpful. Construction on the nearby interstate isnt fun to navigate, but getting to the hotel isnt that problematic.

8

Dennis

18 de dez. de 2025

·

Hospedou-se por 1 noite

The hotel was clean, loved the room with the sofa,the location is a bit tough because of all the road construction at this time. I wish the breakfast was a bit more than cereal and hard boiled eggs. The price for the room though was great.

The hotel was clean, loved the room with the sofa,the location is a bit tough because of all the road construction at this time. I wish the breakfast was a bit more than cereal and hard boiled eggs. The price for the room though was great.

10

Stacey

22 de nov. de 2023

·

Hospedou-se por 1 noite

Nice shopping close by.

Nice shopping close by.

8

Kenneth

8 de out. de 2025

·

Hospedou-se por 1 noite

The Room was great. It had lots of room and was very comfortable. The microwave was the cheapest model they could buy, thare was no coffee pot in the room, had to ask the desk for an ice bucket, the fridge was one of those that just kept thangs cold but had no freeze capability to freeze our ice packs. Road construction forced us to drive 3 miles to get around the road closure to get to the hotel.

The Room was great. It had lots of room and was very comfortable. The microwave was the cheapest model they could buy, thare was no coffee pot in the room, had to ask the desk for an ice bucket, the fridge was one of those that just kept thangs cold but had no freeze capability to freeze our ice packs. Road construction forced us to drive 3 miles to get around the road closure to get to the hotel.

8

Darryl

31 de jul. de 2025

·

Hospedou-se por 1 noite

The traffic in that area is crazy ....alot of construction and hard to get to

The traffic in that area is crazy ....alot of construction and hard to get to

8

Patty

12 de out. de 2025

·

Hospedou-se por 2 noites

Room was great, looked brand new and clean. Lots of construction going on around this area and most likely why the pricing is lowered than other areas. Only real complaint is the lack of options for breakfast.

Room was great, looked brand new and clean. Lots of construction going on around this area and most likely why the pricing is lowered than other areas. Only real complaint is the lack of options for breakfast.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

O café da manhã é básico, com muitos observando opções continentais limitadas, como cereais, bagels e ovos cozidos. Alguns hóspedes encontraram itens frescos ou quentes em certos dias, mas a consistência varia.

Avaliações dos hóspedes relacionadas

8

Debbie

4 de ago. de 2025

·

Hospedou-se por 3 noites

Breakfast was very lacking. Cereal and bagels and cold muffins.

Breakfast was very lacking. Cereal and bagels and cold muffins.

8

Arthur

31 de jan. de 2024

·

Hospedou-se por 1 noite

Great Hotel for the price, Friendly staff good free breakfast. Breakfast cook Shelly very helpful!

Great Hotel for the price, Friendly staff good free breakfast. Breakfast cook Shelly very helpful!

10

Derrick A

20 de jun. de 2024

·

Hospedou-se por 1 noite

Breakfast was good. Check in was swift.

Breakfast was good. Check in was swift.

10

Patti

19 de set. de 2025

·

Hospedou-se por 1 noite

It was easy to drive to. the rooms were extremely nice and clean. front staff was excellent. buffet was very nice and clean limited but clean

It was easy to drive to. the rooms were extremely nice and clean. front staff was excellent. buffet was very nice and clean limited but clean

10

Ruby

22 de mar. de 2025

·

Hospedou-se por 1 noite

Beds were comfy and staff was nice. Breakfast consisted of cereal, fruit, and pastries.

Beds were comfy and staff was nice. Breakfast consisted of cereal, fruit, and pastries.

10

Sandra

14 de out. de 2025

·

Hospedou-se por 1 noite

The staff was very friendly and the breakfast was really good.

The staff was very friendly and the breakfast was really good.

8

Dennis

18 de dez. de 2025

·

Hospedou-se por 1 noite

The hotel was clean, loved the room with the sofa,the location is a bit tough because of all the road construction at this time. I wish the breakfast was a bit more than cereal and hard boiled eggs. The price for the room though was great.

The hotel was clean, loved the room with the sofa,the location is a bit tough because of all the road construction at this time. I wish the breakfast was a bit more than cereal and hard boiled eggs. The price for the room though was great.

10

Jon

11 de ago. de 2024

·

Hospedou-se por 1 noite

Everything was great. The breakfast was awesome, they even had waffles and bacon. The pool was a bit small, but the kids has fun.

Everything was great. The breakfast was awesome, they even had waffles and bacon. The pool was a bit small, but the kids has fun.

8

Patty

12 de out. de 2025

·

Hospedou-se por 2 noites

Room was great, looked brand new and clean. Lots of construction going on around this area and most likely why the pricing is lowered than other areas. Only real complaint is the lack of options for breakfast.

Room was great, looked brand new and clean. Lots of construction going on around this area and most likely why the pricing is lowered than other areas. Only real complaint is the lack of options for breakfast.

10

Catie

4 de fev. de 2025

·

Hospedou-se por 1 noite

We were pleasantly surprised by our stay. We only stayed overnight but the front desk and all staff we encountered were warm, welcoming, and friendly. We were a little bummed to learn upon arrival that, because they're transitioning to a Hilton Sparks, they are no longer doing hot breakfast (as advertised) and, instead, have a bagel bar. Bagels, cream cheese, juice, coffee, and tea were available and were satisfying in the morning. There was a decent amount of evidence, especially in the common areas, that renovations had been going on - paint splatters and just general construction debris laying around. The space was generally very clean and we had no problems in our king bed room. Appreciated the new, white linens, updated furniture, and roomy space. The bed was very comfortable and the room was well-stocked with toiletries. We would definitely return for a quick trip.Thanks for a great stay!

We were pleasantly surprised by our stay. We only stayed overnight but the front desk and all staff we encountered were warm, welcoming, and friendly. We were a little bummed to learn upon arrival that, because they're transitioning to a Hilton Sparks, they are no longer doing hot breakfast (as advertised) and, instead, have a bagel bar. Bagels, cream cheese, juice, coffee, and tea were available and were satisfying in the morning. There was a decent amount of evidence, especially in the common areas, that renovations had been going on - paint splatters and just general construction debris laying around. The space was generally very clean and we had no problems in our king bed room. Appreciated the new, white linens, updated furniture, and roomy space. The bed was very comfortable and the room was well-stocked with toiletries. We would definitely return for a quick trip.Thanks for a great stay!

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

GUSTAVO ADOLFO

8 de ago. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

10

GUSTAVO ADOLFO

7 de ago. de 2024

·

Hospedou-se por 1 noite

Excelente

Excelente

10

Charles

há 2 semanas

·

Hospedou-se por 1 noite

A bit noisy at night and hard to get to due to the never ending highway construction, but I will stay there again....

A bit noisy at night and hard to get to due to the never ending highway construction, but I will stay there again....

10

Roberto

há 3 semanas

·

Hospedou-se por 1 noite

Excelente opcion, el hotel muy bien, lastima que La Ciudad es zona de guerra y llegar en general es un caos

Excelente opcion, el hotel muy bien, lastima que La Ciudad es zona de guerra y llegar en general es un caos

10

Erik

12 de out. de 2026

·

Hospedou-se por 4 noites

Clean room, friendly staff

Clean room, friendly staff

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 02:30

Antes de 11:00

Depósito de segurança

Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

novembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5	6	7
8	9	10	11 $105	12 $81	13 $108	14 $111
15 $78	16 $87	17 $88	18 $87	19 $88	20 $131	21 $131
22 $77	23 $80	24 $80	25 $95	26 $115	27 $97	28 $95
29 $78	30 $80

dezembro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

Se planeja chegar após 23h30, entre em contato com a propriedade antes de sua chegada, usando as informações contidas na confirmação da reserva. A equipe da recepção vai receber os hóspedes no momento da chegada. O titular deve apresentar no check-in o cartão de crédito usado na reserva junto de um documento de identificação com foto. Outras situações devem ser combinadas com a propriedade antes da chegada.A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Você será obrigado a pagar o seguinte depósito totalmente reembolsável.

Deposit: USD 100 per accommodation, per stay

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Idade mínima para check-in durante o Spring Break: 18 anos
O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
Esta propriedade aceita cartões de crédito. Não são aceitos pagamentos em dinheiro.
Pagamento sem dinheiro em espécie disponível
Os recursos de segurança disponíveis na propriedade incluem detector de monóxido de carbono, extintor de incêndio e detector de fumaça
A acomodação afirma que segue as orientações de limpeza e higienização indicadas por Commitment to Clean (Choice).

Crianças de até 18 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
A propriedade possui quartos conectados ou adjacentes, que podem ser solicitados entrando-se em contato diretamente com a propriedade, através do número fornecido na confirmação da reserva.
Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
Pagamento sem dinheiro em espécie disponível para todas as transações e acesso aos quartos por meio de dispositivo móvel.
Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).

Taxa para animais de estimação: USD 60 (pode variar de acordo com a duração da estadia)
Animais de serviço são isentos de taxas

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.