Sepilok Jungle Resort

The room was very shadow, old and I would say dirty. Was on -1 floor (maybe I was unlucky to be assigned this Room). Bad experience for the room. Location is good, also the pool.

Low standard room, hard matress, no light by the zink. Wild dogs all over the place makingnit feel a bit unsecure. Dirty pool. Gym was like a dirty storage eith 4 bikes.

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.

Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.

The location was very good for us and the pool facilities were pleasing

The hotel is dishevelled and grubby. The pool water looked stagnent andd was so dirty you couldn't see the bottom. I left after having walked around the grounds whilst waiting to check in.

Pretty gardens. Run down buildings in need of repair. I feel unsafe on many of the timber walkways.

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.

The room was very shadow, old and I would say dirty. Was on -1 floor (maybe I was unlucky to be assigned this Room). Bad experience for the room. Location is good, also the pool.

Uns ist bewusst, dass es das Klima sicherlich schwierig macht alles sauber und in Schuss zu halten, aber das Zimmer war komplett voll Schimmel. Die gesamte Decke hat geschimmelt, es war unglaublich dreckig (Bad, Boden, Bettwäsche) und das Mobiliar fiel bereits auseinander. Neben einem Hocker der fast in Einzelteilen hing, dem Bett mit Rissen und dem Schrank, der von Holzwürmern geplagt war, stand auch jedes Mal das gesamte Bad unterwasser sobald man den Wasserhahn aufgedreht hat, da nichts dicht war. Dieses Hotel gehört renoviert. Es ist eklig und veraltet. Das Personal trägt nicht wirklich zur Erhaltung des ganzen bei. Jeder Mitarbeiter den man sieht, ist ganztägig am Handy. Egal ob die Damen beim Frühstück, die Putzkräfte oder die Angestellten am Pool. Entsprechend war es wenig überraschend, dass das Zimmer an keinem der 3 Tage gemacht wurde. Es wurden lediglich frische Handtücher und Toilettenpapier vor die Tür gestellt. Der Pool sah so trüb und unschön aus, dass wir uns nicht reingetraut haben. Das Frühstück bestand aus Toast, Kartoffelspalten, Nudeln, Baked Beans, Melone und einer Eivariation plus Wasser und Kaffe. Und das alles hat leider nicht mal gut geschmeckt. Dieses Hotel würden wir nicht weiter empfehlen und auch auf keinen Fall nochmals buchen. Daran ist nichts gut, außer die Lage direkt neben den Orang Utan Rehabilitation Center, den Sonnenbären und dem Rainforrest Discovery Center.

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.

We loved it here. I was really worried about bugs, but there was no need. Everything was so nice and clean. Bonus was a good restaurant. The grounds were beautiful.

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.

The hotel is dishevelled and grubby. The pool water looked stagnent andd was so dirty you couldn't see the bottom. I left after having walked around the grounds whilst waiting to check in.

Points positifs : - la gentillesse du personnel - le petit déjeuner en buffet Points négatifs : - Tuyau qui fuit sous le lavabo de la sdb, tout coule sur les pieds - Pas de débit dans la douche - Literie à ressort, j’ai eu mal au dos durant les 2 jours suivants - Draps tachés - Beaucoup de betes dans la chambre, notamment des termites - Murs très fins à ce demander presque s’il y en a (les salariés font du bruit dès 7h à parler fort) - le restaurant est extrêmement chère - Eviter de mettre les sacs à dos dans la salle de prières, cela nous aurait permis de ne pas attendre 10 minutes lors de notre départ pour les récupérer.

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.

The room was very shadow, old and I would say dirty. Was on -1 floor (maybe I was unlucky to be assigned this Room). Bad experience for the room. Location is good, also the pool.

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.

Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.

Stayed for 3 nights at the Seilok Jungle Resort and had a really good time. Staff are friendly and helpful and the hotel has the best location for visiting the attractions in Sepilok. Our room was comfortable, although mosquito nets for the beds would have been good, as there is plenty of wildlife onsite! Breakfast was substantial and the onsite restaurant offers a good range of options for evening meal. The pool is a bonus and very welcome after a hot day in the rainforest. Value for money is excellent, making this a great option for a stay in Sepilok.

Good location, set in landscaped jungle. Comfortable and good value for money.

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.

Rooms a good size and staff helpful

The hotel is very nice for a jungle resort and the rooms are cleaned daily. We stayed in one of the superior rooms and the A/C worked very well. The food is excellent at the hotel and they have beer and wine too. Service is amazing and we even saw monkeys on the property in the middle of the day. Pool is nice when it’s not raining and it’s an easy walk to the orangutan and sun bear sanctuaries. The wifi is also surprisingly very fast, I was getting 60-80mb on average. Definitely would recommend this place.

Uns ist bewusst, dass es das Klima sicherlich schwierig macht alles sauber und in Schuss zu halten, aber das Zimmer war komplett voll Schimmel. Die gesamte Decke hat geschimmelt, es war unglaublich dreckig (Bad, Boden, Bettwäsche) und das Mobiliar fiel bereits auseinander. Neben einem Hocker der fast in Einzelteilen hing, dem Bett mit Rissen und dem Schrank, der von Holzwürmern geplagt war, stand auch jedes Mal das gesamte Bad unterwasser sobald man den Wasserhahn aufgedreht hat, da nichts dicht war. Dieses Hotel gehört renoviert. Es ist eklig und veraltet. Das Personal trägt nicht wirklich zur Erhaltung des ganzen bei. Jeder Mitarbeiter den man sieht, ist ganztägig am Handy. Egal ob die Damen beim Frühstück, die Putzkräfte oder die Angestellten am Pool. Entsprechend war es wenig überraschend, dass das Zimmer an keinem der 3 Tage gemacht wurde. Es wurden lediglich frische Handtücher und Toilettenpapier vor die Tür gestellt. Der Pool sah so trüb und unschön aus, dass wir uns nicht reingetraut haben. Das Frühstück bestand aus Toast, Kartoffelspalten, Nudeln, Baked Beans, Melone und einer Eivariation plus Wasser und Kaffe. Und das alles hat leider nicht mal gut geschmeckt. Dieses Hotel würden wir nicht weiter empfehlen und auch auf keinen Fall nochmals buchen. Daran ist nichts gut, außer die Lage direkt neben den Orang Utan Rehabilitation Center, den Sonnenbären und dem Rainforrest Discovery Center.

They didn't have our room ready until 5pm, the electric heater wasn't working and neither was the kettle. The staff didn't solve any of these problems. The rate they give to change euro into ringits is very low (4,2). Breakfast is very poor.

Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience. Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.

Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.

Personalet er ualmindeligt hjælpsomt og altid i godt humør. Hotellet ligger praktisk i forhold til seværdighederne & er indrettet med stor respekt for naturen

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.

Very nice gardens. Staff very helpful and friendly. Property a little dated but comfortable. Close to attractions.

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature

Lovely setting, crossing bridges over ponds to get to rooms but an alternative route can be taken if you have suitcases. All staff were friendly and helpful. So close to the orangutan and sunbear sanctuary. Lovely meals at good prices.

A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.

Economical and well situated. Close to Orang-utan and SunBear centres. Has expansive network of trails behind the property that are good for birding.

This property has the most beautiful location & surroundings - outdoor restaurant is great! rooms fairly average but clean

Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.

Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.

Orangutan sanctuary and sun bear sanctuary were in walking distance from our resort, which was great. It allowed us to spend the whole day there. A must place to stay to see the orangutans.

Good location, set in landscaped jungle. Comfortable and good value for money.

Convenient and close to Orangutans!!

El resort tiene un jardín muy grande con pequeño lago y se puede pasear escuchando los ruidos muy especiales de la Jungla cercana. Las habitaciones son muy bâsicos pero tienen aire acondicionado y son limpias. El desayuno es muy básico pero el restaueante ofrece buena variedad de platos. Su punto más fuerte es su cercania al centro de los orang outanes, los osos y el Rainforest Discovery Centre.

The hotel is very nice for a jungle resort and the rooms are cleaned daily. We stayed in one of the superior rooms and the A/C worked very well. The food is excellent at the hotel and they have beer and wine too. Service is amazing and we even saw monkeys on the property in the middle of the day. Pool is nice when it’s not raining and it’s an easy walk to the orangutan and sun bear sanctuaries. The wifi is also surprisingly very fast, I was getting 60-80mb on average. Definitely would recommend this place.

Jättefin bild på poolen. Den fick oss att välja detta hotell. Nu finns det inte så många andra att välja på i närheten så det fick bli detta då det är väldigt nära till orangutanger och solbjörnar Men gammalt och slitet, trånga rum även då vi valde "delux". Slitna toaletter och duschar. Frukosten var inte mycket att hänga i granen. En frukt, en sorts ägg och en korv fanns att äta. Ingen juice utan vatten och kaffe Skulle kunna bli ett toppenhotell med lite mer serviceminded personal och några hinkar målarfärg. Men skall ni bo 1 natt för att enkelt kunna ta er till Orangutangerna som ligger knappt 5 min promenad bort så funkar det kanon.

Uns ist bewusst, dass es das Klima sicherlich schwierig macht alles sauber und in Schuss zu halten, aber das Zimmer war komplett voll Schimmel. Die gesamte Decke hat geschimmelt, es war unglaublich dreckig (Bad, Boden, Bettwäsche) und das Mobiliar fiel bereits auseinander. Neben einem Hocker der fast in Einzelteilen hing, dem Bett mit Rissen und dem Schrank, der von Holzwürmern geplagt war, stand auch jedes Mal das gesamte Bad unterwasser sobald man den Wasserhahn aufgedreht hat, da nichts dicht war. Dieses Hotel gehört renoviert. Es ist eklig und veraltet. Das Personal trägt nicht wirklich zur Erhaltung des ganzen bei. Jeder Mitarbeiter den man sieht, ist ganztägig am Handy. Egal ob die Damen beim Frühstück, die Putzkräfte oder die Angestellten am Pool. Entsprechend war es wenig überraschend, dass das Zimmer an keinem der 3 Tage gemacht wurde. Es wurden lediglich frische Handtücher und Toilettenpapier vor die Tür gestellt. Der Pool sah so trüb und unschön aus, dass wir uns nicht reingetraut haben. Das Frühstück bestand aus Toast, Kartoffelspalten, Nudeln, Baked Beans, Melone und einer Eivariation plus Wasser und Kaffe. Und das alles hat leider nicht mal gut geschmeckt. Dieses Hotel würden wir nicht weiter empfehlen und auch auf keinen Fall nochmals buchen. Daran ist nichts gut, außer die Lage direkt neben den Orang Utan Rehabilitation Center, den Sonnenbären und dem Rainforrest Discovery Center.

Lovely setting, crossing bridges over ponds to get to rooms but an alternative route can be taken if you have suitcases. All staff were friendly and helpful. So close to the orangutan and sunbear sanctuary. Lovely meals at good prices.

Some rooms are infested with bugs. Breakfast is the same every single day.

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.

Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.

Points positifs : - la gentillesse du personnel - le petit déjeuner en buffet Points négatifs : - Tuyau qui fuit sous le lavabo de la sdb, tout coule sur les pieds - Pas de débit dans la douche - Literie à ressort, j’ai eu mal au dos durant les 2 jours suivants - Draps tachés - Beaucoup de betes dans la chambre, notamment des termites - Murs très fins à ce demander presque s’il y en a (les salariés font du bruit dès 7h à parler fort) - le restaurant est extrêmement chère - Eviter de mettre les sacs à dos dans la salle de prières, cela nous aurait permis de ne pas attendre 10 minutes lors de notre départ pour les récupérer.

A beautiful resort set in the jungle. Good breakfast, possibility of purchasing other meals, close to tourist attractions.

NIce setting, terrible rooms, terrible bathrooms. Food was "edible" Staff were nice