Best Western Plus Goodman Inn & Suites

good customer service and nice room

Staff was amazing, from check-in, breakfast, and check out! Really loved girl in charge of breakfast area. Sorry I forgot her name, but you will k ow her if you see her. She kept everything clean, food hot, and refilling as necessary. She was friendly, happy, and easy to talk to. I would return again if in area just to see her and the nice girl who checked us in.

Door to room extremely difficult to close. TV did not work for any network channels. Woman from desk came to try to help w/o success. Blamed it on weather. Still no TV in morning. Stayed there 11/25 when lots of remideling. Not much difference this trip. Staff is nice & helpful but facility needs help. At least this trip there was not much trash in the elevator.

Room was big. Bed nice. Chair ripped in room. Headboard had questionable stuff on it. Pool was “out of order” and this was the reason we booked this place. Elevator was disgustingly dirty. Even though it is a non smoking property, the halls and public spaces reeked of covering pursue.

The room had a horrible odor and the water in the shower was cold. The room was not clean.