Best Western Premier Crown Chase Inn & Suites

Yes and yes

Everything couldn’t have been better. Great breakfast, fun swimming pool or grandson in morning. Kendra at front desk was excellent in helping us locate a pharmacy close by.

Front desk staff attendant was super nice and helpful. Room was clean and nice. Overall very impressed, however the breakfast left a little to be desired. It was a Eckrich sausage sliced up, tiny cheese omelettes, and biscuit and very blah gravy. Other than being very disappointed with rhe breakfast, I enjoyed my quick turnaround stay.

Air conditioning in room never got cold, humid and hot all night. Noisy ceiling fan, it squeaked all night, no sleep. Assigned a room at the end of the hall next to stair exit. Would’ve been nice if I was asked about room preference. Locks on room doors do not seem secure at all. There was only One lady at the front desk who was answering the phone, attempting to check in people while attempting to de-escalate customers with delayed check in’s because housekeeping was still trying to clean rooms at 5pm. I felt sorry for her but she handled it well. She called for help but by this time people were tired and weary.

A+++ Will stay again soon