Grand Richmond Stylish Convention Hotel

The hotel is great inside and have excellent service and staff. However, there are very large gatherings of foreigners (tour, business, gala) on several occasions and the rooms are a bit thin walled for both traffic and other guests. Given that the location is great for my purpose, I will come back, as I believe it’s the best hotel in the area.

ไม่มีใครอธิบายถึงที่ตั้งและการใช้งานสิ่งอำนวยความสะดวกต่างๆ ให้ฉันฟัง และฉันก็ไม่พบเอกสารใดๆ ที่ให้ข้อมูลเหล่านั้นเลย แม้แต่บริเวณรับประทานอาหารเช้าก็ไม่มีคำแนะนำ ถึงแม้สิ่งอำนวยความสะดวกของโรงแรมจะไม่แย่ แต่ทัศนคติของพนักงานนั้นมีปัญหาอย่างเห็นได้ชัด นอกจากนี้ยังไม่มีคำอธิบายใดๆ เกี่ยวกับที่ตั้งของลิฟต์ไปยังห้องพักหลังจากเช็คอินแล้วด้วย

What happened to the vegan selection table during breakfast? I chose to stay here again because I thought this was a normal occurrence. Also, the room I was given had a large puddle of water when I checked in. Each room should be inspected before guests arrive. What if I fell? Other than that, the staff are kind and attentive.

Staff is wonderful, especially the restaurant staff. Loved the vegan options, I was very impressed. Warm colors made the hotel inviting. Issue: I thought I had a city view. I did not. I was too tired to go back downstairs to request to be moved. Last issue: the carpet in the elevator needs to be cleaned. Overall stay was good.

Amazing staff! Everyone was incredibly helpful, kind, and accommodating. I really appreciated the warm Marriott member welcome. The hotel has a lot of history, which gives it wonderful charm. Breakfast was decent, though it could use more variety. Food service was a bit slow, but the staff were so friendly that it hardly mattered. Room bathroom, could use upgrading. The location is excellent, within walking distance of great restaurants and a very cool, trendy nightlife area.