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Azucar Hotel Tulum


Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

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Guest reviews

Facilities

8

Cleanliness

8

Rooms

8

Service

8

Location

8

Dining

8

10

john

IAN-logo

26 Feb 2026

·

Stayed 7 nights

Amazing location right on the beach. Lovely staff and great food and drinks in the beach restaurant.
Amazing location right on the beach. Lovely staff and great food and drinks in the beach restaurant.

10

Jenny

IAN-logo

24 Feb 2026

·

Stayed 7 nights

Had a lovely stay!
Had a lovely stay!

10

Lacadia

EXP-logo

30 Nov 2025

·

Stayed 7 nights

Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.
Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.

Carretera Boca Paila Km 7.5, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico

Location

Located in Tulum City Center, a neighborhood in Tulum, Azucar Hotel Tulum is near the airport and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting.

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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FAQs

Yes, free parking is available on-site.


Check-in is at 15:00 and check-out is at 12:00. Early or late check-in/check-out availability is not specified.


The property has limited wheelchair accessibility, including accessible public areas and facilities.

The hotel is located in Tulum City Center, near the airport and on a private beach, with attractions like Xel-Há Park and Tulum National Park nearby.


Yes, the hotel features 2 outdoor swimming pools, including a child pool and an infinity pool. The pools are operational year-round.


Children are allowed at the hotel, with no specified minimum age for staying for free.


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