Hirschen Oberkirch

Für mich ist es wichtig, mit einem oder zwei Kaffee und einem guten Frühstück in den Tag zu starten. Leider war das hier nicht gegeben: 3 Sorten Wurst und Käse weder regional noch qualitativ hochwertig, sondern eher Sorte Aldi/Lidl. Das Brot noch tiefgefroren, Brötchen unter der Woche [!!!] Fehlanzeige. Keine warmen Speisen. Dazu einen einzigen Kaffee-Vollautomaten. Für eine Frühstücksraum mit geschätzt 150 Personen. Dann steht man 10-15 Minuten an. Für einen Kaffee. Nein, dass Frühstück reisst das Erlebnis Hirschen locker um zwei Sterne in der Bewertung nach unten.

Alles perfekt

Die Zimmer sind sehr freundlich und gemütlich eingerichtet. Frühstück ist gut und das Personal sehr freundlich und zuvorkommend. Die Rückseite der Frühstückstheke würde ich anders gestalten.

Good hotel

We had a pleasant stay overall, but there were several issues that kept this from being a higher-rated experience. The staff were genuinely friendly, helpful, and worked hard throughout our stay. The breakfast was very good, and we also enjoyed the restaurant. One suggestion would be to create a separate coffee station at the breakfast buffet, as the current layout causes unnecessary congestion. The beds were very comfortable, and we slept well. Unfortunately, there were several maintenance and housekeeping issues. The hotel website advertises air conditioning, but our room never became comfortably cool. The room also was not fully prepared for new guests. There were no toiletries at either the sink or the shower, and no tissues were provided. The in-room safe did not work because it appeared to need new batteries. We notified reception, and someone came to our room, but the problem was not resolved during our stay. The minibar also did not keep beverages sufficiently cold. Finally, while the hotel itself is attractive, travelers should know that it is some distance from Lucerne and not the most convenient base for sightseeing there. With better attention to room preparation and maintenance, this could be an excellent property. The outstanding staff and comfortable beds were the highlights of our stay.