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Hilton Garden Inn Jackson Downtown

126 US$

/ noche

Promedio para octubre

Hilton Garden Inn Jackson Downtown - Image 1

Hilton Garden Inn Jackson Downtown - Habitación

Hilton Garden Inn Jackson Downtown - Habitación

Hilton Garden Inn Jackson Downtown - Piscina

Hilton Garden Inn Jackson Downtown - Restaurante

Precios para Hilton Garden Inn Jackson Downtown

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126 US$

/ noche

Promedio para octubre

Precios medios mensuales

En Hilton Garden Inn Jackson Downtown, los precios por noche son de 85 US$ de media en el mes más barato (junio) y de 126 US$ en el mes más caro (octubre), según los últimos 12 meses.

Precio medio por noche en Hilton Garden Inn Jackson Downtown por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	96 US$
febrero	102 US$
marzo	97 US$
abril	92 US$
mayo	97 US$
junio	85 US$
julio	91 US$
agosto	88 US$
septiembre	101 US$
octubre	126 US$
noviembre	107 US$
diciembre	87 US$

Más caro: octubre (aprox. 126 US$)

Más barato: junio (aprox. 85 US$)

Acerca de esta propiedad

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, tiendas en el alojamiento y un vestíbulo con chimenea.

Servicios

Elige entre las numerosas instalaciones recreativas ofrecidas, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás además conexión a Internet wifi gratis, tiendas en el alojamiento y un vestíbulo con chimenea.

Servicios empresariales

Tendrás conexión a Internet por cable gratis, un centro de negocios y check-in exprés a tu disposición.

Comida

Tienes un restaurante y una cafetería a tu disposición para comer algo, pero si lo prefieres, puedes llamar al servicio de habitaciones con horario limitado de este hotel. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno autoservicio todos los días de 06:00 a 12:00 con un coste adicional.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 186 habitaciones con frigorífico y televisión LCD. Para los momentos de ocio, tendrás un televisor con canales premium y conexión a Internet por cable y wifi gratis. El baño privado con bañera o ducha está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte (cabe un portátil) y microondas, además de un servicio de limpieza disponible todos los días.

Ubicación

Si decides alojarte en Hilton Garden Inn Jackson Downtown, disfrutarás de una fantástica ubicación en el centro de Jackson, a apenas cinco minutos en coche de Universidad Estatal de Jackson y Robert Johnson Blues Foundation. Además, este hotel se encuentra a 0,4 km de Jackson Convention Complex (centro de exposiciones y congresos) y a 0,6 km de Russell C Davis Planetarium (planetario).

Qué hay cerca

Robert Johnson Blues Foundation(0.2 millas)
Jackson Convention Complex (centro de exposiciones y congresos)(0.3 millas)
Russell C Davis Planetarium (planetario)(0.3 millas)
Lamar Life Building(0.4 millas)
International Museum of Muslim Cultures(0.4 millas)
Mississippi Governor's Mansion(0.4 millas)
Mississippi Museum of Art (museo)(0.5 millas)
Smith Robertson Museum & Cultural Center(0.6 millas)
Museo Old Capitol(0.6 millas)
Old Mt Helm Baptist Church(0.7 millas)
Mississippi War Memorial Building(0.8 millas)
Universidad Estatal de Jackson(0.8 millas)
Mississippi State Capitol(0.9 millas)
COFO Civil Rights Education Center(1 millas)
Museo de Derechos Civiles de Mississippi(1.2 millas)
Jackson, MS (JAN-A. Internacional de Evers)(12.1 millas)
Madison, MS (DXE-Bruce Campbell Field)(12.8 millas)

Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Salas de reuniones
Consigna de equipajes

Ubicación

235 W Capitol St, Centro de Jackson, Jackson, Misisipi, Estados Unidos

Robert Johnson Blues Foundation (0.2 millas)

Jackson Convention Complex (centro de exposiciones y congresos) (0.3 millas)

Russell C Davis Planetarium (planetario) (0.3 millas)

Lamar Life Building (0.4 millas)

International Museum of Muslim Cultures (0.4 millas)

Mississippi Governor's Mansion (0.4 millas)

Más información sobre la ubicación

Reseñas de los huéspedes sobre Hilton Garden Inn Jackson Downtown

7

Bueno

Basado en 1003 comentarios verificados

¿Quién se queda aquí?

Trabajo

41%

Pareja

20%

Familia

23%

Grupo

7%

Solo/a

6%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Hilton Garden Inn Jackson Downtown, los huéspedes elogian el edificio histórico y suelen destacar la amabilidad del personal y el servicio de valet parking, pero señalan irregularidades en el funcionamiento, con problemas recurrentes con los jacuzzis y las piscinas, el aire acondicionado, la disponibilidad de toallas y las tarifas del valet parking, que es el único servicio disponible.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Hilton Garden Inn Jackson Downtown, los huéspedes elogian el edificio histórico y suelen destacar la amabilidad del personal y el servicio de valet parking, pero señalan irregularidades en el funcionamiento, con problemas recurrentes con los jacuzzis y las piscinas, el aire acondicionado, la disponibilidad de toallas y las tarifas del valet parking, que es el único servicio disponible.

Las opiniones sobre la limpieza son variadas, desde habitaciones impolutas hasta informes de moho, sábanas manchadas y deficiencias en el mantenimiento, como persianas rotas o iluminación tenue. Muchos encuentran conveniente la ubicación céntrica para acceder a JSU, Amtrak y el Capitolio, aunque algunos consideran que la zona circundante carece de opciones para comer y puede resultar insegura al caer la noche. El servicio de restaurante y bar en el establecimiento varía según el día, con algunos disfrutando del desayuno mientras que otros se encuentran con cierres, un servicio lento o precios elevados. Espere una estancia con encanto y un personal atento, pero con una consistencia desigual.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Es común el valet parking con tarifas nocturnas y varios huéspedes experimentaron jacuzzis o piscinas que no funcionaban o estaban fríos. Algunos también señalaron cierres o un servicio limitado en el bar o restaurante, así como problemas ocasionales con los ascensores o la llave digital.

Reseñas de huéspedes relacionadas

6

Andrea

6 oct 2024

·

Se alojó 1 noche

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

8

Shannon

31 may 2024

·

Se alojó 1 noche

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

6

Christine

16 dic 2024

·

Se alojó 2 noches

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

2

Africa Murphy

24 nov 2025

·

Se alojó 1 noche

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

6

Brittany Lee

26 ene 2024

·

Se alojó 1 noche

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Kory

3 feb 2025

·

Se alojó 1 noche

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

10

Gregory

15 mar 2025

·

Se alojó 1 noche

Enjoyed our stay, hot tub in pool area was not hot

Enjoyed our stay, hot tub in pool area was not hot

2

Terri T

13 mar 2025

·

Se alojó 2 noches

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

6

Maria

16 feb 2025

·

Se alojó 2 noches

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

2

Reginald

18 sept 2025

·

Se alojó 3 noches

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: muchos huéspedes encontraron las habitaciones muy limpias, mientras que otros informaron de moho, sábanas manchadas o sin lavar, pelo en los baños y suciedad por falta de mantenimiento en las duchas. La diligencia del servicio de limpieza fue variable.

Reseñas de huéspedes relacionadas

10

Marisa

30 ago 2025

·

Se alojó 1 noche

Clean and comfortable. Historic building is beautiful.

Clean and comfortable. Historic building is beautiful.

2

rayshad

13 abr 2025

·

Se alojó 2 noches

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

2

Kaitlynn

15 feb 2025

·

Se alojó 1 noche

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

2

Felisha

20 jun 2025

·

Se alojó 1 noche

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

4

Alicia

19 dic 2024

·

Se alojó 1 noche

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

10

Thomas

25 feb 2024

·

Se alojó 1 noche

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

4

michael

12 sept 2025

·

Se alojó 1 noche

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

10

Zoyle

10 ago 2025

·

Se alojó 2 noches

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

6

shanda

17 may 2025

·

Se alojó 2 noches

The hotel was dirty

The hotel was dirty

4

Kenosha

24 mar 2025

·

Se alojó 1 noche

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son espaciosas en un edificio histórico con camas cómodas, pero muchos mencionan características anticuadas, aire acondicionado poco fiable o débil, persianas o cortinas problemáticas y televisores obsoletos sin aplicaciones de streaming. Algunos informaron de ruido procedente de los trenes y problemas ocasionales con el Wi-Fi.

Reseñas de huéspedes relacionadas

8

Stephanie

23 may 2023

·

Se alojó 1 noche

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

8

Rebecca

3 jun 2025

·

Se alojó 1 noche

I booked a room with a view and I received a room that didn’t have one

I booked a room with a view and I received a room that didn’t have one

4

Nick

1 jun 2025

·

Se alojó 1 noche

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

4

Anthony

3 ago 2025

·

Se alojó 1 noche

Room was extremely hot

Room was extremely hot

4

Johnathan

27 sept 2025

·

Se alojó 1 noche

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

8

Jade

11 oct 2023

·

Se alojó 1 noche

Comfortable beds and friendly staff. Cleanliness could be better.

Comfortable beds and friendly staff. Cleanliness could be better.

8

Eric

7 ago 2025

·

Se alojó 1 noche

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

10

Dianne

5 may 2025

·

Se alojó 2 noches

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

4

Yvonne

2 abr 2023

·

Se alojó 1 noche

The hotel rooms are very small and in need of repairs and upgrades.

The hotel rooms are very small and in need of repairs and upgrades.

4

Lori

6 ene 2025

·

Se alojó 1 noche

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal y el servicio de valet parking suelen ser elogiados por su amabilidad y ayuda, pero el servicio puede ser lento o poco receptivo, con largas esperas, solicitudes de toallas sin atender y problemas con las tarjetas de acceso. La disponibilidad en la recepción y la resolución de problemas varían.

Reseñas de huéspedes relacionadas

6

Melissa

7 jul 2025

·

Se alojó 1 noche

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

10

Moyah

30 mar 2023

·

Se alojó 1 noche

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

10

Unique

23 ago 2025

·

Se alojó 4 noches

The staff gave amazing customer service

The staff gave amazing customer service

2

Luciana

18 dic 2023

·

Se alojó 2 noches

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

4

KELVIN

22 ago 2024

·

Se alojó 2 noches

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

6

Micah

6 jul 2023

·

Se alojó 1 noche

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

10

Sharon

8 sept 2025

·

Se alojó 1 noche

Everyone had great customer service! William and Jamal were the best, very nice hotel.

Everyone had great customer service! William and Jamal were the best, very nice hotel.

10

Roberta

8 abr 2025

·

Se alojó 1 noche

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

4

Charles

18 dic 2024

·

Se alojó 1 noche

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

2

Marly

25 jun 2025

·

Se alojó 1 noche

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Ubicación céntrica en el centro, cerca de JSU, el Capitolio y Amtrak. Varios comentaristas sintieron que la zona inmediata tiene opciones limitadas para comer a pie y puede resultar insegura, especialmente por la noche.

Reseñas de huéspedes relacionadas

8

Stephanie

23 may 2023

·

Se alojó 1 noche

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

10

Samuel

3 ago 2023

·

Se alojó 1 noche

Seedy area around this wonderful hotel

Seedy area around this wonderful hotel

10

Kathy

17 jun 2024

·

Se alojó 2 noches

The hotel was nice and clean but the location seems to be unsafe.

The hotel was nice and clean but the location seems to be unsafe.

10

Roger

25 feb 2023

·

Se alojó 1 noche

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

10

Jacoquyn

24 may 2024

·

Se alojó 1 noche

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

6

Tonia

10 abr 2024

·

Se alojó 3 noches

Great location to visit jSU

Great location to visit jSU

10

James

20 abr 2024

·

Se alojó 1 noche

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

8

Billy

29 may 2025

·

Se alojó 3 noches

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

8

Jon

17 abr 2024

·

Se alojó 2 noches

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

10

robert jason

6 oct 2024

·

Se alojó 2 noches

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

La calidad y disponibilidad del desayuno varían: algunos lo disfrutaron, mientras que otros lo encontraron caro, lento o no disponible debido a cierres o restricciones de licencia. Las opciones cercanas son limitadas, aunque algunos huéspedes encontraron lugares fuera del establecimiento.

Reseñas de huéspedes relacionadas

10

Bethany

20 ene 2023

·

Se alojó 2 noches

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

8

Marissa

21 sept 2025

·

Se alojó 2 noches

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

8

James

3 feb 2025

·

Se alojó 3 noches

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

10

Melissa

18 nov 2024

·

Se alojó 1 noche

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

10

Andra

2 dic 2024

·

Se alojó 2 noches

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

4

BrandiKay

26 ene 2025

·

Se alojó 1 noche

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

6

Brittany Lee

26 ene 2024

·

Se alojó 1 noche

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Rovene

12 feb 2023

·

Se alojó 1 noche

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

2

Terri T

13 mar 2025

·

Se alojó 2 noches

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

8

Anthony

6 oct 2024

·

Se alojó 1 noche

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

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8

Jimmy

hace 2 semanas

·

Se alojó 2 noches

The property is very quiet so anyone looking for that would be in heaven. I noticed valet kept having some issues but hopefully it was just for The weekend I was there. Otherwise it was a great stay.

The property is very quiet so anyone looking for that would be in heaven. I noticed valet kept having some issues but hopefully it was just for The weekend I was there. Otherwise it was a great stay.

2

Jean

20 sept 2026

·

Se alojó 1 noche

The rooms and halls were dirty, with stains. The water came out brown in the shower, there was only a skeleton staff and they weren't helpful. The gym/pool were closed. They didn't give us a receipt or call a manager for us to talk to. The only saving grace was Fabian in the bar/restaurant who went the extra mile to get us a last-minute, surprise birthday cake. The dinner was ok, but Fabian had to walk across the lobby to get food or run credit cards.

The rooms and halls were dirty, with stains. The water came out brown in the shower, there was only a skeleton staff and they weren't helpful. The gym/pool were closed. They didn't give us a receipt or call a manager for us to talk to. The only saving grace was Fabian in the bar/restaurant who went the extra mile to get us a last-minute, surprise birthday cake. The dinner was ok, but Fabian had to walk across the lobby to get food or run credit cards.

2

Valleria

18 sept 2026

·

Se alojó 3 noches

It was a terrible experience. Checked-in September4th … as I approached the service counter no formal greeting But a nod with his head for me to move toward the desk. Who’s name is the reservation in? I provided my last name! I thought that was horrible, but then he pointed down to the credit card machine and said you can go ahead and swipe your card … I had to ask for what? He stated, “ oh , for incidentials”. I said that is a part of your disclosure to guest right? He responded, “ yeah , yeah”! It only got worse as I had booked the entire weekend! Once receiving the room assignment, I went to the room to disover it was hot and stuffy. We turned the air on but hours passed and it still wasn’t working and we tossed and turned throughout the night trying to get comfortable. The next morning we notified the first desk and maintenance came supposedly fixing thr air, however to no avail! We went out for a few hours and returned and still HOT in the room.They reluctantly changed our room and in new room the air was working but the water in the shower and that flushed in the toilet was brown! HORRID! I called to ask for more towels when left the other toom we needed more ,but was told they were being washed. Then I needed to iron but there wasnt one and the clerk could come to the front desk to get one! Tried to make coffee using our own bottled water, however, the Keurig didnt work. We found the cleaning lady in the hallway and she swapped out one that did work! Then i just

It was a terrible experience. Checked-in September4th … as I approached the service counter no formal greeting But a nod with his head for me to move toward the desk. Who’s name is the reservation in? I provided my last name! I thought that was horrible, but then he pointed down to the credit card machine and said you can go ahead and swipe your card … I had to ask for what? He stated, “ oh , for incidentials”. I said that is a part of your disclosure to guest right? He responded, “ yeah , yeah”! It only got worse as I had booked the entire weekend! Once receiving the room assignment, I went to the room to disover it was hot and stuffy. We turned the air on but hours passed and it still wasn’t working and we tossed and turned throughout the night trying to get comfortable. The next morning we notified the first desk and maintenance came supposedly fixing thr air, however to no avail! We went out for a few hours and returned and still HOT in the room.They reluctantly changed our room and in new room the air was working but the water in the shower and that flushed in the toilet was brown! HORRID! I called to ask for more towels when left the other toom we needed more ,but was told they were being washed. Then I needed to iron but there wasnt one and the clerk could come to the front desk to get one! Tried to make coffee using our own bottled water, however, the Keurig didnt work. We found the cleaning lady in the hallway and she swapped out one that did work! Then i just

6

Freda

8 sept 2026

·

Se alojó 2 noches

The men at the front desk was pleasant. Not the ladies so much. The morning I cam down to ask for more towels. The staff was talking with another staff member. Did not say anything to me until they finished their conversation. And we never received any more towels. For that reason I would never recommend this hotel.

The men at the front desk was pleasant. Not the ladies so much. The morning I cam down to ask for more towels. The staff was talking with another staff member. Did not say anything to me until they finished their conversation. And we never received any more towels. For that reason I would never recommend this hotel.

8

Aubrey

6 sept 2026

·

Se alojó 2 noches

It’s was good stay overall.

It’s was good stay overall.

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 16:00 a 00:00

Antes de la(s) 11:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

octubre 2026

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.