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Hilton Garden Inn Jackson Downtown

106 USD

/natt

Gj.snitt. for september

Hilton Garden Inn Jackson Downtown - Image 1

Hilton Garden Inn Jackson Downtown - Rom

Hilton Garden Inn Jackson Downtown - Rom

Hilton Garden Inn Jackson Downtown - Basseng

Hilton Garden Inn Jackson Downtown - Restaurant

Velg datoer for å se priser og tilgjengelighet

106 USD

/natt

Gj.snitt. for september

Månedlige gjennomsnittspriser

På Hilton Garden Inn Jackson Downtown er prisen per natt i gjennomsnitt 85 USD i den billigste måneden (juni) og 126 USD i den dyreste måneden (oktober), basert på de siste 12 månedene.

Gjennomsnittspris per natt på Hilton Garden Inn Jackson Downtown etter måned, siste 12 måneder (USD)
Måned	Gjennomsnittspris
januar	96 USD
februar	102 USD
mars	97 USD
april	92 USD
mai	97 USD
juni	85 USD
juli	91 USD
august	88 USD
september	106 USD
oktober	126 USD
november	107 USD
desember	87 USD

Dyreste: oktober (ca. 126 USD)

Billigste: juni (ca. 85 USD)

Om denne eiendommen

Nyt rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), shoppingmuligheter og peis i lobbyen.

Fasiliteter

Nyt rekreasjonsfasiliteter som et innendørsbasseng og et døgnåpent treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), shoppingmuligheter og peis i lobbyen.

Fasiliteter for forretningsreisende

Gjester har tilgang til blant annet kablet internettilgang (inkludert), et forretningssenter og hurtiginnsjekking.

Servering

Ta deg et måltid i restauranten eller noe lett å bite i på kafeen. På dette hotellet tilbys det også romservice (på fastsatte tidspunkter). Rund av dagen med noe å drikke i baren/loungen. Selvbetjent frokost tilbys daglig fra kl. 06.00 til kl. 12.00 mot et tillegg.

Rom

Føl deg som hjemme i et av de 186 gjesterommene, som har kjøleskap og LCD-TV. Du kan holde deg oppdatert med inkludert kablet og trådløst internett, og underholdningen er sikret med Premium-kanaler. Rommene har privat bad med badekar eller dusj, toalettartikler (inkludert) og hårføner. Rommene har safe med plass til bærbar PC og mikrobølgeovn, og rengjøring tilbys daglig.

Beliggenhet

Hilton Garden Inn Jackson Downtown ligger i hjertet av Jackson med Dr. A. H. McCoy Federal Building like rundt hjørnet og 5 minutters gange fra Jackson messe- og konferansekompleks. Dette hotellet ligger 0,3 mi (0,5 km) unna Hill-Holly Building og 0,4 mi (0,6 km) unna Russell C Davis planetarium.

Hva finnes i nærheten

Dr. A. H. McCoy Federal Building(0.1 miles)
Jackson messe- og konferansekompleks(0.2 miles)
Hill-Holly Building(0.3 miles)
Russell C Davis planetarium(0.3 miles)
Lamar Life Building(0.4 miles)
International Museum of Muslim Cultures(0.4 miles)
Mississippi Governor's Mansion (herskapshus)(0.4 miles)
Mississippi kunstmuseum(0.5 miles)
Old Capitol Museum(0.6 miles)
Mississippi War Memorial Building(0.7 miles)
Jackson State University(0.8 miles)
Mississippi delstatsbygning(0.8 miles)
COFO Civil Rights Education Center(0.9 miles)
Mississippi Civil Rights Museum(1 miles)
Mississippi State Fairgrounds(1.2 miles)
Jackson, MS (JAN-Evers internasjonale flyplass)(12.1 miles)
Madison, MS (DXE-Bruce Campbell Field)(12.8 miles)

Vaskeritjeneste
Heis
Forretningssenter
Bankboks
Møterom
Bagasjeoppbevaring

Beliggenhet

235 W Capitol St, Jackson sentrum, Jackson, Mississippi, USA

Dr. A. H. McCoy Federal Building (0.1 miles)

Jackson messe- og konferansekompleks (0.2 miles)

Hill-Holly Building (0.3 miles)

Russell C Davis planetarium (0.3 miles)

Lamar Life Building (0.4 miles)

International Museum of Muslim Cultures (0.4 miles)

Mer stedsinformasjon

Romalternativer

7

Rom, 1 kingsize-seng, tilgjengelighetstilpasset

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlegg

Wi-Fi (gratis)

Kjøleskap

7

Evolution-rom, kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 2

300 ft²

Klimaanlegg

Wi-Fi (gratis)

Kjøleskap

7

Rom, 2 queensize-senger, tilgjengelighetstilpasset

Romdetaljer

2 Store Dobbeltsenger

Sover 4

300 ft²

Klimaanlegg

Wi-Fi (gratis)

Kjøleskap

9

Evolution-rom, 2 queensize-senger

Romdetaljer

2 Store Dobbeltsenger

Sover 4

300 ft²

Klimaanlegg

Wi-Fi (gratis)

Kjøleskap

7

Rom, 2 queensize-senger, ikke-røyk

Romdetaljer

2 Store Dobbeltsenger

Sover 4

300 ft²

Klimaanlegg

Wi-Fi (gratis)

Kjøleskap

7

Suite, 1 kingsize-seng, tilgjengelighetstilpasset

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

400 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat stue

5

Suite, kingsize-seng

Romdetaljer

1 Ekstra Stor Dobbeltseng

Sover 4

400 ft²

Klimaanlegg

Wi-Fi (gratis)

Separat stue

Gjesteomtaler

7.1

God

basert på 1 004 verifiserte omtaler

Hvem bor her?

Business

41%

Par

20%

Familie

23%

Grupper

7%

Alene

6%

Hva gjestene synes

KI-generert oppsummering basert på nylige gjesteomtaler

På Hilton Garden Inn Jackson Downtown roser gjestene den historiske bygningen og fremhever ofte vennlig personale og betjent parkering, men rapporterer om ujevn drift, med tilbakevendende problemer knyttet til boblebad og basseng, klimaanlegg, tilgjengelighet av håndklær og parkeringsavgifter for betjent parkering.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

Hva gjestene synes

På Hilton Garden Inn Jackson Downtown roser gjestene den historiske bygningen og fremhever ofte vennlig personale og betjent parkering, men rapporterer om ujevn drift, med tilbakevendende problemer knyttet til boblebad og basseng, klimaanlegg, tilgjengelighet av håndklær og parkeringsavgifter for betjent parkering.

Tilbakemeldinger angående renhold er blandet, fra plettfrie rom til rapporter om mugg, flekkete sengetøy og manglende vedlikehold, som ødelagte persienner eller dårlig belysning. Mange synes den sentrale beliggenheten er praktisk i forhold til JSU, Amtrak og Capitol, selv om flere mener at området rundt mangler spisemuligheter og kan føles utrygt etter mørkets fremfall. Mat og bardrift på stedet varierer fra dag til dag, med noen som nyter frokosten, mens andre opplever stengninger, treg service eller høye priser. Forvent et karakterfylt opphold med hjelpsomt personale, men ujevn kvalitet.

Fasiliteter

Renhold

Rom

Service

Beliggenhet

Servering

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Fasiliteter

Betjent parkering med daglige avgifter er vanlig, og flere gjester opplevde boblebad/bassenger som ikke fungerte eller var kalde. Noen nevnte også stengte barer/restauranter eller begrenset service, samt sporadiske problemer med heis/digitale nøkler.

Relaterte gjesteomtaler

6

Andrea

6. okt. 2024

·

Overnattet 1 natt

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

8

Shannon

31. mai 2024

·

Overnattet 1 natt

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

6

Christine

16. des. 2024

·

Overnattet 2 netter

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

2

Africa Murphy

24. nov. 2025

·

Overnattet 1 natt

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

6

Brittany Lee

26. jan. 2024

·

Overnattet 1 natt

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Kory

3. feb. 2025

·

Overnattet 1 natt

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

10

Gregory

15. mars 2025

·

Overnattet 1 natt

Enjoyed our stay, hot tub in pool area was not hot

Enjoyed our stay, hot tub in pool area was not hot

2

Terri T

13. mars 2025

·

Overnattet 2 netter

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

6

Maria

16. feb. 2025

·

Overnattet 2 netter

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

2

Reginald

18. sep. 2025

·

Overnattet 3 netter

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Renhold

Renholdet er ujevnt: mange gjester fant rommene svært rene, mens andre rapporterte om mugg, flekkete eller uvaskede sengetøy, hår i badene og smuss i dusjene. Oppfølging fra renholdspersonalet varierte.

Relaterte gjesteomtaler

10

Marisa

30. aug. 2025

·

Overnattet 1 natt

Clean and comfortable. Historic building is beautiful.

Clean and comfortable. Historic building is beautiful.

2

rayshad

13. apr. 2025

·

Overnattet 2 netter

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

2

Kaitlynn

15. feb. 2025

·

Overnattet 1 natt

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

2

Felisha

20. juni 2025

·

Overnattet 1 natt

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

4

Alicia

19. des. 2024

·

Overnattet 1 natt

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

10

Thomas

25. feb. 2024

·

Overnattet 1 natt

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

4

michael

12. sep. 2025

·

Overnattet 1 natt

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

10

Zoyle

10. aug. 2025

·

Overnattet 2 netter

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

6

shanda

17. mai 2025

·

Overnattet 2 netter

The hotel was dirty

The hotel was dirty

4

Kenosha

24. mars 2025

·

Overnattet 1 natt

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Rom

Rommene er romslige i en historisk bygning med komfortable senger, men mange påpeker utdaterte elementer, upålitelig eller svak A/C, problematiske persienner eller gardiner og utdaterte TV-er uten strømmeapper. Noen rapporterte støy fra tog og sporadiske Wi-Fi-problemer.

Relaterte gjesteomtaler

8

Stephanie

23. mai 2023

·

Overnattet 1 natt

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

8

Rebecca

3. juni 2025

·

Overnattet 1 natt

I booked a room with a view and I received a room that didn’t have one

I booked a room with a view and I received a room that didn’t have one

4

Nick

1. juni 2025

·

Overnattet 1 natt

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

4

Anthony

3. aug. 2025

·

Overnattet 1 natt

Room was extremely hot

Room was extremely hot

4

Johnathan

27. sep. 2025

·

Overnattet 1 natt

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

8

Jade

11. okt. 2023

·

Overnattet 1 natt

Comfortable beds and friendly staff. Cleanliness could be better.

Comfortable beds and friendly staff. Cleanliness could be better.

8

Eric

7. aug. 2025

·

Overnattet 1 natt

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

10

Dianne

5. mai 2025

·

Overnattet 2 netter

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

4

Yvonne

2. apr. 2023

·

Overnattet 1 natt

The hotel rooms are very small and in need of repairs and upgrades.

The hotel rooms are very small and in need of repairs and upgrades.

4

Lori

6. jan. 2025

·

Overnattet 1 natt

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Var dette til hjelp?

KI-generert oppsummering basert på nylige gjesteomtaler

Service

Personalet og betjent parkering roses ofte for å være vennlige og hjelpsomme, men servicen kan være treg eller lite responsiv, med lange ventetider, manglende håndklær og problemer med nøkkelkort. Bemanningen i resepsjonen og problemløsningen varierer.

Relaterte gjesteomtaler

6

Melissa

7. juli 2025

·

Overnattet 1 natt

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

10

Moyah

30. mars 2023

·

Overnattet 1 natt

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

10

Unique

23. aug. 2025

·

Overnattet 4 netter

The staff gave amazing customer service

The staff gave amazing customer service

2

Luciana

18. des. 2023

·

Overnattet 2 netter

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

4

KELVIN

22. aug. 2024

·

Overnattet 2 netter

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

6

Micah

6. juli 2023

·

Overnattet 1 natt

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

10

Sharon

8. sep. 2025

·

Overnattet 1 natt

Everyone had great customer service! William and Jamal were the best, very nice hotel.

Everyone had great customer service! William and Jamal were the best, very nice hotel.

10

Roberta

8. apr. 2025

·

Overnattet 1 natt

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

4

Charles

18. des. 2024

·

Overnattet 1 natt

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

2

Marly

25. juni 2025

·

Overnattet 1 natt

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

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Beliggenhet

Sentral beliggenhet i sentrum, nær JSU, Capitol og Amtrak. Flere anmeldere mente at området umiddelbart rundt hadde begrenset utvalg av spisesteder og kan føles utrygt, spesielt om natten.

Relaterte gjesteomtaler

8

Stephanie

23. mai 2023

·

Overnattet 1 natt

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

10

Samuel

3. aug. 2023

·

Overnattet 1 natt

Seedy area around this wonderful hotel

Seedy area around this wonderful hotel

10

Kathy

17. juni 2024

·

Overnattet 2 netter

The hotel was nice and clean but the location seems to be unsafe.

The hotel was nice and clean but the location seems to be unsafe.

10

Roger

25. feb. 2023

·

Overnattet 1 natt

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

10

Jacoquyn

24. mai 2024

·

Overnattet 1 natt

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

6

Tonia

10. apr. 2024

·

Overnattet 3 netter

Great location to visit jSU

Great location to visit jSU

10

James

20. apr. 2024

·

Overnattet 1 natt

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

8

Billy

29. mai 2025

·

Overnattet 3 netter

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

8

Jon

17. apr. 2024

·

Overnattet 2 netter

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

10

robert jason

6. okt. 2024

·

Overnattet 2 netter

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

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Servering

Frokostkvalitet og tilgjengelighet varierer: noen likte den, mens andre syntes den var overpriset, treg eller utilgjengelig på grunn av stengninger eller lisensbegrensninger. Nærheten til andre spisesteder er begrenset, selv om noen gjester fant alternativer utenfor hotellet.

Relaterte gjesteomtaler

10

Bethany

20. jan. 2023

·

Overnattet 2 netter

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

8

Marissa

21. sep. 2025

·

Overnattet 2 netter

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

8

James

3. feb. 2025

·

Overnattet 3 netter

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

10

Melissa

18. nov. 2024

·

Overnattet 1 natt

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

10

Andra

2. des. 2024

·

Overnattet 2 netter

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

4

BrandiKay

26. jan. 2025

·

Overnattet 1 natt

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

6

Brittany Lee

26. jan. 2024

·

Overnattet 1 natt

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Rovene

12. feb. 2023

·

Overnattet 1 natt

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

2

Terri T

13. mars 2025

·

Overnattet 2 netter

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

8

Anthony

6. okt. 2024

·

Overnattet 1 natt

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

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6

Randy

for 2 uker siden

·

Overnattet 4 netter

Theresa at the front desk was cheerful, pleasant, and gave good restaurant recommendations. The rooms are small and need to be updated. The bathroom doesn't carry lotion. There are no clocks in the rooms either. The bed is comfortable, but the television is limited. The bar only serves beer and wine until 10pm. The onsite restaurant has few options.

Theresa at the front desk was cheerful, pleasant, and gave good restaurant recommendations. The rooms are small and need to be updated. The bathroom doesn't carry lotion. There are no clocks in the rooms either. The bed is comfortable, but the television is limited. The bar only serves beer and wine until 10pm. The onsite restaurant has few options.

2

Rustin

for 3 uker siden

·

Overnattet 2 netter

Smelt like weed in the rooms, didn’t feel safe or like they cared about the property.

Smelt like weed in the rooms, didn’t feel safe or like they cared about the property.

2

Angel

13. aug. 2026

·

Overnattet 2 netter

I had reserved two rooms this month to attend my daughter’s wedding. Our room was changed 4 times.The bathroom floor was dirty, yellow stuff coming out of the shower, dirty rug,remote was missing,hairdryer missing,items underneath bed that didn’t belong to us, elevator/elevator door was filthy, mirror sliding closet was off hinges(very dangerous for little kids one bump it would shatter ),shower pressure was very low. No body wash, shampoo or conditioner in refill bottles. This was one of the worst hotel experience I’ve had.

I had reserved two rooms this month to attend my daughter’s wedding. Our room was changed 4 times.The bathroom floor was dirty, yellow stuff coming out of the shower, dirty rug,remote was missing,hairdryer missing,items underneath bed that didn’t belong to us, elevator/elevator door was filthy, mirror sliding closet was off hinges(very dangerous for little kids one bump it would shatter ),shower pressure was very low. No body wash, shampoo or conditioner in refill bottles. This was one of the worst hotel experience I’ve had.

8

Anthony

11. aug. 2026

·

Overnattet 1 natt

Stay was mediocre, but worth the price.

Stay was mediocre, but worth the price.

2

Faylashay

3. aug. 2026

·

Overnattet 3 netter

I will never stay at this establishment again. The rooms were not clean at all. My air conditioner did not work the four days that I was there and no one tried to accommodate me by moving me to another room. I have been calling to speak with the manager says I left and they keep telling me she’s not gonna be there until the next business day my room had dog food all over it. You could tell that the room has not been vacuumed. the wall had a stain on it, and the mirror was off track as well. My dating also was not changed and I kept requesting to speak with a manager who they said it was not on duty. It would be in on Sunday morning. When I checked out on Sunday, they told me that she would be there on Monday morning at 7 AM. When I called in this morning, they told me she would not be there till tomorrow at 7 AM. This is not the way to run an establishment I will never patronize this hotel nor stay here again, and I advise the same to anyone else who’s gonna be here there are other options that may be available that you should choose

I will never stay at this establishment again. The rooms were not clean at all. My air conditioner did not work the four days that I was there and no one tried to accommodate me by moving me to another room. I have been calling to speak with the manager says I left and they keep telling me she’s not gonna be there until the next business day my room had dog food all over it. You could tell that the room has not been vacuumed. the wall had a stain on it, and the mirror was off track as well. My dating also was not changed and I kept requesting to speak with a manager who they said it was not on duty. It would be in on Sunday morning. When I checked out on Sunday, they told me that she would be there on Monday morning at 7 AM. When I called in this morning, they told me she would not be there till tomorrow at 7 AM. This is not the way to run an establishment I will never patronize this hotel nor stay here again, and I advise the same to anyone else who’s gonna be here there are other options that may be available that you should choose

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