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Hilton Garden Inn Jackson Downtown

106 US$

/natt

Snitt för september

Hilton Garden Inn Jackson Downtown - Image 1

Hilton Garden Inn Jackson Downtown - Rum

Hilton Garden Inn Jackson Downtown - Rum

Hilton Garden Inn Jackson Downtown - Pool

Hilton Garden Inn Jackson Downtown - Restaurang

Välj datum för att se priser och tillgänglighet.

106 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På Hilton Garden Inn Jackson Downtown är priset per natt i genomsnitt 85 US$ under den billigaste månaden (juni) och 126 US$ under den dyraste månaden (oktober), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Hilton Garden Inn Jackson Downtown efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	96 US$
februari	102 US$
mars	97 US$
april	92 US$
maj	97 US$
juni	85 US$
juli	91 US$
augusti	88 US$
september	106 US$
oktober	126 US$
november	107 US$
december	87 US$

Dyrast: oktober (ca 126 US$)

Billigast: juni (ca 85 US$)

Om detta boende

Här erbjuds inomhuspool och dygnet runt-öppet fitnesscenter. Boendet har även gratis wi-fi, shopping på boendet och en eldstad i lobbyn.

Tvättservice
Hiss
Business center
Värdeförvaring
Mötesrum
Bagageförvaring

Läge

235 W Capitol St, Downtown Jackson, Jackson, Mississippi, USA

Dr. A. H. McCoy Federal Building (0.1 miles)

Jackson Convention Complex (0.2 miles)

Hill-Holly Building (0.3 miles)

Russell C Davis Planetarium (0.3 miles)

Lamar Life Building (0.4 miles)

International Museum of Muslim Cultures (0.4 miles)

Mer platsinformation

Rumsalternativ

7

Rum - 1 kingsize-säng - tillgänglighetsanpassat

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

300 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

7

Evolution-rum, 1 dubbelsäng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 2

300 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

7

Rum - 2 queensize-sängar - tillgänglighetsanpassat

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

9

Evolution-rum, 2 sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

7

Rum - 2 queensize-sängar - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

300 ft²

Luftkonditionering

Wi-Fi (gratis)

Kylskåp

7

Svit - 1 kingsize-säng - tillgänglighetsanpassat

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

400 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

5

Svit, 1 sovrum med 1 dubbelsäng

Information om rummet

1 Extra Stor Dubbelsäng

Sovplats 4

400 ft²

Luftkonditionering

Wi-Fi (gratis)

Separat vardagsrum

Gästrecensioner

7.1

Bra

Baserat på 1 004 verifierade recensioner

Vem bor här?

Företag

41%

Par

20%

Familj

23%

Grupper

7%

Ensamresande

6%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Hilton Garden Inn Jackson Downtown berömmer gästerna den historiska byggnaden och berömmer ofta den vänliga personalen och parkeringsservicen, men rapporterar om ojämn service med återkommande problem gällande bubbelpooler och pooler, luftkonditionering, tillgång till handdukar samt parkeringsavgifter som endast gäller med parkeringsservice.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Hilton Garden Inn Jackson Downtown berömmer gästerna den historiska byggnaden och berömmer ofta den vänliga personalen och parkeringsservicen, men rapporterar om ojämn service med återkommande problem gällande bubbelpooler och pooler, luftkonditionering, tillgång till handdukar samt parkeringsavgifter som endast gäller med parkeringsservice.

Återkopplingen gällande renligheten är blandad, från fläckfria rum till rapporter om mögel, fläckiga sängkläder och underhållsbrister som trasiga persienner eller svagt ljus. Många tycker att det centrala läget är bekvämt för JSU, Amtrak och Capitolium, men flera anser att området i övrigt saknar matställen och kan kännas otryggt efter mörkrets inbrott. Hotellets restaurang och bar varierar beroende på dag, med vissa som uppskattar frukosten medan andra upplever stängningar, långsam service eller höga priser. Förvänta dig en vistelse med karaktär och hjälpsam personal, men med ojämn standard.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Parkeringsservice är vanligt med nattlig avgift, och flera gäster upplevde trasiga eller kalla bubbelpooler/pooler. Vissa noterade även stängningar eller begränsad service i bar/restaurang, samt tillfälliga problem med hissar/digitala nycklar.

Relaterade gästrecensioner

6

Andrea

6 okt. 2024

·

Stannade 1 natt

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

Rooms are dated, parking is valet only and costs $28! Room was also very expensive, expected a lot more for that price!

8

Shannon

31 maj 2024

·

Stannade 1 natt

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

Stay was fine, hotel was fine. Pool was broke so we couldn’t enjoy the amenity. Area is ok - Iron Horse restaurant recommended by hotel staff was terrible.

6

Christine

16 dec. 2024

·

Stannade 2 nätter

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

decorated beautifully, great staff, hot tub completely cold, valet expensive ($63 for 2 nights), tub very slow to drain.

2

Africa Murphy

24 nov. 2025

·

Stannade 1 natt

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

They ran out of key cards so we had to use our digital keys on our phone and the digital keys did not work on the elevator to get to and from my room.

6

Brittany Lee

26 jan. 2024

·

Stannade 1 natt

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Kory

3 feb. 2025

·

Stannade 1 natt

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

Bedding was clean and fresh. Floor seemed clean. Shower floor grout had stains. Things seemed a little run down. We were exited about the hot tub and specifically asked about the hours of the pool & hot tub upon checking in. The attendant didn’t tell us the hot tub was not operational. We discovered it had cold water and no jets after changing clothes and making our way down to the pool area. We called several times. The attendant finally answered to say it was broken. This was one of the main reasons we booked here.

10

Gregory

15 mars 2025

·

Stannade 1 natt

Enjoyed our stay, hot tub in pool area was not hot

Enjoyed our stay, hot tub in pool area was not hot

2

Terri T

13 mars 2025

·

Stannade 2 nätter

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

6

Maria

16 feb. 2025

·

Stannade 2 nätter

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

Definitely needs a upgrade and restaurant closed due to staffing concerns per hotel

2

Reginald

18 sep. 2025

·

Stannade 3 nätter

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

To start with, there’s no guest parking unless you pay a mandatory $28 per day fee. As I parked in the front of the hotel in an area that appeared to belong to the hotel, saw the attendant who acknowledged me and I went to my room, no call and the hotel requested my car be towed $378.00 later got the car back. No room service was provided during the duration of my stay. The overall experience as I said was very poor and for the fees charged unacceptable.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Renligheten är varierande: många gäster tyckte att rummen var mycket rena, medan andra rapporterade om mögel, fläckiga eller otvättade sängkläder, hår i badrummen och smuts i duscharna. Städningens noggrannhet varierade.

Relaterade gästrecensioner

10

Marisa

30 aug. 2025

·

Stannade 1 natt

Clean and comfortable. Historic building is beautiful.

Clean and comfortable. Historic building is beautiful.

2

rayshad

13 apr. 2025

·

Stannade 2 nätter

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

My entry into my hotel room I noticed that there was stains and burn wax left on the tv stand. I have noticed the bed appears broken, mirror has glue residue, iron board was completely broken, the coffee maker has coffee powder inside the machine and the shower gel inside the shower was completely empty. I went down to speak with the hotel staff at the desk and he just told me ok. He didn't try and accommodate me with the hotel issue. the next following morning I spoke with a separate hotel front desk staff and advised her of my issues with the room. she informed me due to me booking with Expedia I wasn't able to get any refund or they wasn't able to help me out with the issues. later towards that evening she did try and relocate me to a separate room but due to me leaving in a few hours checking out I told me that's not good if I leave in a few hours. I was only given a sorry.

2

Kaitlynn

15 feb. 2025

·

Stannade 1 natt

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

I am extremely dissatisfied with my experience at the Hilton Garden Inn Jackson. Just two hours after checking into our room, my husband and I were appalled to discover stains on the bed linens, including the pillowcases. Additionally, we found pubic hair on the bathroom floor and in the shower, as well as a noticeable ring around the toilet. These issues clearly suggest that the room had not been adequately cleaned and prepared for the next guest. Each guest is charged a cleaning service fee, so there’s no excuse for the room to be in the condition it was. Upon making the decision to gather our belongings and proceed to the reception desk for an early checkout, I voiced my concerns to the employee, Will. He displayed no concern whatsoever, offering neither an apology nor a resolution to the issue at hand. Instead, I was informed that I would need to reach out to the manager on Monday when he returns. Shortly after, I received an email indicating that my reservation had been canceled, and I might incur a late cancellation fee. It is important to note that we had already checked in and subsequently checked out. This situation is entirely unacceptable.

2

Felisha

20 juni 2025

·

Stannade 1 natt

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

This hotel was such a great disappointment! The room reeks of mold & citrus spray to mask the smell of the room! The refrigerator doesn't work & mold in the bathtub! I won't be sleeping tonight.

4

Alicia

19 dec. 2024

·

Stannade 1 natt

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

Hotel is straight trash. Stayed in a room where the bathroom had pink mold in the tub.

10

Thomas

25 feb. 2024

·

Stannade 1 natt

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

The hotel was clean and fresh; room was spotless, shower temp was hot like I like, and bed was perfect for a good nights rest

4

michael

12 sep. 2025

·

Stannade 1 natt

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

Beautiful hotel, but several issues to note: 1) the front desk wasn't very helpful on a very basic need: a forgotten toothbrush. No complimentary toothbrush (fine), but also no option in the hotel sundry shop, and unclear where we might go nearby to get one; 2) AC in the room was lowered, but the room temp never went below 75, a bit warm for my taste; and 3) the shower was mildewed and the shower door would not close (a 2" gap), resulting in extensive water on the floor, using up all extra towels to contain. These are all fixable issues, and unexpected at a Hilton.

10

Zoyle

10 aug. 2025

·

Stannade 2 nätter

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

Great stay at this hotel. Extremely clean and front desk staff was amazing! Will stay again the next time in Jackson, Mississippi!

6

shanda

17 maj 2025

·

Stannade 2 nätter

The hotel was dirty

The hotel was dirty

4

Kenosha

24 mars 2025

·

Stannade 1 natt

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Water wouldn’t get hot. Limited amount of towels. Could’ve done better with cleaning

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är rymliga i en historisk byggnad med bekväma sängar, men många nämner föråldrade detaljer, opålitlig eller svag luftkonditionering, problem med persienner eller gardiner och föråldrade TV-apparater utan streamingtjänster. Vissa rapporterade om buller från tåg och tillfälliga problem med Wi-Fi.

Relaterade gästrecensioner

8

Stephanie

23 maj 2023

·

Stannade 1 natt

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

8

Rebecca

3 juni 2025

·

Stannade 1 natt

I booked a room with a view and I received a room that didn’t have one

I booked a room with a view and I received a room that didn’t have one

4

Nick

1 juni 2025

·

Stannade 1 natt

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

Air conditioning only minimally functional, room unable to get below 75 degrees on a 79 degree day. No functional shades or curtains in one room of the suite so no way to make it dark for our kids.

4

Anthony

3 aug. 2025

·

Stannade 1 natt

Room was extremely hot

Room was extremely hot

4

Johnathan

27 sep. 2025

·

Stannade 1 natt

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

Everything was good except they had cable tv with no smart tv connection. No Netflix or anything just cable tv. Top dollar hotels should have apps on smart tv not outdated ones.

8

Jade

11 okt. 2023

·

Stannade 1 natt

Comfortable beds and friendly staff. Cleanliness could be better.

Comfortable beds and friendly staff. Cleanliness could be better.

8

Eric

7 aug. 2025

·

Stannade 1 natt

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

A/C did not cool as well as we liked. Room stayed warmer than we liked at night.

10

Dianne

5 maj 2025

·

Stannade 2 nätter

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

This historic building is beautifully restored but service is slow to non-existent. The blinds in my suite did not work. I reported this upon arrival and was promised maintenance would come up. I went to the front desk late in th even to remind the manager, Maintenance Man was standing at the desk eating pizza but promised to come up later. He didn't. The next day, I was told he had been up and said he couldn't fix the blinds. This was a problem because the blinds in the bedroom and dressing area were completely up, letting in full light and causing privacy issues. The living room blinds were affixed in the down position rendering the space overly dark. Manager didn't seem to care. What a shame.

4

Yvonne

2 apr. 2023

·

Stannade 1 natt

The hotel rooms are very small and in need of repairs and upgrades.

The hotel rooms are very small and in need of repairs and upgrades.

4

Lori

6 jan. 2025

·

Stannade 1 natt

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Cleanliness wasn’t an issue , the AC/heat didn’t work , the TV may have worked but you couldn’t watch because it no Signal to be able to watch . And with all the lights/lamps in the room and it was still very dimly lit. YES there were windows , but we had not ac/or heat and the temps dropped to the 20’s- so we kept the blinds pulled down.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Personalen och parkeringsservicen får ofta beröm för att vara vänliga och hjälpsamma, men servicen kan vara långsam eller ointrycklig, med långa väntetider, missade förfrågningar om handdukar och problem med nyckelkort. Bemanningen i receptionen och problemlösningen varierar.

Relaterade gästrecensioner

6

Melissa

7 juli 2025

·

Stannade 1 natt

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

The desk was closed when we first arrived. When we did get a room it smelled of marijuana. The staff was nice and allowed a room change. All rooms were supposed to be smoke free. Many lights in the hallway are missing covers. The room was hot and stayed at 76 all night. We could not get it any lower. Now as far as outside the hotel…there are many homeless around. So you’ll have to valet your car for the night. Most restaurants are closed on a Sunday, which is when we came through. Bad timing.

10

Moyah

30 mars 2023

·

Stannade 1 natt

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

I had an amazing stay at the Hilton Garden Inn Jackson. Mrs Tia and Latrine at the front desk, and Mr Shelby with valet were all helpful and friendly my entire stay. I will definitely stay here again!

10

Unique

23 aug. 2025

·

Stannade 4 nätter

The staff gave amazing customer service

The staff gave amazing customer service

2

Luciana

18 dec. 2023

·

Stannade 2 nätter

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

The hotel seems as if it’s on its last leg. No spirits at the bar. (Bartenders were really sweet) and we got locked out of our room SEVERAL times. When we would go out and come back in, our key would not be working. This happened 4 times!!! They kept re keying our room. Then to make matters worse, the last time it happened, I went to. The room and back 3 times. Each time I had to go back down and let her know it didn’t work! Finally, she said she would have to change our room. But ma’am, our stuff is stuck in the old room. Basically they had to get security after an hour to let us in the old room casing us to miss our anniversary dinner reservation. I was so disappointed. No one knew what to do. I was very upset and feel like we were highly inconvenienced to have to change rooms. I feel like I should be refunded! I will not stay here again.

4

KELVIN

22 aug. 2024

·

Stannade 2 nätter

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

At my entire State I never received any towels or room service whatsoever I inquired that at the front desk and they told me I have to sign a waiver for that kind of service

6

Micah

6 juli 2023

·

Stannade 1 natt

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

The front desk clerk was not at her desk when I phoned several times. When I went down to inquire, she was talking with the kitchen staff for several minutes, and I gave up on waiting for her.

10

Sharon

8 sep. 2025

·

Stannade 1 natt

Everyone had great customer service! William and Jamal were the best, very nice hotel.

Everyone had great customer service! William and Jamal were the best, very nice hotel.

10

Roberta

8 apr. 2025

·

Stannade 1 natt

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

The people was very friendly. The valet and the desk attendant where excellent very professional and kind. I would chose this hotel again and recommend to others.

4

Charles

18 dec. 2024

·

Stannade 1 natt

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

The hotel had only ONE person managing the front desk. The machine the creates the electronic card keys was NOT working, so, every time we needed to enter our room, the front desk person had to leave the front desk lobby and escort us to our room. Pitiful and dangerous. I expect more from a Hilton. Also, the room had dings and scrapes and obviously was not well maintained. Not happy experience.

2

Marly

25 juni 2025

·

Stannade 1 natt

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

I stayed one night. My a/c went out in my room sometime overnight or in the early morning hours which caused me to wake early because I was so hot. The shower door needed servicing, it was very difficult/almost impossible to open and close. The body wash container in the shower was almost empty – I barely had enough to wash. And there was no hair conditioner provided. I tried calling down to the front desk and no one picked up. When I checked out, I calmly explained everything that happened to the front desk associate who stated she would like to give me a refund, however, since I booked through hotels.com I would need to contact them to request the refund. She was very kind and helpful and even gave me her name to tell hotels.com. However, when hotels.com reached out to the hotel to see if they would issue a refund, they refused.

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Läge

Centralt läge i centrum nära JSU, Capitolium och Amtrak. Flera recensenter tyckte att det omedelbara området har begränsat utbud av matställen inom gångavstånd och kan kännas otryggt, särskilt på natten.

Relaterade gästrecensioner

8

Stephanie

23 maj 2023

·

Stannade 1 natt

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

It was an ok hotel. Needed some updates. Didn’t particularly care for the area even thought it was downtown. The valet staff was very nice.

10

Samuel

3 aug. 2023

·

Stannade 1 natt

Seedy area around this wonderful hotel

Seedy area around this wonderful hotel

10

Kathy

17 juni 2024

·

Stannade 2 nätter

The hotel was nice and clean but the location seems to be unsafe.

The hotel was nice and clean but the location seems to be unsafe.

10

Roger

25 feb. 2023

·

Stannade 1 natt

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

Beautiful property tastefully redone on an unsafe looking street with empty stores. Seems unsafe.

10

Jacoquyn

24 maj 2024

·

Stannade 1 natt

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

Close to the Amtrak Station. Great staff, humorous people who nice and helpful. Delicious breakfast in the morning as well. Clean rooms. Overall it was an excellent stay.

6

Tonia

10 apr. 2024

·

Stannade 3 nätter

Great location to visit jSU

Great location to visit jSU

10

James

20 apr. 2024

·

Stannade 1 natt

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

Staff was nice. Room was Spacious. We arrived later in the day and left early in the morning, so we didn’t get to experience much of the surrounding area, but from what little we did see, it seemed to be right in the heart of dowtown.

8

Billy

29 maj 2025

·

Stannade 3 nätter

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

The property is pretty and clean. The staff is great. It is in downtown which I love but there isn’t much walkable to the hotel. The city needs to invest in downtown.

8

Jon

17 apr. 2024

·

Stannade 2 nätter

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

This is a very nice hotel on the edge of downtown in an area that is struggling economically. It's walking distance to the capital and several civil rights attractions, including an old Greyhound bus station, which is nice.

10

robert jason

6 okt. 2024

·

Stannade 2 nätter

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

The hotel is very nice and the staff was very nice and courteous. The surrounding area feels unsafe to walk around and see the town. We had to Uber everywhere and sometimes they were hard to get in a timely manner

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Måltider

Frukostens kvalitet och tillgänglighet varierar: vissa uppskattade den, medan andra tyckte att den var för dyr, långsam eller inte tillgänglig på grund av stängningar eller licensbegränsningar. Alternativ i närheten är begränsade, även om några gäster hittade matställen utanför hotellet.

Relaterade gästrecensioner

10

Bethany

20 jan. 2023

·

Stannade 2 nätter

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

Property is nice, but the breakfast isn’t included and is overpriced for what is offered.

8

Marissa

21 sep. 2025

·

Stannade 2 nätter

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

Hotel is decent and beds were comfy. Bar in hotel is very expensive ($8 for a beer). You also get charged an extra $28 for valet parking that you have to do per night. This hotel is in a not so nice part of Jackson. We did enjoy the Iron Horse Grill around the corner. Greta food, drinks and music.

8

James

3 feb. 2025

·

Stannade 3 nätter

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

I like the historic building (the old King Edward Hotel). Breakfasts were GREAT, there was a nice selection of beers in the hotel bar, and the valet service was very efficient and friendly.

10

Melissa

18 nov. 2024

·

Stannade 1 natt

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

It was great. I didn’t care for the people work in the restaurant. They did not give good service to the few customers that was in there Sunday morning.

10

Andra

2 dec. 2024

·

Stannade 2 nätter

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

I had a great stay. Staff members were friendly and professional. Just need to work on the restaurant. Food was subpar.

4

BrandiKay

26 jan. 2025

·

Stannade 1 natt

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

The room was in terrible shape for a Hilton property. No bed skirt, bathroom supplies were not restocked or refilled, walls need repainting, grease finger prints on all of the wood and surfaces and window. Room was put together as an afterthought. The lobby is beautiful and clean. The rooms are horrible conditions. The breakfast terrible and low budget.

6

Brittany Lee

26 jan. 2024

·

Stannade 1 natt

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

Front desk staff was very kind. Facility just wasn't as clean as I would have liked. No liquor license (not stated online), bar is advertised as open.

6

Rovene

12 feb. 2023

·

Stannade 1 natt

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

check in was great! downhill from there though. Broken floor tiles, Caesar salad had literally no Caesar dressing but Ranch was available. What? Why call it a Caesar salad? Breakfast was pre-paid but a bill still came, and you better not be in any kind of hurry. Pancakes arrived literally after we had finished out entire meal. We had just said to forget them when they arrived. Did they need to mill the wheat? It was tasty but slooooow to arrive at the table. And breakfast till 10? Nope, coffee urns removed at 9:40 and we were told there was no more coffee for us. Well okay

2

Terri T

13 mars 2025

·

Stannade 2 nätter

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

The property has construction going on. The water was cold/lukewarm. We had to go down stairs to get towels after requesting them several times. The toilet leaked and the room had an order; dirty carpet. I was there for a conference. They ran out of food twice for the event. The food was not good at all. Will not stay at this hotel again.

8

Anthony

6 okt. 2024

·

Stannade 1 natt

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

Hotel could use some updating. Waited a long time to get our bill for the breakfast. Front desk was nice. Not a lot of options near the hotel for food. Valet wasn’t clear on when it would turn to another day and you’d get charged

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6

Randy

för 2 veckor sedan

·

Stannade 4 nätter

Theresa at the front desk was cheerful, pleasant, and gave good restaurant recommendations. The rooms are small and need to be updated. The bathroom doesn't carry lotion. There are no clocks in the rooms either. The bed is comfortable, but the television is limited. The bar only serves beer and wine until 10pm. The onsite restaurant has few options.

Theresa at the front desk was cheerful, pleasant, and gave good restaurant recommendations. The rooms are small and need to be updated. The bathroom doesn't carry lotion. There are no clocks in the rooms either. The bed is comfortable, but the television is limited. The bar only serves beer and wine until 10pm. The onsite restaurant has few options.

2

Rustin

för 3 veckor sedan

·

Stannade 2 nätter

Smelt like weed in the rooms, didn’t feel safe or like they cared about the property.

Smelt like weed in the rooms, didn’t feel safe or like they cared about the property.

2

Angel

13 aug. 2026

·

Stannade 2 nätter

I had reserved two rooms this month to attend my daughter’s wedding. Our room was changed 4 times.The bathroom floor was dirty, yellow stuff coming out of the shower, dirty rug,remote was missing,hairdryer missing,items underneath bed that didn’t belong to us, elevator/elevator door was filthy, mirror sliding closet was off hinges(very dangerous for little kids one bump it would shatter ),shower pressure was very low. No body wash, shampoo or conditioner in refill bottles. This was one of the worst hotel experience I’ve had.

I had reserved two rooms this month to attend my daughter’s wedding. Our room was changed 4 times.The bathroom floor was dirty, yellow stuff coming out of the shower, dirty rug,remote was missing,hairdryer missing,items underneath bed that didn’t belong to us, elevator/elevator door was filthy, mirror sliding closet was off hinges(very dangerous for little kids one bump it would shatter ),shower pressure was very low. No body wash, shampoo or conditioner in refill bottles. This was one of the worst hotel experience I’ve had.

8

Anthony

11 aug. 2026

·

Stannade 1 natt

Stay was mediocre, but worth the price.

Stay was mediocre, but worth the price.

2

Faylashay

3 aug. 2026

·

Stannade 3 nätter

I will never stay at this establishment again. The rooms were not clean at all. My air conditioner did not work the four days that I was there and no one tried to accommodate me by moving me to another room. I have been calling to speak with the manager says I left and they keep telling me she’s not gonna be there until the next business day my room had dog food all over it. You could tell that the room has not been vacuumed. the wall had a stain on it, and the mirror was off track as well. My dating also was not changed and I kept requesting to speak with a manager who they said it was not on duty. It would be in on Sunday morning. When I checked out on Sunday, they told me that she would be there on Monday morning at 7 AM. When I called in this morning, they told me she would not be there till tomorrow at 7 AM. This is not the way to run an establishment I will never patronize this hotel nor stay here again, and I advise the same to anyone else who’s gonna be here there are other options that may be available that you should choose

I will never stay at this establishment again. The rooms were not clean at all. My air conditioner did not work the four days that I was there and no one tried to accommodate me by moving me to another room. I have been calling to speak with the manager says I left and they keep telling me she’s not gonna be there until the next business day my room had dog food all over it. You could tell that the room has not been vacuumed. the wall had a stain on it, and the mirror was off track as well. My dating also was not changed and I kept requesting to speak with a manager who they said it was not on duty. It would be in on Sunday morning. When I checked out on Sunday, they told me that she would be there on Monday morning at 7 AM. When I called in this morning, they told me she would not be there till tomorrow at 7 AM. This is not the way to run an establishment I will never patronize this hotel nor stay here again, and I advise the same to anyone else who’s gonna be here there are other options that may be available that you should choose

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september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $100	17 $95	18 $104	19 $114
20 $94	21 $84	22 $84	23 $84	24 $84	25 $232	26 $230
27 $84	28 $84	29 $84	30 $84

oktober 2026

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