Sundancer Residences and Villas Lombok

I thoroughly enjoyed my stay at Sundancer Residences and Villas Resort Sekotong .Not only was service excellent, the staff were friendly, pleasant and they exudes a very warm and genuine Nature in all they do .The walk from the villas to the beach is stone throw away .I was thoroughly blessed and impressed by the garden dinner where staff display their their talents in a cultural dance and street fighting.Even guests were invited to join in the fin .Then there was a lovely beach BBQ with nice food s and was amazed by the wonderful Fire Dance performance ( 2 of the 3 performers from the resort ) .I enjoyed the tranquility the place provides & will be there away next year

Rooms are infested with rats. Hotel staff are unhelpful and sometimes downright rude. The hotel is very isolated and you are trapped eating their bland, expensive food. You can tell that it was once a nice place to stay but the new owner, an American, has left the property to rot. Don’t be fooled by the photos and reviews on this site, it is no longer a 4 star hotel. Save your money and go to a more exciting part of the island.

La struttura è molto bella, con una piscina eccellente e aree comuni ben tenute. Accesso diretto alla spiaggia privata, attrezzata con lettini, molto gradevole. Impressione generale positiva e soggiorno piacevole e rilassante. Noi abbiamo preso un appartamento con cucina perché preferiamo cucinare ed essere autonomi con il cibo. Su questo aspetto possono migliorare in termini di dotazioni in cucina e funzionamento. Sicuramente la loro priorità è il ristorante ma se offri un appartamento con cucina poi deve essere pienamente efficiente e dotato del necessario.

Sundancer hotel is the worst hotel I have ever been in all my life. We spent there 5 nigths. Everything was terrible: 1) Staff unable to speak english and very unpolite; 2) We reserved and payed two rooms with 3 persons each but the asked extracharge for the additional beds. We had to fight a lot to have the additional bed without charging and the put a matress on the floor. Terrible!; 3) The toilet was very dirty, without enough towels and soaps for 3 occupancies; 4) Every day there was something missing: towels for the beach, water in the room, bathrobe, shower soaps; 5) We had a buffet dinner very expensive, but part of the food was finished when we arrived, unbeliveable!!!; 6) the hotel is very far from all the attractions. Location terrible, with no restaurants or shop for miles around; 7) at checkout we complained for the very poor service asking for discount for the dinner. They took the keys of our driver and we couldn't leave if we not pay the whole amount. At the end, after 1 hour of fithing and the risk of missing our fligth they made a ridicolous discount on the dinner and released the keys of the car. WARNING: STAY AWAY FROM SUNDANCER HOTEL!!!!

Hôtel très confortable, cadre très agréable et restauration de qualité. En revanche, service médiocre, la plupart du personnel ne comprend pas l’anglais. Attention, pas de Grab ou autre taxi acceptant de nous amener car trop éloigné de l’aéroport et de Kuta. Bien prévoir un chauffeur privé en amont.