Hôtel Marseille Centre Gare Saint Charles.

Hotel fasse à la gare. Un grand patking souterrain spacieux Tres bon accueil. Chambres spacieuses. Lit tres confortable. Un vrai bureau et fauteuil pour travailler. Une cour intérieure plus au calme.

Holiday Inn, with decent (standard) buffer breakfast. Has (paid) on site parking.

La moquette était tachée, les murs abimés. Lors de la réservation, il était indiqué qu'il y avait un parking, mais à l'arrivée il était complet, ce qui a entrainé des frais supplémentaires. Il était également précisé que le petit déjeuné n'était pas compris, alors que c'était le cas. En revanche le personnel s'est montré très agréable et disponible, bravo sur ce point.

Wonderful view from the 7th floor overlooking the city. Breakfast was great and staff were very welcoming. The luggage storage and late check ins were life savers for our check in after taking our train from Paris and allowed us to explore the city on foot

Hotel was nice, clean, comfortable. Staff was very friendly. I heard the area can be sketchy at night but the hotel put in a lot of security measures like scan into the buildings after 9pm, always scan in to get into the elevators, scan into the public bathroom. It was conveniently located next to the train station. We look a shuttle from the airport to the train station and walked across the street and it was the hotel. Lots of small coffee shops and restaurants around the area. There is also a small grocery store right under the hotel. Breakfast was included and delicious. There were a nice choice of fresh bread, pastries, cheese, fresh fruits, eggs, and pancakes.

Has parking! Very close to station

Hotel avec un excellent rapport qualité prix au pied de la gare Saint Charles. La literie est excellente. Le petit déjeuner est inclu. Je recommande vivement. Si vous venez en voiture, le parking est très bon marché

I arrived late and was warmly accommodated. I slept well and the hotel staff was kind enough to hold my luggage until a later train trip.

L'histoire des cartes pour monter en chambre et pour l'ascenseur n'est pas du tout confortable. Puis les travaux toute la journée le vendredi était difficile, sinon les employés sont au top, les chambre super, propreté Nikel.

Super convenient directly across Fare St Charles snd two Metro lines. Two metro stops or 20 min walk to Old Port. Lots of places to eat as well. Nice breakfast, nice rooms, luggage storage.

The room and the bathroom were in bad conditions. The shower worst. Breakfast was expensive. Inattentive staff. I would not return or recommend it.

Room was run down - had no refrigerator and A/C wasn’t working. Floor carpet wasn’t clean. Too much air freshener.

Room was clean and staff were very helpful.

Rooms were nice but the shower curtain was very dirty and the bathroom was smelly.

The hotel is directly across the street from Gare St. Charles, which makes it very convenient both for arriving by train (or on the train from the airport) and for catching the Metro for getting around Marseille. The area has a grocery store as well as some restaurants and cafés and is a short walk or Metro ride to a number of destinations. The hotel itself is clean and comfortable.

O atendimento foi bom, o resto, muito ruim. Quarto sujo, paredes e carpete sujos. Hotel mal conservado.

A good, clean, safe hotel for a train stop over.

Clean double room, nice bed & friendly, helpful staff. Hotel is very convenient for the train station.

The reception was very friendly. The breakfast was fine. The room was spacious and clean.

We could not find the hotel because the name has changed. It is no longer Holiday Inn Express. We had not been notified by email. We wasted an hour in the afternoon heat searching and finally found it. See photo. Our first room had a cracked sink and the safe was not working (photos). The manager was sympathetic and offered a different room with a noisy air conditioner. Our third room was fine except that the sink was cracked, the safe didn't work and there was black mold on the bathroom walls and shower glass (photos). This room later developed a noisy air conditioner. Breakfasts were typical Holiday Inn Express format and good. The white vertical pole in this area was filthy (photo) and some seats were ripped (photo). Bed linens were very good. We felt the area is not safe at night. There is spray-painted graffiti everywhere outside the hotel and in many places throughout the city. There is a good grocery store next to the hotel. Very handy to have the train station and bus station across the street. Avoid the laneway to the right down the street from this hotel. There are areas of piled garbage, men in doorways and garbage on the streets. We hope that the new owners of this hotel will do a thorough renovation. This is the first time in many years of travelling that we have encountered problems at a major hotel.

The gentlemen at the desk was very friendly. The hallways and the room need a facelift. Chipped paint, stained carpets. The room was unusually large with a large workspace. The bed was comfortable. I was on the second floor facing the busy street. Fortunately I had earplugs. Breakfast was good. Convenient location.

Fenetre pas bien isolee on entend les bruits de la route

Het is een simpele en verouderde accommodatie. De badkamer zijn erg verouderd. WE hadden een kamer met dakterras wat wel erg mooi was. We hebben daar echter geen gebruik van gemaakt. 's Nachts klonk er ineens een gigantische herrie van de airconditioning. Het ontbijt is simpel maar goed.

Le professionnalisme du personnel. La proximité de la gare. La terrasse pour le petit déjeuner. La superbe vue sur Marseille de la fenêtre de ma chambre m’a permis de voir le feu d’artifice du 14 juillet

Very basic accommodation. Clean beds and bathroom. No fridge in the room.

Fabulous, spacious room with everything a traveller needs. Great value and a great location for both the old port and the train station. Would highly recommend

Very friendly staff. Nice, clean room. The only complaint would be being woken up in the middle of the night by the air conditioning unit making a constant clanging sound. Other than that, it was a good experience.

Lovely, 1 min w3slk from train station comfortable, reception staff really friendly.... breakfast a little underwhelming..... no fridge in rooms. Free ice and cold water a nice touch

The location is good for early morning train travel. No fridge in the room but there is a guest fridge to store items in in the kitchen (access via receptionist). The hotel is dated and could use some upgrades but it’s functional for one night stay if train travel is part of the plan.

Basic hotel near train station. Decent breakfast. One of the few hotels in the area with enough height for a view.

The room and the bathroom were in bad conditions. The shower worst. Breakfast was expensive. Inattentive staff. I would not return or recommend it.

The space was welcoming, room comfortable, and breakfast delicious! I was at the hotel at a difficult time. My husband was in the hospital with a broken hand and hip. The staff bent over backwards to help in any way possible from helping with a great deal of luggage to calling taxies and being sure the driver understood my needs. I will be forever grateful for their care and concern.

I chose this hotel for the closeness to the train station. However, our stay was not good. I paid for a room with a balcony which they did not provide. I was told there was an issue with the booking they would move me to the correct room the next day and adjust the price (I prepaid the room). We were moved the next day to a room with a balcony, unfortunately there was no hot water. There were no other rooms of the type we paid for available. We left the next day with a promise from the front desk that we would be compensated in points as we had prepaid. We have yet to receive anything.

This hotel is great. Thanks to Ms. Emily and her team. You are numero uno!!!

Amazingly lovely and helpful ladies at the reception especially Miss Yasmine and Miss Buret. Miss Bureft was very kind to call a taxi and help us with the French speaking taxi driver. Great service 10/10. Also amazing location right in front of the station and AMZING buffet breakfast included.

After checking in, staff member entered the room (without knocking) to deliver glasses to the room and in the morning at 8am staff were knocking on door trying to enter to clean verandah. Staff at front desk were friendly and apologetic about it but 2 incidences in a 1 night stay is not acceptable.

Votre personnel est vraiment agréable et soucieux du confort des clients De plus le logement est très propre,bien situé et bien isolé. J y reviendrai les yeux fermés.

Clean double room, nice bed & friendly, helpful staff. Hotel is very convenient for the train station.

The staff at reception and at the breakfast service were exceptional. The young woman and man at reception were so helpful and nothing was a bother. So helpful to gave luggage storage. Enjoyed our short stay. Thankyou

Nous avons reserve 1 chambre pour 3 nous sommes arrivé par le train de paris 23h30. Hotel avisé. Chambre non disponible pour des raisons dabsence deau dans les chambres qui ont ete fermé. Reorienté vers lhotel terminus qui ne prenait que 2 personnes alors que nous etions 3. Nous navons a aucun moment été avisée ni par telephone nibpar mail. Nous avons eu la surprise arrivé à 00h à lhotel.

Hotel is right across train station, very convenient. Becareful walking the streets around the neighborhood. Will not recommend. No convenience stores nearby.

Perfect to the train and bus station ( flixbus, Blabla Bus) Noisy to the main street, quiet to the back side. Walking distance to the port

The hotel was great for proximity to the train station but the area around the hotel is not somewhere you would want to walk around at night.

The hotel is directly across the street from Gare St. Charles, which makes it very convenient both for arriving by train (or on the train from the airport) and for catching the Metro for getting around Marseille. The area has a grocery store as well as some restaurants and cafés and is a short walk or Metro ride to a number of destinations. The hotel itself is clean and comfortable.

Perfect location, clean room and food breakfast. Directly opposite the train station and bus station for airport transfers.

Handy location, especially if you are planning day trips. Next to metro and train stations.

Safe, quiet. Located across the street from the train station.

Within walking distance of most places of interest. Opposite the station which is great for transport to and from the airport. Very pleasant atmosphere. Decent breakfast. Would recommend for a short stay in Marseille.

Hotel location excellent as opposite the train & bus station. Also friendly & helpful check-in staff.

Good breakfast and location right beside train station.

Breakfast was not that great.

Hôtel très bien situé, en face de la Gare St Charles, du métro. A quelques minutes à pied du vieux port, et à 5 stations du Stade Vélodrome. Personnel très professionnel et accueillant. Le petit déjeuner est copieux. Les chambres sont spacieuses. Je recommande cet hôtel

Great place to stay in Marseille. Good breakfast

Helt ok hotell. Frokosten er begredelig, hotellansatte snakker svært dårlig og vil ikke fortsatt så mye engelsk. Ja det ligger rett ved togstasjonen men det viljen å si er det beste med hotellet.

Je n ai jamais vu un petit déjeuner médiocre

Wir waren sehr zufrieden, das Zimmer war sauber und das Frühstück sehr lecker

L'hôtel est très proche de la gare ce qui est très pratique, le personnel très accueillant. Par contre le petit déjeuner n'est vraiment pas à la hauteur avec uniquement des produits très très bas de gamme

The outstanding thing about this hotel is the attitude of the staff. Every staff member greets you with a smile and offers practical advice to help. The receptionists are actually 5* even though the hotel is 3*. The buffet breakfast was unfortunately below par but sufficient to provide bare essentials. Also, given the recent pandemic, I'd suggest young children with obvious colds are prevented from roaming and handling uncovered food meant for public consumption.

Excellent location, right in front of the train station, 15 minutes walk to the port, amazing breakfast.

Lits agréable, personnel de réception très accueillants. Petit déjeuner gourmand et varié. Très bien situé en face de la gare.