1997 Stays Galway

No TV, no instructions on how to use the shower (had to push in a red button behind the cupboard…), no WiFi unless you as the coffee below to give you their codes

It seems like they have recently updated some of the prior complaints, for example, there is coffee and water in the rooms and the shower and toilet worked great. But I do have to say, the beds are extremely uncomfortable, especially the top bunk person will suffer, as it is hard springs and some of them are out of place which will jab you in the stomach when you lay. I didn't realize the size of the room was extremely small, to the point where we actually couldn't store our luggage in the room, we had to keep our luggage in the car in order to physically walk around or get out of the bed. This was unfortunate as the car is not close. I would have definitely considered other places if I would have known the above. Coffee place below though has great breakfast and coffee :)

The toilet kept running all night, then ran out of water in the middle of a shower. Texted the property owner, who failed to respond. The staff at the coffee shop below was very nice, and they tried to help, but they did not get a response from the property owner either.

This property is above their cafe and my room 5 was directly above the ventilation fans - so you hear them loudly throughout your stay (no mention when booking of “bring earplugs”) Despite being mid December, the radiator in my room was not producing heat - perhaps the staff wear outdoor coats when ‘preparing’ the room. The bathroom taps produce only cold water. The shower could provide warm water (hurrah) but this steamed up the bathroom as it doesnt have an extractor fan - you cannot open the window as its broken … There is no way that this room is acceptable to be rented out, and to charge as much as they do is disgusting