Tru By Hilton Ruston

This is a very new hotel and in my opinion, it is by far, the cleanest and nicest in town. We will stay here again in the future on our next trip to Ruston and Tech.

I truly enjoyed my stay at this hotel. The staff was absolutely wonderful—so friendly..... (especially the night shift guy...it may have been his first night but he was excellent at handling my check in) welcoming, and helpful. You could really feel that they cared about making sure their guests were comfortable and had a pleasant experience. I also loved having the pool table and games available and the entire seating in the game area. It gave us a chance to relax, have some fun, and make some great memories without even having to leave the hotel. Those little extras really made the stay feel special. I’m grateful for the hospitality and the wonderful experience. I would definitely recommend this hotel to anyone looking for a comfortable stay with a warm and welcoming atmosphere!

The two young ladies who checked us in were fantastic. They were working without a light while repairs were being made and they were still cheerful and professional (no name tags or I'd mention them). This property has only been open a week or two, and the kinks are definitely still being worked out - no trashcans in the living area, no "do not disturb" hangers, an exit sign hanging off the wall etc. It was a big bummer the pool wasn't open, the kids would have loved to have gone swimming. The rates were high considering the property wasn't finished. I worked out in the gym, which is large and very nice, but several dumbbells were already missing. One of our rooms had a lot of haphazard issues with the shower construction, a towel hanger not installed correctly etc. My kids love hotel breakfasts, but they were not impressed with this one - the eggs were watery and the muffins were not being restocked, even though it was only 7:45am. Also there was no oatmeal. Overall the property is beautiful. The friendly staff and newness of the property would bring us back. If you're sensitive to chemicals give it some time to offgas, as all the new constrution smells were very strong. Its a little tricky to get to but close to grocery and dinner options. This hotel is by far the nicest option in town, it was a good place to stay on the way home from Orange Beach to Fort Worth

No water pressure in the shower, flyes in breakfast area, not enough plates for the number of guests