UH Continental SeoulCenter

Hotel looks new and clean. However, that's all that is good about it considering the price we paid for the stay. Location - was ok but nearby traffic and road works makes the sleep very bad. we could hear the late night road works very clearly so improvement is needed for sound-proof materials of their windows Staff service - very poor. was asked to use their WhatsApp msg. Found out that there were glass wines but no ceramic mug for hot drinks. Asked them and they said no mugs are provided. If that is the case, then why bother providing for a kettle? this is basic amenity! Tidying up room - I realise my room was not cleaned at 330pm. They insisted I put on the DND sign but I asked them to show what time they recorded that but they could not prove. I told them that it could be that their staff came too early before I left at around 930am. This means they did not bother to check and clean between 930am-330pm. Initially they maintained their stance that no staff to do tidying up after 3pm. After much discussion, they then relented to help change the bedsheet and provide new towels. Disappointed overall. Service wise they could have done much better instead of arguing too much. Feedback is for improvement which I already shared with their mgmt. Hope they improve!

I would not recommend UH Continents Soul Center. For a hotel at this price point, the overall experience was extremely disappointing and offered very poor value for money. There are plenty of better alternatives in the same price range, or you could pay a little more for a reputable hotel brand. I chose this hotel for its convenient location and modern facilities, but both turned out to be disappointing. The towels were worn out with loose threads, and the room facilities were mediocre. Daily housekeeping was practically nonexistent, with only towel replacement provided. Hair was left on the floor, and empty water bottles were not removed unless placed in the bin. A proper cleaning was only done once every four days. The gym was barely a gym — just a tiny room with one electronic workout machine and a few dumbbells, with very limited exercise options. Soundproofing was terrible. Even on the 15th floor, street traffic was clearly audible, and late-night roadworks outside made it difficult to sleep. Staff service was also underwhelming, with little genuine warmth or hospitality. Overall, a thoroughly disappointing stay. The hotel is simply not worth the price, and I would not return.

普通のホテルでは無いです。特別な経験をしたいなら泊まる意味はあるがBiz.の出張には相応しく無い。

The room was very clean and nice, but the wall were not soundproof enough. The noise from the wall made me woke up 2 times in the mid night. Other than that everything was perfect.

We are very happy with this brand new hotel 8 mins walk from Myeongdong Night Market. It has easy access to everything but yet slightly more quiet. In the same building are multiple restaurants and a skin clinic, v typical of Seoul. There is a convenience store right next to hotel entrance. The staff were all v friendly and helpful and the rooms are big and v clean. The only thing is some amenities have already broken down. The tablet in our room never worked and the fan cannot be turned off making constant noise throughout the night. The staff made effort to fix without actually fixing them. One more thing is hotel does not have a proper drop off. Overall, I would still stay in this hotel considering hotel is new, the price, the room size, and the convenience.