Residence Inn Glenwood Springs

Not enough parking spaces for gas powered cars, EV stations empty and cars parked in non-designated spots. Also, WIFI did not work for this stay, which was inconvenient. IT help line, not helpful, asked for device IP address, making me feel uncomfortable.

The parking situation is atrocious. After circling for a while we were told to park in a space the size of a ballet shoe, because there was NOWHERE else to go. It wasn’t even a real parking spot. Just an empty area next to huge box truck. It’s paid parking, and we had to park in a space that is not a real space?! You charge money for spaces you don’t have? I got a HUGE ding in my car door! It’s massive and won’t be cheap to fix. We overheard another woman being told there was overflow parking across the street from the hotel. I wouldn’t have felt safe doing that at night! Somehow there was room for several USPS mail trucks though. The pool was FREEZING to the point we couldn’t even get in. The hot tub was ok. All the maintenance outside was really loud and happened fairly early. There was even a child above us who used the floor as their personal trampoline. Thats more about inconsiderate parents, but it was still not a pleasant way to get woken up every morning on vacation. Someone placed trash by our door (because it was at the end of the hallway) and housekeeping walked past it multiple times and ignored it. It was there for over 24 hours. Meanwhile, everyone kept adding more trash to the pile! We finally had to ask to have it taken away. Room was clean. The cabinets could have used a wipe down because a couple of them had food/residue on them. I did like that there was coffee available downstairs all day. Coffee isn’t worth the price of the hotel or damage to my car.

Rooms were nice.....hot tub was great...breakfast was perfect

Property is nice and in great location, and has Tesla chargers. Staff are nice and breakfast is good.

Excellent place to stay, it is near different stores and restaurants. The place has a hot tub and a pool so we had a great time.

Tesla chargers in parking lot

Downside - they make you pay for parking, but use the overflow parking, which is a public parking space provided by the city. That’s a money grab.

The room was clean, bright and had a good layout. Sink area separate from shower but spacious. Bed was comfortable but the pillows were all flat and very uncomfortable. Nick/back aches each day - bring your own. Property is well kept, all areas were clean, pool and hot tub were nice. Less than 5 minute drive to downtown and the hot springs. A Target is walking distance, Petco, Lowes and several restaurants. Biggest complaint is the available parking and the daily fee. For as many rooms and guest, there are not enough spaces for all cars so if you return after say 830pm, you may not have a space to park and will have to park in the community center lot across the street. we did however get the fee removed on the nights/days we did not park in the hotel lot. Overall, I recommend the property. Hiking trails are a short walk across the parking lot at the community center.

First of all they charge $12 to park your car. It is not in a secure parking lot, just their parking lot… All they asked me is if I had a car, never mentioned they were going to charge me $12.00. Furthermore there is no need to pay for parking. It is in a retail area with a huge strip mall and apartment buildings right next door with plenty of public parking. Furthermore the fact is I never parked a car there. The car was parked at my daughters apartment right next door. Secondly, the breakfast was poor. When I got down there, the eggs were totally runny, and the bacon was gone. Lastly, my room was only partially cleaned from the previous occupant.. I found two glasses of some fluid in it sitting on the nightstand. I paid a lot of money to stay at this hotel since it was right next door to my daughters apartment and did not get the value for service provided….. and then charged $12 on top of it…

The facility was in overall good condition. The timer was broken on the hot tub. Our room was nice but the couch was really hard. The breakfast was ok but they seemed to always be behind in coffee. Not a huge selection besides breakfast burritos, scrambled eggs, sausage, and waffles. Also oatmeal and some cheap packaged muffins. Not much homemade. The parking fee seemed unnecessary and detracted from wanting to stay there again. Lots of dogs staying with other guests that barked. Verizon phone service was horrible there. Internet was also weird where I had to pay to upgrade to have any service at all in my room. I always had to reboot my phone whenever I left the property and came back. Location had some nice hikes across the street.

The people working at this property were great, but the rooms had an unpleasant odor and smelled like a wet dog. I understand that you are a pet friendly property, but when I asked if you had a room that would accommodate a person who is allergic to pets, I was told that you only had pet friendly rooms. We have stayed at this property many times, and loved the hotel and the location, but the rooms this time were run down, the towels were old and the fabric furniture needed cleaning. There was also a large group attending a conference, so even breakfast was difficult. It was so loud that you couldn’t hold a conversation, coffee was almost always gone and it was hard to get any food.

This hotel is very clean! We were able to check in early, so our toddler can take her nap! The continental breakfast was great!

The sofa was very dirty could not sit on it The shower was dirty The tv did not work

The parking situation is atrocious. After circling for a while we were told to park in a space the size of a ballet shoe, because there was NOWHERE else to go. It wasn’t even a real parking spot. Just an empty area next to huge box truck. It’s paid parking, and we had to park in a space that is not a real space?! You charge money for spaces you don’t have? I got a HUGE ding in my car door! It’s massive and won’t be cheap to fix. We overheard another woman being told there was overflow parking across the street from the hotel. I wouldn’t have felt safe doing that at night! Somehow there was room for several USPS mail trucks though. The pool was FREEZING to the point we couldn’t even get in. The hot tub was ok. All the maintenance outside was really loud and happened fairly early. There was even a child above us who used the floor as their personal trampoline. Thats more about inconsiderate parents, but it was still not a pleasant way to get woken up every morning on vacation. Someone placed trash by our door (because it was at the end of the hallway) and housekeeping walked past it multiple times and ignored it. It was there for over 24 hours. Meanwhile, everyone kept adding more trash to the pile! We finally had to ask to have it taken away. Room was clean. The cabinets could have used a wipe down because a couple of them had food/residue on them. I did like that there was coffee available downstairs all day. Coffee isn’t worth the price of the hotel or damage to my car.

this hotel needs a good deep clean, we encountered cobwebs and spiders in the room. I know it is getting into winter and they tend to move indoors but that doesn't mean the cobwebs in the corners have to stay there. it lends itself to wondering what else didn't get a through cleaning

Hotel is not clean and it pretty dated

We arrived after 4pm, but our room wasn’t ready. However, the front desk staff was really accommodating & apologetic while we waited. My one issue with the property was that a lot of dogs were staying there. I’m a dog person, but the side doors and stairs were dirty & smelled like dog. I felt the same way about our room - it was dog stinky. Also, the nightly parking fee is a bit excessive for a hotel located outside of town.

Very clean and very spacious

My trip here was just okay. The water was temporarily shut off during the trip from 11am-4pm, of course the day that my fiancé is stuck at the hotel while I’m out working. The coffee pot was missing from the machine. $15 a day for parking Air vents were dirty like they had never been cleaned. They are very strict with getting clean towels and make you bring your old towels by hand down to the lobby to exchange towels. Which is inconvenient. But I enjoyed the super charger in the parking lot.

We stayed a few days here in Glenwood Speings and had a great time. The property was clean and the staff was friendly and welcoming. Traveling here made us feel safe…and comfortable. And that matters

Not enough parking spaces for gas powered cars, EV stations empty and cars parked in non-designated spots. Also, WIFI did not work for this stay, which was inconvenient. IT help line, not helpful, asked for device IP address, making me feel uncomfortable.

The sofa was very dirty could not sit on it The shower was dirty The tv did not work

Overall it was good. This hotel a little bit "older" even it looks new. The decor is "older". You have to pay $12 per night to park there. At night, there is no parking, because it\'s full. If i would be them, i would charge for WIFI, toilet paper, for breakfast, to use the elevator. Might as well at this point, why stop at the parking lot.

The parking situation is atrocious. After circling for a while we were told to park in a space the size of a ballet shoe, because there was NOWHERE else to go. It wasn’t even a real parking spot. Just an empty area next to huge box truck. It’s paid parking, and we had to park in a space that is not a real space?! You charge money for spaces you don’t have? I got a HUGE ding in my car door! It’s massive and won’t be cheap to fix. We overheard another woman being told there was overflow parking across the street from the hotel. I wouldn’t have felt safe doing that at night! Somehow there was room for several USPS mail trucks though. The pool was FREEZING to the point we couldn’t even get in. The hot tub was ok. All the maintenance outside was really loud and happened fairly early. There was even a child above us who used the floor as their personal trampoline. Thats more about inconsiderate parents, but it was still not a pleasant way to get woken up every morning on vacation. Someone placed trash by our door (because it was at the end of the hallway) and housekeeping walked past it multiple times and ignored it. It was there for over 24 hours. Meanwhile, everyone kept adding more trash to the pile! We finally had to ask to have it taken away. Room was clean. The cabinets could have used a wipe down because a couple of them had food/residue on them. I did like that there was coffee available downstairs all day. Coffee isn’t worth the price of the hotel or damage to my car.

Close by to lots of attractions! Loved having the option of a seperate room than the kids.

New, clean, great room with kitchen, very comfortable bed, no problem with getting a late checkout, good breakfast included.

Comfortable, large room with kitchen was welcome. Some TV channels not available though listed on guide; was irritating.

The facility was in overall good condition. The timer was broken on the hot tub. Our room was nice but the couch was really hard. The breakfast was ok but they seemed to always be behind in coffee. Not a huge selection besides breakfast burritos, scrambled eggs, sausage, and waffles. Also oatmeal and some cheap packaged muffins. Not much homemade. The parking fee seemed unnecessary and detracted from wanting to stay there again. Lots of dogs staying with other guests that barked. Verizon phone service was horrible there. Internet was also weird where I had to pay to upgrade to have any service at all in my room. I always had to reboot my phone whenever I left the property and came back. Location had some nice hikes across the street.

We really enjoyed being able to stay as a family (family of 4 and then grandparents) in one space. Having 2 rooms with a common space was ideal for us. The pool was good however there were no towels available when we arrived. Staff was very courteous and brought towels to us when they came out of the dryer. Breakfast was a disaster. WAY too many people since it was only open 7-9:30. Nothing was stocked appropriately, when asked for something staff told us that it was all gone and there would be no more, lack of seating - no more muffins, no eggs, let chip was gone, line for waffles was insane, no fresh plates, chocolate milk gone (this was at 8:00). Terrible experience at breakfast, however, we would give this location another chance as we did enjoy our stay otherwise.

Everything was wonderful, the service, the room, how clean it was, except the sofa sunk in the middle and was not comfortable.

This hotel is very clean! We were able to check in early, so our toddler can take her nap! The continental breakfast was great!

The lady in front desk was extremely friendly and ready to help. The hotel is fine and there are none significant cons.

Hiking in the area. The staff was wonderful!! Very helpful.

Amazing stay. The staff is so friendly and helpful.

The hotel was awesome. The staff was friendly and helpful. Breakfast was good if I had to say something I didn’t like definitely the parking fee. Otherwise, great.

Good quality service.

We arrived after 4pm, but our room wasn’t ready. However, the front desk staff was really accommodating & apologetic while we waited. My one issue with the property was that a lot of dogs were staying there. I’m a dog person, but the side doors and stairs were dirty & smelled like dog. I felt the same way about our room - it was dog stinky. Also, the nightly parking fee is a bit excessive for a hotel located outside of town.

Friendly people, clean comfortable rooms and common spaces. Great stay!

My trip here was just okay. The water was temporarily shut off during the trip from 11am-4pm, of course the day that my fiancé is stuck at the hotel while I’m out working. The coffee pot was missing from the machine. $15 a day for parking Air vents were dirty like they had never been cleaned. They are very strict with getting clean towels and make you bring your old towels by hand down to the lobby to exchange towels. Which is inconvenient. But I enjoyed the super charger in the parking lot.

Property is shabby. The coffee machine in our room was missing the coffee pot and the coffee tray. I asked the front desk for help and they never delivered the missing items. Very bad value for the cost

THE PROPERTY IS NICE AND IS CLOSE TO RESTAURANTS, GAS STATIONS, AND A mall

Close by to lots of attractions! Loved having the option of a seperate room than the kids.

Location is great

Great place and location and staff 👍

Very clean and very nice hotel. In perfect location.

Great place, convenient to town and well maintained. Breakfast got repetitive after the third day of the same.

Great location. Nice building and amenities.

Really nice room. Friendly staff. Quick drive to downtown and to hot springs. Lots of shopping around also. Lived our stay.

Overall, our stay at the hotel was pleasant. The fact that it's pet-friendly was a huge plus for us. However, we noticed that the cleanliness of the property could be improved. On the bright side, the hotel is situated in a fantastic location. Additionally, the complimentary breakfast had a wide assortment of quality items and added value to our stay. One issue we encountered was during an emergency when we needed ice, but unfortunately, we were directed to use the ice maker in our room, which was not feasible. Despite this, we appreciated the efforts of the staff and enjoyed our time at the hotel

Nice hotel located near the major new shopping center on the south west end of town. Basically across the river from where the pool is. Very easy to get anywhere you need to from there. Also very good shopping close by. We would stay in this hotel again.

This hotel is very clean! We were able to check in early, so our toddler can take her nap! The continental breakfast was great!

Breakfast wasn’t great. Not a lot of choice given it’s a larger hotel. They do have make your own waffles again, which I know is popular. The bed was very comfortable. The bedroom and public areas were spotless.

Rooms were nice.....hot tub was great...breakfast was perfect

Breakfast is exactly the same every day

Room was nice and comfortable. Breakfast was terrible. Scrambled eggs had variety of colors, weren’t cooked properly, and options were limited and low quality.

First of all they charge $12 to park your car. It is not in a secure parking lot, just their parking lot… All they asked me is if I had a car, never mentioned they were going to charge me $12.00. Furthermore there is no need to pay for parking. It is in a retail area with a huge strip mall and apartment buildings right next door with plenty of public parking. Furthermore the fact is I never parked a car there. The car was parked at my daughters apartment right next door. Secondly, the breakfast was poor. When I got down there, the eggs were totally runny, and the bacon was gone. Lastly, my room was only partially cleaned from the previous occupant.. I found two glasses of some fluid in it sitting on the nightstand. I paid a lot of money to stay at this hotel since it was right next door to my daughters apartment and did not get the value for service provided….. and then charged $12 on top of it…

Great place, convenient to town and well maintained. Breakfast got repetitive after the third day of the same.

We had a wonderful stay at this property. I would say the room and property were fairly clean and well kept. In addition to the fee for the lodging there was a newly imposed $15 overnight parking fee which came as a surprise. The only thing we were unanimously disappointed with on our stay was the breakfast/ coffee station. The meal was unimpressive, but worse the coffee was cold both days during our visit, and terrible coffee (a simple necessity) was a deal breaker for us. We will be looking for other lodging in the future during our Glenwood stays.

The facility was in overall good condition. The timer was broken on the hot tub. Our room was nice but the couch was really hard. The breakfast was ok but they seemed to always be behind in coffee. Not a huge selection besides breakfast burritos, scrambled eggs, sausage, and waffles. Also oatmeal and some cheap packaged muffins. Not much homemade. The parking fee seemed unnecessary and detracted from wanting to stay there again. Lots of dogs staying with other guests that barked. Verizon phone service was horrible there. Internet was also weird where I had to pay to upgrade to have any service at all in my room. I always had to reboot my phone whenever I left the property and came back. Location had some nice hikes across the street.

We really enjoyed being able to stay as a family (family of 4 and then grandparents) in one space. Having 2 rooms with a common space was ideal for us. The pool was good however there were no towels available when we arrived. Staff was very courteous and brought towels to us when they came out of the dryer. Breakfast was a disaster. WAY too many people since it was only open 7-9:30. Nothing was stocked appropriately, when asked for something staff told us that it was all gone and there would be no more, lack of seating - no more muffins, no eggs, let chip was gone, line for waffles was insane, no fresh plates, chocolate milk gone (this was at 8:00). Terrible experience at breakfast, however, we would give this location another chance as we did enjoy our stay otherwise.