Age Requirements
Minimum age to check in is 16 years old
Pets
Pets not allowed;
Front Desk Services
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Marina Square, MS05, Pedestrian Quarter, Ha Long City, Quang Nin]. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are required to download the property's whatsapp mobile app before check-in. Information provided by the property may be translated using automated translation tools. Guests are required to contact this property by telephone, text message or WhatsApp 24 hours prior to arrival to arrange check-in.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room;
Dining
Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Fee for buffet breakfast: approximately VND 80000 for adults and VND 79998 for children;