Ala Moana Hotel 31st floor
From
245 $US
/nuit
Sélectionnez les dates pour voir les prix et les disponibilités
From
245 $US
/nuit
À propos de cet établissement
Here, you’ll be enjoying yourself all the time. Resort «Luxury Ala Moana Resort 25th floor with balcony» is located in Honolulu. This resort is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the resort. Places nearby: Ala Wai Yacht Harbor, Duke Kahanamoku Beach and Ala Moana Beach Park.,You can stop by the restaurant. The beauty and wellness services: a sauna. Accessibility: there is an elevator/lift.,The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower. The room equipment depends on its category.,No-show availability: unspecified. No-show day period: unspecified. No-show time: ,Visa support: No information on the Visa support, Frequency: 60., Voltage: 120., Sockets: Type a. Type b.
Parking
Wi-fi gratuit
Piscine
Piscine extérieure
24-Hour Front Desk
Parking Onsite
Emplacement
410 Atkinson Drive, Ala Moana, Honolulu, Hawaï, États-Unis d’Amérique
Options de chambre
17
Chambre, vue montagne
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
334 ft²
ClimatisationWi-Fi (gratuit)Kitchenette
15
Chambre, vue partielle sur l'océan
Détails de la chambre
2 Lits Doubles Standard
Couchages 4
334 ft²
ClimatisationWi-Fi (gratuit)Kitchenette
Avis des voyageurs sur Ala Moana Hotel 31st floor
7
Bien
Basé sur 2 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'hôtel Ala Moana, au 31e étage, les voyageurs soulignent un emplacement très pratique avec un personnel agréable et serviable, une qualité des chambres variable, allant de propre et confortable à daté et exigu, des équipements sur place utiles, et parfois un enregistrement lent et des frais supplémentaires.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'hôtel Ala Moana, au 31e étage, les voyageurs soulignent un emplacement très pratique avec un personnel agréable et serviable, une qualité des chambres variable, allant de propre et confortable à daté et exigu, des équipements sur place utiles, et parfois un enregistrement lent et des frais supplémentaires.
Beaucoup apprécient le lien direct avec Ala Moana Center, l'accès facile à Ala Moana Beach et Magic Island, ainsi que la proximité du centre de congrès et des transports en commun. Les chambres varient : certaines ont été rénovées avec une vue magnifique, tandis que d'autres semblent petites, démodées ou bruyantes, avec plusieurs signalements de faible pression d'eau, de moisissures occasionnelles, de parasites ou d'odeurs. Les avantages sur place comprennent une piscine, une salle de sport, un Starbucks, une supérette et des restaurants populaires, mais le parking est cher, la blanchisserie peut être ancienne ou hors service, et certaines unités gérées par des tiers facturent des frais supplémentaires et limitent le service de ménage. Dans l'ensemble, attendez-vous à un séjour pratique en ville plutôt que à l'ambiance d'un complexe hôtelier complet.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
La piscine et la salle de sport sont appréciées, avec un Starbucks, une supérette et des restaurants sur place (dont une steakhouse populaire et un buffet de petit-déjeuner). Les inconvénients incluent un parking cher et des installations datées ou limitées, telles qu'une petite piscine / pas de jacuzzi, et des fermetures occasionnelles.
Avis de voyageur à ce sujet
8
Peter David Brierley
5 oct. 2024
·
A séjourné 2 nuits
Pool area has probably searing for 200 but only 5 sun/shade umbrellas all of which are at eating style tables near towel reception. No shade from hot tropical sun and guests pulling chairs to try and get a bit of shade from . Needs at least 20 umbrellas distributed around thethe lounge chairs just as you would find at every other tropical hotel pool. Spoiled what could have been avrelaxing day at rhe pool.
Pool area has probably searing for 200 but only 5 sun/shade umbrellas all of which are at eating style tables near towel reception. No shade from hot tropical sun and guests pulling chairs to try and get a bit of shade from . Needs at least 20 umbrellas distributed around thethe lounge chairs just as you would find at every other tropical hotel pool. Spoiled what could have been avrelaxing day at rhe pool.
8
YOSHINORI
21 déc. 2024
·
A séjourné 4 nuits
The Starbucks located in 1st floor and it opens from 5:30 am! Very close to shopping area and some restaurants/food court, you can jog in Ala Moana Beach park. It's really nice, convenient and able to relax location for me.
The Starbucks located in 1st floor and it opens from 5:30 am! Very close to shopping area and some restaurants/food court, you can jog in Ala Moana Beach park. It's really nice, convenient and able to relax location for me.
10
Mrs Audrey
15 juil. 2025
·
A séjourné 3 nuits
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
8
James
2 nov. 2024
·
A séjourné 1 nuit
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
8
Aimee
16 janv. 2025
·
A séjourné 5 nuits
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
8
Perry
29 sept. 2024
·
A séjourné 4 nuits
Stayed for 4 night's on a very good black Friday deal via Trip Advisor. Centrally located near the Ala Moana mall with access via a skybridge through the Macy's parking lot, with many eateries & stores. Rooms were on the small size, but a comfortable mattress. Had to request additional pillows (none in closet or additional blankets) since they were on the small size. Large size chair serves as a pull out single mattress. Fridge, coffee maker & microwave included. Pool & fitness room access on 4th floor via Kona Tower or 3rd floor via the Waikiki tower. Free pool & beach towels, as well as free covered cabanas too. A free map would've helped to navigate to/from Skybridge. Lobby chairs & sofa were too soft, which made it difficult to rise. Water bottle filler near elevators is an added amenity. View from the 36th floor of the Waikiki tower is breathtaking. Walking distance to the Magic Island park. Fifteen minute walk to Walmart & Sam's Club. Friendly & courteous staff. Several times calling front desk resulted in automatic disconnections.
Stayed for 4 night's on a very good black Friday deal via Trip Advisor. Centrally located near the Ala Moana mall with access via a skybridge through the Macy's parking lot, with many eateries & stores. Rooms were on the small size, but a comfortable mattress. Had to request additional pillows (none in closet or additional blankets) since they were on the small size. Large size chair serves as a pull out single mattress. Fridge, coffee maker & microwave included. Pool & fitness room access on 4th floor via Kona Tower or 3rd floor via the Waikiki tower. Free pool & beach towels, as well as free covered cabanas too. A free map would've helped to navigate to/from Skybridge. Lobby chairs & sofa were too soft, which made it difficult to rise. Water bottle filler near elevators is an added amenity. View from the 36th floor of the Waikiki tower is breathtaking. Walking distance to the Magic Island park. Fifteen minute walk to Walmart & Sam's Club. Friendly & courteous staff. Several times calling front desk resulted in automatic disconnections.
6
Viktoriya
17 janv. 2025
·
A séjourné 3 nuits
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
8
Jeanhe
8 avr. 2025
·
A séjourné 5 nuits
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
MAYUMI
1 janv. 2025
·
A séjourné 7 nuits
大変便利です。ピンクラインを使ってワイキキ周辺にも行けますが、混雑して満員のバスに乗車することも多い中、アラモアナで買い物や食事関係を済ませて、またウインドショッピングを満喫してホテルに自分のタイミングで戻れることはストレスがかなり減ります。 電子レンジがあることや、冷蔵庫が大きめでよかったです。 ジムやプールも満喫しました。ゆっくりのんびりで満喫しました。リゾート費が無く、是非次回も宿泊したいです。
大変便利です。ピンクラインを使ってワイキキ周辺にも行けますが、混雑して満員のバスに乗車することも多い中、アラモアナで買い物や食事関係を済ませて、またウインドショッピングを満喫してホテルに自分のタイミングで戻れることはストレスがかなり減ります。 電子レンジがあることや、冷蔵庫が大きめでよかったです。 ジムやプールも満喫しました。ゆっくりのんびりで満喫しました。リゾート費が無く、是非次回も宿泊したいです。
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : beaucoup ont trouvé les chambres et les espaces communs propres, mais d'autres ont signalé des moquettes tachées, de la moisissure, des parasites (y compris des cafards et quelques signalements de punaises de lit) et des odeurs occasionnelles.
Avis de voyageur à ce sujet
4
Rowel Dela Cruz
13 janv. 2025
·
What looked like pubic hair shavings on bathroom floor upon check in. Lots of em. Front Desk manager Polly was unwilling to do a room move or some kind of compensation. Not even an apology. When I asked why, she said because it’s her decision. SMH. Showed her coworkers and they were shocked and embarrassed by what happened
What looked like pubic hair shavings on bathroom floor upon check in. Lots of em. Front Desk manager Polly was unwilling to do a room move or some kind of compensation. Not even an apology. When I asked why, she said because it’s her decision. SMH. Showed her coworkers and they were shocked and embarrassed by what happened
6
Sara
12 janv. 2025
·
A séjourné 5 nuits
The hotel is okay. I would consider it for business travel but for a holiday there are many other nicer locations closer to walkable, fun areas (eg Waikiki). We encountered a bed bug in our room and immediately reported it to the manager. We wanted to check out and move to another hotel for our remaining two nights but the hotel would not refund as we booked through Expedia. They moved our room and cleaned our clothing which was appreciated, however not a satisfactory resolution. I’ve been awaiting a response from the manager and Expedia for over a week now on the status of the refund. Lesson learned regarding booking through third party sites.
The hotel is okay. I would consider it for business travel but for a holiday there are many other nicer locations closer to walkable, fun areas (eg Waikiki). We encountered a bed bug in our room and immediately reported it to the manager. We wanted to check out and move to another hotel for our remaining two nights but the hotel would not refund as we booked through Expedia. They moved our room and cleaned our clothing which was appreciated, however not a satisfactory resolution. I’ve been awaiting a response from the manager and Expedia for over a week now on the status of the refund. Lesson learned regarding booking through third party sites.
6
Lan
6 nov. 2024
·
A séjourné 6 nuits
Pro: location, parking garage, soft bed and clean linen and quiet stay if you're on the higher floor. I was on the 21 floor during my stay and it was a peaceful stay. Con: dated hotel that need to be renovated. The room was dated and bathroom smelled moldy. There were fingerprints on the suite door and sliding glass door. The counter, side table and tv remote was dirty when I wiped it with a wet wipe it came away brown. There are stains on chair cushions and the walls. I will not be staying here again. It's disappointing to see the cleaning quality has dropped so drastically after the pandemic.
Pro: location, parking garage, soft bed and clean linen and quiet stay if you're on the higher floor. I was on the 21 floor during my stay and it was a peaceful stay. Con: dated hotel that need to be renovated. The room was dated and bathroom smelled moldy. There were fingerprints on the suite door and sliding glass door. The counter, side table and tv remote was dirty when I wiped it with a wet wipe it came away brown. There are stains on chair cushions and the walls. I will not be staying here again. It's disappointing to see the cleaning quality has dropped so drastically after the pandemic.
8
Sean
15 juin 2025
·
A séjourné 3 nuits
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
4
Lior
27 nov. 2024
·
A séjourné 2 nuits
The room is extreme poorly maintained. It smell of mold, the fixtures are broken and there is almost no water pressure at the shower . Defensively NOT worth $250 a night! Find a different facility!
The room is extreme poorly maintained. It smell of mold, the fixtures are broken and there is almost no water pressure at the shower . Defensively NOT worth $250 a night! Find a different facility!
4
Amanda
20 nov. 2024
·
A séjourné 5 nuits
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
10
Marianne
20 juil. 2024
·
A séjourné 11 nuits
We LOVED everything about this property!!we were in town to see our daughter who lives in Honolulu. We were on the 31st floor with a great view of the city and the ocean. Our room was clean and quiet. Sitting on the lanai each morning and evening was just lovely. The pool area is clean and quiet and has comfortable cabanas for relaxing. We could walk to Ala Moana beach area, and the nearby Ala Moana mall was convenient for food, shopping, and has a Target to grab incidentals. We were in the Waikīkī tower. The Starbucks is conveniently located in the lobby. We grabbed coffee each morning and walked around Ala Moana and Waikiki. The staff was friendly and helpful. Would absolutely stay here again! While self parking is 39.00 a night, it’s the same as every other hotel in the area.
We LOVED everything about this property!!we were in town to see our daughter who lives in Honolulu. We were on the 31st floor with a great view of the city and the ocean. Our room was clean and quiet. Sitting on the lanai each morning and evening was just lovely. The pool area is clean and quiet and has comfortable cabanas for relaxing. We could walk to Ala Moana beach area, and the nearby Ala Moana mall was convenient for food, shopping, and has a Target to grab incidentals. We were in the Waikīkī tower. The Starbucks is conveniently located in the lobby. We grabbed coffee each morning and walked around Ala Moana and Waikiki. The staff was friendly and helpful. Would absolutely stay here again! While self parking is 39.00 a night, it’s the same as every other hotel in the area.
4
John
30 mars 2025
·
A séjourné 2 nuits
The room was very outdated and not so clean the bed had 2 pillows that was like so worn out it was flat when you lay on it. There was a pullout chair that was so dirty from being used it looked like it doesn't belong in there no bags for your dirty laundry no ice machine on the floor it felt like it was a waste of money I must say that the Valet crew had the best service overall.
The room was very outdated and not so clean the bed had 2 pillows that was like so worn out it was flat when you lay on it. There was a pullout chair that was so dirty from being used it looked like it doesn't belong in there no bags for your dirty laundry no ice machine on the floor it felt like it was a waste of money I must say that the Valet crew had the best service overall.
2
SHONDA
17 mars 2025
·
A séjourné 4 nuits
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres vont de petites et datées à des suites rénovées ou spacieuses offrant une excellente vue aux étages supérieurs. Les remarques courantes incluent de petites salles de bain, du bruit de la rue/de l'ascenseur, des matelas mous et une faible pression de la douche ; certaines unités semblent basiques et les vues sur la ville peuvent être décevantes.
Avis de voyageur à ce sujet
8
Edward
4 oct. 2024
·
A séjourné 2 nuits
Large room with a comfortable bed. I was put in the Kona Tower/city view which overlooks the loading dock, so sometimes there was noise in the middle of the night from the trucks backing in to offload supplies.
Large room with a comfortable bed. I was put in the Kona Tower/city view which overlooks the loading dock, so sometimes there was noise in the middle of the night from the trucks backing in to offload supplies.
10
Durlande
21 oct. 2024
·
A séjourné 5 nuits
I booked this hotel for my sister. She was there for an international medical convention and this hotel was the closest! She couldn't stop raving about it! She could walk to the convention center in a 5-min walk. The place was clean and service was wonderful. Would definitely recommend!!
I booked this hotel for my sister. She was there for an international medical convention and this hotel was the closest! She couldn't stop raving about it! She could walk to the convention center in a 5-min walk. The place was clean and service was wonderful. Would definitely recommend!!
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
8
Kayoko
20 sept. 2024
·
A séjourné 3 nuits
清潔でとてもよかったが、浴室のシャワーが固定式で水圧が低いため泡がなかなか落ちなかった。
清潔でとてもよかったが、浴室のシャワーが固定式で水圧が低いため泡がなかなか落ちなかった。
10
Lee Wee Chek
12 janv. 2025
·
A séjourné 5 nuits
Near shopping mall, and nice beds with great views, 20 min walk from main Waikiki stretch.
Near shopping mall, and nice beds with great views, 20 min walk from main Waikiki stretch.
8
Hiroaki
3 nov. 2024
·
A séjourné 5 nuits
Beautiful view from lanai. A little bit noisy from busy street.
Beautiful view from lanai. A little bit noisy from busy street.
8
Sharon M.
27 sept. 2024
·
A séjourné 8 nuits
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
8
JaKeith B.
24 déc. 2024
·
A séjourné 6 nuits
The hotel is in a great location, but the rooms are very outdated for the price.
The hotel is in a great location, but the rooms are very outdated for the price.
8
Derek
4 avr. 2025
·
A séjourné 3 nuits
This is a wonderfully located hotel, right next to the Ala Moana shopping center. The pricing (room and parking) is on par with other Hawaii hotels. The hotel rooms are clean, but a little on the smaller side. The room that we were in look like it was remodeled, as there was no black mold in the bath area.
This is a wonderfully located hotel, right next to the Ala Moana shopping center. The pricing (room and parking) is on par with other Hawaii hotels. The hotel rooms are clean, but a little on the smaller side. The room that we were in look like it was remodeled, as there was no black mold in the bath area.
6
Viktoriya
17 janv. 2025
·
A séjourné 3 nuits
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
It's a huge hotel across from Ala Moana Beach. Our room was supertiny, with partial ocean view. The pool area is nice, but there is no any food or drinks are allowed, and no pool bar is there. Convenient location next to the shopping mall with plenty of food choices.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est fréquemment décrit comme aimable, serviable et efficace, avec un enregistrement facile pour de nombreux séjours. Cependant, les clients signalent également parfois de longues files d'attente ou un enregistrement lent, un suivi inégal et des frustrations lors de la réservation d'unités gérées par des tiers avec un service de ménage limité et des frais supplémentaires.
Avis de voyageur à ce sujet
2
Ofelia
20 oct. 2024
·
A séjourné 5 nuits
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
8
Matthew
19 août 2024
·
A séjourné 6 nuits
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
4
Paul
29 sept. 2024
·
A séjourné 9 nuits
PROS: Good lobby staff and conceier, room lighting,Accent shop, fast elevator, easy access to Ala Moana Center, microwave and refrig., CONS: Fast room service, but did not provide what we asked for. Room service cleaning not consistant not providing enough towels, towet paper, kleenex, did not clean cups, ANTS, small bars of soap, no exhaust fan in bathroom, need more pillows,spare blanklet and shower soap is hard to rinse off using a lot of water.
PROS: Good lobby staff and conceier, room lighting,Accent shop, fast elevator, easy access to Ala Moana Center, microwave and refrig., CONS: Fast room service, but did not provide what we asked for. Room service cleaning not consistant not providing enough towels, towet paper, kleenex, did not clean cups, ANTS, small bars of soap, no exhaust fan in bathroom, need more pillows,spare blanklet and shower soap is hard to rinse off using a lot of water.
10
Larissa
29 janv. 2025
·
A séjourné 5 nuits
Staff was beyond friendly and accommodating
Staff was beyond friendly and accommodating
6
Bradley
7 oct. 2024
·
A séjourné 3 nuits
Great ocean view, but a staff member walked into our room without knocking at 9am on a Sunday 😖. Room wasn’t very clean either, won’t stay again unfortunately
Great ocean view, but a staff member walked into our room without knocking at 9am on a Sunday 😖. Room wasn’t very clean either, won’t stay again unfortunately
10
Patrick
12 janv. 2025
·
A séjourné 2 nuits
The staff was friendly and always helpful. The location is perfect but it’s the staff that made it a memorable experience.
The staff was friendly and always helpful. The location is perfect but it’s the staff that made it a memorable experience.
8
Eunice
21 janv. 2025
·
A séjourné 2 nuits
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
Joliese
10 févr. 2025
·
A séjourné 1 nuit
Service was amazing. I asked front desk if I could have a late check out for 1:00 they did not have that available but instead offered 12:00. I am happy they tried to work something out.
Service was amazing. I asked front desk if I could have a late check out for 1:00 they did not have that available but instead offered 12:00. I am happy they tried to work something out.
8
Randolph
7 avr. 2025
·
A séjourné 4 nuits
Check in was a nightmare! Over 100 guests waiting after two international flights came in at the same time. It took 40 minutes. They did, however, provide fresh baked cookies for guests in line. Rooms need updating. Stains on carpet a d old furniture. No writing tablet or pen. Service was very friendly and professional. I heard from the valet guys that they are doing renovations on a floor by floor basis. It needs it.
Check in was a nightmare! Over 100 guests waiting after two international flights came in at the same time. It took 40 minutes. They did, however, provide fresh baked cookies for guests in line. Rooms need updating. Stains on carpet a d old furniture. No writing tablet or pen. Service was very friendly and professional. I heard from the valet guys that they are doing renovations on a floor by floor basis. It needs it.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement excellent et central, directement relié à Ala Moana Center, accessible à pied à Ala Moana Beach/Magic Island et au centre de congrès, avec des transports en commun faciles. Certains clients ont noté la présence de sans-abri et le bruit de la rue autour de la propriété.
Avis de voyageur à ce sujet
10
Erik
31 déc. 2024
·
A séjourné 4 nuits
Perfectly situated between Waikiki and Honolulu with a huge outdoor shopping mall adjacent and numerous bars and restaurants in the nearby vicinity. Room was clean and comfortable. There is an outdoor pool that we didn’t use much of because the beach is easy walking distance.
Perfectly situated between Waikiki and Honolulu with a huge outdoor shopping mall adjacent and numerous bars and restaurants in the nearby vicinity. Room was clean and comfortable. There is an outdoor pool that we didn’t use much of because the beach is easy walking distance.
10
Sean
9 févr. 2025
·
A séjourné 3 nuits
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Fausto
14 août 2024
·
A séjourné 5 nuits
Overall the stay deserves 4 stars, my biggest complaints are the surrounding areas around the hotel. The hotel needs to do their due diligence to make sure the walkways/side walks surround the hotel are clean and safe. There is a lot of homeless around the area especially behind the hotel that we saw on multiple nights walking back to the hotel. It is a 20-30 minute walk to Waikīkī beach depending on how fast you walk so that’s great.
Overall the stay deserves 4 stars, my biggest complaints are the surrounding areas around the hotel. The hotel needs to do their due diligence to make sure the walkways/side walks surround the hotel are clean and safe. There is a lot of homeless around the area especially behind the hotel that we saw on multiple nights walking back to the hotel. It is a 20-30 minute walk to Waikīkī beach depending on how fast you walk so that’s great.
8
Aimee
16 janv. 2025
·
A séjourné 5 nuits
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
This hotel is literally attached to Ala Moana center so very convenient for dining, shopping etc. it’s a bit out of Waikiki so a tad less busy. The hotel feels like it needs a bit of a facelift as some areas looking pretty dated. Dining choices definitely limited on site with only a buffet breakfast available and some facilities closed at certain times etc. overall a good value for the money in pricey Honolulu.
10
Eugene
8 janv. 2025
·
A séjourné 4 nuits
Centralized, next to the mall & not as crowded as Waikiki.
Centralized, next to the mall & not as crowded as Waikiki.
10
zernisan
4 janv. 2025
·
A séjourné 1 nuit
Great location, close to shopping and water!
Great location, close to shopping and water!
10
Guillermo
27 nov. 2024
·
A séjourné 5 nuits
Close to beach and shopping
Close to beach and shopping
8
Jeanhe
8 avr. 2025
·
A séjourné 5 nuits
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
The room was pretty accurate to the picture on the site. The pool area was actually way nicer than what was pictured so that was great. There is a sky bridge that takes you to the Ala Moana Center Mall which turned out to be a wonderful bonus! Breakfast at Cafe 410 was alright but we preferred going to the Liliha Bakery at the mall. Service was better and the food was AMAZING! I can’t say there was anything exceptional with the service from the hotel staff but overall, a nice stay and reasonably priced for the location.
10
Naoko
3 déc. 2024
·
A séjourné 4 nuits
アラモアナSCと繋がっていたり、徒歩圏内に沢山のお店があり、とても便利な立地でした。早朝に到着しましたが、無料でアーリーチェックインもしていただき、疲れた身体が休まり助かりました。シャワーの水圧が弱く、温度も温めで、固定式のレインシャワーだったのが、少し残念でした。
アラモアナSCと繋がっていたり、徒歩圏内に沢山のお店があり、とても便利な立地でした。早朝に到着しましたが、無料でアーリーチェックインもしていただき、疲れた身体が休まり助かりました。シャワーの水圧が弱く、温度も温めで、固定式のレインシャワーだったのが、少し残念でした。
8
Tabuchi
4 sept. 2024
·
A séjourné 1 nuit
アラモアナショッピングセンターの真横にあり買い物するのに便利でした。
アラモアナショッピングセンターの真横にあり買い物するのに便利でした。
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La restauration est généralement bien considérée : un buffet de petit-déjeuner populaire, un Starbucks sur place et la steakhouse The Signature offrant une vue magnifique et un happy hour. Certains clients ont trouvé les options limitées ou chères, et le service dans certains points de vente mitigé.
Avis de voyageur à ce sujet
10
George
18 oct. 2024
·
A séjourné 3 nuits
Like the convenient location and the excellent breakfast! Did not like one of the food items we ordered for our reunion dinner October 16 at the restaurant on the 36th floor. It totally destroyed our mold for celebration!
Like the convenient location and the excellent breakfast! Did not like one of the food items we ordered for our reunion dinner October 16 at the restaurant on the 36th floor. It totally destroyed our mold for celebration!
8
yasushi
28 juil. 2024
·
A séjourné 5 nuits
シグネチャープライムステーキにサッと行けるのがうれしいです。
シグネチャープライムステーキにサッと行けるのがうれしいです。
8
Penelope
26 déc. 2024
·
A séjourné 1 nuit
Location is great, and the service from The Signature Steakhouse was awesome. Reception -most were okay except for one lady who was a bit rude to us and to another guest.
Location is great, and the service from The Signature Steakhouse was awesome. Reception -most were okay except for one lady who was a bit rude to us and to another guest.
8
James
2 nov. 2024
·
A séjourné 1 nuit
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
This Ala Moana Hotel is just a block away from Ala Moana Shopping Center. There is a convenience store inside the hotel, a Starbucks, a restaurant, a good breakfast buffet. Staff is friendly. It’s not really walking distance to Waikiki… No shuttle to airport. Uber to airport is $25-$30, Taxi $45.
8
Matthew
19 août 2024
·
A séjourné 6 nuits
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
Great property to stay at. We stayed in the Kona tower but I think the Waikiki tower would have been better. Rooms were a bit small and bathroom outdated but very clean. Overall the hotel was clean and in a convenient area of Ala Moana and walking distance to Waikiki. Staff very pleasant although when we checked in I asked for an upgrade as it was my husband and I 30th wedding anniversary , we were informed it wasn’t possible as they were overbooked. Swimming pool could do with an upgrade as it wasn’t very resort like. But I would definitely consider staying there again. Highly recommend happy hour at the Signature Steakhouse , awesome food and service but avoid the Pint and Jigger. Food ok and over priced.
10
Catherine
26 sept. 2024
·
A séjourné 2 nuits
Beautiful place! We also enjoyed eating at the Pint and Jiggers
Beautiful place! We also enjoyed eating at the Pint and Jiggers
10
James William
26 sept. 2024
·
A séjourné 5 nuits
Staff is second to none! Excellent. Great restaurant for early breakfast buffet! Room shows some minor wear, but overall is a great, convenient location. Really nice to be located adjacent to the Ala Moana Center Mall! Second time staying here…..would definitely stay here again to avoid the congestion in downtown Waikiki area.
Staff is second to none! Excellent. Great restaurant for early breakfast buffet! Room shows some minor wear, but overall is a great, convenient location. Really nice to be located adjacent to the Ala Moana Center Mall! Second time staying here…..would definitely stay here again to avoid the congestion in downtown Waikiki area.
10
Francisco
10 oct. 2024
·
A séjourné 3 nuits
We had a great time here. The staff was very friendly and helpful. We arrived in Hawaii early in the day and they were able to help us out with getting checked in early even though our check in time was 3 pm. Offers very convenient options for food and drinks! Loved the breakfast cafe and Starbucks in the building. Pint Jigger was also a cool place to have a drink or some dinner. Ala Moana shopping center just a walk across the street was also really convenient for when wanting to go out and about without needing to drive anywhere. Definitely would stay here again!
We had a great time here. The staff was very friendly and helpful. We arrived in Hawaii early in the day and they were able to help us out with getting checked in early even though our check in time was 3 pm. Offers very convenient options for food and drinks! Loved the breakfast cafe and Starbucks in the building. Pint Jigger was also a cool place to have a drink or some dinner. Ala Moana shopping center just a walk across the street was also really convenient for when wanting to go out and about without needing to drive anywhere. Definitely would stay here again!
10
Wendy
10 oct. 2024
·
A séjourné 2 nuits
Perfect location for shopping and walking to Waikīkī. The Signature, rooftop, happy hour is awesome-Perfect dusk lighting of the high rises there from the 36th floor. Very good food and drinks for good value. Gym and pool are lovely with shaded comfy seating.
Perfect location for shopping and walking to Waikīkī. The Signature, rooftop, happy hour is awesome-Perfect dusk lighting of the high rises there from the 36th floor. Very good food and drinks for good value. Gym and pool are lovely with shaded comfy seating.
10
Christian
20 août 2024
·
A séjourné 5 nuits
Great experience all around. Cafe had good food, staff was very nice and helpful. Room was clean and the ammenities were great. Best part was the proximity to the mall 10/10 would stay again
Great experience all around. Cafe had good food, staff was very nice and helpful. Room was clean and the ammenities were great. Best part was the proximity to the mall 10/10 would stay again
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Sharon M.
27 sept. 2024
·
A séjourné 8 nuits
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
The views are beautiful from all the rooms. The suite is spacious. It was nice to have three full bathrooms. The beach chairs helped us out. The location is great. The downside was that the suite was not clean. All the corners around the floors and the baseboards had accumulated dirt and dust. The same was seen behind the doors and appliances as well as under the beds. We wanted to get a cleaning of the unit but were told it will cost almost $400.
8
A guest from Seattle, NOTAVAIL
18 sept. 2024
·
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in this suite with huge space and nice view.The only problem we met is the glass door in master room, which is not sound proofing. The noise from the street is very clear at night, and it brought me big trouble falling asleep. The location of the hotel is super good and we love the ocean view from room balcony!
Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We had a good time in this suite with huge space and nice view.The only problem we met is the glass door in master room, which is not sound proofing. The noise from the street is very clear at night, and it brought me big trouble falling asleep. The location of the hotel is super good and we love the ocean view from room balcony!
10
James P.
10 sept. 2024
·
A séjourné 2 nuits
It was a absolutely amazing stay at this location. We used it forbthe 5 ladies who were using this place as a bridal suite. We loved it.
It was a absolutely amazing stay at this location. We used it forbthe 5 ladies who were using this place as a bridal suite. We loved it.
8
Lorraine N.
3 sept. 2024
·
A séjourné 3 nuits
We enjoy our staycation and this rental property is in a great location for us to attend a function at the Hawaii Convention Center as well as doing a little shopping next door at Ala Moana Shopping Center. It’s also very spacious and comfortable and the views are great.
We enjoy our staycation and this rental property is in a great location for us to attend a function at the Hawaii Convention Center as well as doing a little shopping next door at Ala Moana Shopping Center. It’s also very spacious and comfortable and the views are great.
10
nancy r.
28 août 2024
·
A séjourné 7 nuits
This property was exactly how it's advertised and pictured. We are a family of 5 and one baby and throughly enjoy the property, location and access to the amenities from the hotel. All the balconies are a plus not just for views but fresh air throughout the property. The only minor inconvenience was in the main bedroom when the balcony door is open it pushes the main door open even in the locked position. Other than that it is an excellent property well furnished and equipped. majo
This property was exactly how it's advertised and pictured. We are a family of 5 and one baby and throughly enjoy the property, location and access to the amenities from the hotel. All the balconies are a plus not just for views but fresh air throughout the property. The only minor inconvenience was in the main bedroom when the balcony door is open it pushes the main door open even in the locked position. Other than that it is an excellent property well furnished and equipped. majo
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novembre 2026
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décembre 2026
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Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 390.4269302702637USD
- 2026-11-07: 390.33318886425786USD
- 2026-11-08: 390.4269302702637USD
- 2026-11-09: 392.18997398913575USD
- 2026-11-10: 390.4269302702637USD
- 2026-11-11: 389.833942267334USD
- 2026-11-12: 390.0724042442627USD
- 2026-11-13: 392.39334285388185USD
- 2026-11-14: 433.49826464379885USD
- 2026-11-15: 431.3963755285645USD
- 2026-11-16: 392.39334285388185USD
- 2026-11-17: 433.24686101184085USD
- 2026-11-18: NO DATA
- 2026-11-19: 432.8275582363282USD
- 2026-11-20: 392.2974787425537USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 433.221628208252USD
- 2026-11-24: NO DATA
- 2026-11-25: 433.26890975744635USD
- 2026-11-26: 391.77762136169434USD
- 2026-11-27: NO DATA
- 2026-11-28: 434.8747705709229USD
- 2026-11-29: 434.58615112146USD
- 2026-11-30: 432.9901506165772USD
- 2026-12-01: 431.680646855835USD
- 2026-12-02: 433.26890975744635USD
- 2026-12-03: 435.69283381237796USD
- 2026-12-04: NO DATA
- 2026-12-05: NO DATA
- 2026-12-06: 434.58615112146USD
- 2026-12-07: 433.26890975744635USD
- 2026-12-08: 433.26890975744635USD
- 2026-12-09: 433.9635137183838USD
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: NO DATA
- 2026-12-13: NO DATA
- 2026-12-14: 433.221628208252USD
- 2026-12-15: 433.26890975744635USD
- 2026-12-16: 432.6708888886719USD
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: NO DATA
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: 434.58615112146USD
- 2026-12-28: 433.26890975744635USD
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 433.221628208252USD
- 2027-01-04: 431.7888021157227USD
Équipements populaires
Parking
Wi-fi gratuit
Piscine
Piscine extérieure
24-Hour Front Desk
Parking Onsite
Activités
Piscine
Piscine extérieure
Terrasse
Connexion Internet
Wi-fi gratuit
Parking
Parking
Parking Onsite
Services
24-Hour Front Desk