Ala Moana Hotel 3402 Spectacular Ocean Views
From
297 $US
/nuit
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From
297 $US
/nuit
À propos de cet établissement
Profitez du confort de la maison et bien plus pendant votre séjour : une piscine chauffée et le Wi-Fi gratuit, mais également une télévision à écran plat et une cafetière et une bouilloire sont à votre disposition. Parmi les autres équipeme...
Emplacement
Ala Moana Condo by Zelloo vous donne rendez-vous à Honolulu près de la plage, dans le quartier Ala Moana. Les célèbres Ala Moana Center et Royal Hawaiian Center valent le détour si une mission shopping est à l'ordre du jour. Vous préférez vous poser et apprécier la beauté naturelle des lieux ? Partez à la découverte des tout aussi sympathiques Waikiki Beach et Honolulu Harbor (port). Les agréables Honolulu Zoo et Centre culturel japonais d'Hawaï méritent aussi une visite. Les points d'eau de la région vous invitent à vous détendre dans et au bord de l'eau en vous adonnant à des activités telles que la planche à voile.
Parking
Wi-fi gratuit
Piscine
Parking Onsite
Emplacement
410 Atkinson Drive 3402, Ala Moana, Honolulu, Hawaï, États-Unis d’Amérique
Avis des voyageurs sur Ala Moana Hotel 3402 Spectacular Ocean Views
7
Bien
Basé sur 105 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les voyageurs apprécient largement l'emplacement pratique à côté d'Ala Moana Center et du centre de congrès, mais les expériences globales varient considérablement, avec des avis allant de séjours agréables et confortables à des frustrations concernant le rapport qualité-prix, ce qui est inclus et la manière dont les problèmes sont traités.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les voyageurs apprécient largement l'emplacement pratique à côté d'Ala Moana Center et du centre de congrès, mais les expériences globales varient considérablement, avec des avis allant de séjours agréables et confortables à des frustrations concernant le rapport qualité-prix, ce qui est inclus et la manière dont les problèmes sont traités.
Les clients apprécient souvent les chambres propres et confortables ainsi que la vue, et plusieurs soulignent le personnel serviable de l'hôtel. Parmi les plaintes récurrentes, on trouve des frais supplémentaires, un nombre limité de fournitures telles que des serviettes ou du papier toilette, l'absence de service de ménage pour les logements gérés par des propriétaires privés, et une communication lente ou inexistante. Attendez-vous à un point de départ pratique avec un excellent emplacement, mais un service et un support variables en fonction de l'hôte externe de l'Ala Moana Hotel 24FL Ocean View Renovated.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Une piscine et une salle de sport sont disponibles, avec des options sur place telles qu'un restaurant, un bar, des cafés, un Starbucks et une supérette ; cet établissement spacieux et plus ancien dispose d'ascenseurs rapides. Le stationnement est systématiquement décrit comme cher, et certains soulignent l'absence de jacuzzi ou de machines à laver en panne.
Avis de voyageur à ce sujet
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 avr. 2025
·
A séjourné 8 nuits
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
10
Frank
29 déc. 2023
·
A séjourné 8 nuits
I prefer not to stay in Waikiki and this hotel is in a great location. The staff is good. Be aware that this place also has private residences. Their owners also rent on this app. It is not always clear if you are renting the hotel side or the private side. The owner of my unit didn't forward the reservation. Hotels.com quickly remedied the situation and booked me into the hotel side. Parking is not included and self parking is $35/day.
I prefer not to stay in Waikiki and this hotel is in a great location. The staff is good. Be aware that this place also has private residences. Their owners also rent on this app. It is not always clear if you are renting the hotel side or the private side. The owner of my unit didn't forward the reservation. Hotels.com quickly remedied the situation and booked me into the hotel side. Parking is not included and self parking is $35/day.
4
Dale
21 juin 2024
·
A séjourné 7 nuits
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
We rented through Expedia as a package deal. Upon checkin we were told by staff that this was third party and as such there would be no housekeeping, additional towels or any services provided to us. The facility is old and run down. There are 2 floors with laundry services but the laundry on floor 3 had broken down washers for the entire week stay. There is a large homeless population surrounding the facility and they just set up tents and pee all over the sidewalks. Oh and dont even think about using their phones- papers in the rooms say even local calls are charged at $0.75 each. Get real. Do yourself a favor and book elsewhere!
8
jun
13 déc. 2024
·
A séjourné 5 nuits
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
6
David Justin
30 juin 2025
·
A séjourné 5 nuits
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
6
James Howard
16 avr. 2025
·
A séjourné 4 nuits
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1 févr. 2025
·
A séjourné 6 nuits
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les commentaires sur la propreté sont mitigés : plusieurs clients ont trouvé les chambres propres, tandis que d'autres ont signalé des problèmes tels que de la moisissure, des draps tachés ou sales, des odeurs et la présence de cafards.
Avis de voyageur à ce sujet
2
ana
22 mai 2024
·
A séjourné 8 nuits
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
The hotel is good but the room we get has to many problems on the bathroom, The shower is very small and with very little water pressure it is very difficult to take showers, the sink was plugged and they took more the two days to fix it. we found out have cockroaches. The fridge was not working good. They don’t have service of recollection of garbage so we have to take care of it
2
Ofelia
20 oct. 2024
·
A séjourné 5 nuits
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
10
Tao
4 févr. 2025
·
A séjourné 4 nuits
Clean place. Roomy.
Clean place. Roomy.
8
NAOUFEL
9 nov. 2024
·
A séjourné 7 nuits
Great location, the room was clean and we had great time
Great location, the room was clean and we had great time
8
Sean
15 juin 2025
·
A séjourné 3 nuits
Room could have been cleaner. The shower curtain had mildew in it.
Room could have been cleaner. The shower curtain had mildew in it.
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
8
Dera-Lynn
28 mai 2025
·
A séjourné 4 nuits
The room was clean and very nice. We wished there were more than 1 roll of toilet paper provided in the unit.
The room was clean and very nice. We wished there were more than 1 roll of toilet paper provided in the unit.
4
Amanda
20 nov. 2024
·
A séjourné 5 nuits
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
There were visible roaches in the drawers and crawled in my luggage. Could not kill it. Dead roaches in the room.
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
2
SHONDA
17 mars 2025
·
A séjourné 4 nuits
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont souvent confortables et offrent une belle vue, et certaines sont spacieuses. Cependant, plusieurs personnes mentionnent le bruit près des ascenseurs, une faible pression d'eau ou des problèmes de climatisation/d'installations, et quelques personnes ont trouvé les logements petits ou démodés.
Avis de voyageur à ce sujet
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Tao
4 févr. 2025
·
A séjourné 4 nuits
Clean place. Roomy.
Clean place. Roomy.
4
kyrie
15 juil. 2024
·
A séjourné 2 nuits
The air conditioner was unavailable, and the toilet tissue holder was broken.
The air conditioner was unavailable, and the toilet tissue holder was broken.
8
jun
13 déc. 2024
·
A séjourné 5 nuits
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
アクセスも良く部屋も綺麗でした ジムもつかえて、プールもあるし 景色もよく快適でした。 ヘアドライヤーはなく 問い合わせにも応じてもらえずでした。 言わなければハウスキーパーも入らないですが 日数分のタオルの用意もあって よかったです。 1人滞在だったので複数の場合はどうなるか なんとも言えません。 シャワーの水圧は やっぱり残念です。
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
10
Bruce
1 févr. 2025
·
A séjourné 6 nuits
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
10
Tiffany
6 août 2024
·
A séjourné 4 nuits
I had a good experience, comfortable bed and nice view from my balcony. Only needed more toilet paper😝
I had a good experience, comfortable bed and nice view from my balcony. Only needed more toilet paper😝
2
SHONDA
17 mars 2025
·
A séjourné 4 nuits
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Dirty. Very small. Smells of smoke. Dirty sheets. Only full beds. Do not ever stay at the Ala Moana Condos. They are not a condo Only a scam
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Les expériences de service varient considérablement : beaucoup signalent des frais non divulgués ou supplémentaires, l'absence de service de ménage ou de fournitures pour les logements gérés par des propriétaires privés, et une communication lente ou inexistante avec des tiers, bien que certains aient trouvé le personnel de l'hôtel serviable et l'enregistrement facile.
Avis de voyageur à ce sujet
4
Tiffani
22 mai 2025
·
A séjourné 5 nuits
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
There are extra fees you have to pay after booking the accommodation, such as a resort fee and check in fee. I booked this accommodation because I thought it’d be cheaper than other options. They also only provide a limited supply of toiletries and will charge you for toilet paper. Overall, people are better off booking through the actual Ala Moana Hotel because it comes out being the same price and you can get house keeping, etc.
2
Ofelia
20 oct. 2024
·
A séjourné 5 nuits
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
We went to check in a little early & was told that this was a privately owned room. We were not allowed to check in till 3 pm. We waited. Then while checking in, we were told of ALL these added fees that were being applied. What a disappointment and very frustrating way to start our vacation. We couldn’t cxl the reservations because of more added another fees. Finally get our keys. Go to the bathroom, there is a big hair ball by the shower, the towel had moldly yellow brown & black stains on them. I tried to message & call the contact info numerous times. The number didn’t work & chat/msg told me someone will contact me with a few days. No one contacted us. Never got any new towels or any service. We left early and no response still. Very disappointed and appalled. Ala Moana Hotel couldn’t do anything about it because it was privately own. The staff has encountered too many complaints time & time again & would not like to endure that experience for the guests but there’s nothing they can do. Having privately owned rooms in a Hotel such as Ala Moana doesn’t make any scene.
10
Ward
7 avr. 2025
·
A séjourné 8 nuits
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
2
Dorothy
5 nov. 2024
·
A séjourné 6 nuits
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
Once you book your reservation, you think you’ve paid everything but nope. Day before check in, email is sent about hotel fees. Hotel fees include a daily charge for “hotel service fee” but when I call hotel for trash service or any maintenance, they said people who rent from Zello do not get access to hotel services. When I inquired about what I am paying a service fee for if not service, front desk said “for check in and check out”. That is something they help with once each yet I am required to pay a service fee for every day I stay at the hotel (6 days total). Ridiculous pricing and lack of communication.
2
Anna
16 nov. 2024
·
A séjourné 7 nuits
I wouldn’t recommend this hotel, Expedia and Zello. Terrible. A lot of hidden fees. No toilet paper. You pay for extra towel and parking lot and resort fee. Definitely not coming back here.
I wouldn’t recommend this hotel, Expedia and Zello. Terrible. A lot of hidden fees. No toilet paper. You pay for extra towel and parking lot and resort fee. Definitely not coming back here.
10
Steven
31 mars 2025
·
A séjourné 3 nuits
Property was fine. It is an outside-managed unit at a condotel, so if you need anything besides check-in and parking, you would have to call outside managers, not the front desk.
Property was fine. It is an outside-managed unit at a condotel, so if you need anything besides check-in and parking, you would have to call outside managers, not the front desk.
2
Robert
16 mai 2025
·
A séjourné 5 nuits
The dishwasher did not work. The communication with the rental company, Zelloo, was horrendous - never responding to phone calls or to emails. I will be filing a complaint with the Attorney General's Office of Hawaii and with the Attorney General's Office in Florida as the company Zelloo does not have a broker license to operate in Hawaii. The refregirator stank as if something died in it.
The dishwasher did not work. The communication with the rental company, Zelloo, was horrendous - never responding to phone calls or to emails. I will be filing a complaint with the Attorney General's Office of Hawaii and with the Attorney General's Office in Florida as the company Zelloo does not have a broker license to operate in Hawaii. The refregirator stank as if something died in it.
6
James Howard
16 avr. 2025
·
A séjourné 4 nuits
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
Housekeeping is not included unless you want to pay an additional fee...according to the reception desk. When I initially booked the room, the site states check-in was 3pm, but reception desk stated check-in was 4pm. Wallpaper in the room was FILTHY; iron provided but no ironing board; coffee, coffee maker, sweetener in room but not creamer. Some sort of construction/renovations were happening 1 floor above - noisy! Basically, I was told that since I booked through Hotels.com, the room was like a private rental and everything would be basic and bare minimum.
4
Jay
27 sept. 2025
·
A séjourné 5 nuits
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Emplacement central très apprécié à côté d'Ala Moana Center et près du centre de congrès, avec des plages et des restaurants à distance de marche.
Avis de voyageur à ce sujet
10
Mrs Audrey
15 juil. 2025
·
A séjourné 3 nuits
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
Superb location. The small refrigerator leaks, otherwise, everything is convenient. Parking is expensive.
10
Sean
9 févr. 2025
·
A séjourné 3 nuits
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
We travel inter Island several times a year and enjoy not only the accommodations but the access to Ala Moana shopping center as well. Makes our regular medical trips so much more enjoyable.
8
Gary
16 sept. 2022
·
A séjourné 9 nuits
Close to department stores and food court and close to beach walking distance
Close to department stores and food court and close to beach walking distance
8
Eunice
21 janv. 2025
·
A séjourné 2 nuits
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
*Easy check in *Paid extra fees at check in (which was due to booking through outside party - and privately owned room) - fees were outlined at booking - multiple reminders sent through email leading up to check in. Make sure to read the fine print or else you’ll be surprised at check in with the extra charges. *no hairdryer in room. Iron, refrigerator, and microwave available in room. *property is next to Ala Moana Shopping Center and a 5 min walk to the Honolulu Convention Center.
6
David Justin
30 juin 2025
·
A séjourné 5 nuits
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
Location is perfect for Attending Shinnyo Lantern Floating Hawaii. It’s an Easy walk to Magic Island/Ala Moana Beach. Ala Moana Center Mall, Hawaii Convention Center, and Don Quixote Super Market. It’s an enormous Hotel,60+ Years old and well maintained.
10
Kelsey Marie Kuulei Miliama Haina
30 mars 2025
·
A séjourné 3 nuits
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
The room was clean and better than we expected. A great view and we got to enjoy the fireworks show which was welcomed surprise! We enjoyed being able to walk to the mall which was so convenient. The staff were very friendly and helpful. We would definitely stay again!
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
10
Bruce
1 févr. 2025
·
A séjourné 6 nuits
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
1901 is near the elevators, but the convenience of the short distance and some of the fastest elevators in existence outweigh the distraction of the elevator noise. This is our third time on the property, and we enjoy the convenience of the location to the center and nearby restaurants.
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
8
Ethel
7 avr. 2025
·
A séjourné 5 nuits
The private room was perfect location to access everything around it.
The private room was perfect location to access everything around it.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Plusieurs personnes soulignent la commodité des options sur place telles qu'un restaurant, un bar, des cafés, un buffet et un Starbucks ; les commentaires sont globalement positifs mais peu détaillés.
Avis de voyageur à ce sujet
8
Jason
9 déc. 2024
·
A séjourné 4 nuits
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
Pros -lobby, pool, weight room -Starbucks on site -close to shopping & conference centre -staff were friendly Cons -noisy - room was behind elevators, up to 50dB all night long from elevators moving up and down. Complained about it but they couldn’t move us. Stay away from any room ending in ‘01’ regardless of floor. -communication - everything was through email, they were relatively quick to respond unless it was something they couldn’t solve like moving us to a different room because of the noise, in that case they didn’t respond until the next day -no hot tub
10
Ward
7 avr. 2025
·
A séjourné 8 nuits
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
Room and location was fantastic. Amenities great. Loved the restaurant, pool, bar, cafes. Only issue was the lack of response regarding early check in. Arrived at 8.30am (My issue), but check in was 4pm. Emailed multiple times over a few days trying to get an earlier check in. No response. Would recommend this location though.
2
Troy
4 oct. 2022
·
A séjourné 3 nuits
Worst hotel experience ever. Check in process was excessively long, learned it was a private owner so hotel says don’t reach out to us for anything. No staff ever came to clean the room even though instructions said it was included. No checkout times were posted. Front door did not self-close. Restaurant in hotel was disgusting. Fees were excessive. Overall -TERRIBLE.
Worst hotel experience ever. Check in process was excessively long, learned it was a private owner so hotel says don’t reach out to us for anything. No staff ever came to clean the room even though instructions said it was included. No checkout times were posted. Front door did not self-close. Restaurant in hotel was disgusting. Fees were excessive. Overall -TERRIBLE.
6
Deivys
10 juin 2025
·
A séjourné 5 nuits
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
Check-in was frustrating — the manager made us wait a long time while they fixed paperwork issues on their end. Thankfully, Expedia stepped in and resolved everything quickly without me even having to ask. That’s why I always book with them. The hotel’s location is excellent, right next to the mall, which was super convenient with a toddler. We also appreciated the buffet and on-site convenience store. Just be aware that parking is pricey — about $40 per night.
6
Tiffani
1 avr. 2024
·
A séjourné 2 nuits
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Had a good stay, but I have to say, needs a little bit of an update. Room felt clean but lamps by the beds were almost falling out of the wall. We love staying here though for a quick staycation! Bonus that Starbucks is literally downstairs in the lobby.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
gaetan
3 sept. 2025
·
A séjourné 15 nuits
Super hôtel
Super hôtel
6
Jessie
27 août 2026
·
A séjourné 5 nuits
Room was relatively clean. Had to pay for any additional towels. View of the parking lot and buildings. No 'city view'. Bathroom sink drained slowly. Clean linen. Bed was kind of uncomfortably hard, could feel the springs. Air conditioner was noisy. Keurig coffee maker and coffee but no sugar.
Room was relatively clean. Had to pay for any additional towels. View of the parking lot and buildings. No 'city view'. Bathroom sink drained slowly. Clean linen. Bed was kind of uncomfortably hard, could feel the springs. Air conditioner was noisy. Keurig coffee maker and coffee but no sugar.
2
Ricky Teruo
17 févr. 2026
·
A séjourné 2 nuits
Room dirty, broken bathroom fixtures. Will not stay here again.
Room dirty, broken bathroom fixtures. Will not stay here again.
4
Jay
27 sept. 2025
·
A séjourné 5 nuits
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
The rooms are in the hotel Ala Moana but the room is owned by Zelloo. The first day we got there, i let them know that the TV was not working and they said they will update me on when they will fix it, and no response regarding the TV after that. I messaged them that the toilet was clogged and no response from them. I had to go buy a plunger and unclog the toilet myself. We stayed there for 5 days and on day 2 we had no more clean towels left. I messaged them and was told to go to the pool and check them out from there but according to the hotel, towels from the pool need to be returned back to the pool. So i had to go buy towels to used for the remainder of my time there. The hotel was nice but the zelloo part was no help with issues or providing necessary supplies. Ran out of toilet paper on day 2 and i didnt even bother messaging since they did not help with anything. I just went and bought it myself. I would not recommend zelloo properties to any of my friends and i will never use them again in the future ever again. Lesson learned i guess.
10
Ryan
17 juil. 2025
·
A séjourné 5 nuits
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Amazing stay very upscale and clean. Views are amazing near shopping center. Stayed for the half marathon and near the convention center.
Politiques de l’établissement
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Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-28: NO DATA
- 2026-09-29: 447.20248260308836USD
- 2026-09-30: 452.2248621752319USD
- 2026-10-01: 313.9794561262512USD
- 2026-10-02: 557.7250864060363USD
- 2026-10-03: 546.9294251582946USD
- 2026-10-04: 478.303445361969USD
- 2026-10-05: NO DATA
- 2026-10-06: 314.6831977881775USD
- 2026-10-07: 347.79197139749147USD
- 2026-10-08: 311.18966015408324USD
- 2026-10-09: 311.1988917067871USD
- 2026-10-10: 554.7156347996826USD
- 2026-10-11: 310.98632396887206USD
- 2026-10-12: 475.27376731991575USD
- 2026-10-13: 311.2070514312744USD
- 2026-10-14: 475.06389644009397USD
- 2026-10-15: 475.51233553585814USD
- 2026-10-16: 453.69250617962643USD
- 2026-10-17: 507.15713010177615USD
- 2026-10-18: 476.8727967185974USD
- 2026-10-19: 516.3276577474976USD
- 2026-10-20: 311.2070514312744USD
- 2026-10-21: 328.4732358970337USD
- 2026-10-22: 470.0378864820557USD
- 2026-10-23: 424.87360399420163USD
- 2026-10-24: 476.60103640304567USD
- 2026-10-25: 326.79205605181886USD
- 2026-10-26: 439.71112944656375USD
- 2026-10-27: 311.30756125790407USD
- 2026-10-28: NO DATA
- 2026-10-29: 492.40185882125854USD
- 2026-10-30: 499.571283186676USD
- 2026-10-31: 501.4467751150207USD
- 2026-11-01: NO DATA
- 2026-11-02: 336.5131922249146USD
- 2026-11-03: 441.96086229800414USD
- 2026-11-04: 458.11898383847046USD
- 2026-11-05: 440.1914122128906USD
- 2026-11-06: 498.0758753739624USD
- 2026-11-07: 502.16483086990354USD
- 2026-11-08: NO DATA
- 2026-11-09: 453.09183290200804USD
- 2026-11-10: 307.26797901013185USD
- 2026-11-11: 352.4855763079834USD
- 2026-11-12: 454.16808673184204USD
- 2026-11-13: NO DATA
- 2026-11-14: 421.07238251174925USD
- 2026-11-15: NO DATA
- 2026-11-16: 322.6304236877747USD
- 2026-11-17: 321.4475748130493USD
- 2026-11-18: NO DATA
- 2026-11-19: 457.02136259451294USD
- 2026-11-20: 475.51233553585814USD
- 2026-11-21: 475.51233553585814USD
- 2026-11-22: 339.1378575015259USD
- 2026-11-23: 340.7708396520996USD
- 2026-11-24: 311.30756125790407USD
- 2026-11-25: 351.3526193079834USD
- 2026-11-26: NO DATA
- 2026-11-28: 411.08685052020263USD
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
Équipements populaires
Parking
Wi-fi gratuit
Piscine
Parking Onsite
Parking
Parking
Parking Onsite
Connexion Internet
Wi-fi gratuit
Activités
Piscine