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Ole Sereni

141 USD

a notte

Media per settembre

Ole Sereni - Image 1

Ole Sereni - Camera

Ole Sereni - Camera

Ole Sereni - Vista dalla camera

Ole Sereni - Reception

Prezzi per Ole Sereni

Seleziona le date per controllare prezzi e disponibilità

141 USD

a notte

Media per settembre

Prezzi medi mensili

Presso Ole Sereni, il prezzo per notte è in media di 98 USD nel mese più economico (dicembre) e di 147 USD nel mese più caro (ottobre), in base agli ultimi 12 mesi.

Prezzo medio per notte presso Ole Sereni per mese, ultimi 12 mesi (USD)
Mese	Prezzo medio
gennaio	104 USD
febbraio	121 USD
marzo	119 USD
aprile	110 USD
maggio	109 USD
giugno	130 USD
luglio	130 USD
agosto	121 USD
settembre	141 USD
ottobre	147 USD
novembre	138 USD
dicembre	98 USD

Prezzo più alto: ottobre (circa 147 USD)

Prezzo più basso: dicembre (circa 98 USD)

Informazioni su questa struttura

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness, una piscina al...

Servizi

Rilassati presso la spa con servizi completi, dove ti attendono massaggi, trattamenti per il corpo e trattamenti per il viso. Il divertimento è assicurato, grazie ad un'ampia gamma di servizi, che includono un centro fitness, una piscina all'aperto e una vasca idromassaggio. Questo hotel propone, inoltre, il Wi-Fi gratuito, servizi di concierge e negozi di articoli da regalo/edicole. Sali a bordo della navetta (a pagamento) e raggiungerai in un attimo il casinò e il centro commerciale.

Servizi per le aziende

Potrai usufruire di accesso gratuito a Internet via cavo, un business center e servizio auto o limousine. Stai pianificando un evento a Nairobi? Presso un hotel avrai a disposizione 176 metri quadrati di spazio con un'area per conferenze e 3 sale riunioni. Potrai usufruire di una navetta da e per l'aeroporto 24 ore su 24 a pagamento; inoltre, in loco troverai il un parcheggio gratuito.

Ristorazione

Prova le specialità di The Big Five Restaurant, che propone cucina internazionale, uno dei numerosi punti dove mangiare presso un hotel, che comprendono 3 ristoranti e un bar/caffetteria. Desideri rilassarti con un drink rinfrescante? Troverai un bar a bordo piscina e 2 bar/lounge. La colazione a buffet è servita nei giorni feriali dalle ore 07:00 alle ore 10:00 e nel fine settimana dalle ore 07:00 alle ore 10:30, dietro pagamento di un supplemento.

Camere

Rilassati in una delle 134 camere con stile personalizzato della struttura, complete di frigorifero e TV LED. La connessione Internet inclusa, wireless e via cavo, ti consente di restare in contatto con il mondo, mentre la TV con canali via satellite è l'ideale per concedersi un po' di svago. Il bagno in camera dispone di combinazione doccia/vasca, set di cortesia gratuiti e asciugacapelli. I comfort includono telefoni, casseforti e scrivanie.

Posizione

A Nairobi (Nairobi South), da Ole Sereni puoi raggiungere Nairobi National Park e Stadio nazionale di Nyayo nel giro di 10 minuti in auto. Questo hotel di lusso dista 7,5 km da Stadio della città di Nairobi e 8 km da Palazzo del Parlamento.

Nelle vicinanze

Centro Commerciale The Nextgen Mall(0.7 miglia)
African Heritage House(1 miglia)
Nairobi National Park(1.1 miglia)
The GoDown Arts Centre(2.6 miglia)
The Imaara Shopping Mall(2.7 miglia)
Centro Commerciale Southfield Mall(3.3 miglia)
Stadio nazionale di Nyayo(4 miglia)
Università di Strathmore(4.2 miglia)
Kenya Railway Golf Club(4.5 miglia)
Stadio della città di Nairobi(4.6 miglia)
Uhuru Park(4.7 miglia)
Central Park(4.7 miglia)
Nairobi Gallery(4.8 miglia)
Nairobi Railway Museum(4.8 miglia)
Bomas(4.9 miglia)
Nairobi (WIL-Wilson)(12.5 miglia)
Aeroporto Internazionale "Jomo Kenyatta" di Nairobi (NBO)(6.7 miglia)

Parcheggio
Navetta da/Per aeroporto
Ristorante
Piscina
Business center
Servizio in camera

Posizione

Off Mombasa Road, Nairobi West, Nairobi, Kenya

Centro Commerciale The Nextgen Mall (0.7 miglia)

African Heritage House (1 miglia)

Nairobi National Park (1.1 miglia)

The GoDown Arts Centre (2.6 miglia)

The Imaara Shopping Mall (2.7 miglia)

Centro Commerciale Southfield Mall (3.3 miglia)

Altre informazioni sulla posizione

Opzioni camera

8

Camera Club

Dettagli della camera

1 Letto Matrimoniale Large

o

3× Letti Singoli

Posti letto: 2

301 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

6

Camera

Dettagli della camera

1 Letto Matrimoniale Large

o

2 Letti Singoli

Posti letto: 2

301 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

4

Suite, 1 camera da letto, vista città

Dettagli della camera

1 Letto Matrimoniale

Posti letto: 2

334 ft²

Aria condizionata

Wi-Fi (gratuito)

Soggiorno separato

Recensioni degli ospiti su Ole Sereni

8.1

Molto buono

Sulla base di 744 recensioni verificate

Per quale tipo di viaggio viene scelta la struttura?

Lavoro

59%

In coppia

15%

Famiglia

11%

Gruppo

9%

In solitaria

3%

Cosa pensano gli ospiti

Riepilogo generato dall'IA sulla base delle recenti recensioni degli ospiti

Nelle recensioni recenti di Ole Sereni, i viaggiatori lodano il personale cordiale, le camere impeccabili e la posizione comoda vicino al Nairobi National Park e all'aeroporto, segnalando al contempo aree datate, problemi intermittenti con l'aria condizionata, chiusure della piscina e servizi di ristorazione e trasporto costosi o lenti.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

Cosa pensano gli ospiti

Nelle recensioni recenti di Ole Sereni, i viaggiatori lodano il personale cordiale, le camere impeccabili e la posizione comoda vicino al Nairobi National Park e all'aeroporto, segnalando al contempo aree datate, problemi intermittenti con l'aria condizionata, chiusure della piscina e servizi di ristorazione e trasporto costosi o lenti.

Molti apprezzano la vista sul parco, una piscina piacevole quando aperta e una spa ben rinomata. Tra i principali inconvenienti figurano il rumore della strada o degli eventi in alcune camere, occasionali problemi di manutenzione e parti della struttura che appaiono usurate. Diversi ospiti segnalano anche prezzi elevati o poco chiari per i buffet e il trasporto aeroportuale, e un servizio più lento al ristorante o in camera nelle ore di punta. Nel complesso, aspettatevi una base conveniente con viste memorabili sul parco, ma verificate la posizione della camera e lo stato attuale delle strutture.

Servizi

Pulizia

Camere

Servizio

Posizione

Ristorazione

Ti è stato utile?

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Servizi

Gli ospiti lodano la spa e i massaggi, la piscina (con accesso alla piscina panoramica Emara) e una palestra discreta. Alcuni segnalano chiusure o lavori di ristrutturazione della piscina e notano che alcune parti della struttura appaiono datate.

Recensioni degli ospiti correlate

10

Danette

7 gen 2026

·

Soggiorno di 2 notti

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

10

Narpat

4 ott 2025

·

Soggiorno di 1 notte

Close to airport , good staff , bountiful buffet and amazing massage !

Close to airport , good staff , bountiful buffet and amazing massage !

2

Rye

25 giu 2023

·

Soggiorno di 1 notte

We chose this hotel in large part because of the swimming pool and it has been out of condition for a long time and not usable. Felt like false advertising from the Expedia photo of the pool and indication that the hotel had a functioning pool

We chose this hotel in large part because of the swimming pool and it has been out of condition for a long time and not usable. Felt like false advertising from the Expedia photo of the pool and indication that the hotel had a functioning pool

8

Mark

23 giu 2024

·

Soggiorno di 2 notti

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.

8

Scott

14 mar 2023

·

Soggiorno di 1 notte

Pros: clean, good gym, quiet, safe, friendly staff, good location, good WiFi. Cons: no room service, main restaurant was not that good. Breakfast was too expensive. Wood key cards often broke. Often changing WiFi password was annoying. Coffee was weak and insipid. Bottomline: It's a great place. I would not pay more than $85 to stay here for the basic room.

Pros: clean, good gym, quiet, safe, friendly staff, good location, good WiFi. Cons: no room service, main restaurant was not that good. Breakfast was too expensive. Wood key cards often broke. Often changing WiFi password was annoying. Coffee was weak and insipid. Bottomline: It's a great place. I would not pay more than $85 to stay here for the basic room.

10

Charles

21 giu 2023

·

Soggiorno di 2 notti

Great place and food! Poop was being refurbished but you’re allowed to use the even better rooftop pool at armada Ole Sereni next door

Great place and food! Poop was being refurbished but you’re allowed to use the even better rooftop pool at armada Ole Sereni next door

10

Megan

22 giu 2024

·

Soggiorno di 1 notte

I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!

I really enjoyed this hotel! I spent a total of 3 nights here and really liked it. If your room is facing the right way you can see into the National Park. The pool area is nice, though it doesn't truly have a good view of the park. They have a bird bath nearish the pool that attracts a lot of interesting birds and makes for a interesting afternoon lounging by the pool seeing the different types of birds. The staff are super friendly and helpful. There's also a rooftop bar with a swimming pool at the neighboring hotel that you have access to that has a great view of the park and Nairobi that sometimes has live music. Overall, it was a great place to stay!

8

jo

28 feb 2025

·

Soggiorno di 1 notte

Very pretty hotel with a beautiful rooftop pool. Food was good and staff was very friendly

Very pretty hotel with a beautiful rooftop pool. Food was good and staff was very friendly

6

Rebecca

19 giu 2023

·

Soggiorno di 2 notti

We have stayed here before & liked the property because of it's view of the animal park, decor & proximity to the airport. However, this time we felt the hotel is looking "worn", a road now obstructs the view of the animal park, the pool was not open/needing repairs (which we were not notified of) & there are newer/nicer airports closer to the airport. It's still a decent hotel but I now longer consider it a "first choice" stay. P.S. Although not very full they seemed understaffed. We waited a long time to get waited on for pizza, dining options that use to be available are now gone or limited (ice cream?) & a request for clean towels never arrived.

We have stayed here before & liked the property because of it's view of the animal park, decor & proximity to the airport. However, this time we felt the hotel is looking "worn", a road now obstructs the view of the animal park, the pool was not open/needing repairs (which we were not notified of) & there are newer/nicer airports closer to the airport. It's still a decent hotel but I now longer consider it a "first choice" stay. P.S. Although not very full they seemed understaffed. We waited a long time to get waited on for pizza, dining options that use to be available are now gone or limited (ice cream?) & a request for clean towels never arrived.

10

Daphne

21 ago 2025

·

Soggiorno di 2 notti

This was exactly what I needed to relax and refresh after my safari. The restaurants were great (try the Hawaiian pizza), the spa is beautiful and Fatima gave me the BEST MASSAGE OF MY LIFE! The entire hotel is very clean and staffed with very nice and welcoming people. The gift shop has many nice local items. The view of the park from my balcony couldn't be beat.

This was exactly what I needed to relax and refresh after my safari. The restaurants were great (try the Hawaiian pizza), the spa is beautiful and Fatima gave me the BEST MASSAGE OF MY LIFE! The entire hotel is very clean and staffed with very nice and welcoming people. The gift shop has many nice local items. The view of the park from my balcony couldn't be beat.

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Pulizia

La pulizia è frequentemente elogiata come impeccabile e molto buona. Alcuni notano problemi di manutenzione come docce che perdono o aree datate, e pochi menzionano le zanzare.

Recensioni degli ospiti correlate

10

Danette

7 gen 2026

·

Soggiorno di 2 notti

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

10

Alafiyah

17 gen 2026

·

Soggiorno di 2 notti

Spotless rooms and excellent service

Spotless rooms and excellent service

10

William

9 mar 2025

·

Soggiorno di 2 notti

Was a pleasant stay. Room was clean, staff were friendly, facilities were good.

Was a pleasant stay. Room was clean, staff were friendly, facilities were good.

10

Rachel

5 ago 2023

·

Soggiorno di 3 notti

Spacious and clean room.

Spacious and clean room.

6

BALAJI

21 ago 2025

·

Soggiorno di 2 notti

Not enough towels and the guy insisted he personally put all of them . Bathroom glass shower wall was leaking as liner was broken.. had to call 3 times and finally go the front desk to push them to get it fixed

Not enough towels and the guy insisted he personally put all of them . Bathroom glass shower wall was leaking as liner was broken.. had to call 3 times and finally go the front desk to push them to get it fixed

8

Winnie

15 mag 2023

·

Soggiorno di 2 notti

The rooms were small but very clean, the staff were very friendly and proffesional.

The rooms were small but very clean, the staff were very friendly and proffesional.

10

David

1 mag 2024

·

Soggiorno di 2 notti

Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.

Our stay was VERY nice. However, we would like to mention two details that may require some attention for future costumers: -Proper insulation of the shower cabin -too hard / too firm pillows Other than this, everything was extremely well at Ole Sereni, especially the friendly staff and the cleanness of your facility. Thank you so much.

10

Daphne

21 ago 2025

·

Soggiorno di 2 notti

This was exactly what I needed to relax and refresh after my safari. The restaurants were great (try the Hawaiian pizza), the spa is beautiful and Fatima gave me the BEST MASSAGE OF MY LIFE! The entire hotel is very clean and staffed with very nice and welcoming people. The gift shop has many nice local items. The view of the park from my balcony couldn't be beat.

This was exactly what I needed to relax and refresh after my safari. The restaurants were great (try the Hawaiian pizza), the spa is beautiful and Fatima gave me the BEST MASSAGE OF MY LIFE! The entire hotel is very clean and staffed with very nice and welcoming people. The gift shop has many nice local items. The view of the park from my balcony couldn't be beat.

10

Magdaline

3 mar 2023

·

Soggiorno di 3 notti

Beautiful hotel with very spacious clean rooms, quiet and great service.

Beautiful hotel with very spacious clean rooms, quiet and great service.

8

Barry

21 gen 2026

·

Soggiorno di 1 notte

The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.

The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.

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Camere

Molti trovano le camere confortevoli, con vista sul parco da alcune, anche se alcune si affacciano su strade trafficate o muri insonorizzati. I problemi ricorrenti includono arredamento datato, layout piccoli in alcune categorie, incoerenze nell'aria condizionata, rumore occasionale e intrattenimento in camera carente; il Wi-Fi è generalmente buono.

Recensioni degli ospiti correlate

8

Giulio

28 ago 2024

·

Soggiorno di 1 notte

Modern hotel in proximity of the airport and National Park. The standar room is too tiny for my taste and the rooms facing the expressways do not have a great view

Modern hotel in proximity of the airport and National Park. The standar room is too tiny for my taste and the rooms facing the expressways do not have a great view

8

Kaitlin

4 nov 2025

·

Soggiorno di 2 notti

The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.

The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.

10

John

1 gen 2024

·

Soggiorno di 1 notte

The hotel staff was great but had bad experience with a broken air condition unit. I called the front desk and who send a repairman they didn’t seem to understand what the issue was. In the end I spend the night sweating

The hotel staff was great but had bad experience with a broken air condition unit. I called the front desk and who send a repairman they didn’t seem to understand what the issue was. In the end I spend the night sweating

8

John

1 mar 2024

·

Soggiorno di 5 notti

Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!

Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!

2

Sharon

7 feb 2024

·

Soggiorno di 2 notti

Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!

Really rude staff and poor service. Our room was on the 4th floor near the entrance to the bedrooms. You could hear the doors opening and closing as people were entering the area and talking! The night before we were due to fly, there was a party in the restaurant which went till nearly 1am! There was no notification of the party and the music could be heard clearly in our room. Despite calling reception twice nothing was done about it. There was no apology from the staff and we had little sleep before. Catching an early flight. Absolutely shocking customer service!!!!

8

Roberto

10 gen 2024

·

Soggiorno di 2 notti

The AC units did not work properly

The AC units did not work properly

6

Steve

11 mar 2025

·

Soggiorno di 1 notte

Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.

Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.

6

Andy

20 set 2024

·

Soggiorno di 1 notte

Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.

Few years since last stayed here. It appears to have been updated as it tries to improve it's tired image. The building of the bypass has had a detrimental effect its unique location. Overall the hotel is good but really disappointed with the in-room entertainment system. The TV would frequently lose video but keep audio, lose both audio and video, or freeze picture before eventually rebooting. After rebooting TV fails to respind to remote control for 10 mins. It all makes for a frustrating time.

8

Lars

21 feb 2024

·

Soggiorno di 3 notti

I enjoyed the peaceful location and silence in the rooms. There is good service, too. The drawback for me was the lack of AC capacity and my room was hot at night, even after I asked the frontdesk to check my AC. So I guess that it is just because that it is an older hotel but the AC is the only drawback

I enjoyed the peaceful location and silence in the rooms. There is good service, too. The drawback for me was the lack of AC capacity and my room was hot at night, even after I asked the frontdesk to check my AC. So I guess that it is just because that it is an older hotel but the AC is the only drawback

8

Marissa

24 nov 2025

·

Soggiorno di 1 notte

Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).

Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).

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Servizio

Il personale è ampiamente descritto come cordiale, disponibile e professionale, con un servizio eccezionale segnalato. Tuttavia, i reclami ricorrenti citano maleducazione o mancanza di risposta in alcuni casi, servizio lento al ristorante o in camera, occasionali problemi al check-in e scarsa comunicazione in merito a costi o rimborsi.

Recensioni degli ospiti correlate

10

Richard

2 dic 2022

·

Soggiorno di 1 notte

I love the location and the staff are always kind. On this recent stay, however, after a 30 minute wait, our suitcases had not been delivered to our room. So I went and picked them myself. The air conditioner was not working, but the facilities crew got it up and running. The food is always good and the location can’t be outdone

I love the location and the staff are always kind. On this recent stay, however, after a 30 minute wait, our suitcases had not been delivered to our room. So I went and picked them myself. The air conditioner was not working, but the facilities crew got it up and running. The food is always good and the location can’t be outdone

6

Solomon

29 dic 2025

·

Soggiorno di 1 notte

Your night receptionist was rude.

Your night receptionist was rude.

8

Garfield

11 nov 2025

·

Soggiorno di 1 notte

The staff , they were all excellent especially the security and the other gentleman at the door on arrival . Nothing was an issue and made our stay awesome 🙏

The staff , they were all excellent especially the security and the other gentleman at the door on arrival . Nothing was an issue and made our stay awesome 🙏

10

Alafiyah

17 gen 2026

·

Soggiorno di 2 notti

Spotless rooms and excellent service

Spotless rooms and excellent service

10

George

18 feb 2024

·

Soggiorno di 1 notte

The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.

The receptionist was very courteous and professional while the dining services staff need more training on how to handle guests.

8

Jacky

8 gen 2024

·

Soggiorno di 6 notti

Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.

Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.

10

Kenneth

24 giu 2025

·

Soggiorno di 1 notte

Amazing service. Food and drinks good value Good attention to every need

Amazing service. Food and drinks good value Good attention to every need

10

Faithbrenda

7 gen 2026

·

Soggiorno di 1 notte

I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.

I really enjoyed my stay at ole sereni,My daughter had an amazing time here.The staff are really nice and friendly they were so helpful.Would stay here again.

8

Barry

21 gen 2026

·

Soggiorno di 1 notte

The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.

The room was spotless although the Ole Sereni is showing signs of being a little tired and could do with a bit of a revamp. Staff were excellent and as before we enjoyed our stay.

2

Harry

27 mag 2024

·

Soggiorno di 4 notti

We have never experienced such headache ,stress ,lies and inconsistencies in any Hotel . Terrible customer service filled with lies and cover ups . Refusal to change rooms and lied to about getting our upgrade money back after finally Charging rooms , being recorded on phone call without our consent while trying to Get help in our situation, and now zero response no matter who we contact to Get our money, its 3 months after we were promised to Get our money back at check out ,still nothing. Even with written communication ,we were still blamed for everything .Never again .

We have never experienced such headache ,stress ,lies and inconsistencies in any Hotel . Terrible customer service filled with lies and cover ups . Refusal to change rooms and lied to about getting our upgrade money back after finally Charging rooms , being recorded on phone call without our consent while trying to Get help in our situation, and now zero response no matter who we contact to Get our money, its 3 months after we were promised to Get our money back at check out ,still nothing. Even with written communication ,we were still blamed for everything .Never again .

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Posizione

Posizione altamente conveniente per gli aeroporti NBO e Wilson e proprio accanto al Nairobi National Park, con viste da alcune camere e ristoranti. Alcuni notano che la zona non è molto pedonale e le strade principali ora separano l'hotel dal parco e possono aumentare il rumore.

Recensioni degli ospiti correlate

10

David

25 gen 2025

·

Soggiorno di 1 notte

Well located near NBO and Wilson Airports. Beautifully designed. Best for transit. To experience Nairobi stay near to downtown or Westlands.

Well located near NBO and Wilson Airports. Beautifully designed. Best for transit. To experience Nairobi stay near to downtown or Westlands.

8

George

26 dic 2024

·

Soggiorno di 2 notti

Good property that is very conveniently located.

Good property that is very conveniently located.

8

Kudzai

10 ago 2023

·

Soggiorno di 1 notte

Ideal stay for those needing quick and easy access to the airport.

Ideal stay for those needing quick and easy access to the airport.

8

Mark

23 giu 2024

·

Soggiorno di 2 notti

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.

The hotel is a little worn In spots. It’s exceptionally clean. It is hard to go out of your room without seeing someone cleaning.Fabulous spa, exercise room,pool even has a padel ball court. Not in a walkable area. Very helpful staff. very comfortable bed. My wife did spot a couple of giraffes out of our window.

6

Steve

11 mar 2025

·

Soggiorno di 1 notte

Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.

Since first visit over fifteen years ago the hotel has lost its usp that you could dine looking out over Nairobi National Park. Now there is a busy road and noise screens separating the hotel from the park. My room was as it has always been but now looking tired and the bathroom in need of a makeover. The hotel is comfortable enough but it's not what it used to be. It's still quite convenient for the airport but there are closer equally decent hotels if that's important to you. The staff are always very nice.

10

Russell

9 ott 2024

·

Soggiorno di 1 notte

Enjoyed the property location in proximity to National Park and other locations visited nearby.

Enjoyed the property location in proximity to National Park and other locations visited nearby.

8

RONALD

12 mar 2023

·

Soggiorno di 4 notti

Unsafe area around hotel

Unsafe area around hotel

8

Job

9 set 2024

·

Soggiorno di 1 notte

Nice location close to the city center and to the main airport.

Nice location close to the city center and to the main airport.

8

Andrew

13 lug 2025

·

Soggiorno di 2 notti

Convenient for airport with great staff

Convenient for airport with great staff

8

Marissa

24 nov 2025

·

Soggiorno di 1 notte

Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).

Nice hotel, although rooms are somewhat outdated. Fantastic location by the national park (at least if you haven’t been in the country for safari), amazing to wake up and see the zebras grazing from my hotel window (ask for a room with a view of the park).

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Ristorazione

Molti ospiti apprezzano i ristoranti, la steakhouse e la colazione a buffet, citando pasti gustosi. Gli aspetti negativi includono prezzi dei buffet elevati o poco comunicati, menu limitati in alcuni locali e un servizio lento o occasionalmente scortese.

Recensioni degli ospiti correlate

4

mohamed

15 feb 2023

·

Soggiorno di 1 notte

Very rude staff at the restaurant in first floor. The hotel isn’t worth the money but it was just like two star hotel with unprofessional staff

Very rude staff at the restaurant in first floor. The hotel isn’t worth the money but it was just like two star hotel with unprofessional staff

10

Danette

7 gen 2026

·

Soggiorno di 2 notti

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

Beautiful room overlooking the Kenya National Park. Everything was clean. I love seeing all the African themed art, absolutely beautiful. The food was SO good. Every single employee was outstanding, kind and helpful. We ended up having to extend our stay due to a canceled flight back to the US, but honestly I love being here. The pool is wonderful, the grounds are beautifully landscaped. We recommend staying here.

8

Kaitlin

4 nov 2025

·

Soggiorno di 2 notti

The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.

The club room was okay, thought the view of the park would be better since we paid more specifically for that. Was pretty disappointed that the buffet dinner was average and they charged $45 USD per person without telling us the cost beforehand. They also did not mention that there was an option for a la carte which would've cost about $15 USD per plate.

8

John

1 mar 2024

·

Soggiorno di 5 notti

Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!

Nice hotel with some beautiful views and neat functional rooms. Wi-Fi is good. Showers are hot. Beds are comfortable. The major problem of hotel is some (not all) of the staff who just do not understand service! Examples being the 10 mins it take to get served a drink as the staff will walk past you and ignore you! The receptionist who acts like a robot and will roll her eyes at you when asking perfectly a reasonable questions (the question being why when dial the number for room service, why does nobody answer? Reply being that the number shown on the room service menu is not the correct number!!!!!!) In fairness, management are quick to deal with any complaint you make and will try to resolve with some sort of customer services but better to not have these things in the first place! The food menu in the waterside is 75% pizza and 25% nibbles type food. Why not expand a little and give a greater choice. I did later find out you can order from the full restaurant menu in waterside so why not give out a menu stating this? All in all it is a nice place to stay and fairly chilled but could do better!

10

Narpat

4 ott 2025

·

Soggiorno di 1 notte

Close to airport , good staff , bountiful buffet and amazing massage !

Close to airport , good staff , bountiful buffet and amazing massage !

8

Nicholas

8 ago 2024

·

Soggiorno di 1 notte

Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.

Staff at the hotel were pleasant. Shout out to the reception team. In room service was great. The room was clean. My only complaint is their breakfast. They charged me 3500 for a cap of tea and bread. The woman who was working in the dining room was cold and appeared to rush my meal. I would not go for breakfast next time. They also did not uave mich options for breakfast.

8

Jacky

8 gen 2024

·

Soggiorno di 6 notti

Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.

Just finishing up a 6-night stay here. Pros: Very safe with visible security presence and required key card access to hallway to rooms. Staff are very friendly and helpful especially Johnson and Faith in Big 5 restaurant where I had excellent meals. Breakfast is the best with a lot of options on the buffet for a reasonable price (Ksh 3500). Had a nice room facing the park but much fewer animals compared to my last visit since there is a big highway now behind the hotel. Better views from the rooftop restaurant at Emara across the street. Cons: AC did not work in the first room I was given. Switched after 2 nights to a much better one where it was at least functional. Can only cool to 18C, wished it could go lower by a few more degrees. My check-in was also a bit involved as Expedia confirmation did not show up on hotel side. I resolved by calling Expedia customer service. Last tip for improvement is quicker service in the restaurants once a guest is seated. The service IS good, in terms of friendliness, correct orders etc, just engage the customer as soon as they are seated.

8

Chris

8 dic 2022

·

Soggiorno di 19.331 notti

Property is great. Our second time staying here in less than a week. First stay was excellent. Second time we decided to stay here from The Nairobi Serena as it was close to the airport & we were traveling that night. We ordered food (with two little kids) which took over an hour for just pizza & fries as it was late afternoon. Once the pizza was ready, it sat on the kitchen counter until I finally decided to go collect it myself as our server didn’t seem to care. To make matters worse, we got to the hotel at around 3pm and our room wasn’t ready, they finally put us in whatever was available (not the room we booked) and the room (club room number 329) smelled like cigarette smoke (previous guest). They finally changed us to a different room (350) but at this time our kids had missed their naps. Front desk was very helpful but I think the service was absolutely horrible. Maybe the newer side (Emara) has better service but the food isn’t great there either for what they charge. Mark you we stayed at Serena, Radisson Blu Arboretum, Sarova etc during our 3 week visit to Kenya & they all had amazing customer service so this is not coming from nowhere. I would love to stay at Olesereni again but I’m not too sure I would again.

Property is great. Our second time staying here in less than a week. First stay was excellent. Second time we decided to stay here from The Nairobi Serena as it was close to the airport & we were traveling that night. We ordered food (with two little kids) which took over an hour for just pizza & fries as it was late afternoon. Once the pizza was ready, it sat on the kitchen counter until I finally decided to go collect it myself as our server didn’t seem to care. To make matters worse, we got to the hotel at around 3pm and our room wasn’t ready, they finally put us in whatever was available (not the room we booked) and the room (club room number 329) smelled like cigarette smoke (previous guest). They finally changed us to a different room (350) but at this time our kids had missed their naps. Front desk was very helpful but I think the service was absolutely horrible. Maybe the newer side (Emara) has better service but the food isn’t great there either for what they charge. Mark you we stayed at Serena, Radisson Blu Arboretum, Sarova etc during our 3 week visit to Kenya & they all had amazing customer service so this is not coming from nowhere. I would love to stay at Olesereni again but I’m not too sure I would again.

8

Carla

13 feb 2023

·

Soggiorno di 2 notti

While the hotel itself is very nice and the rooms are clean, we found the food to be very expensive - over 30USD per person for a buffet lunch. Also, we asked the concierge to get us a taxi into Nairobi and asked multiple times for the price. He never told us. The ride was around 12 minutes and we were charged $30USD when an Uber was around $4USD. If you stay here, take an Uber everywhere!

While the hotel itself is very nice and the rooms are clean, we found the food to be very expensive - over 30USD per person for a buffet lunch. Also, we asked the concierge to get us a taxi into Nairobi and asked multiple times for the price. He never told us. The ride was around 12 minutes and we were charged $30USD when an Uber was around $4USD. If you stay here, take an Uber everywhere!

10

Polly

26 ott 2025

·

Soggiorno di 1 notte

The hotel was amazing. The staff were all lovely and the steak house had incredible food. They also made our room super special for our honeymoon with a great view of the nation park. Great place to stay.

The hotel was amazing. The staff were all lovely and the steak house had incredible food. They also made our room super special for our honeymoon with a great view of the nation park. Great place to stay.

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10

Melissa

18 lug 2026

·

Soggiorno di 2 notti

The staff here is AMAZING!! I chose this place for a second time on my way and my daughter chose to stay here a third time! LOVE it! Love the pools. Gym is well-equipped with great hours. Two gift shops on site with resasonable and set prices, which is a respite after dealing with haggling other places if you want a quick souvenir. Food was good!

The staff here is AMAZING!! I chose this place for a second time on my way and my daughter chose to stay here a third time! LOVE it! Love the pools. Gym is well-equipped with great hours. Two gift shops on site with resasonable and set prices, which is a respite after dealing with haggling other places if you want a quick souvenir. Food was good!

10

Jorge Alberto

11 lug 2026

·

Soggiorno di 1 notte

No tomamos el desayuno

No tomamos el desayuno

10

Neil

14 mag 2026

·

Soggiorno di 2 notti

Nice hotel, friendly staff, close to the national park.

Nice hotel, friendly staff, close to the national park.

10

Nnamdi

13 mag 2026

·

Soggiorno di 21 notti

I enjoyed my stay at this hotel, the staff were great and catered to most of my needs. Also the breakfast every morning was good and satisfying. I’d stay there again

I enjoyed my stay at this hotel, the staff were great and catered to most of my needs. Also the breakfast every morning was good and satisfying. I’d stay there again

10

Rosemary

17 apr 2026

·

Soggiorno di 7 notti

Excellent services

Excellent services

Politiche della struttura

Istruzioni per il check-in

Tutto ciò che devi sapere per un check-in senza problemi.

Check-in

Check-out

Dalle 14:00 alle 21:00

Prima delle 12:00

Informazioni utili

Ulteriori condizioni e informazioni su questa struttura.

Servizi extra

Servizi aggiuntivi a pagamento che puoi richiedere.

Hai delle domande?

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Prezzi per le prossime date

settembre 2026

dom	lun	mar	mer	gio	ven	sab
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $106	21 $108	22 $108	23 $108	24 $108	25 $106	26 $106
27 $106	28 $108	29 $108	30 $108

ottobre 2026

Più economico

Più costoso

Prezzo medio per notte per tutte le offerte, con tasse e costi.

Prezzi in USD per 2 ospiti, aggiornati ogni giorno.

2026-09-20: 106.46417535887146USD
2026-09-21: 108.32921798704528USD
2026-09-22: 108.32550471659852USD
2026-09-23: 108.32550471659852USD
2026-09-24: 108.30349658303071USD
2026-09-25: 106.46053215013123USD
2026-09-26: 106.46053215013123USD
2026-09-27: 105.89294475USD
2026-09-28: 108.32921798704528USD
2026-09-29: 108.32921798704528USD
2026-09-30: 108.32921798704528USD
2026-10-01: 108.32921798704528USD
2026-10-02: 107.06757304875946USD
2026-10-03: 109.57518661849213USD
2026-10-04: 156.56957547184754USD
2026-10-05: 159.11875314898683USD
2026-10-06: 156.56957547184754USD
2026-10-07: 156.56957547184754USD
2026-10-08: 111.47158186034393USD
2026-10-09: 115.65155084983063USD
2026-10-10: 109.57518661849213USD
2026-10-11: 109.57518661849213USD
2026-10-12: 116.37908036828613USD
2026-10-13: 111.47158186034393USD
2026-10-14: 117.6690740245819USD
2026-10-15: 111.47158186034393USD
2026-10-16: 115.66909254960632USD
2026-10-17: 109.57518661849213USD
2026-10-18: 109.57518661849213USD
2026-10-19: 111.47158186034393USD
2026-10-20: 111.47158186034393USD
2026-10-21: 111.47158186034393USD
2026-10-22: 111.47158186034393USD
2026-10-23: 109.57518661849213USD
2026-10-24: 109.57518661849213USD
2026-10-25: 109.57518661849213USD
2026-10-26: 111.47158186034393USD
2026-10-27: 111.47158186034393USD
2026-10-28: 111.47158186034393USD
2026-10-29: 111.47158186034393USD
2026-10-30: 109.57518661849213USD
2026-10-31: 109.57518661849213USD
2026-11-01: 115.65155084983063USD
2026-11-02: 111.47158186034393USD
2026-11-03: 111.47158186034393USD
2026-11-04: 117.6690740245819USD
2026-11-05: 111.47158186034393USD
2026-11-06: 109.57518661849213USD
2026-11-07: 108.43108770835876USD
2026-11-08: 108.43108770835876USD
2026-11-09: 111.47158186034393USD
2026-11-10: 111.47158186034393USD
2026-11-11: 111.47158186034393USD
2026-11-12: 111.47158186034393USD
2026-11-13: 109.57518661849213USD
2026-11-14: 109.57518661849213USD
2026-11-15: 109.57518661849213USD
2026-11-16: 111.47158186034393USD
2026-11-17: 111.47158186034393USD
2026-11-18: 111.47158186034393USD
2026-11-19: 111.47158186034393USD
2026-11-20: 115.66909254960632USD

Questa struttura offre trasferimenti dall'aeroporto (possono essere previsti supplementi). Contatta la struttura 24 ore prima dell'arrivo per organizzare il servizio, utilizzando i recapiti riportati sulla conferma della prenotazione. Contatta la struttura almeno 48 ore prima dell'arrivo per prendere accordi per il check-in. I recapiti sono indicati sulla conferma della prenotazione. Gli ospiti devono contattare la struttura in anticipo per ricevere le istruzioni relative al check-in. Al loro arrivo, saranno accolti dal personale alla reception. Se hai domande, contatta la struttura tramite i recapiti indicati sulla conferma di prenotazione. Le informazioni fornite dalla struttura potrebbero essere tradotte con strumenti di traduzione automatica. Gli ospiti che richiedono il check-in anticipato garantito devono prenotare il loro soggiorno includendo la data del check-in in anticipo. Le richieste di check-in anticipato effettuate diversamente da quanto indicato sono soggette a disponibilità e prevedono il pagamento di un supplemento pari al 50% della tariffa giornaliera della camera.

Il check-in deve essere effettuato da una persona con almeno 18 anni.

Per eventuali ospiti aggiuntivi possono essere previsti supplementi, variabili in base alla politica della struttura.
All'arrivo, oltre a un documento di identità comprensivo di foto, potrebbero essere richieste una carta di credito/debito o una caparra in contanti per eventuali spese accessorie.
Tutte le richieste speciali sono soggette a disponibilità al momento dell'arrivo e possono comportare spese aggiuntive. Le richieste speciali non sono garantite.
N° partita IVA/codice fiscale: P051183856D
Questa struttura accetta pagamenti con carte di credito e i contanti
La struttura è dotata di un estintore antincendio
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

È necessario prenotare i massaggi e i trattamenti spa. Per effettuare la prenotazione, contattare un hotel prima dell'arrivo, utilizzando i recapiti riportati nella conferma della prenotazione.
Nelle camere della struttura sono ammessi solo gli ospiti registrati.

Sono previsti limiti di altezza per il parcheggio.

Costo colazione a buffet: 3900 KES per gli adulti e 3900 KES per i bambini (importi approssimativi).
Navetta per l'aeroporto: 3900 KES a persona (solo andata)
Navetta per l'aeroporto, a bambino: 3900 KES (solo andata), (da 5 a 11 anni)
Il check-in anticipato è a pagamento e soggetto a disponibilità
Il check-out posticipato è a pagamento e soggetto a disponibilità
Letto aggiuntivo: 40.0 KES al giorno

È possibile che questo elenco non sia completo. Tariffe e depositi potrebbero non includere le tasse e sono soggetti a modifiche.