Leonardo Plaza City Tower Tel Aviv

Beautiful newly renovated room Breakfast was excellent Central convenient location

Stuff super professionale, cordiali e carini, stanza perfetta, servizio eccellente, colazione strepitosa. Consigliatissimo, prezzo vale tutto.

Sorry convenient to get around Israel via train and easiest access to the airport. Only fifteen minutes! Staff was super helpful. Beautiful rooms. I had a suite with a cube 6j Jill

Lástima. Porque se ve que tuvo sus épocas de gloria hace muchos años. Lo que nos hizo quedarnos es que está junto a una estación de tren. Y eso es lo máximo porque a traves de la red de trenes en Israel, te comunicas LITERALMENTE a todos lados y no necesitas ni rentar coche ni saber el idioma. El restaurante y su desayuno, es extenso y buenísimo...pero cosa curiosa: muchas ensaladas..PERO NADA DE FRUTA. Lo que está muy bien es la alberca en el mismo nivel del restaurante y un Spa que se pone de mucho ambiente. Merecen mención aparte y felicitación, algunos de front desk, como Osher, tambien Meirón y Laura. Tal vez, porque estuvimos en un muy mal momento para Israel (en guerra), y practicanente no había turismo, casi todo el personal no estaba para nada calificado para atención al turista. No hablaban ni entendían inglés. En una ocasión estaba en el front desk una güerita muy mona, recargada en su silla y las patas sobre el esctitorio. Nos dijeron que están en remodelación de lis pisos 9 al 11. Ojalá lo cerraran y lo remodelaran en su totalidad. "Leonardo" es un muy buena cadena y conocen su negocio Por ejemplo el de Rehovot muy recomendable.

The hotel’s description promised a "comforting indulgence," but unfortunately, my experience didn’t align with these expectations. On the night of the 3rd of September, a loud screeching noise from the air-conditioning unit kept me awake, which was particularly disappointing after already changing rooms due to similar issues. Additionally, I noticed mold in the bathroom, a persistent leak outside the room, and neither room I stayed in had a bath plug, making the bath unusable. These issues detracted from the comfort that was advertised. The most distressing incident occurred when I accidentally got locked in the bathroom during the night, without my phone, and had to wait about 10 minutes to free myself. At checkout, the staff kindly asked if I had been contacted about another room change following my complaint to Expedia, but no one had reached out to me. Given the short duration of my stay, it wouldn’t have been worth moving rooms again. While the staff were friendly and tried to assist, my stay was far from the "comforting indulgence" described. I kindly request compensation for the inconvenience and discomfort I experienced. Please note that I have photo evidence of the issues mentioned and can provide them if needed.