Boutique Hotel Boris Palace & Restaurant

Beautiful room and the attention to detail was incredible. Good price and great location. However, we feel that we were taken advantage of by the owner. It could have been a simple misunderstanding but he said our credit card didn't go through and demanded secondary payment and we ended up being charged twice. And then at dinner we were overcharged again when he said the side dish was included and it wasn't. He also dropped our dishes and instead of giving us maybe a complimentary glass of wine we got nothing. The food was great but we still left with a bad taste in our mouths.

The hotel was centrally located and the price was good. The attention to detail in the furnishings and decorations was beyond impressive. It was a beautiful hotel and our room was very nice. However, this hotel does not accept credit cards, only debit cards. And this was possibly a miscommunication but the dinner was a la carte thereby costing much more than expected. The restaurant is also beautiful The wine and food were good but the service needed improvement.

The Lady from the personnel was very polite when she welcomed us. We suggest that the existing tiny ancient TV to be replaced with a slightly bigger size and installed on the correct wall. Hopefully, that will improve the hotel rating.

Comfiest sleep. Great service. Great people. Nice outdoor terrace in the room. Fantastic location. Everything you need in Plovdiv. I’ll return.

Local otimo mas ar condicionado nao é bom.