The Gallant Entertainment District

Misleading listing on the property, it is a rented out condo by the renter of the condo, so no actual connection with the property. Its difficult to find and the check in was difficult and confusing. The property is smaller than it seemed in pictures, no property amenities and broken facilities and poor lighting. If I had known it wasnt a hotel i would have spent a couple hundred more on a nicer actual hotel. Overall it was very frustrating and makes me hesitant to use a booking agent again.

A great central location. However, the apartment is extremely beat up with little to no supplies available to cook or shower..With amenities that are held together with duct, tape and shoe string. Upgrades or fixes, whatever has happened, are not complete or have damaged the rooms to be true to almost a concerning level. I would not recommend someone stay here. unless it was way cheaper. Or a last minute choice.

Title: Poor First Impression, Better Second Unit — Mixed Experience I stayed here temporarily due to an issue at my home, and the first unit I was assigned was very disappointing. The sheets had visible hair and stains, the floor did not appear vacuumed, there were hairs in the bathroom, and the pillow had an unusual odor. Because I am sensitive to dust and skin allergens, I requested a refund and asked to move, but the property manager directed me to customer support and declined my requests. I also asked to speak with management but was not given contact details. After spending considerable time with support, I was told the owner refused a refund, and my attempts to call the owner directly were not answered. My only option was to move units. In fairness, the second unit was noticeably cleaner. I received only one key at first and had to follow up multiple times over several days to get a copy. I extended my stay for a week and paid a $150 cleaning fee; the cleaner was very thorough, and the unit stayed clean afterward. My deposit was not returned when promised on checkout day but was processed promptly after I called. Overall, the improved unit and cleaner’s effort were appreciated, but due to the initial condition and inconsistent service, I would hesitate to recommend.

**Title: Unpleasant Start but Improved Stay Overall** I stayed here temporarily due to an urgent housing issue, and my first assigned unit was disappointing. The sheets showed visible hair and stains, the floor did not appear properly cleaned, there were hairs in the bathroom, and the pillow had an unusual odor. I raised these concerns immediately and requested either a refund or a different unit, but was directed to customer support instead and could not reach management directly. After considerable time following up, I was informed my refund request was declined, and attempts to contact the owner were unanswered. My only option was to switch units. In fairness, the second unit was noticeably cleaner and more comfortable. I was initially provided only one key and had to follow up several times before receiving another. I extended my stay and requested an additional cleaning, which was done very thoroughly and made a clear difference in comfort for the remainder of my visit. At checkout, my deposit was not returned when first indicated, but it was processed promptly after I followed up. Overall, I appreciated the improved condition of the second unit and the effort of the cleaning staff. However, due to the initial cleanliness issues and inconsistent service experience, I would personally hesitate to recommend.

Clean room, plenty of space, and perfect location with great view of CN Tower.