Sonesta Simply Suites Cleveland Westlake
US$ 73
/ noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 73
/ noite
Média para setembro
Média de preços por mês
Em Sonesta Simply Suites Cleveland Westlake, a diária custa em média US$ 69 no mês mais barato (dezembro) e US$ 126 no mês mais caro (agosto), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 91 |
| fevereiro | US$ 78 |
| março | US$ 74 |
| abril | US$ 80 |
| maio | US$ 89 |
| junho | US$ 86 |
| julho | US$ 93 |
| agosto | US$ 126 |
| setembro | US$ 73 |
| outubro | US$ 75 |
| novembro | US$ 74 |
| dezembro | US$ 69 |
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set. · US$ 73
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O
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Mais caro: agosto (aprox. US$ 126)
Mais barato: dezembro (aprox. US$ 69)
Sobre esta propriedade
Aproveite as opções de lazer, como uma academia aberta 24 horas, ou aprecie a vista em um terraço e um jardim. Este hotel em estilo colonial ainda oferece Wi-Fi de cortesia, assistência com excursões/ingressos e área para piquenique.
Comodidades
Aproveite as opções de lazer, como uma academia aberta 24 horas, ou aprecie a vista em um terraço e um jardim. Este hotel em estilo colonial ainda oferece Wi-Fi de cortesia, assistência com excursões/ingressos e área para piquenique.
Comodidades
As comodidades presentes incluem acesso grátis à internet com fio, check-out expresso e armazenamento para bagagem. Hotel possui um espaço de 46 metros quadrados, contendo espaço para conferência e sala de reunião, e é o local ideal para quem está planejando eventos em Westlake. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Sonesta Simply Suites Cleveland Westlake conta com uma lanchonete/delicatessen onde os hóspedes pode saborear uma refeição.
Quartos
Sinta-se em casa em um de nossos 104 quartos que apresentam cozinhas com geladeiras e micro-ondas. Seu quarto inclui uma cama colchão com pillow-top e todos os quartos contam com sofá-cama Casal. O acesso à internet com e sem fio de cortesia e as smart TVs 50 polegadas com canais a cabo garantem a sua diversão. As comodidades incluem cofres e cafeteiras/chaleiras, além de telefones com chamadas locais grátis.
Localização
Em Westlake (na área de West Dover), Sonesta Simply Suites Cleveland Westlake fica a apenas 5 minutos de carro de Lago Erie e de Crocker Park. Este hotel fica a 22,5 km de Cleveland Metroparks Zoo e a 1,7 km de Regal Crocker Park.
Lugares próximos
Crocker Park(0.9 milhas)
Regal Crocker Park(1.1 milhas)
Huntington Reservation(1.9 milhas)
Lago Erie(2 milhas)
Lake Erie Nature & Science Center(2 milhas)
Huntington Beach(2.4 milhas)
St John West Shore Family Health(2.6 milhas)
Bay Lanes Bowling(2.7 milhas)
Bradley Woods Reservation(2.8 milhas)
Miller Nature Preserve(3.9 milhas)
Vinícola John Christ(4.2 milhas)
North Ridge Racket and Paddle(5.3 milhas)
Westfield Great Northern Mall(6.1 milhas)
Mercy Tri-City Medicine(6.3 milhas)
Crushers Stadium(6.3 milhas)
Aeroporto Internacional Hopkins (CLE)(14.1 milhas)
Aeroporto Burke Lakefront (BKL)(17 milhas)
Aeroporto de Cuyahoga County (CGF)(30.3 milhas)
Estacionamento
Piscina
Balcão de turismo
Lavagem a seco
Quadra de tênis
Instalações para jantares/Eventos
Localização
30100 Clemens Road, West Dover, Ohio, Estados Unidos
Crocker Park (0.9 milhas)
Regal Crocker Park (1.1 milhas)
Huntington Reservation (1.9 milhas)
Lago Erie (2 milhas)
Lake Erie Nature & Science Center (2 milhas)
Huntington Beach (2.4 milhas)
Opções de quarto
12
Suíte, 2 quartos, lareira
Detalhes do quarto
1 Cama De Casal Extragrande
e 2 Camas De Casal
Acomoda 6
700 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Lareira
8
Suíte estúdio, 1 cama Queen, banheira adaptada (Shower)
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 3
400 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
13
Suíte estúdio, 2 camas Queen
Detalhes do quarto
2 Camas De Casal Grandes
Acomoda 4
548 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)Lareira
12
Suíte estúdio, 1 cama King
Detalhes do quarto
1 Cama De Casal Extragrande
Acomoda 3
504 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
7
Suíte estúdio, 1 cama Queen, acessível para pessoas com deficiência física, lareira (Shower)
Detalhes do quarto
1 Cama De Casal Grande
Acomoda 3
400 ft²
Ar condicionadoAquecimentoWi-Fi (gratuito)
Avaliações dos hóspedes
7.3
Bom
Com base em 1.001 avaliações verificadas
Quem se hospeda aqui?
Negócios
15%
Casal
25%
Famílias
48%
Grupos
6%
Viajantes individuais
4%
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Sonesta Simply Suites Cleveland Westlake, os hóspedes gostam das suítes espaçosas em estilo de apartamento com cozinha e da localização conveniente, próxima a shoppings e rodovias; vários mencionam a equipe amigável e a aceitação de pets, o que funciona bem para famílias ou estadias prolongadas.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Sonesta Simply Suites Cleveland Westlake, os hóspedes gostam das suítes espaçosas em estilo de apartamento com cozinha e da localização conveniente, próxima a shoppings e rodovias; vários mencionam a equipe amigável e a aceitação de pets, o que funciona bem para famílias ou estadias prolongadas.
Diversas avaliações, porém, relatam limpeza inconsistente e odores fortes, além de carpetes manchados e mobília desgastada. As instalações e comodidades muitas vezes não condizem com os anúncios: a piscina externa costuma estar fechada, as lareiras não funcionam e não é oferecido café da manhã. O horário de funcionamento da recepção é limitado à noite, resultando em check-ins demorados, chamadas não respondidas, cancelamentos ocasionais de última hora e falta de suprimentos básicos nas cozinhas ou roupas de cama para o número de hóspedes. Espere acomodações espaçosas e com bom custo-benefício, mas com concessões em termos de manutenção, equipe e confiabilidade.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
As comodidades externas são inconsistentes: muitos relatam que a piscina estava fechada ou vazia e que as áreas de hidromassagem/basquete estavam fora de serviço; a sala de fitness é limitada e não há elevador. O estacionamento é conveniente, embora os hóspedes observem que as máquinas de lavanderia e algumas lareiras estão quebradas.
Avaliações dos hóspedes relacionadas
6
Sajeeb
13 de mar. de 2025
·
Hospedou-se por 5 noites
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
Howard
2 de jun. de 2025
·
Hospedou-se por 2 noites
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
10
Megan
23 de jul. de 2023
·
Clean, good parking, easy check in
Clean, good parking, easy check in
4
Brian
9 de ago. de 2025
·
Hospedou-se por 7 noites
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Ashley
26 de jun. de 2025
·
Hospedou-se por 1 noite
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
6
Todd
7 de jul. de 2024
·
Hospedou-se por 3 noites
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Maureen
28 de mai. de 2024
·
Hospedou-se por 4 noites
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
We specifically wanted an extended stay unit and access to a pool. Pool was empty of water and no hot tub available for use. There were four of us parents and adult chilren celebrating a college graduation. There were not enough forks, spoons, plates, glasses, cups or bowls for meals. The kitchen and living room/ bedroom area was attractive. The carpeting was quite stained and the bathroom was quite dated. Next time i’ll book a better extended stay.
4
Claudia
6 de set. de 2023
·
Hospedou-se por 7 noites
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26 de ago. de 2023
·
Hospedou-se por 3 noites
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
8
Alex
20 de jun. de 2024
·
Hospedou-se por 2 noites
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
A limpeza é inconsistente, com relatos recorrentes de odores fortes, carpetes manchados e banheiros mal limpos; alguns hóspedes mencionam a presença de pragas. Algumas estadias foram descritas como limpas.
Avaliações dos hóspedes relacionadas
8
Howard
2 de jun. de 2025
·
Hospedou-se por 2 noites
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
The room was a lot more than I expected. The king bed was comfortable, the bedroom and bath linens were fresh and clean. The fireplace was a cozy bonus, and it was easy to turn on. The kitchen was easy to use and spacious. I enjoyed my stay, although I do wish that the pool was repaired and open.
2
Sharadha
31 de jul. de 2023
·
Hospedou-se por 1 noite
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
Worst suite I have even stayed in.. spiders, unclean bathroom, muddy floor, pathetic service at the front desk.. they should give me money for staying there..
2
david
5 de abr. de 2024
·
Hospedou-se por 1 noite
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
Room wasn’t ready & when we got in it was still very dirty. No hot water to take a shower. I’ve stayed here many years ago & was very pleased. I don’t know what happened to this place. But I will not stay again We could smell marijuana very strongly
4
Brian
9 de ago. de 2025
·
Hospedou-se por 7 noites
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
6
Kimberly
30 de jul. de 2023
·
Hospedou-se por 4 noites
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
When we first arrived there were no blankets and only 2 towels. No wash cloths for a family of 6. House keeping didn’t come in the entire 4 day stay so we had to go to the front desk to ask for basic materials like toilet paper. The rooms are updated but the closet doors in ours were broken and the tub was caulked to hole the tub handle on. Which isn’t secure so it kept falling out if it got bumped. The room was not swept and the bathroom had dead bugs and hair in it when we got there. I went in with a disinfectant before letting my kids shower. The one time we went to the pool there were a few unruly loud kids in it that made it difficult for our family to enjoy it.
2
Zahi
29 de mai. de 2024
·
Hospedou-se por 1 noite
Bugs on the bed
Bugs on the bed
4
Spencer
8 de mai. de 2023
·
Hospedou-se por 2 noites
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
Check in process was very slow. Once I arrived in room found hair in the bathtub, and hair in bathroom sink. Pillow cases and bed sheets were also soiled, I don’t think they were even changed from the previous guest.
2
Eyad
16 de out. de 2024
·
Hospedou-se por 4 noites
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
Terrible experience! We are not high-maintenance people and never changed a room but this hotel room smelled awful like it hadn’t been cleaned in days. We found dirt and hair in the bathroom/sink. The linens looked suspecious. We arrived at night planning to stay 4 nights but left the hotel first thing in the morning. The staff were not very helpful despite offering to change the room but we did not trust the hotel anymore after chatting with them. When we asked for a refund for the rest of the duration, they refused and didn't even offer partial refund any kind of compensation. Definitely would not recommend staying there!
10
Jaime Minter
10 de abr. de 2024
·
Hospedou-se por 4 noites
Great stay! Clean and quiet room. Just what we needed.
Great stay! Clean and quiet room. Just what we needed.
4
Laura
12 de out. de 2025
·
Hospedou-se por 1 noite
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
The property was like putting lipstick on a pig. Some updates to countertops and furniture, but the carpet was shot and full of stains. Additionally there were holes in the closet door as well as in the shower ceiling on the lower level bathroom. No toilet paper holder and we found things that weren’t cleaned like a half drank Coke in the fridge. There was also a strong horrible smell as soon as we entered the unit that smelt like a mix between smoke and mildew. We were so tired from traveling that we bought fabreeze air freshener spray to deal with it for our one night there. We left early before the sun rose to get out of there. Not sure why there was a $250 deposit hold for a place like this. Spend a little more money and stay somewhere else.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
As suítes são espaçosas, com cozinhas completas e camas confortáveis, mas a decoração é datada, a mobília pode estar desgastada e várias lareiras não funcionavam. O barulho vindo do andar de cima é uma reclamação recorrente, e as unidades de vários níveis não possuem acesso por elevador.
Avaliações dos hóspedes relacionadas
6
Sajeeb
13 de mar. de 2025
·
Hospedou-se por 5 noites
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
Okay so firstly there aren’t many hotels that have basically townhomes available so space wise this is a gem. However space is really the only thing this hotel has going for it. Our 3 bed room came on two floors, makes sense space wise. But no elevators so if you have a wheelchair or are unable to walk upstairs this is not the place for you. As soon as we walked in the smell of weed hit. Honestly I get it, it’s a hotel but then we saw the stains on the carpet and burn holes on the PLASTIC couch. Wow that was uncomfortable. The living room had a tv, along with one in the room with the 2 full beds, and the king upstairs, but NO REMOTES. Front desk was able to provide me with one remote, no big deal. After an outing we came back and my goodness the weed smell was now stronger than ever. I called about it, not really much help there. My assumption is the neighbor downstairs or next door smoked in the bathroom and the vent came right up to our room. Our third morning we were greeted with with the smoke alarm going off, without a reason. Nobody was using any appliances. It went off for about a minutes before stopping on its own. I called the front desk and the stated “maintenance isn’t here on Saturday. The manager is home.” I asked them to have the manager to call me. Ofcourse no such call came through. There is no turndown service, I get it, it’s not that kind of hotel. Trash wise, you have to take it over to the dumpster on your own. I do not recommend
8
VINCENT M.
31 de jan. de 2025
·
Hospedou-se por 1 noite
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
Noisy upstairs All night walking by Big Foot! Fireplace inoperable, not soap or shampoo in shower containers!
8
Talena
3 de dez. de 2024
·
Hospedou-se por 1 noite
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
We booked this last minute when we needed another night closer to home, but couldn’t get all the way home. It was so nice to have a full kitchen space and a living room area separate from the beds. If we are in the area again, we will definitely be renting another! Great price for a small ‘apartment style’. I’ll be looking for similar in the future!
8
Sarah
3 de fev. de 2025
·
Hospedou-se por 1 noite
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
The room was excellent and the beds were comfortable. I enjoyed the fireplace on such a cold night. The only thing I didn't enjoy was the noise from the people upstairs, they had a dog running around all night. The staff at the front desk were friendly as well. I would definitely stay here again.
6
Doug
21 de ago. de 2024
·
Hospedou-se por 28 noites
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
Generally, my stay was fine, but the couch in the room was in terrible condition and I refused to sit on it. I tried to upload it for this review but was unable to. Outside the door and the steps leading up to the room were in dire need of painting and repair
8
Juan
9 de ago. de 2024
·
Hospedou-se por 2 noites
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7 de jul. de 2024
·
Hospedou-se por 3 noites
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
8
Jose
13 de fev. de 2023
·
Hospedou-se por 1 noite
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9 de abr. de 2024
·
Hospedou-se por 2 noites
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
10
Robert
21 de fev. de 2025
·
Hospedou-se por 2 noites
Good wi-fi and comfortable beds
Good wi-fi and comfortable beds
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
O serviço é misto: muitos elogiam a equipe amigável e prestativa, porém inúmeras avaliações citam o horário limitado da recepção durante a noite, respostas lentas ou ausentes, atrasos no check-in e overbooking ou cancelamentos ocasionais.
Avaliações dos hóspedes relacionadas
4
TIFFANY
29 de jul. de 2025
·
Hospedou-se por 4 noites
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
Had to wait 20 mins for someo e to show up at front desk to check in. Ftont desk gave another lady a key to our room by mistake and she just walked right in. No silverware, bowls and only 2 glasses.
2
Mollie
6 de mar. de 2025
·
Hospedou-se por 1 noite
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
I didn’t get to check in, as they called to tell me tbey closed at 11 pm and we can’t check in after that. So I paid for a hotel I couldn’t stay at, and Expedia customer service was unhelpful in this.
10
Consuelo
20 de out. de 2025
·
Hospedou-se por 1 noite
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
We only stayed one night to catch a flight but very impressed. Except the information on hotels.com doesn’t indicate the front desk closes at 10 and if you don’t check in by then toy may not get your room. The full kitchen and comfortable room made up for that though.
4
Brian
9 de ago. de 2025
·
Hospedou-se por 7 noites
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
The Property is in serious need of refurbishment. I booked months ago, looked ok based on the images used. However on arrival it was a different story,we waited ages before anyone arrived at the desk to check us in. The stairs to the room were rotten, timbers needed replaced and painted. The room was not well equipped no glasses, cutlery, plates. No kettle to boil water. Cleanliness was another issue, windows dirty. Kitchen not clean either. Room had very bad smell. Door onto balcony lock was broken so could not be secured. Had to ask for towels a number of times and had to wait each time for ages at reception for anyone to turn up. Only two pillows on bed asked for another, after swearing male member of staff handed me a plastic bag with a pillow inside, no pillow cover. His attitude was awful, you do not swear at customers. Bins in grounds not emptied, watched raccoons pull food from bins. Swimming pool was out of use and looked like it had been for a long time, very disappointing in the middle of summer Would not recommend this property.
2
Jessica
11 de dez. de 2022
·
Hospedou-se por 1 noite
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
Took hours to get checked in (I mean that literally), after check in I realized they gave us the wrong kind of rooms. Finally got to the first room (we had 7 reserved) and it had a VERY obvious gad leak. Attempted to call the front desk 6 times then went down to beat on the locked door of the lobby. No one ever came.Had to stick a bunch of people in one room becasue no one was there to get us a new room. Then had to end up calling the police for a noise complaint due to screaming teenagers outside. And this all happened AFTER 1am since it took so long to check in. On a bright note the police department has an extremely fast turn aroumd time. Worst stay I've ever had.
10
Marie
18 de ago. de 2023
·
Hospedou-se por 4 noites
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
While my home was undergoing renovations, I booked four nights at this cozy suite for my family. The two queen was spacious and had a kitchen that was very important. Our home was not ready after four days so we needed to extend our stay. Realizing there were no rooms available was very troubling. However, Lisa was very determined to help us with our situation and was able to extend us three more nights in the same suite. Throughout our stay we notice Lisa working around the clock at the front desk, pool area, laundry; everywhere. There was even a time she put on a security hat and bounce someone in order to protect her other guest 👮... At one point returning from dinner we witnessed Lisa assisting a guest that recently had surgery; from the vehicle into their suite. Now that is great customer service worth mentioning. The staff was very kind to my children and helpful as well but definitely want to recognize Lisa for going above and beyond. I do recommend this for a stay in a situation similar to mine. And encourage all guest to be considerate and turn in the towels...
10
Robert
28 de jun. de 2025
·
Hospedou-se por 3 noites
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
Second time we stayed here. It's quiet, clean and staff is very friendly and helpful.
10
Drondric
21 de mai. de 2024
·
Hospedou-se por 2 noites
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
I was initially impressed with enthusiasm, communication skills, and professional demeanor when I arrived to retrieve my reservation I am delighted to be writing this whoever that young man was the representative Front desk worker was I watch him handle a angry customer on the phone also check me and my family in and handle the 3 guest behind me you can tell that he is very reliable, dedicated, and eternally upbeat. His ability to calm angry or frustrated customers is unparalleled, and it is because of his excellence in this area that I repeatedly return to this hotel we need more people like him Without a doubt, I confidently recommend Sonesta es suits to all
2
Jihad
15 de mai. de 2023
·
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
Lobby is closed form 11pm to 6am u can't check in you will be stock out there till the morning
6
Elizabeth
14 de set. de 2024
·
Hospedou-se por 2 noites
Property not kept up with regular maintenance. Front desk is not responsive.
Property not kept up with regular maintenance. Front desk is not responsive.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Conveniente para quem precisa de acesso a rodovias, compras e restaurantes; vários hóspedes consideraram o local tranquilo.
Avaliações dos hóspedes relacionadas
8
Kari
29 de jul. de 2024
·
Hospedou-se por 1 noite
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
Stayed here as a stop over on our way to Buffalo. Location was great (off the highway and close to eating options). Room was large and although it was a suite, it didn’t have any cups for the in room coffee maker (or any cups, plates, etc). Door was difficult to open and another guest said it was because it was “kicked in” by someone (which was unsettling). We eventually got in the room and it locked ok. Would stay again because of the location.
8
Juan
9 de ago. de 2024
·
Hospedou-se por 2 noites
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
Overall this was a very good stay. The room was spacious, the bed was comfortable and the kitchen was a plus. although we kept hearing a beep coming from somewhere and couldn't find it until check the dishwasher and had to reset it to stop the noise. We also comeback from and event downtown and could smell gas when we walking in the room. We told the person upfront about it and they said they would send Maintenance but they never arrived. Other than that very good stay. Not to far from Stadium, Downtown and close to crooker park!
6
Todd
7 de jul. de 2024
·
Hospedou-se por 3 noites
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
Rooms are fine but aging. There are no elevators so if you have mobility issues be sure to get on the ground floor. Workout room very limited. Easy on/off I-90 and close to major dining/shopping area.
6
Ronald
7 de ago. de 2023
·
Hospedou-se por 2 noites
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
It was very clean. Everything was in good working order. The wooden stairs were showing a lot of deterioration. The soap dispensers were nearly empty and there was no extra toilet paper in the room and no paper towels. Kitchen silverware had one fork and three knives but everything else was well stocked. No coffee maker. Good location and quite. Would stay here again except we would inspect the room for lacking items before they close up for the night.
8
Thomas
12 de jun. de 2023
·
Hospedou-se por 2 noites
Location was good. Staff nice. Hotel good but past it’s prime.
Location was good. Staff nice. Hotel good but past it’s prime.
8
Jose
13 de fev. de 2023
·
Hospedou-se por 1 noite
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
The room was big, very spacious but there were no blankets in the room only sheets and we were cold. It was clean but could use some updating. Great location and the staff were super friendly.
10
Lisa
9 de abr. de 2024
·
Hospedou-se por 2 noites
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
We booked a King loft suite a year ago at a very reasonable rate for my husband and I and our 3 college student sons to stay before and after the eclipse. Unfortunately, the property had sustained a fire since we booked which limited the availability of the loft suites, so they were able to upgrade us to 2 king suites. We had a nice and quiet stay and slept very well in the king bed. We loved having the kitchenette to eat our delivery meals and save our leftovers. It was a nice space to play cards at the table. We also enjoyed the fireplace to make things extra warm and cozy. Sonesta ES Suites is the way to go if you're in this area. Restaurants and shopping are minutes away.
8
kelly
9 de mar. de 2025
·
Hospedou-se por 2 noites
Clean and quiet location but close to many shopping and eating options
Clean and quiet location but close to many shopping and eating options
8
Zayvion
13 de dez. de 2023
·
Hospedou-se por 2 noites
Everyone was nice & it was very convenient to crocker park shopping center.
Everyone was nice & it was very convenient to crocker park shopping center.
6
Elizabeth
8 de ago. de 2023
·
Hospedou-se por 3 noites
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
Good for staying with a dog. Nice grounds and neighborhood. Otherwise an average hotel.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
Não é oferecido café da manhã, apesar de constar em alguns sites de terceiros; o café no lobby pode ser inconsistente. As cozinhas nos quartos permitem que o hóspede prepare suas próprias refeições.
Avaliações dos hóspedes relacionadas
6
emilie
9 de dez. de 2024
·
Hospedou-se por 2 noites
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
We booked our room through Expedia. Don’t fall for the same trap if prompted to pay additional fees for breakfast. We did, only to find out the hotel hasn’t offered breakfast since 2019. Our stay at the hotel otherwise was fine. The room was clean, but showed its age. There were pet stains in a few places on the carpet and some big splash stains on the curtains. For the price, we weren’t expecting a five star hotel so it was just fine and convenient for what we were doing in Cleveland.
4
emmett
13 de abr. de 2024
·
Hospedou-se por 1 noite
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
The accomodations were fine, but, we were told we would have a hot breakfast and there was nothing. The reviews said the breakfast was good and it still says so on their site. They said the inn was under new ownership and price reductions had been given. We prepaid for our room at the time of the reservation and have seen no credit back to our card. Based on these circumstances, we would not return to this facility.
6
Ashley
26 de jun. de 2025
·
Hospedou-se por 1 noite
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
The room was nice but the rest of the services were not as advertised. We stayed the end of June and there was no water in the pool, there was no breakfast as advertised in the photos, there was coffee in the room and lobby but no coffee pots to brew it. This was just an overnight stay on our way to our destination so it served its purpose but with children we prefer a stay with a pool.
2
Elizabeth
16 de jul. de 2023
·
Hospedou-se por 3 noites
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
We've stayed at this hotel twice before. It's progressively gone down hill. Our first experience was great, our second visit was so-so, but during covid so we gave them another chance. This time it was the worst hotel I've ever stayed at. To start with their lobby is not staffed overnight from 11pm to 8am, but they have a quiet policy from 10pm to 7am. The guests seem to know this because it got rather noisy each night about 11pm (e.g. loud music outside, someone running sprints in the room above us, etc.). Then there was no toilet paper in our room and only 2 towels for a room that is supposed to sleep 4 (maybe 6 if you include the sofa bed). Also our bath tub was dirty, and the kitchen set up was lacking. It seemed that as things were lost or broken they didn't replace them or they replaced them cheaply - there were a few pieces of silverware and several pieces of plasticware in the drawer When I called to ask about the toilet paper, they asked me to come to the front desk to get it. I stopped by the next day for more towels and was asked to return the 2 that I already had so that they knew I wasn't stealing them... I objected since we actually had 6 people in our room. The front desk employee finally conceded that we could keep the towels when I informed her that we did indeed have 6 people in our room. I also want to mention that this hotel no longer serves breakfast. This was technically my fault for not checking, but I just assumed they did since they had in the past.
6
Tony
8 de out. de 2023
·
Hospedou-se por 2 noites
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
Came to Cleveland for a family trip. Check in was fine. No thrills, so don't come here expecting free breakfast, etc. Front lobby is closed between 11 pm and 8 am. If you don't show before 11 pm, they cancel your room. Our first room was disgusting. Beds were made, but there was hair everywhere, food on the tables and it smelled. Clearly had not been cleaned. Called front desk, lady was very nice and she gave us a new room. New room was much better. Very outdated (funiture, carpet, curtains) and still weird smells. Beds were comfy, looks like bathrooms and kitchen have had some updates. Sunday morning, we had somone doing work outside our bedroom window. Kind of weird, you would think they would wait until after 11 when we check out. Not sure I would go back, but I did love the layout and extra space for 5 people.
4
Claudia
6 de set. de 2023
·
Hospedou-se por 7 noites
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
The property is run down. We stayed here last year and the hot tub was broken. Still broken. Washing machines did not work. The staff was helpful in getting my laundry done however. They stopped serving breakfast like last year with new owners. The internet was horrible. We cut out stay short because of that.
4
David
26 de ago. de 2023
·
Hospedou-se por 3 noites
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
Not as advertised. No breakfast. Hot tub broken. Basketball rim broken. No regular housekeeping. Our unit had a drip from the bathroom ceiling, and there was no one on site to address the problem.
6
Kenya
13 de fev. de 2023
·
Hospedou-se por 1 noite
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
The room was clean but needs major updates ! They also false advertised free breakfast ! There is no breakfast
4
Matthew
4 de ago. de 2024
·
Hospedou-se por 2 noites
Not enough bedding. Lobby limited availability. Coffee rarely available
Not enough bedding. Lobby limited availability. Coffee rarely available
8
Alex
20 de jun. de 2024
·
Hospedou-se por 2 noites
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Good value for the money. I would return but it is not without its faults. The good: Staff was friendly. It had a pool , and a mini play area for basketball and volleyball. Rooms were acceptably clean and there was a gas fireplace which was kind of cool/would be great in winter or even for those who wanted something more romantic, and the kitchen area was useful. The bad: Staff was there only from 8 am to 11 pm, there was not always coffee first thing in the morning, the pool had some annoyance with insects, sports equipment that was provided for free was not always there. The ugly: Not much. The bathtub/toilet area is tiny and the bathtub could use a grab bar for wheelchair/aged guests. Overall: Seriously, it is good value for your money. You get a large spacious room, a kitchenette, access to an outdoor pool, and the surrounding area had plenty of restaurants, shops and places to buy groceries. The place is not perfect but good value. I'd go back at the price.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
2
Rudy
há 2 semanas
·
Hospedou-se por 1 noite
Todo Estaba Muy Bien Hasta Que Vimos Que En Todas Las Ventanas Habían Docenas De Moscas & Eso No Nos Hizo Estar Cómodos , Por La Cual Pedimos Reembolso
Todo Estaba Muy Bien Hasta Que Vimos Que En Todas Las Ventanas Habían Docenas De Moscas & Eso No Nos Hizo Estar Cómodos , Por La Cual Pedimos Reembolso
8
Bryten
há 3 semanas
·
Hospedou-se por 1 noite
Enjoyed my stay here but the floors were dirty and not swept.
Enjoyed my stay here but the floors were dirty and not swept.
4
Shelvie
há 4 semanas
·
Hospedou-se por 5 noites
First I'll start with the room and sheets weren't clean you can tell the sheets had been previously used we was given sheets to put on ourselves. There was a Sticky traps for bugs or mice in the bathroom and the kitchen also a card was left on the kitchen table referring to the recent visit from the Orka Man. When I asked the staff about the possibility of insects particularly roaches and bed bugs they told me those traps are common in the rooms and assured we had nothing to worry about. Well let me tell you that was not true! We stayed 7 days after the 3rd day the roaches came out! They were in the kitchen They were on the night stands They were everywhere I was so disgusted but we were stuck with our reservation. No rooms was available to change to. The kitchen was filthy so I cleaned it myself. Both lights in the kitchen did not work There was no cookware no silver except for a large plastic spoon they did give me a pot That's it So I made a visit to Walmart and bought the rest of everything we need and a can of bug spray! Also there was no dishes except for two cups. The curtains We're so old and dirty They were shredded I found that to be the same in another Sonesta location also. When we walked into the room To turn on the lamp by the door I was shocked the that the shade and bulb was missing just a open lamp socket staff did address that and they also address the lights in the kitchen. Overall the room was disgusting and so was the exterior grounds. Staff friendly
First I'll start with the room and sheets weren't clean you can tell the sheets had been previously used we was given sheets to put on ourselves. There was a Sticky traps for bugs or mice in the bathroom and the kitchen also a card was left on the kitchen table referring to the recent visit from the Orka Man. When I asked the staff about the possibility of insects particularly roaches and bed bugs they told me those traps are common in the rooms and assured we had nothing to worry about. Well let me tell you that was not true! We stayed 7 days after the 3rd day the roaches came out! They were in the kitchen They were on the night stands They were everywhere I was so disgusted but we were stuck with our reservation. No rooms was available to change to. The kitchen was filthy so I cleaned it myself. Both lights in the kitchen did not work There was no cookware no silver except for a large plastic spoon they did give me a pot That's it So I made a visit to Walmart and bought the rest of everything we need and a can of bug spray! Also there was no dishes except for two cups. The curtains We're so old and dirty They were shredded I found that to be the same in another Sonesta location also. When we walked into the room To turn on the lamp by the door I was shocked the that the shade and bulb was missing just a open lamp socket staff did address that and they also address the lights in the kitchen. Overall the room was disgusting and so was the exterior grounds. Staff friendly
10
Rue
há 4 semanas
·
Hospedou-se por 4 noites
The staff was so kind, the room was very comfortable and spacious. Me and my family will definitely be coming back!
The staff was so kind, the room was very comfortable and spacious. Me and my family will definitely be coming back!
2
Meredith
6 de ago. de 2026
·
Hospedou-se por 1 noite
Roach in bathroom. Asked for 1st floor but none available and steps to second floor were soft and not entirely sturdy. Paint chipping. Also, make sure you put on safety lock on door because in the morning the cleaning staff did not knock and walked in while one person was dressing. When confronted they said “well if it is check out timer will walk in”. It wasn’t 11 am yet and we still were only 5 minutes late checking out. Seems like a lawsuit waiting to happen. Should always knock.
Roach in bathroom. Asked for 1st floor but none available and steps to second floor were soft and not entirely sturdy. Paint chipping. Also, make sure you put on safety lock on door because in the morning the cleaning staff did not knock and walked in while one person was dressing. When confronted they said “well if it is check out timer will walk in”. It wasn’t 11 am yet and we still were only 5 minutes late checking out. Seems like a lawsuit waiting to happen. Should always knock.
Políticas da propriedade
Check-in
Checkout
De 15:00 a 23:00
Antes de 11:00
Depósito de segurança
Você será obrigado a pagar o depósito totalmente reembolsável para esta propriedade.
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As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-09-15: 72.99780094441223USD
- 2026-09-16: 72.99780094441223USD
- 2026-09-17: 72.91126817422486USD
- 2026-09-18: 127.00840736679841USD
- 2026-09-19: 126.58117934555054USD
- 2026-09-20: 72.73960784428024USD
- 2026-09-21: 81.721144662529USD
- 2026-09-22: 81.50275117442322USD
- 2026-09-23: 81.99873319063569USD
- 2026-09-24: 81.99873319063569USD
- 2026-09-25: 118.01494608261109USD
- 2026-09-26: 118.01494608261109USD
- 2026-09-27: 81.67727038076019USD
- 2026-09-28: 81.99873319063569USD
- 2026-09-29: 81.99873319063569USD
- 2026-09-30: 81.99873319063569USD
- 2026-10-01: 81.99873319063569USD
- 2026-10-02: 84.00199060773468USD
- 2026-10-03: 113.01304008835602USD
- 2026-10-04: 81.99873319063569USD
- 2026-10-05: 81.99873319063569USD
- 2026-10-06: 84.00199060773468USD
- 2026-10-07: 83.00161293292237USD
- 2026-10-08: 83.00161293292237USD
- 2026-10-09: 96.00535977271271USD
- 2026-10-10: 111.01227592863465USD
- 2026-10-11: 83.00161293292237USD
- 2026-10-12: 83.00161293292237USD
- 2026-10-13: 83.00161293292237USD
- 2026-10-14: 83.00161293292237USD
- 2026-10-15: 96.00535977271271USD
- 2026-10-16: 111.01227592863465USD
- 2026-10-17: 130.02657030823516USD
- 2026-10-18: 83.00161293292237USD
- 2026-10-19: 83.00161293292237USD
- 2026-10-20: 83.00161293292237USD
- 2026-10-21: 83.00161293292237USD
- 2026-10-22: 83.00161293292237USD
- 2026-10-23: 111.01227592863465USD
- 2026-10-24: 130.02657030823516USD
- 2026-10-25: 83.00161293292237USD
- 2026-10-26: 83.00161293292237USD
- 2026-10-27: 83.00161293292237USD
- 2026-10-28: 83.00161293292237USD
- 2026-10-29: 83.00161293292237USD
- 2026-10-30: 111.01227592863465USD
- 2026-10-31: 95.00618027105713USD
- 2026-11-01: 83.00161293292237USD
- 2026-11-02: 83.00161293292237USD
- 2026-11-03: 83.00161293292237USD
- 2026-11-04: 83.00161293292237USD
- 2026-11-05: 83.00161293292237USD
- 2026-11-06: 94.99923791482544USD
- 2026-11-07: 94.99923791482544USD
- 2026-11-08: 83.00161293292237USD
- 2026-11-09: 83.00161293292237USD
- 2026-11-10: 83.00161293292237USD
- 2026-11-11: 83.00161293292237USD
- 2026-11-12: 83.00161293292237USD
- 2026-11-13: 94.99923791482544USD
- 2026-11-14: 94.99923791482544USD
- 2026-11-15: 82.90449923654938USD
A recepção abre todos os dias, entre 8h e 23h. Esta propriedade não realiza check-in após o horário comercial. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 21 anos de idade.
Você será obrigado a pagar o seguinte depósito totalmente reembolsável.
Deposit: USD 250 per accommodation, per stay
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Um documento de identificação oficial com foto e um cartão de crédito podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- O nome do titular do cartão de crédito utilizado no check-in para despesas extras deve ser o mesmo nome do hóspede titular utilizado na reserva do quarto
- Esta propriedade aceita cartões de crédito, cartões de débito e dinheiro.
- Esta propriedade reserva-se o direito de pré-autorizar o cartão de crédito do hóspede antes da chegada.
- Aceita-se aluguéis de longa duração
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Esta propriedade oferece limpeza profissional
- As normas culturais e políticas de hóspedes podem variar conforme o país e a propriedade. As políticas listadas são fornecidas pela propriedade.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Os hóspedes podem entrar em contato com a propriedade diretamente para organizar a acomodação de animais de estimação usando as informações de contato presentes na confirmação da reserva (sobretaxas detalhadas na seção de Taxas).
- A propriedade utiliza serviço de limpeza profissional.
- Esta propriedade recebe hóspedes de todas as orientações sexuais e identidades de gênero (LGBTQ+ friendly).
- Depósito para animais de estimação: USD 75.00 por estadia
- Taxa para animais de estimação: USD 10 por animal, por diária
- Animais de serviço são isentos de taxas
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Piscina
Balcão de turismo
Lavagem a seco
Quadra de tênis
Instalações para jantares/Eventos
Serviços
Balcão de turismo
Lavagem a seco
Instalações para jantares/Eventos
Cofre
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
Concierge Services
Geral
Banheira/Jacuzzi
Área de piquenique/Mesas
Sala para família
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Wi-fi grátis
Atividades
Piscina
Quadra de tênis
Campo de golfe (na proximidade)
Windsurf
Passeio de bicicleta
Pesca
Cavalgada
Canoagem
Caminhada
Mobiliário de área externa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite