Cloud 19 Beach Retreat

VisaMasterCardUnionPayInfant 0-2 year(s). Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property.Children 3-4. Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge.Guests 5 years and older are considered as adults. Must use an extra bed which will incur an additional charge.

Special Check-In Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Know Before You Go

• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year.
• No pets and no service animals are allowed at this property.
• This property advises that enhanced cleaning and guest safety measures are currently in place.
• Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; guestroom doors are sealed after cleaning.
• Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Fees

• Airport shuttle fee: THB 1300 per vehicle (one way)
• Rollaway bed fee: THB 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.