Wish Serrano Resort
Avg. for September
Prices for Wish Serrano Resort
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Wish Serrano Resort average $92 in August, the cheapest month, and $237 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $145 |
| February | $118 |
| March | $110 |
| April | $114 |
| May | $111 |
| June | $158 |
| July | $216 |
| August | $92 |
| September | $127 |
| October | $162 |
| November | $198 |
| December | $237 |
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Sep · $127
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Most expensive: December (~$237)
Cheapest: August (~$92)
About this property
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.
Dining
Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 258 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
With a stay at Wish Serrano Resort, you'll be centrally located in Gramado, steps from Gramado Central Avenue and 6 minutes by foot from Gramado Covered Street. This family-friendly hotel is 4 mi (6.5 km) from Snowland Park and 0.1 mi (0.1 km) from Rua Torta.
What's nearby
Rua Torta(0.1 miles)
Gramado Tennis Club(0.1 miles)
Gramado Central Avenue(0.1 miles)
Etnias Square(0.1 miles)
Casa do Colono Market(0.2 miles)
Mirante do Belvedere(0.2 miles)
Igreja do Relogio(0.2 miles)
Rotula of Flags(0.3 miles)
Blooming Clock Church(0.3 miles)
Orchids Park(0.3 miles)
Relogio Church(0.3 miles)
Nicoletti Square(0.3 miles)
Sao Pedro Church(0.3 miles)
Parish Matrix of Saint Peter(0.3 miles)
Palace of Festivals(0.3 miles)
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)(40.5 miles)
Salgado Filho Intl. Airport (POA)(67.6 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
Location
Rua Torta (0.1 miles)
Gramado Tennis Club (0.1 miles)
Gramado Central Avenue (0.1 miles)
Etnias Square (0.1 miles)
Casa do Colono Market (0.2 miles)
Mirante do Belvedere (0.2 miles)
Room options
5
Premiere
Room details
Sleeps 2
258 ft²
6
Executive Suite
Room details
Sleeps 4
4
Junior Suite, Balcony
Room details
Sleeps 2
5
Premier Room, Balcony
Room details
Sleeps 3
258 ft²
13
Family Room
Room details
Sleeps 4
355 ft²
5
Junior Suite
Room details
Sleeps 2
258 ft²
4
Standard Room, Annex Building
Room details
Sleeps 3
258 ft²
Guest reviews of Wish Serrano Resort
Based on 1,141 verified reviews
Who stays here?
Business
9%
Couple
37%
Family
45%
Group
6%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
At Wish Serrano Resort, guests consistently highlight the central, walkable location and broad on-site amenities, while recurring downsides include dated areas needing maintenance, inconsistent front-desk experiences, and paid valet parking that can be slow or confusing.
Read moreWas this helpful?
What guests think
At Wish Serrano Resort, guests consistently highlight the central, walkable location and broad on-site amenities, while recurring downsides include dated areas needing maintenance, inconsistent front-desk experiences, and paid valet parking that can be slow or confusing.
Cleanliness feedback ranges from impeccable rooms and well-kept grounds to reports of musty smells, dirty breakfast tables, and missed housekeeping details. Heated pool and spa are appreciated, though some found the indoor pool small or cool, gym equipment good but upkeep inconsistent, and the kids club widely praised. Breakfast is often varied and tasty, yet several reviews cite long lines, noise, and quality that feels below the hotel's image; restaurant and room-service speed varies. Expect a central, full-service stay with strong amenities and occasional service or maintenance hiccups.
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AI-generated summary based on recent guest reviews
Facilities
Large resort-style amenities include heated indoor pool, outdoor pools, spa, gym, kids club, gardens and on-site restaurants; many guests enjoy them. Recurring issues include indoor pool size/temperature, occasional maintenance, and paid or slow valet parking.
Related guest reviews
Henrique
Jan 3, 2024
·
Stayed 1 night
Fernanda
Feb 19, 2024
·
Stayed 1 night
Tyciano
Nov 11, 2025
·
Stayed 4 nights
ELEONORA
Mar 26, 2025
·
Stayed 2 nights
Mônica
Oct 28, 2024
·
Stayed 2 nights
Fabíola
Jan 1, 2025
·
Stayed 3 nights
Paulo Francisco de
Feb 26, 2024
·
Stayed 3 nights
Marcelo
Jan 14, 2024
·
Stayed 3 nights
Rodrigo
Aug 17, 2025
·
Stayed 2 nights
Deyse
Jun 8, 2023
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many guests found rooms and common areas very clean and well kept. Others reported issues like musty odors, dirty or worn breakfast furniture, cobwebs, missed replenishment, and occasional room or bathroom cleanliness lapses.
Related guest reviews
Ricardo
Feb 18, 2026
·
Stayed 5 nights
ANDREA MARIA T. RIBAS
Jun 9, 2024
·
Stayed 1 night
Cristiane
Feb 13, 2024
·
Stayed 1 night
jose luis
Feb 11, 2026
·
Stayed 1 night
José Fernando
Jul 31, 2024
·
Stayed 4 nights
CINTYA
Nov 3, 2025
·
Stayed 1 night
Fabiane
Feb 21, 2026
·
Stayed 2 nights
Emília
Dec 19, 2025
·
Stayed 2 nights
Telmo
Aug 18, 2024
·
Stayed 2 nights
SERGIO
Jul 17, 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and comfortable, with good beds and showers, and some offer nice views. However, many note dated decor or annex units, small or awkward bathrooms, noise from corridors, and maintenance issues like AC/heating, plumbing, leaks, or malfunctioning fixtures.
Related guest reviews
Evaldo
Nov 24, 2025
·
Stayed 5 nights
Georgeana
Jul 19, 2025
·
Stayed 5 nights
Fernando
Feb 9, 2026
·
Stayed 3 nights
Renato
Nov 29, 2025
·
Stayed 5 nights
Pedro Henrique
Dec 8, 2025
·
Stayed 3 nights
Bethânia Mara
Jun 24, 2023
·
Stayed 1 night
Barbara
Aug 6, 2025
·
Stayed 2 nights
Luis F
May 24, 2023
·
Stayed 1 night
Marcello
Mar 27, 2023
·
Stayed 2 nights
Paula
Jan 27, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and attentive across the hotel. Still, recurring complaints cite slow or curt check-in, a pushy post-check-in sales pitch, valet mishaps/charges, and slow or ineffective responses to maintenance requests.
Related guest reviews
Lucas
Jul 16, 2024
·
Stayed 1 night
José B
Jul 23, 2023
·
Stayed 3 nights
Tatiana
Apr 14, 2025
·
Stayed 1 night
Cristiano
Dec 19, 2022
·
Stayed 3 nights
Lourenço
Sep 22, 2025
·
Stayed 1 night
Gabby
Sep 25, 2024
·
Stayed 1 night
Ari
Jun 21, 2024
·
Stayed 1 night
Monaliza
Apr 14, 2025
·
Stayed 3 nights
Celso
Nov 3, 2025
·
Stayed 1 night
Leonardo
Jan 13, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Exceptionally central and walkable, near Rua Torta, the main street and many restaurants, making sightseeing easy without a car. Some note hilly approaches.
Related guest reviews
Bruno
Jan 22, 2025
·
Stayed 2 nights
Anna Carolina
Jan 15, 2026
·
Stayed 3 nights
WILLIAM
Dec 25, 2024
·
Stayed 6 nights
Augusto
Jul 21, 2024
·
Stayed 2 nights
José Fernando
Jul 31, 2024
·
Stayed 4 nights
IGOR
Jul 26, 2025
·
Stayed 3 nights
Elsa
Nov 2, 2024
·
Stayed 8 nights
Humberto
Jul 23, 2024
·
Stayed 1 night
Rafaela
Sep 24, 2024
·
Stayed 2 nights
Renzo Andrade
Aug 1, 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is widely praised for variety and taste, yet many reviews report crowded, chaotic service with long lines and some quality or cleanliness concerns. On-site restaurants receive mixed feedback, from delicious meals to slow or inconsistent service, and room service can be slow.
Related guest reviews
Rogers
Jul 2, 2023
·
Stayed 3 nights
Ricardo
Feb 18, 2026
·
Stayed 5 nights
Hueliton Luiz
Feb 20, 2023
·
Stayed 1 night
LINA
Jun 23, 2025
·
Stayed 3 nights
FRANCISCO CLAUDIO
Oct 17, 2025
·
Stayed 5 nights
Natassia
Apr 23, 2023
·
Stayed 1 night
Humberto
Jul 23, 2024
·
Stayed 1 night
João
Jul 2, 2024
·
Stayed 1 night
Josiane
Aug 11, 2025
·
Stayed 3 nights
Simone
Dec 5, 2025
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Patricia
2 weeks ago
·
Stayed 2 nights
marcelo
Jul 17, 2026
·
Stayed 2 nights
Newton
Jun 7, 2026
·
Stayed 4 nights
Caio
Apr 21, 2026
·
Stayed 1 night
Lourdes C R
Apr 19, 2026
·
Stayed 2 nights
FAQs about Wish Serrano Resort
Is parking available at the property?
Parking is available on-site, with valet parking offered at a fee of BRL 50.00 per day. Limited parking spaces are also available.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
Are pets allowed at the property?
Pets are allowed at the property, with a maximum fee of BRL 135.00 per pet, per day. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Guests are encouraged to contact the property for specific needs.
Where is the property located in relation to key landmarks?
The property is located in the heart of Gramado, within a 10-minute walk of Gramado Covered Street and Rua Torta, and is approximately 0.1 miles from Gramado Tennis Club and Gramado Central Avenue.
Does the property have a swimming pool?
Yes, the property features both indoor and outdoor swimming pools, including a heated outdoor pool. The operational hours and seasonal availability may vary.
What are the policies for guests staying with children?
Children under 8 years old can stay for free when occupying the parent or guardian's room using existing bedding. Parents or guardians must present the child's birth certificate and a photo ID at check-in.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are advised to contact the property directly for specific requests and any associated costs.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your Gramado trip?
What do room rates usually run at Wish Serrano Resort in Gramado?
Over the next 60–90 days, room rates at Wish Serrano Resort in Gramado typically land around $194 a night for two guests, ranging from $101 to $1,625.
When is the best time to visit Wish Serrano Resort for lighter crowds?
The least-crowded stretch at Wish Serrano Resort in Gramado is in May, when demand is lowest; October is the busiest month for visits. Plan for quieter conditions in late spring if you prefer fewer people and easier availability.
What’s nearby Wish Serrano Resort in Gramado and who is it good for?
Set in Rio Grande do Sul, Wish Serrano Resort in Gramado sits near attractions like Rua Torta, Gramado Central Avenue and the Palace of Festivals, making it handy for sightseeing. The property suits families and couples and highlights themes of luxury and spa/relaxation.
Which month offers the lowest room rates at Wish Serrano Resort?
August is the cheapest month to stay at Wish Serrano Resort in Gramado, averaging $104 a night; December is the priciest at $264. August’s lower rates come even though the quietest month for crowds is May, so the slowest time and the least-expensive month don’t match.
How do Wish Serrano Resort’s rates compare with other hotels in Gramado?
Wish Serrano Resort in Gramado is cheaper than 3 of 12 comparable hotels nearby, with a typical median of $142 a night versus about $115 for peers.
Prices for upcoming dates
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: 76.06281828340148USD
- 2026-09-21: 71.49877813097382USD
- 2026-09-22: 71.4541931909027USD
- 2026-09-23: 104.19098201441955USD
- 2026-09-24: NO DATA
- 2026-09-25: 128.27131471308897USD
- 2026-09-26: 139.60331374822997USD
- 2026-09-27: 79.08520882664489USD
- 2026-09-28: 102.10778625686645USD
- 2026-09-29: 96.38013826496886USD
- 2026-09-30: 71.65938897547149USD
- 2026-10-01: 71.65938897547149USD
- 2026-10-02: 78.31529235539246USD
- 2026-10-03: 87.7205128228302USD
- 2026-10-04: 71.47361620308685USD
- 2026-10-05: 71.65938897547149USD
- 2026-10-06: 71.65938897547149USD
- 2026-10-07: 71.65938897547149USD
- 2026-10-08: 92.44515944224548USD
- 2026-10-09: 180.3262918645935USD
- 2026-10-10: 386.87793138262936USD
- 2026-10-11: 320.8987688324585USD
- 2026-10-12: 77.21563556054687USD
- 2026-10-13: 77.17370776908874USD
- 2026-10-14: 79.26499316525268USD
- 2026-10-15: 197.33769873065185USD
- 2026-10-16: 212.5729396405029USD
- 2026-10-17: 158.05014118658445USD
- 2026-10-18: 69.64802815818024USD
- 2026-10-19: 92.50081510528564USD
- 2026-10-20: 92.50081510528564USD
- 2026-10-21: 92.50081510528564USD
- 2026-10-22: 698.7795512364502USD
- 2026-10-23: 632.8003886862792USD
- 2026-10-24: 498.8426271060791USD
- 2026-10-25: 87.77230752198791USD
- 2026-10-26: 135.51724954292297USD
- 2026-10-27: 214.93218993814085USD
- 2026-10-28: 200.22683786734007USD
- 2026-10-29: 200.22683786734007USD
- 2026-10-30: 611.8069710292968USD
- 2026-10-31: 558.8236903371582USD
- 2026-11-01: 477.8492444691772USD
- 2026-11-02: 75.91558510968017USD
- 2026-11-03: 71.65938897547149USD
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: 87.77230752198791USD
- 2026-11-07: 170.08731331903076USD
- 2026-11-08: 122.76609676290893USD
- 2026-11-09: 143.31877795094297USD
- 2026-11-10: 107.71661987042236USD
- 2026-11-11: 152.3719327934265USD
- 2026-11-12: 1255.60380509375USD
- 2026-11-13: 959.697221817749USD
- 2026-11-14: 752.7625151484375USD
- 2026-11-15: 99.89848318919373USD
- 2026-11-16: 99.89848318919373USD
- 2026-11-17: 77.17370776908874USD
- 2026-11-18: 110.71468896771239USD
- 2026-11-19: 180.11317716430662USD
- 2026-11-20: 1633.4846225178221USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Valet parking fee: BRL 50.00 per day
- Pet fee: BRL 135.00 per pet, per day
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room Service
Valet Parking
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Hot Tub / Jacuzzi
Steam Room
Massage
Spa & Wellness Centre
Barber/Beauty Shop
Kids Club
Picnic Area/Tables
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Bingo
Concierge Services
Activities
Swimming pool
Tennis Courts
Garden
Karaoke
Billiards
Playground
Hiking
Child Pool
Pool Indoor
Pool Outdoor
Outdoor heated pool
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Table Tennis
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Valet Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi