Phoenicia Express Hotel

Great staff very helpful , i did forgot meds in the refrigerator and they assist me to get delivered! I give 3 stars for the condition of the rooms !

Frukosten var oätbart - ost och skinka som har stått ut utan kyla i timmar, till ex., bröd som var torr och smakade konstigt, äggröra som gick inte att äta.

Se booked 5 Rooms for 12 persons and they gave us wrong rooms. I sent them a message that is everything right and they agreed. They gave us rooms for 10 persons and they told us they will give us an extra bed but then it was just a small sofa that was turned into a bed. After we told them if they could change the rooms for us they denied. They also told us if we want to we can leave or else they will call security on us. In the reception there was two workers both were Arab and they were really rude. We wanted to explain it to them them that the rooms they gave us were wrong. Their service was like they wanted to fight and not for hotels I don’t recommend going to this hotel as a foreigner. The owner of the hotel also yelled at us that he owns the hotel and that he could kick us out and call security on us.

Clean room. Exceptional Personell. Parking free area and safe. Spacious appartments , windows that can be open & nice temperature within rooms.View & pool , nice points for 9☆

Tutto in perfette condizioni