Name: The High Tide, Chevron Renaissance 2BR, Surfers
Address: 23 Ferny Avenue, Gold Coast, Queensland, AU
Rating: 7.68

Ce qu'en disent des voyageurs

Au The Towers Chevron Renaissance Holidays Gold Coast, les clients apprécient l'emplacement central à Surfers Paradise, les appartements spacieux avec vue et les piscines adaptées aux familles. Cependant, des inconvénients récurrents incluent le mobilier désuet, une propreté et un entretien variables, un enregistrement déroutant hors site, et les nuisances sonores de la vie nocturne.

Beaucoup apprécient les cuisines entièrement équipées, le linge de maison et le parking sécurisé, ainsi que la proximité d'un supermarché et des transports en commun. Les avis sur le service sont mitigés : le personnel est souvent décrit comme aimable, mais les communications avec les hôtes ou les gestionnaires peuvent être peu claires. Attendez-vous à des appartements spacieux et bien situés dans un quartier animé, mais la qualité et l'entretien varient d'un logement à l'autre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les piscines et la salle de sport sont populaires, les clients appréciant les équipements de style complexe et le parking sécurisé pratique. Plusieurs commentaires mentionnent également des fermetures d'installations ou des travaux d'entretien ainsi que des problèmes d'entretien général du bâtiment.

Avis de voyageur à ce sujet

10

Tania

21 nov. 2024

·

A séjourné 6 nuits

Awesome stay! Apartment was great - pools were amazing for all of us - superb view! well appointed kitchen! Apartment easy to access, safe and centre of town! LOVED our stay and planning to come back!

6

Gordana

10 janv. 2025

·

A séjourné 7 nuits

It’s outdated curtains were stained, single bed was sinking asked for it to be replaced handyman apparently did something to fix it however same issue occurred. Shower door was closing properly water leaking everywhere, washing machine leaking and fridge was leaking. Location is great and pool area is amazing

10

Shelly

29 oct. 2024

·

A séjourné 4 nuits

We stayed here for 4 nights! Was absolutely stunning. Immaculate apartments and grounds. The indoor pool did have emergency maintenance while we were there, so was unable to use that for the last 2 days, but that can't be helped. Highly recommend! Also, didn't have to pay for parking! it was included in room!

10

Gary

19 nov. 2024

·

A séjourné 3 nuits

Very spacious well appointed apartment with 2 bedrooms and 2 bathrooms (only 1 bedroom required). Everything was provided to prepare your own meals when you tired of the junk food outlets and a big Coles in the complex. Found the large leather/vinyl? sofa sticky in hot weather. Great secure central location, well maintained with pleasant staff and secure parking.

8

Sarah

18 déc. 2024

·

A séjourné 7 nuits

Excellent location Great pool all day sun

10

Humdy

18 sept. 2025

·

A séjourné 6 nuits

I recently stayed at the Chevron Renaissance on the Gold Coast with Holiday Holiday as the host, and it was a fantastic experience from start to finish. The check-in process was smooth and professional, and the staff were welcoming and helpful throughout my stay. The apartment itself was clean, spacious, and well set up with everything I needed for a comfortable holiday. The location is unbeatable — right in the heart of Surfers Paradise, with shops, cafes, restaurants, and the beach all just a short walk away. The resort facilities were a highlight too, especially the pool and gym, which made it feel like a proper holiday escape. Overall, Holiday Holiday made the whole stay stress-free and enjoyable. I would definitely recommend staying at Chevron Renaissance with them and would happily book again for my next Gold Coast trip.

10

Lauren

23 oct. 2023

·

A séjourné 6 nuits

We would highly recommond this property (3137) to anyone. The 2bed apartment was clean, comfortable and a great place to relax. The hotel facilities were amazing and the convenience and location was great. We had great communication before and during our stay with Holiday Holiday and we will definitely return in the future

8

Amy

8 juin 2025

·

A séjourné 7 nuits

Great size room, great amentities, central location. Amazing veiws of the ocean, city and sunrise. Room could use a deep clean, but was still clean enough. Location is a little noisy at night, especially Friday, Satuday and Sunday but that is to be expected. Air conditioner maintence for the whole week we stayed, which was a bit difficult with two toddlers and being 34 weeks pregnant. Was were not advised by Holiday Holiday of this when booking or checking in. Found out by a poster at the lift. Which was a bit dissapointing. Pool, gym and games room all amazing amentities.

8

Martess

21 févr. 2025

·

A séjourné 7 nuits

The property needed some maintenance, water leaking from roof, buckets in hall ways, spa still not working from 12months ago.

2

Deborah

2 mars 2025

·

A séjourné 8 nuits

Unfortunately we have to give a bad review. We had a bad experience with the pool having large pipes with exposed metal that consequently cut a 6cm gash in my son’s foot. When reporting this, not a lot of interest was shown by Holiday Holiday or the chevron body corporate. We stayed on another week and the exposed metal had not even attempted to be fixed. On inspection we found another 3 pipes that were the same. Very dangerous. Communications between Holiday Holiday and us were lacking compassion and care. The building is in need of repair and cleaning, it is not the chevron renaissance that we remembered from a few years ago.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté est aléatoire : certains ont trouvé les appartements propres, tandis que d'autres ont signalé la présence de parasites (cafards et fourmis), du linge taché, de la vaisselle sale ou des verres sales, et des zones nécessitant un nettoyage en profondeur. Les salles de bain semblent souvent usées ou mal entretenues.

Avis de voyageur à ce sujet

8

Anja

3 oct. 2024

·

A séjourné 6 nuits

Great location. Coles just underneath. Close to everything. Awesome pool. Apartment was good but dissapointed to find a crazy amount of ants in the kitchen, on counters. Massive cockroaches in kitchen. Some sheets were stained, sink in bathroom didnt drain, we had to rewash the glasses as dirty. Only 1 dish towel and not enough toilet paper for a weeks stay. Had to buy ourselves.

4

DAVID

4 janv. 2026

·

A séjourné 6 nuits

Air conditioning or working. Was told prior to stay was going to be fixed. Was not looked at until midway through holiday and couldn’t be fixed. Cockroach’s on entry and throughout stay Washing machine would not finish cycle and stoped with water in it each time Lock to balcony broken and not safe for young kids

8

David

14 janv. 2025

·

A séjourné 6 nuits

Close to all main shops, transport close by. Convenience of Cole’s downstairs. Bathrooms need a bit of a renovation. A bit old and run down. Not very clean looking. Had ants coming up the drain pipe.

6

Kathryn

27 sept. 2025

·

A séjourné 5 nuits

Showers needed to be cleaned better. Drains in shower were dirty. Pillows were terrible. Loud at night with neighbouring entertainment venue.

6

Belinda

26 juil. 2025

·

A séjourné 8 nuits

Great size for two bedroom apartment with fantastic view to see sunrise and sunset. Good facilities with full kitchen and laundry with dryer, oven and microwave. It was clean and bedding, linen, carpets and couches were well maintained, but needed a few updates due to torn/soiled blinds and rugs, shower scum, damaged/marked walls.

10

Aleksandr

1 oct. 2025

·

A séjourné 7 nuits

Overall it was pretty clean. The only down side was the vacuum cleaner that was in the room, as it was hardly functioning.

2

Deval V.

26 juil. 2023

·

A séjourné 7 nuits

This listing can be improved by a huge percentage. A dirty apartment with bad housekeeping, kept in a filthy state with super basic amenities is how this should be listed. Sun had already set in by the time we reached and had checked in and our first reaction on entering was wow, what a view. When we turned on the lights the reality did sink in. Place was dirty to the next level. Bunches of hair on the carpet in places. Drawers were filthy with mould, towels had hair. The fridge was dirty with spilled liquid from last person, dining chairs were dirty. We ended up buying disinfectant wipes to clean all these surfaces. Having stayed in multiple vacations stays share options, and we always seen all these houses with all required amenities like hand wash, abundant toilet tissue, extra towels, enough glassware, cutlery, plates, pots and pans. However this place had nothing, 2 rolls of toilet tissues, exactly 4 towel, 4 plates, 4 cups, 4 wine glasses and so on. There wasn’t any handwash even. The aircon worked only in the living area, and we weren’t able to find the zone change switch. The bed had no duvet or blankets. The extra blanket provided were dirty and we had to put them to wash immediately. All in they really need to amp up the housekeeping and furnish the place slightly better.

2

Talina

17 nov. 2024

·

A séjourné 7 nuits

The apartment we stayed in was not great, the A/C was leaking a lot of water had to turn it off as it was wreaking the paint brought fans until someone came out to fix it, one side of the lounge is broken, my partner stood on glass that was in the carpet and there were no face washers given to us so we had to buy our own face washers as well.

4

Mark

15 mars 2024

·

A séjourné 6 nuits

Great views, good size apartment and balcony. Pool area was a real highlight. The apartment needs a thorough deep clean, the standard was unacceptable. Many cockroaches throughout.

10

naresh

4 sept. 2025

·

A séjourné 4 nuits

Property was specious and clean.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les appartements sont spacieux et offrent une vue impressionnante, ainsi qu'un lave-linge et une cuisine pratiques. Cependant, de nombreux clients mentionnent un décor démodé, un mobilier usé et des problèmes avec les appareils électroménagers ou les portes. Plusieurs commentaires font état de lits ou d'oreillers inconfortables et de nuisances sonores importantes la nuit provenant des établissements et de la circulation à proximité.

Avis de voyageur à ce sujet

4

Sofia

9 juil. 2024

·

A séjourné 9 nuits

Needs renovation, yesterday!!!

10

Ellen

27 sept. 2025

·

A séjourné 5 nuits

A great place to stay on the Gold Coast. Close to everything and supermarket downstairs made it so easy to stock up the kitchen with snacks and drinks. The apartment was so nice we had a magnificent view. Getting the key with a big suitcase from the 1st floor of the centre was a bit of a mission but otherwise a great stay.

6

Krystal

29 mars 2025

·

A séjourné 10 nuits

The room was a bit dated but it did have good views and facilities. It was in a good location and walking distance to restaurants and shops, however it was very noisy at night time. The servicing could have been better, only changed towels and sheets, they didn’t wipe down areas or vacuum. They also didn’t top up some of the kitchen amenities or laundry powder, we stayed for 10 days. There was only 2 elevators working which meant we were waiting a long time but that was due to the cyclone so understandable. Outdoor pools looked beautiful but were too cold to swim in. Overall it was a good trip but I’m unsure if I would stay here again.

10

Tamara

9 sept. 2025

·

A séjourné 9 nuits

We had an excellent stay. Absolutely lovely apartment with stunning views. Extremely comfy beds and pillows. Such a bonus to be able to wash and dry clothes as we went. Nothing to complain about at all. Best room we have stayed in.

4

JULIA

4 juil. 2024

·

A séjourné 6 nuits

Central location and good amenities, however very noisy at night due to clubs, furnishings are dated, curtains coming off railings and a sleeping bag for a blanket in the main bedroom. Pillows were very thin, had to fold over for comfort. Room smelt, tried airing it out… not what you would expect for money paid.

10

Marlee

20 juil. 2024

·

A séjourné 4 nuits

Our stay at Chevron Renaissance was excellent. We took advantage of the car space which was excellent and very easy to access. The bed was not the most comfortable and I ended up sleeping on the couch for some of my nights. Apart from that one thing we were very happy with our stay and waking up to such an amazing view every day!

6

Nicole

6 août 2024

·

A séjourné 5 nuits

Great location, room ok although needed to wipe over benches and side tables. Bedrooms hear all road noise so expect to be woken up.

8

Amy

8 juin 2025

·

A séjourné 7 nuits

Great size room, great amentities, central location. Amazing veiws of the ocean, city and sunrise. Room could use a deep clean, but was still clean enough. Location is a little noisy at night, especially Friday, Satuday and Sunday but that is to be expected. Air conditioner maintence for the whole week we stayed, which was a bit difficult with two toddlers and being 34 weeks pregnant. Was were not advised by Holiday Holiday of this when booking or checking in. Found out by a poster at the lift. Which was a bit dissapointing. Pool, gym and games room all amazing amentities.

10

anas

27 déc. 2025

·

A séjourné 4 nuits

very nice location, big room

8

Patricia

10 mars 2024

·

A séjourné 7 nuits

Great unit ,large and great views

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment décrit comme aimable et serviable, mais l'enregistrement et les informations d'accès peuvent être confus en raison de la remise des clés hors site et d'indications peu claires. La communication et la réactivité de l'entretien varient en fonction du logement et du gestionnaire.

Avis de voyageur à ce sujet

10

Suzanne

17 août 2025

·

A séjourné 9 nuits

Was a little hard to find the office to begin with to check in. Called the lovely lady behind the desk and she directed me. The room was nice and was well equipped. The common areas were great. Pleanty to do within and there is a shopping mall underneath. Very central and close to a tram stop.

8

Tomas

13 mai 2024

·

A séjourné 14 nuits

Vi kom nattetid till lägenheten. Det fanns ingen reception öppen efter kl 16:30. Beskrivning till Nyckelbox var svår att tyda inne i köpcentrum, då det inte fanns några skyltar om vart kontoret befann sig. Väkter visste inte heller vart vi skulle vända oss. Lägenheten i sig var toppen. Stor och bra planlösning. Utsikt över havet.

6

Ni

28 déc. 2024

·

A séjourné 5 nuits

They sent me a wrong parking instruction, and I spent around 2 hours on looking for the right one.

6

Krystal A.

24 avr. 2024

·

A séjourné 9 nuits

Not quite up to the usual standard, but we still had an enjoyable stay. We have discussed issues with the property manager and she made a list to get on and sort. Photos on original listing showed river and beach view. Just beach view which was a bonus for us, but if you were expecting both, you might have been dissapointed. Nowhere on the listing did it say we needed to go elsewhere to collect and drop keys for check in and out. We specifically chose this one as it did not say this, so assumed like in the past we could go straight to the hotel, check in and enjoy. Although the location for check in wasnt far away, it was still a hike with 2 cases and not something we expected. We were able to leave our cases at this pick up location until check in and after check out which was great. The room was very clean. It was well set up with crockery, pots etc. If you had small children there were books, beach toys and a pram which was a nice addition. The sliding door off the lounge did not open both ways as it should, and although we mentioned this and were told maintenance would be there the next morning, this was not fixed during our 10 day stay. The property manager was very appologetic about this.You are still able to access the deck however, the door is unable to lock, and this is a safety issue especially with smaller children. The tiles in the kitchen and the bathroom could also do with an overhaul. The spare blanket had holes. The tap in the laundry drips.

8

Simon B.

1 janv. 2024

·

A séjourné 7 nuits

Family loved our time on the Gold Coast. And the accommodation was awesome. Thank you so much. The xmas day storm was full on, lol. Communication via the website portal was rubbish though. You definately need to work on that system. All other comms were great.

10

Humdy

18 sept. 2025

·

A séjourné 6 nuits

I recently stayed at the Chevron Renaissance on the Gold Coast with Holiday Holiday as the host, and it was a fantastic experience from start to finish. The check-in process was smooth and professional, and the staff were welcoming and helpful throughout my stay. The apartment itself was clean, spacious, and well set up with everything I needed for a comfortable holiday. The location is unbeatable — right in the heart of Surfers Paradise, with shops, cafes, restaurants, and the beach all just a short walk away. The resort facilities were a highlight too, especially the pool and gym, which made it feel like a proper holiday escape. Overall, Holiday Holiday made the whole stay stress-free and enjoyable. I would definitely recommend staying at Chevron Renaissance with them and would happily book again for my next Gold Coast trip.

10

Lauren

23 oct. 2023

·

A séjourné 6 nuits

We would highly recommond this property (3137) to anyone. The 2bed apartment was clean, comfortable and a great place to relax. The hotel facilities were amazing and the convenience and location was great. We had great communication before and during our stay with Holiday Holiday and we will definitely return in the future

2

Deborah

2 mars 2025

·

A séjourné 8 nuits

Unfortunately we have to give a bad review. We had a bad experience with the pool having large pipes with exposed metal that consequently cut a 6cm gash in my son’s foot. When reporting this, not a lot of interest was shown by Holiday Holiday or the chevron body corporate. We stayed on another week and the exposed metal had not even attempted to be fixed. On inspection we found another 3 pipes that were the same. Very dangerous. Communications between Holiday Holiday and us were lacking compassion and care. The building is in need of repair and cleaning, it is not the chevron renaissance that we remembered from a few years ago.

10

Aaron

16 avr. 2025

·

A séjourné 7 nuits

Our family love staying here. Has everything a family with young kids need. The staff are all very friendly and helpful. Our only issue was with our after hours check-in instructions. We couldnt access the area which provided access to our room. However, we were quickly assisted by a helpful security guard. Apart from that, thr stay was perfect.

2

Rachel

27 janv. 2025

·

A séjourné 4 nuits

The room was so dirty and the lift lobby outside room. The reception was far from the tower where we stayed with no prior knowledge. The uber dropped us off at one address but the reception was at another building. We had to call then walk around different locks to check in then ended up where the uber initially dropped us off. It was inconvenient as we arrived early in the morning but we had to walk from one building to another.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central à Surfers Paradise, à proximité de la plage, des commerces, du tramway et d'un supermarché en bas de l'immeuble. Le revers de la médaille est le bruit nocturne perceptible provenant des clubs, de la circulation et de l'activité du week-end.

Avis de voyageur à ce sujet

10

Suzanne

17 août 2025

·

A séjourné 9 nuits

Was a little hard to find the office to begin with to check in. Called the lovely lady behind the desk and she directed me. The room was nice and was well equipped. The common areas were great. Pleanty to do within and there is a shopping mall underneath. Very central and close to a tram stop.

10

Ellen

27 sept. 2025

·

A séjourné 5 nuits

A great place to stay on the Gold Coast. Close to everything and supermarket downstairs made it so easy to stock up the kitchen with snacks and drinks. The apartment was so nice we had a magnificent view. Getting the key with a big suitcase from the 1st floor of the centre was a bit of a mission but otherwise a great stay.

4

Peter

12 août 2024

·

A séjourné 7 nuits

The good: The apartment was clean, bed was comfortable. Pool was good (Outdoor unheated, indoor heated). Location is very central The Bad: - Completely letdown by the Bathroom which was in a shocking state of repair - Door handle was loose and almost falling off, paint peeling off the walls, vanity in a shocking state with cracks in the bowl, bath was not in good state of repair. All in all needs a very good renovation I was blown away that this was not done (Wouldnt cost a lot) certainly not up to renting out standard by any means - Apartment is extremely noisy and not sound proof by any means. Especially Fri/Sat/Sun with boy racers and sirens. Other times is still noisy with traffic

8

Jenna

5 déc. 2024

·

A séjourné 5 nuits

Location was amazing, close to the beach and a short drive to the various theme parks. The view was stunning and the indoor pool was great when we had a couple of rainy days. The outdoor pool was beautiful! Our only criticism is the room smelled like smoke (had to buy air freshener to get rid of the smell) and the shower door in the ensuite didn’t seal so the bathroom floor got wet when showering. Otherwise our stay was great! Would definitely book again

8

Jecinta

14 juil. 2024

·

A séjourné 5 nuits

Great location - close to Cavill Ave, beach, dining, shops, tram etc.

4

JULIA

4 juil. 2024

·

A séjourné 6 nuits

Central location and good amenities, however very noisy at night due to clubs, furnishings are dated, curtains coming off railings and a sleeping bag for a blanket in the main bedroom. Pillows were very thin, had to fold over for comfort. Room smelt, tried airing it out… not what you would expect for money paid.

10

Gary

19 nov. 2024

·

A séjourné 3 nuits

Very spacious well appointed apartment with 2 bedrooms and 2 bathrooms (only 1 bedroom required). Everything was provided to prepare your own meals when you tired of the junk food outlets and a big Coles in the complex. Found the large leather/vinyl? sofa sticky in hot weather. Great secure central location, well maintained with pleasant staff and secure parking.

8

Sarah

18 déc. 2024

·

A séjourné 7 nuits

Excellent location Great pool all day sun

10

Humdy

18 sept. 2025

·

A séjourné 6 nuits

I recently stayed at the Chevron Renaissance on the Gold Coast with Holiday Holiday as the host, and it was a fantastic experience from start to finish. The check-in process was smooth and professional, and the staff were welcoming and helpful throughout my stay. The apartment itself was clean, spacious, and well set up with everything I needed for a comfortable holiday. The location is unbeatable — right in the heart of Surfers Paradise, with shops, cafes, restaurants, and the beach all just a short walk away. The resort facilities were a highlight too, especially the pool and gym, which made it feel like a proper holiday escape. Overall, Holiday Holiday made the whole stay stress-free and enjoyable. I would definitely recommend staying at Chevron Renaissance with them and would happily book again for my next Gold Coast trip.

10

Jason Robert

13 juin 2024

·

A séjourné 8 nuits

Very close to everything, great for family's close to beach, food and activities.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

The High Tide, Chevron Renaissance 2BR, Surfers

À propos de cet établissement

Emplacement

Options de chambre

Appartement Classique, 2 chambres, cuisine, dans la tour

Appartement Confort, 1 chambre

Appartement, 3 chambres, 2 salles de bains

Avis des voyageurs sur The High Tide, Chevron Renaissance 2BR, Surfers

Ce qu'en disent des voyageurs

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Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

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