Ueno Terminal Hotel

Accommodation Tax for stays in Tokyo is payable directly at the property. The Tokyo Accommodation Tax rates will be revised from April 1, 2027. The actual amount will be collected at check-in.

Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;

Front Desk Services
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Japanese breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Fee for Japanese breakfast: approximately JPY 1100 per person;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.