Name: PLAZA SANTO DOMINGO
Address: Costanilla de los Angeles 13, Madri, Província de Madri, ES
Rating: 7.4

Opinião dos hóspedes

No PLAZA SANTO DOMINGO, viajantes elogiam consistentemente a localização central, próxima à Gran Vía e aos links de metrô, enquanto o feedback sobre quartos e instalações é misto, com notáveis diferenças entre áreas mais antigas e renovadas, limpeza variável e problemas ocasionais com ruído e controle de temperatura.

Os funcionários são frequentemente descritos como simpáticos e atenciosos, com vários hóspedes mencionando mudanças rápidas de quarto quando surgiram problemas. O terraço e a piscina no topo recebem elogios pelas vistas, embora espreguiçadeiras, horários e cobranças extras ocasionais recebam críticas, e a satisfação com o café da manhã varia. Espere uma base superbamente localizada com qualidade de quarto irregular—opções atualizadas ou renovadas tendem a proporcionar uma melhor estadia.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

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Comodidades

O terraço e a piscina no topo com vista para a cidade são frequentemente um destaque. Vários hóspedes notam limitações, como espreguiçadeiras limitadas, horários restritos ou sazonais, fechamentos ocasionais e taxas extras (por exemplo, toalhas ou cofre no quarto).

Avaliações dos hóspedes relacionadas

6

Denis

28 de jul. de 2024

·

Hospedou-se por 4 noites

They are trying and it is better than some others. That being said, it is lacking some basic necessities. Wifi is terrible and either was very weak or not functioning half the time. Breakfast was very subpar. The lobby is sad and there is only one Starbucks machine which you must pay for. The upstairs bar/pool is small and blazing hot--almost unusable during the day. The cleaning staff was brusque at best and camped outside our door having loud conversations and clanging their equipment starting at 8:30 in the morning. If you want to use the in-room safe, you must pay. That's a first. The front desk was attentive and did their best.

8

sofie

2 de ago. de 2024

·

Hospedou-se por 4 noites

Great location. Roof top bar and pool was lovely. But 5 euros for a small bottle of water is a joke! 85 cents for a large one in supermarket across the road!

10

Ahmaud

9 de set. de 2024

·

Hospedou-se por 2 noites

Great location. Everything was walkable. Rooftop pool was beautiful.

6

Félix

14 de ago. de 2022

·

Hospedou-se por 2 noites

Il s'agit d'un vieille hotel. Les meubles était vieux, la tele est petite et a probablement plus que 10 ans, il y avait de la moisissure dans la salle de bain. De plus la piscine ferme a 7h pm et il faut loué une serviette pour y aller...

6

Eric

12 de jun. de 2023

·

Hospedou-se por 3 noites

L’hôtel a une belle devanture bien placé. Nous étions sur une aile de l’hôtel, certainement rénové donc plus ancienne pas terrible pour un quatre-étoiles. Dommage. Choisis cette hôtel pour le Rooftop avec piscine qui ouvrait le samedi mais non disponible en fin de journée car privatiser vraiment la lose

6

SERENA

20 de jun. de 2024

·

Hospedou-se por 5 noites

l hotel est très bien placé en centre ville et possède une belle terrasse en rooftop, et de plus au pied d'un metyro ce qui est très agreable pour se déplacer toutefois quelques points négatifs l hotel a besoin d'une sérieuse rénovation, les salles de bains ont des murs moisis, dans certaines parties il y a une odeur nauséabonde de canalisations, le bar de la réception ne fonctionne pas ni la machine à café la piscine n'est pas chauffée et ferme tôt ce qui ne nous permet pas d'aller nous baigner après une journée de travail, et autre point vous devez louer une serviette meme si vous ne vous baignez pas. au prix pratiqué (il y a eu une nuit facturée à 427 euros, avouez que c'est un peu juste en prestations.

10

Thomas A

18 de ago. de 2024

·

Hospedou-se por 2 noites

The roof top pool converts to a dining area at night. Beautiful views of the city lights

10

Manuel

15 de set. de 2024

·

Hospedou-se por 8 noites

Rooftop terrace and pool.

8

Ylva

31 de ago. de 2024

·

Hospedou-se por 7 noites

Det är fjärde vistelsen på detta hotell. Rummet denna gång gick i mörklila och det innebar mörklila väggar, mörklila skrivbord, mörklila garderob och ett mörklila badrum. Färgen drog ner helhetsbetyget eftersom den var så mörk och trist. Därtill en stolpe - ja, mörklila - som löpte från golv till tak mitt ute på golvet. Väldigt opraktiskt. I övrigt mycket rent. Terrassen på taket har liksom tidigare år för få solsängar och de många barpallarna står oanvända och tar upp plats. Härlig pool, vänlig och serviceinriktad personal uppe på taket.

8

Julie

26 de ago. de 2024

·

Hospedou-se por 3 noites

The pool was incredible

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Limpeza

O feedback sobre a limpeza é misto: enquanto alguns quartos são descritos como limpos, muitos hóspedes relatam carpetes sujos, banheiros mofados ou com cheiro de mofo, odores persistentes e serviço de limpeza irregular.

Avaliações dos hóspedes relacionadas

6

Elizabeth

26 de out. de 2024

·

Hospedou-se por 1 noite

The room that we stayed in wasn’t vacuumed and there were spider webs on the ceiling. The facility smelled bad. The breakfast area was a nice surprise, many options and tasty.

6

Monica

14 de set. de 2023

·

Hospedou-se por 2 noites

Our room was not what we expected. It was much smaller than we thought it would be, which wasn’t the biggest issue. The carpets were visibly dirty and we felt like we couldn’t walk on them freely. The pillows were bad for the neck. The beds were pretty comfortable though. The shower and bathroom was nice, large rain shower was the best part. The rooms are not soundproof. The worst part is that the room smelled like cigarettes and it felt like we couldn’t breathe in there. The location of the hotel is great though, no complaints with that.

4

Ryan

15 de fev. de 2023

·

Hospedou-se por 13 noites

This property is located in a great location but beyond that it is not at all what it is advertised to be. The first room we were put in was so horrible it felt like a broiler room converted into a guest room. We had requested 3 bed and the room we were given would age barely held two people comfortably. They moved us to another room which was a definite step above but still awful. There was a ton of black mold all of the bathroom walls and floors, there was dirt and dust all over the furniture, the bathroom vent was so dusty there was daily chunks of dust on the toilet, the shower had hair and dust inside of it. The carpet was old and stunk of mildew and there was an unknown substance all over the inside of the room door. All in all, not worth it. One staff member was fantastic, beyond that they were very rude and perturbed when asked questions.

2

Anthonius

5 de mai. de 2024

·

Hospedou-se por 3 noites

Hotel with an old part , terrible room, smelly carpet. A lot of small stair what makes you have to carry your luggage a long way . Never again.

2

angelica

9 de mai. de 2023

·

Hospedou-se por 3 noites

The dirtiest Hotel I’ve been to. I saw the room and left instantly. The bathroom had hairs on the sink and mold on the bathtub. The carpet reeked. It looked like the room hadn’t been dusted in years. I was scared to even remove my shoes.

6

Carlos

13 de abr. de 2023

·

Hospedou-se por 1 noite

Nos cambiaron a otro edificio cruzando la calle en el cual salía un fuerte olor desagradable del baño

4

Markus

26 de ago. de 2024

·

Hospedou-se por 1 noite

The room was pretty old and had a lot of mold and stains on the walls in the bathroom.

6

Juan Moises

9 de jan. de 2024

·

Hospedou-se por 12 noites

Buen hotel, su personal para el check in, buena calidad y garante, el desayuno bueno y su personal excepcional el punto negro la limpieza, las amenidades del hotel escasas, tan es así, que para una estancia de 11 días unicamente 2 botellas pequeñas de agua, falta de aspirado a las habitaciones y limpieza general, pero sobre todo la falta de atención de quien se llamo el supervisor, al reclamarle la FALTA DE PAPEL HIGIENICO, que fue la gota que derramo el vaso, su contestación, la falta de empatia para algo tan esencial y que según el, "para eso es el teléfono" Con esa actitud, todo lo bueno lo tira a la basura

10

Juan Carlos

27 de set. de 2024

·

Hospedou-se por 3 noites

I like the only thing was to dirty was the carpet

8

Liliana

18 de mai. de 2023

·

Hospedou-se por 2 noites

Great location. We got a room with a view of the amazing hanging garden, that was great. Clean and comfortable. Needs some paint; I guess white walls are not easy to maintain. Other small thing is that they need to provide body lotion. I don’t recommend breakfast in the hotel since across the street is the best “cafe con leche” and tortilla española ever, for a lot cheaper. Over all I will stay there again; this is actually my second time there.

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Quartos

A qualidade dos quartos varia amplamente entre as áreas mais antigas e renovadas; muitos acham os quartos padrão pequenos ou desatualizados, com paredes finas e algum ruído da rua, enquanto os upgrades podem ser espaçosos, com melhores vistas. O controle de temperatura geralmente é centralizado e difícil de ajustar para resfriar, e a confiabilidade do Wi-Fi ou as páginas de pagamento frustram alguns hóspedes.

Avaliações dos hóspedes relacionadas

6

Tomas

15 de mai. de 2024

·

Hospedou-se por 2 noites

Property needs better A/C in rooms and insulation in walls as noise could easily be heard from other rooms.

8

Glaydon

9 de jun. de 2024

·

Hospedou-se por 2 noites

Nice staff. Average comfort. The air has AC but you cannot turn it on or adjust the temperature. You need to ask the front desk to do it. The room is average and has nothing. The location is excellent and breakfast is good.

6

Matthew

19 de mai. de 2024

·

Hospedou-se por 3 noites

Overall solid hotel. However, “air conditioning” does not go below 22C; In our opinion, this is not air conditioning.

6

Glorie

29 de set. de 2024

·

Hospedou-se por 3 noites

Hotel was in a good location but the rooms were very small, cramped, outdated bathrooms and paper thin walls. We could hear the conversation of the couple in the next room. I don’t recommend this hotel.

8

JUAN MANUEL

29 de abr. de 2023

·

Hospedou-se por 1 noite

Hay 2 partes de hotel, una la habitual que se accede desde la recepción y otra es como un anexo al edificio, mucha diferencia en las habitaciones y mismo precio, si puedes que te den la principal

8

gareth

24 de out. de 2024

·

Hospedou-se por 3 noites

Stayed for 3 night's for a city break to watch Real Madrid. Check in was fast and reception staff friendly. Got to our room and was a bit disappointed due to size, faulty AC and single beds, was going to persevere but the AC meant the room was way to stuffy and it was unsafe to open the window due to a fire escape. Spoke to reception and they moved us no issues into a huge room massive queen bed and a balcony - thjs was greatly appreciated. Breakfast was 16 euros eaxhand whilst fresh and some choice im sure better value olaces are nearby. Sky lounge was really cool with great views and excellent staff. Location of hotel is perfect and lots of places in easy walking distance. Hotel gets my recommendation for sure and I'd definitely stay here again. Hotel made our trip even better.

4

M

8 de set. de 2024

·

Hospedou-se por 1 noite

El hotel tiene muy buena ubicación,trabajadores muy amables pero no he podido dormir ni media hora porque las paredes son como de papel. Se oyen las conversaciones palabra por palabra como si estuviéramos en la misma habitación. Cada vez que se abre una puerta o alguien camina se escucha todo. Del resto bien.

8

Corinne

21 de jul. de 2024

·

Hospedou-se por 1 noite

This hotel had two different buildings. To access our room we had to use the 2nd set of elevators. You could tell this building was in the process of remodeling so not sure what the more expensive rooms looked like. Room was ok but out dated. Could hear people in the hallway. Over all the staff was Amazin! Rooftop bartenders and restaurant staff were superb. Check in desk employees and bell hop were also amazing. Would stay again but would like a room in building #1.

6

ROL

17 de jan. de 2023

·

Hospedou-se por 19.373 noites

Pour la 4eme fois dans cet hôtel, mais 1ere fois très déçu par chambre 408, salle de bains en mauvais état, stores de la chambre aussi. A quoi s'ajoutent un wifi et le coffre désormais payants....

10

barbaro

11 de out. de 2023

·

Hospedou-se por 3 noites

Beautiful hotel. In the center of madrid. Amazing but only one thing the wifi was horrible and I needed to do work!

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Serviço

O serviço é geralmente elogiado como simpático, profissional e prestativo, com funcionários frequentemente atendendo a solicitações de mudança de quarto ou check-in antecipado. Uma minoria relata respostas pouco prestativas, falta de empatia ou políticas rígidas.

Avaliações dos hóspedes relacionadas

2

Thierry

1 de jul. de 2023

·

Hospedou-se por 1 noite

lavabo bouché sans action de la réception. Tuyau de douche cassé et coupant. Frigo ne fonctionne pas. Aucune compensation obtenue de la réception qui n’a pas montré beaucoup d’empathie ni d’intérêt. Chambre beaucoup trop chère pour l’état général. A éviter

10

JOAN ANTONI

21 de nov. de 2024

·

Hospedou-se por 1 noite

Excelente. Muy buena ubicación para ir al teatro y visitar el centro de Madrid. Desayuno bufet muy bueno. Personal muy amable.

8

Armen

12 de jul. de 2024

·

Hospedou-se por 2 noites

Room wasn’t ready at my arrival. I showed up after 4:00 pm And the at the when I was checking out I asked them for 30 min more and they said that is NOT possible.

8

gareth

24 de out. de 2024

·

Hospedou-se por 3 noites

Stayed for 3 night's for a city break to watch Real Madrid. Check in was fast and reception staff friendly. Got to our room and was a bit disappointed due to size, faulty AC and single beds, was going to persevere but the AC meant the room was way to stuffy and it was unsafe to open the window due to a fire escape. Spoke to reception and they moved us no issues into a huge room massive queen bed and a balcony - thjs was greatly appreciated. Breakfast was 16 euros eaxhand whilst fresh and some choice im sure better value olaces are nearby. Sky lounge was really cool with great views and excellent staff. Location of hotel is perfect and lots of places in easy walking distance. Hotel gets my recommendation for sure and I'd definitely stay here again. Hotel made our trip even better.

4

Kim Mikkelmann

23 de out. de 2023

·

Hospedou-se por 5 noites

Bestemt ikke et hotel som er 4 stjerner eller pengene værd. Servicen er ikke tilstedeværende. Hotellet er gammelt og nedslidt og rengøringen er ikke god nok. Hvis vi skal til Madrid igen, vælger vi bestemt et andet hotel. Placeringen af hotellet i den centrale del af byen er god og man har let adgang til shopping og Madrids mange hyggelige gader.

10

Ingrid

4 de set. de 2024

·

Hospedou-se por 3 noites

How wonderful are the staff members in front desk. Kind and Service oriented.

10

Kamesh

10 de jun. de 2024

·

Hospedou-se por 9 noites

We enjoyed staying here on our recent 10-day trip to Madrid. The staff was incredibly accommodative to a change in plans we had - specially Arancha and her team who worked with us and the management to get us a larger room when my daughter decided to join us on the trip. The hotel is centrally located and close to many tourist worthy places. Highly recommend anyone looking for a first class experience.

8

Ana L

12 de nov. de 2024

·

Hospedou-se por 3 noites

La primer habitación dejó mucho que desear para la categoría del hotel pero al hacer la observación el personal nos realizó el cambio a una que cumplía las expectativas. Se ve que el personal está muy atento a tratar de mejorar la estancia de los huéspedes y en general todos son muy amables.

8

Uygar

28 de abr. de 2024

·

Hospedou-se por 4 noites

Sehr gute Lage! Man kann alle wichtige Lokalisationen Max in 15 min zu Fuß erreichen. Früher check-in gehabt, Hotel hat sehr freundlices Personal!

10

Mara

30 de ago. de 2024

·

Hospedou-se por 1 noite

Excellent service

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Localização

Excepcionalmente central e com fácil acesso a pé à Gran Vía e aos links de metrô; alguns quartos de frente podem ter ruído da rua ou de serviços noturnos.

Avaliações dos hóspedes relacionadas

10

ayad

29 de ago. de 2024

·

Hospedou-se por 6 noites

Excellent location

10

ROGELIO

14 de ago. de 2024

·

Hospedou-se por 4 noites

Muy cerca de la gran vía A 20 metros de la estación Santo Domingo del metro de Madrid Puedes ir caminando a importantes sitios turísticos como perra del sol, palacio Real de Madrid

10

Julito

29 de abr. de 2023

·

Hospedou-se por 3 noites

Great location!!!

8

Baris

31 de jul. de 2023

·

Hospedou-se por 1 noite

Great location

10

Piers James Bentley

26 de mar. de 2023

·

Hospedou-se por 4 noites

Good location with lots to do within walking distance

8

rodolfo

10 de abr. de 2023

·

Hospedou-se por 3 noites

Centrally located

8

Jorge M

17 de mai. de 2024

·

Hospedou-se por 3 noites

The hotel is on the middle of everything

8

Jarbas

11 de nov. de 2024

·

Hospedou-se por 2 noites

A estadia foi excelente. Hotel muito bem localizado. Recomendo, ficaria novamente.

8

Shaun

5 de mai. de 2023

·

Hospedou-se por 5 noites

Great location,metro on the doorstep and in the centre of the city,perfect

6

Rula

29 de mai. de 2024

·

Hospedou-se por 3 noites

The trash pick up is at 2am every day and they are so loud. The hotel located on big intersection. Although we requested quiet rooms we still got rooms in the front of the building

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Jantar

O café da manhã recebe tanto elogios pela qualidade e variedade quanto críticas pelas opções limitadas, serviço lento e custo-benefício. A refeição no terraço é apreciada pelo ambiente.

Avaliações dos hóspedes relacionadas

10

Radel

23 de out. de 2024

·

Hospedou-se por 2 noites

Very nice hotel and location, decent breakfast.

8

francesca

18 de jan. de 2023

·

Hospedou-se por 2 noites

E' andato tutto bene. Mi aspettavo una doccia meno datata ma per il resto non posso dire nulla. Colazione buona e varia.

10

JOAN ANTONI

21 de nov. de 2024

·

Hospedou-se por 1 noite

Excelente. Muy buena ubicación para ir al teatro y visitar el centro de Madrid. Desayuno bufet muy bueno. Personal muy amable.

10

Jean-Marie

9 de dez. de 2022

·

Hospedou-se por 2 noites

Très bien situé, excellent et copieux petit déjeuner

6

Julia

17 de nov. de 2023

·

Hospedou-se por 3 noites

Lo mejor q tiene es la localizacion El rooftop muy bueno con linda vista. La area de.nejora es la climatizacion de las habitaciones y el desayuno no provee para hacer huevos a pedido.

6

Denis

28 de jul. de 2024

·

Hospedou-se por 4 noites

They are trying and it is better than some others. That being said, it is lacking some basic necessities. Wifi is terrible and either was very weak or not functioning half the time. Breakfast was very subpar. The lobby is sad and there is only one Starbucks machine which you must pay for. The upstairs bar/pool is small and blazing hot--almost unusable during the day. The cleaning staff was brusque at best and camped outside our door having loud conversations and clanging their equipment starting at 8:30 in the morning. If you want to use the in-room safe, you must pay. That's a first. The front desk was attentive and did their best.

10

Raymond

1 de jun. de 2024

·

Hospedou-se por 3 noites

The hotel and services were great. Great location close to everything. Only thing I would’ve liked was something to put the luggage on top. Breakfast is great. Overall 9/10

10

Joseph

21 de set. de 2023

·

Hospedou-se por 2 noites

Great location, beautiful room. Rooftop restaurant was very nice

6

Julia

14 de nov. de 2023

·

Hospedou-se por 2 noites

the property is in a fantastic location, I only have 2 issues, one is the air condition in the room, you can only change calling reception, it was a hazel and the room was very warm. The other is the breakfast, average to poor. not many options and they will not do eggs depending on your preference. For the prize, 30.00 euros is way too expensive.

8

Gitte

23 de jul. de 2024

·

Hospedou-se por 3 noites

Very good service and a warm welcome from staff. Breakfast could be better, the kitchen was too slow/not ready for the number of guests. Very good location, nice pool and rooftop.

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Mês	Preço médio
janeiro	US$ 140
outubro	US$ 981
novembro	US$ 162
dezembro	US$ 133

PLAZA SANTO DOMINGO

Preços para PLAZA SANTO DOMINGO

Média de preços por mês

Localização

Opções de quarto

Apartment

Avaliações dos hóspedes sobre PLAZA SANTO DOMINGO

Quem se hospeda aqui?

Opinião dos hóspedes

Políticas da propriedade