Barceló Maya Colonial - All Inclusive
201 USD
/natt
Gj.snitt. for september
Priser for Barceló Maya Colonial - All Inclusive
Velg datoer for å se priser og tilgjengelighet
201 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Barceló Maya Colonial - All Inclusive er prisen per natt i gjennomsnitt 193 USD i den billigste måneden (oktober) og 530 USD i den dyreste måneden (januar), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 530 USD |
| mars | 408 USD |
| april | 305 USD |
| mai | 208 USD |
| juni | 202 USD |
| juli | 201 USD |
| august | 219 USD |
| september | 201 USD |
| oktober | 193 USD |
| november | 307 USD |
| desember | 480 USD |
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sep · 201 USD
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Dyreste: januar (ca. 530 USD)
Billigste: oktober (ca. 193 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som en nattklubb, et badeland (mot et tillegg) og utendørs tennisbaner. Dette resort-overnatting...
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som en nattklubb, et badeland (mot et tillegg) og utendørs tennisbaner. Dette resort-overnattingsstedet i kolonialstil har dessuten wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling).
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, aviser i lobbyen (inkludert) og renseri-/vaskeritjenester. Planlegger du en event i Xpu-Ha? Som en av dette overnattingsstedet sine gjester tilbys du møte- og konferanserom på opp til 929 kvadratmeter, blant annet konferanserom og møterom. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Spis deg god og mett i en av dette overnattingsstedets 4 restauranter. Stedet har en bassengbar samt 3 barer/lounger hvor du kan koble av med noe godt å drikke. Frokostbuffé er inkludert.
Rom
Føl deg som hjemme i et av de 480 gjesterommene, som har minibar (inkludert) og LCD-TV. Rommene har egen balkong eller terrasse. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med parabol-TV. Rommene har privat bad med kombinert dusj/badekar, toalettartikler (inkludert) og hårføner.
Beliggenhet
Dersom du velger Barceló Maya Colonial - All Inclusive i Xpu-Ha vil du bo på stranden og ha mindre enn 10 minutter å gå til både Kantun Chi økopark og Cenote Cristalino. Dette resort-overnattingsstedet med alt inkludert ligger 2 mi (3,2 km) unna Puerto Aventuras marina og 2,9 mi (4,7 km) unna Chac Mol Cenote.
Hva finnes i nærheten
Kantun Chi økopark(0.4 miles)
Cenote Cristalino(0.5 miles)
Blå Cenote(0.8 miles)
Cenote Jardín del Eden(1.2 miles)
Chikinha Cenote(1.4 miles)
Xpu-ha-stranden(1.4 miles)
Puerto Aventuras golfklubb(1.6 miles)
Puerto Aventuras marina(2 miles)
CEDAM-museet(2 miles)
Fatima Bay(2.2 miles)
Oasis-stranden(2.4 miles)
Chac Mol Cenote(2.5 miles)
Kantenah-lagunen(2.7 miles)
Caleta Chac-hal-al(3.3 miles)
Tajma Ha Cenote(3.8 miles)
Cozumel, Quintana Roo (CZM-Cozumel internasjonale flyplass)(25.4 miles)
Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(49.5 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
Carretera Chetumal Km 266, Xpu-Ha, Solidaridad, Delstaten Quintana Roo, Mexico
Kantun Chi økopark (0.4 miles)
Cenote Cristalino (0.5 miles)
Blå Cenote (0.8 miles)
Cenote Jardín del Eden (1.2 miles)
Chikinha Cenote (1.4 miles)
Xpu-ha-stranden (1.4 miles)
Romalternativer
5
Suite – junior, ved havkanten (Premium Level)
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenger
Sover 3
570 ft²
Balkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
6
Rom – superior
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenger
Sover 4
409 ft²
BalkongBalkong eller terrasseKlimaanleggWi-Fi (gratis)Eget bad
Gjesteomtaler av Barceló Maya Colonial - All Inclusive
8.3
Veldig bra
basert på 1 000 verifiserte omtaler
Hvem bor her?
Business
2%
Par
32%
Familie
51%
Grupper
12%
Alene
1%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Barceló Maya Colonial - All Inclusive roser reisende konsekvent det store, familievennlige komplekset med flere bassenger, en bred strand og tilgang til søsterhoteller som tilbyr mange aktiviteter og show, noe som gir rikelig med å gjøre uten å forlate resorten.
Les merVar dette til hjelp?
Hva gjestene synes
På Barceló Maya Colonial - All Inclusive roser reisende konsekvent det store, familievennlige komplekset med flere bassenger, en bred strand og tilgang til søsterhoteller som tilbyr mange aktiviteter og show, noe som gir rikelig med å gjøre uten å forlate resorten.
Anmeldelser fremhever ofte vennlig personale, men rapporterer også om treg eller forvirrende innsjekking, uventede flyttinger til andre seksjoner, begrenset informasjon og vanskeligheter med å reservere middag på à la carte-restauranter. Rommene er generelt romslige, men utdaterte, med gjentatte kommentarer om fuktighet, myke senger, AC- eller vedlikeholdsproblemer og sporadisk støy i nærheten av teateret. Tilbakemeldinger om maten er blandet: buffeten kan være kjedelig eller repetitiv, mens noen spesialrestauranter gjør det bedre; flere gjester nevner lange køer og begrenset tilgjengelighet, og noen få rapporterer om å bli syke. Forvent et stort, naturskjønt opphold fullt av aktiviteter som passer best for familier og grupper.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Stort multi-resort kompleks med mange bassenger, en bred strand, barnebadeområder, nattlige show og tilgang til søsterhoteller; mange aktiviteter på stedet (minigolf, bowling, vannsport) og et treningsstudio. Vanlige ulemper inkluderer høylytt teaterlyd om natten, begrenset tilgang til solsenger i høysesongen, tilleggskostnader for noen aktiviteter og underbemannede bassengbarer.
Relaterte gjesteomtaler
10
Roberto
1. aug. 2025
·
Overnattet 4 netter
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
Great complex with 5 hotels within walkable range. Lots of choices of pools, restaurants, bars, entertainment.
10
Luis
31. okt. 2025
·
Overnattet 4 netter
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
Always is a good time to stay there and enjoy all the beautiful landscapes, endless pool the bar and the excellent service, also you can visit three more Barcelo's around in the property and walk all along in the property to exercise or just to enjoy the sea. The gym there is huge, the food is excellent. The only thing I didn't like is the rocks in the beach you have to wear water shoes. This is my four time that I stay there, three times in " Barcelo riviera Maya and one Barcelo Maya Colonial. Exellent Hotels
10
Wendy T
25. okt. 2025
·
Overnattet 10 netter
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
10
Rusman
17. aug. 2025
·
Overnattet 5 netter
big resort, many amenities
big resort, many amenities
10
ashley
20. juli 2024
·
Overnattet 5 netter
I absolutely love that you can use all properties attached from pools to activities or restaurants
I absolutely love that you can use all properties attached from pools to activities or restaurants
10
Jon Alan
6. nov. 2024
·
Overnattet 6 netter
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
We had a great time on our vacation. Very relaxing location, great amenities, great pools, and great food! Would certainly book again!
8
Michael
14. mai 2025
·
Overnattet 9 netter
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
Barcelo Maya Colonial has everything you could want at a resort, great staff, awesome pools and beaches. The food was great at buffets and the a la carts. Our only complaint were the twin beds in our regular room were uncomfortable had quite pronounced divets in the centre, meaning we were constantly sliding towards the middle of the bed. Everything else was A+.
10
STEVEN
13. mai 2024
·
Overnattet 1 natt
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
Great all inclusive. This resort is one of six resorts all connected together and owned by the same company. Guests can freely travel between the resorts and enjoy the other resorts.
8
Lucas James
31. des. 2024
·
Overnattet 6 netter
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
The property was clean and beautiful. Staff were friendly and mostly attentive. The evening shows were good and the food in the buffet was plentiful. The restaurants were difficult to get into and most of our dinner reservations were for 9:00 to 9:30 at night. The house red wine was awful, but wine in the restaurants were good. The pools were awesome and the beaches were clean and gorgeous. I didn't try the spa, but heard it was nice. The gym was great!
10
Gwendolyn
13. okt. 2025
·
Overnattet 4 netter
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Områdene og fellesområdene beskrives ofte som rene og godt vedlikeholdte. Flere anmeldelser nevner imidlertid fuktige rom, sporadisk mugg eller skadedyr og periodisk behov for forbedring av bassengrenheten.
Relaterte gjesteomtaler
10
Nizar
14. aug. 2024
·
Overnattet 6 netter
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
Clean, great eating options, respectful staff. I hated the room as the floor, mirrors, beds, and all other surfaces were always wet. The Air Condition unit should be fixed. Thanks,
10
Richard
11. juni 2025
·
Overnattet 11 netter
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
This is the second time I have been to the property. It is very nice, rooms are comfortable, pool is wonderful. Great value all around.
10
Frank
13. mars 2025
·
Overnattet 7 netter
Everything was clean and well taken care of
Everything was clean and well taken care of
10
Jorge Amador
26. okt. 2025
·
Overnattet 4 netter
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
The room was sparkling clean, the pool was perfect, a lot of choices to eat, had a great time 💯!!!
8
Inga
16. des. 2024
·
Overnattet 7 netter
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
Beautiful property. Very well maintained. Our room was in bad shape though. Black mild in bathroom, door didn’t unlock properly. Resort food was good
10
Aldo
13. okt. 2025
·
Overnattet 3 netter
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
Pues al fin me pude hospedar aquí y va una reseña completa y honesta, La comida si está buena más no es una chulada, todos los días varía la comida y toda en buen estado, los trabajadores todos muy amables tanto con el cliente nacional como internacional, las habitaciones muy cómodas y acogedoras, solo lo único malo es que se escuchan los ruidos de las habitaciones de alrededor, las albercas están padrísimas muy disfrutables solo que les hace falta más limpieza por que hay mucha basura y lama en los bordes, la playa siempre estuvo limpia, siempre hubo camastros, definitivamente le doy un 8/10 y lo recomendaría a conocidos.
10
Francis
19. aug. 2025
·
Overnattet 7 netter
Cockroach un the room, could happen anywhere.
Cockroach un the room, could happen anywhere.
6
Aref
23. juli 2024
·
Overnattet 7 netter
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
Room was nasty, we got there and blankets were dirty, shower was dirty and with mold around, room has musty smell and it was humid, if you care about how clean the room is then this is NOT your hotel. I would NOT recommend it for a clean person. Hotel lobby was leaking from the ceiling. Food was excellent at the buffet and redtaurants were not thay good. Restaurants were diffocult to get reservations due to small size. No food stations aroind pools like other resorts ive visited. Pool was good and the beach area was nice.
6
Jozef Edward
13. juli 2025
·
Overnattet 5 netter
the food is good, everything is fine, only the rooms are dirty
the food is good, everything is fine, only the rooms are dirty
8
Daniel
11. juni 2025
·
Overnattet 4 netter
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
Always clean, grounds and gardens are meticulously maintained. Rooms are good size and nicely furnished. Fridge is restocked daily. You will get your steps in as this is a huge resort. Food is plentiful and par for the course for an all-inclusive.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er romslige, men utdaterte, med hyppige rapporter om fuktighet, myke eller små senger, AC-problemer og støy i visse bygninger; noen gjester bemerker slitte inventar. Støy fra teateret kan bære inn på rommene.
Relaterte gjesteomtaler
10
Wendy T
25. okt. 2025
·
Overnattet 10 netter
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
The property is so big that it never feels crowded. There are plenty of chairs around the pools and the beach with sun and/or shade. We had close proximity to 2 pool bars and 2 beach restaurants/grills. The kids play area is wonderful as well. My one complaint is how loud the theater is! The shows starts at 9:00pm and run til around 10:30 or 11:00pm every night. It's so loud you cant understand the words to the music - it's so distorted. And, we went to bed early each night but couldn't fall sleep unless we used earplugs. We only attended one show and it was so loud we left after 20 minutes because we had to keep plugging our ears.
6
Jeannine
22. feb. 2024
·
Overnattet 7 netter
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
There are lots to do at this resort however lots of things cost extra so while it was all inclusive there were lots of activities that were at an extra charge (bowling, surf and rider, all tennis courts and mini golf after 7). There are lots of restaurants to choose from and quality at the a la cartes was good but buffet food was always the same and bland. We have a gluten intolerance and there were lots of options and they were very good at accommodating that. The rooms are very damp (our beds and clothes always felt damp) even with the air conditioner running and the showers are not that nice. It’s a large resort so lots of walking involved. Be prepared to go reserve your cots very early in the morning otherwise they are all taken even though it says you can’t reserve cots.
10
Lisa
6. apr. 2025
·
Overnattet 7 netter
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
We had an amazing family vacation. This is our seventh time staying in the Riviera Maya on many different properties and this vacation was by far for the best. This property has so many great things for whatever you wanna do during your vacation. Great location for excursions- no long travel time. I will say the rooms are very dated though, and the air conditioning was moldy and fan made noise but other than that it was a fabulous trip and will come back. If room esthetics are important to u than this may not be your resort. The beach and pools were amazing! Friendly staff. Food was great! I was nervous about the food but really enjoyed buffets and restaurants! Bonus that There are cenotes right across the street which are incredible . Definitely would recommend this resort!
8
Christopher Jason Michael
24. mars 2024
·
Overnattet 14 netter
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
- Beds are not queen size as their website states (more like a double / standard). - Buffets provided plenty of options - Common area bathrooms need a lot of TLC (urinals leaking all over floors in multiple bathrooms, sink sensors not working) - AC in our room made excessive noise if turned too high. - A la carte restaurant food quality is ok - not great. - resort has a lot of amenities on one property - there's plenty for all ages. We travelled with a group of 11 with age range of 6 - 48 - everyone had a great time. Would I return? Yes - even with the down sides - the property has plenty to offer for families at its price point.
6
Reiniel
9. aug. 2025
·
Overnattet 5 netter
the rooms need maintenance
the rooms need maintenance
8
Derek
14. juli 2024
·
Overnattet 5 netter
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
8
Ann
17. aug. 2024
·
Overnattet 4 netter
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
Immaculate greenery. Rooms need updating, been the same for at least the past 15 years.
6
Joshua
21. aug. 2023
·
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
Honest review. Our first several days at Barcelo Maya Colonial were not good. We were in a first floor room which we could hear everything and it kept us up during the night from drunk people coming home from the bar and early sports games in the morning. In addition, there were numerous times that staff scanned into our room even when we had the do not disturb sign on. Luckily, we asked to move rooms and the staff moved us to floor 3 which was a lot quieter and more peaceful for us. The staff here were super hard working and friendly, they were great. We didn’t like the massive feel of the resort, most things were a very far walk. The cleanliness of the pool and room bathrooms were bad at times. Pros: - Good A La Carte meal options -Good options at buffets - Great staff - Nice pool area, and the ocean was rocky but nice for swimming and snorkelling - Good sports facilities and other options for activities Cons: - Almost all extra activities and services costed an additional amount, which is unexpected at an all inclusive. Felt like a money grab. - Rooms had some mild and mildew smell, first floor was unbearably loud. - The pools were only about 3 feet deep everywhere, good for kids but not for adults.
8
moises
27. juli 2025
·
Overnattet 4 netter
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
6
Harrison
24. aug. 2024
·
Overnattet 7 netter
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
Nice, quiet, family friendly, clean beach, but They need to update their beds. Our beds were terrible to sleep on.
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Service
Mange ansatte er vennlige og hjelpsomme, og noen ledere leverer god servicegjenoppretting. Vanlige problemer inkluderer treg eller forvirrende innsjekking, uventet omplassering til andre seksjoner, begrenset informasjon, sparsom service ved bassenget/stranden og vanskeligheter med å reservere middag.
Relaterte gjesteomtaler
10
RICARDO
3. juni 2025
·
Overnattet 5 netter
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
We had a great experience at the Barcelo Colonial. We went 14 years ago and we are so glad we went back. The resort is extremely clean. We had amazing service from all the staff. They went above and beyond. The food was great and the a la carte restaurant were very good as well. The beach was clean and beautiful. The resort has a really good night club, shopping mall area and the sports bar was really nice too. Drinks were really good too. I have no complaints at ALL and we will definitely be back. This resort is 10/10 and I will recommend it to everyone.
8
Nia
25. okt. 2025
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Overnattet 5 netter
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
Staff were friendly. The gym didn’t have much to offer. Our door lock/ key reader stopped working the second day and took a while to fix. My only real complaint was the food hours. Dinning didn’t open until 7am, which also meant no coffee until 7am, which is a problem when we wake up at 5, and some days had activities picking us up by 630. The grounds and pool were nice.
8
Nora
29. juni 2025
·
Overnattet 8 netter
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
Exceptional Service Recovery by Manuel Santamaria! Our June 2025 stay at Barceló Maya Colonial started with significant challenges: a misleading quote for a stay extension, costing us extra and forcing us to rebook flights and excursions multiple times. Our room also had issues like a broken fridge, running toilet, and faulty AC. The situation dramatically improved thanks to Manuel Santamaria, the Accommodation Manager. Manuel personally intervened, demonstrating an outstanding commitment to guest satisfaction. He listened attentively and proactively offered significant accommodations for the rest of our stay, including a move to a premium suite, Premium privileges, and a much appreciated couples massage. These gestures not only resolved our immediate discomfort but truly showcased Barceló's potential for excellent service recovery. Manuel's professionalism and genuine desire to ensure our comfort made a profound difference, transforming a difficult experience into a positive one. We are incredibly grateful for his direct and effective approach. While initial issues were frustrating, Manuel Santamaria's exemplary service has restored our confidence in Barceló Maya Colonial. Thank you, Manuel, for demonstrating true hospitality. We can’t wait to return for another visit.
8
Alejandro
22. aug. 2025
·
Overnattet 4 netter
Need to improve the check in
Need to improve the check in
2
Andrii
19. des. 2023
·
Overnattet 7 netter
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
One of the worst stays, people at the check-in were very rude. No welcome drink, no smiles. They told me they didn't have any rooms available and they had to move me to another hotel, after arguing the guy took my passport and disappeared for 15 minutes(I was with 2 kids after a 9-hour flight) when he came back he found a room with one king bed for FOUR PEOPLE on thethird floor but he didn’t even mention that. So after I went to the room I had to come back and ask for another room with two queen beds. Also, that guy didn’t like my signature on the receip and asked me to redo it in very rude form. Room: shower head broken, ironing board broken, toilet leaking, nasty smell in the room, cards to open the door were discharging all the time, so when you come to the room and find out you cant open the room you have to go to the lobby which is 7min walk to recharge it. Food I would probably rate 2/10. Buffet food don’t have to much choice and doesn’t taste good at all. I give those 2 stars only for food from the restaurants, it was really good but you can go only to 4 restaurants for your stay. Pools they don’t clean well, I saw bunch of dirt swimming on top, and my son got some bacteria and was throwing up all night. I spoke with other people and they got that bacteria too. The beach is really beautiful and there was no sargassum at all. Spa was good too. Most of the stuff doesn’t speak English so you have to translate for them to Spanish with your phone.
8
Mijung
3. feb. 2025
·
Overnattet 7 netter
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
staying at this property was absolutely amazing except guest service agents are not that helpful nor Front desk. They seem to be ignorant sometimes whenever I asked for help in arranging booking or asking for bill changes.
10
Daniel
2. des. 2024
·
Overnattet 8 netter
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
We have been coming back to Barcelo for many years and we love the resort. However, we had an issue with the check in this time. We arrived late in the night and were told our reservation was changed from Colonial to the Beach hotel, 1 km away to ride my wheelchair after a long traveling day. I told the associate it is unacceptable, and he needs to honor my reservation at Colonial. It took us half an hour of discussions until he agreed to give us a room at Colonial hotel. Totally unacceptable behavior. If this was our first time at Barcelo, my review would have been one star.
8
moises
27. juli 2025
·
Overnattet 4 netter
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
The rooms need to be updated. From the ventilation system to the decor. Our sheets felt damp every night. We tried to change the AC temp and everything nothing worked. After we checked we were told to go guest services to schedule our dinners. But guest services never told us what other amenities were offered to us. We upgraded to premium and again no one told what extra amenities that were offered to us. Fortunately for us we met a random guest that taught what we get. They showed us some of the amenities and where the premium guest services office was at. I wish the customer service was better. Overall the resort and all the resorts were absolutely beautiful. The services at the bars and restaurants was awesome as well. Customers is not good at all.
10
Jennifer M
13. apr. 2025
·
Overnattet 7 netter
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
2
Ninos
18. sep. 2025
·
Overnattet 5 netter
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
The customer service is bad not welcoming and don’t do what u ask for, for an example I needed extra towels or a pack of coffee, it never came. There are two buffets, we still had to wait in a long line to get a table. They don’t explain anything and the resort is not clean and needs serious renovations! We had leakage in the room and they didn’t change our room until we complained the next day again. U pay for premium level but u get zero benefits! Not going back again! Waste of money and time!
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Beliggenhet
Strandplassering med klart vann for snorkling og hyppige havskilpadder; cenoter og utflukter er i nærheten, men eiendommen ligger omtrent 1,5 timer fra flyplassen. Resorten er enorm, med interne busser, men krever fortsatt mye gåing.
Relaterte gjesteomtaler
8
Adam Lee
20. mars 2024
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Overnattet 7 netter
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
Was a great trip. Lots to do you don’t even have to leave the resort If you do lots of stuff super close by. Out front check out the turtles stingrays and lots of other fish!!
8
Shawn
30. mars 2024
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Overnattet 7 netter
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
Beautiful property, great beach and pool. Front desk was under staffed, bartenders were understaffed. Took a property transport to Playa and had issues finding their drop off again as it is tucked down a little side street, they got mad at me when I asked a taxi for directions to their drop off, apparently transports and taxis don’t get along…who knew?
6
Omar
13. aug. 2025
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Overnattet 4 netter
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
Overall the property is well kept , we had issues with our room the first night. Issues were taken care of right away, after we made them aware of it. The food is ok, not great . Most of it looks good , but very bland . To get a dine in restaurant , you must reserve in advance .Some restaurants weren’t available during our stay . Food at the restaurants we did eat , were ok. The pool area is great, with a really cool kids area ! The beach area is great! There are 2 swim up bars . Theres very few wait staff for such a big bar area . Theres a shopping center with a sports bar . That bar has 24hr snack Buffet. The beach doesn’t have drink service either . Keep in mind there are other properties attached , but we only stayed at the Colonial. Also the property is one hour 25 minutes from the airport . Keep that in mind if you don’t like to be late .
10
Sebastian Rodriguez
13. aug. 2025
·
Overnattet 7 netter
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
Loved this place. So many options to eat, drink and relax!! Very well kept beach with activities to enjoy. We spent a week and could have easily gone for 2 or 3 without getting bored. Highly recommend it for couples or families!! Also, we bought a package through Expedia and saved a lot.
10
Kathleen Grace
17. mars 2024
·
Overnattet 8 netter
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
Beautiful resort with a perfect beach for snorkeling. Food, service and entertainment was good but what really put it over the top was inclusion of water sport activities, daytime mini golf and walkable distance to several cenotes. We hope to stay again.
10
Robert
27. juni 2025
·
Overnattet 7 netter
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
We had such an excellent trip to the Barcelo Maya Colonial! As a family with children (7 & 14) we have been to the area three times now. This was, by far, our favorite trip to date. The 5 resorts are all essentially linked together. You stay in one but can use any of the pools, restaurants, and activities at all of them. There is a double-decker bus that makes stops all around the complex and runs almost 24/7.
8
Clara
2. des. 2024
·
Overnattet 6 netter
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
This is a wonderful property. Snorkeling is fantastic. The kids slide area is perfect for all age kids. The facilities are very clean and well kept. The food and the details they take for the kid’s desserts to make them feel special, is unparalleled. I appreciate all loud music ends by 10:00pm. I love taking my family to this property. It did not earn 5 stars this visit. The check in process was cumbersome. The room wasn’t ready at the time promised, and it was up to the customer to check in every so often to see when the room would be ready after that. I would have appreciated a “we’re so sorry your room wasn’t ready at the time promised, let me get your number so we can let you know as soon as it is so you can enjoy your time at the property” I didn’t appreciate the homework. The expectation as to what to do with all of our luggage while we waited was not explained until we came back and asked for the process, nor was the luggage offered to be delivered upon our arrival to the room at any point. I know this being a Barcelo property they will make sure this doesn't happen to anyone else and use this experience to learn and grow.
6
Olga
19. juli 2025
·
Overnattet 4 netter
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
The staff is very friendly and property is clean and taken care of. The food was a disappointment, lots of junk food, not many healthy choices and very crowded during meal times. The beach areas are nice, however it is quite difficult getting into the water, although it seems like a sandy beach, there are a lot sharp rocks at the bottom of the sea. Check out the eco park Kantun-chi across the highway, the underground river tour was amazing.
10
Hector
15. mai 2025
·
Overnattet 6 netter
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
The property is beautiful and we enjoyed it a lot. The only downside was its large size, which meant a lot of walking from the bedroom to the buffet or pool. However, it was worth it, and I'd like to return.
10
Sara
25. feb. 2024
·
Overnattet 6 netter
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
Beautiful location, incredible beach. Lots to do every day on the property and amazing excursions to Tulum and swimming in caves.
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Servering
Tilbakemeldinger om maten er blandet: buffeten er rikelig, men ofte kjedelig, kald eller repetitiv, mens flere à la carte-restauranter er bedre, men vanskelige å booke og begrenset av oppholdets lengde. Noen rapporterer lange køer, utvannet drikke og noen tilfeller av sykdom.
Relaterte gjesteomtaler
8
Veronica Maria
5. aug. 2025
·
Overnattet 6 netter
More availability for dinner options due to good restaurants are booked days in advance and always full.
More availability for dinner options due to good restaurants are booked days in advance and always full.
6
Caitlin
16. aug. 2025
·
Overnattet 4 netter
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
Drinks and food were absolutely terrible. Didn’t matter from the buffet, grills, or a la carte restaurants.
6
Valeria
11. aug. 2025
·
Overnattet 4 netter
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
Nice premises, pool and beach. Fun entertainment options. Poor food quality in the buffet style restaurants. Always cold and poor taste. Room service took 2 plus hours and one time didn’t even show up. We booked premium option and that allowed us to attend a la carte restaurants, but not option to choose which ones we wanted to go. The food was acceptable but again? Good and lacks taste. Italian was our best experience in service and food quality. We stayed for 4 days and is okay for the price. Will not return.
10
Evelyn
19. jan. 2024
·
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
The only disappointment was the inability to make restaurant reservations in advance. We were looking forward to enjoying the different restaurant options as promoted vs buffet every morning and night (tho no complaints about the food at the buffet), but even tho we attempted to book right after arrival, we were able to secure only two restaurant reservations.
6
Alejandra
27. jan. 2025
·
Overnattet 3 netter
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
It was good, the check in took a long time. The beds were very little for two. The buffet food was ok much better the food at the restaurants.
8
Derek
14. juli 2024
·
Overnattet 5 netter
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
Spent 5 nights at the Maya Colonial, but really it is the Barcelo resort as each resort is interconnected and you can move freely between them. The rooms are quite comfortable and fairly clean, but they are COLD. No matter what you do to the thermostat, the room stays about 17*C or 62*F. The blankets keep you warm in bed, but it is not pleasant walking around the room or sitting on the couch. Buffet is pretty good, but this is the first all-inclusive where you are limited on how many time you can eat at the actual restaurants instead of the buffet. Additionally, you cannot book the restaurants prior to check in; we checked in and immediately went to guest services to reserve the teppenyaki grill and it was booked up for the entirety of our stay. In fact, out of all the restaurants included in Barcelo, only one restaurant was available the entire week, so we couldn't even try a second restaurant. This was pretty aggrivating. The evening shows are pretty impressive in scale and production value, but were singing and dancing every night. Having a variety show, a comedy show, a magic show -anything else- would have broken up the monotony of singing and dancing every night. We ended up not going our last two nights as we didn't feel like it was entertaining. Beach was much better than expected due to reports of seaweed, but it was super clear. No beach bar though, you need to go to the pool bar and walk back and forth. Drinks are made very strong.
6
Alexandra
1. juni 2025
·
Overnattet 6 netter
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
It's just okay here. The food was the worst part for sure. The a la carte spots (Kyoto and Marenostrum) are not worth the reservation. The buffets have some good bits in them, but all pork and beef meals were so overcooked. Anything with a tortilla was hard as rock and I could barely bite through. All mixed drinks are meh. If you just want to get drunk, you'll be fine. If you want something delicious to sip on the beach, that won't happen. The rooms are totally fine. Downside is that they are not well enough sound proofed. Could hear our neighbour speaking as if he was in our room. Children wildin' out at midnight for some reason, and their parents laughing loudly. The way the hotel is shaped makes everything echo in the hallways. Pools are gross. Not the staff's fault at all!! You can plainly see all staff work so hard, but tourists are annoying. Limes and other mystery stuff floating in the pools. Along with so much beach sand at the bottom. But the pools are empty after dinner. An evening swim was wonderful. Very safe to leave your belongings at the chairs or hammocks. Not enough shade around the pool, for me personally. The beaches were the best part. The ocean is so warm! The birds arent annoying like Canadian seagulls. They are just hanging out and catching fish. Plenty of shade at the beach with the palm trees. The beach is also dead 4pm onwards. It's also nice and windy, you won't overheat.
6
Simon
21. sep. 2025
·
Overnattet 2 netter
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
La comida y cena del bufet MUY mala y que te condicionen a reservar para los buenos restaurantes y solo si estás 3 o más noches puedes comer ahí.
10
Gwendolyn
13. okt. 2025
·
Overnattet 4 netter
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
Clean room and resort overall, so many activities to do. Bowling, large interactive games, go carts, surfing, wind sailing, kayaking, mini golf are just some of the free activities this resort offers. We went diving and jet skiing also. Excellent staff very helpful with any issues. The food at the buffet was good overall except the breakfast it always seemed a little cold. We ate dinner at the steak house, Italian and Brazilian, all were excellent food and service.
10
Jennifer M
13. apr. 2025
·
Overnattet 7 netter
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
The staff was very nice. Everything was clean and beautiful. The spa was the best experience I’ve ever had at a spa. The buffets were delicious. It was difficult to make reservations at the restaurants and when we arrived, we could barely get into any of them. This should be an option to book before arrival or through an app.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
10
Natalia
17. aug. 2026
·
Overnattet 1 natt
La estancia fue placentera.
La estancia fue placentera.
10
stephen
27. juli 2026
·
Overnattet 7 netter
Rooms were clean and well maintained
Rooms were clean and well maintained
10
Marylyn Xcaret
21. juli 2026
·
Overnattet 2 netter
El servicio en general es muy bueno, solo les falta dar algunas especificaciones desde que llegas, a nosotras nos tocó una chica nueva en recepción y no nos dio mapa ni explicación sobre los lugares
El servicio en general es muy bueno, solo les falta dar algunas especificaciones desde que llegas, a nosotras nos tocó una chica nueva en recepción y no nos dio mapa ni explicación sobre los lugares
10
Raymond
9. juni 2026
·
Overnattet 2 netter
The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.
The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.
10
Jorge
6. juni 2026
·
Overnattet 4 netter
The hotel is great, well maintained , great location although a bit far from the airport but worth the trip, the buffet is very good as well, the only downside is the sargazo on the beach but other than that we had a great experience.
The hotel is great, well maintained , great location although a bit far from the airport but worth the trip, the buffet is very good as well, the only downside is the sargazo on the beach but other than that we had a great experience.
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
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oktober 2026
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Rimeligere
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-18: 517.8811734100342USD
- 2026-09-19: 214.1673371292114USD
- 2026-09-20: 206.4821382217407USD
- 2026-09-21: 206.4821382217407USD
- 2026-09-22: 206.4821382217407USD
- 2026-09-23: 206.86924970092772USD
- 2026-09-24: 204.33767269439696USD
- 2026-09-25: 204.5146674682617USD
- 2026-09-26: 217.22939050598143USD
- 2026-09-27: 175.0675013305664USD
- 2026-09-28: 202.40612636260985USD
- 2026-09-29: 204.71982726898193USD
- 2026-09-30: 215.00671798553466USD
- 2026-10-01: 204.71982726898193USD
- 2026-10-02: 216.75258182373045USD
- 2026-10-03: 206.4821382217407USD
- 2026-10-04: 206.4821382217407USD
- 2026-10-05: 219.207037802124USD
- 2026-10-06: 206.4821382217407USD
- 2026-10-07: 206.4821382217407USD
- 2026-10-08: 218.11247269439696USD
- 2026-10-09: 220.32503873443602USD
- 2026-10-10: 218.11247269439696USD
- 2026-10-11: 206.4821382217407USD
- 2026-10-12: 214.8396019897461USD
- 2026-10-13: 218.11247269439696USD
- 2026-10-14: 206.4821382217407USD
- 2026-10-15: 212.2399770172119USD
- 2026-10-16: 206.601068901062USD
- 2026-10-17: 206.4821382217407USD
- 2026-10-18: 206.4821382217407USD
- 2026-10-19: 206.4821382217407USD
- 2026-10-20: 217.16386478118895USD
- 2026-10-21: 218.57427053833007USD
- 2026-10-22: 216.8383029937744USD
- 2026-10-23: 206.4821382217407USD
- 2026-10-24: 209.23672338867186USD
- 2026-10-25: 218.11247269439696USD
- 2026-10-26: 216.9258808135986USD
- 2026-10-27: 218.11247269439696USD
- 2026-10-28: 209.23672338867186USD
- 2026-10-29: 216.9258808135986USD
- 2026-10-30: 216.96457269439696USD
- 2026-10-31: 217.64778478240964USD
- 2026-11-01: 251.40157269439695USD
- 2026-11-02: 253.69737269439696USD
- 2026-11-03: 252.07471333312986USD
- 2026-11-04: 235.02746300201414USD
- 2026-11-05: 244.2892027908325USD
- 2026-11-06: 263.08354304962154USD
- 2026-11-07: 248.23153586578368USD
- 2026-11-08: 188.60436990966795USD
- 2026-11-09: 245.4259453765869USD
- 2026-11-10: 229.32728544311522USD
- 2026-11-11: 239.55341466827392USD
- 2026-11-12: 235.26492150268552USD
- 2026-11-13: 228.7975272109985USD
- 2026-11-14: 251.00854095458982USD
- 2026-11-15: 235.07097166290282USD
- 2026-11-16: 235.00656693420407USD
- 2026-11-17: 371.9310902099609USD
- 2026-11-18: 316.4000965270996USD
Dette overnattingsstedet tilbyr transport fra flyplassen. Gjestene må kontakte overnattingsstedet før reisen ved hjelp av kontaktopplysningene i bestillingsbekreftelsen for å gi informasjon om ankomsten. En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar debetkort og kontanter
- Ingen av gjesterommene kan garanteres å være fri for sjenerende lyder
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Dette overnattingsstedet har en streng kleskode i restauranten.
- Svømmebassenget er tilgjengelig mellom kl. 09.00 og kl. 19.00.
- Spabehandlinger må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette overnattingsstedet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Ingen dyr, inkludert servicedyr, er tillatt på dette overnattingsstedet.
- Avgift for flyplasstransport: USD 278 per kjøretøy (tur-retur, maks antall passasjerer: 7)
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Avgiften for fasiliteter inkluderer tilgang til spa
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Damprom
Massasje
Solarium
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Bar ved bassenget
Familierom
Beach Sun Loungers
Snack Bar/Deli
Tjenester
Forretningssenter
Turistinformasjon
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Bagasjeoppbevaring
Separat røykeområde
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Aktiviteter
Svømmebasseng
Tennisbane
Privat strand
Casino
Hage
Strand
Dykking
Windsurfing
Biljard
Minigolf
Lekeplass
Barnebasseng
Utendørs svømmebasseng
Levende musikk
Evening Entertainment
Utemøbler
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Flyplasstransport
Gratis parkering
Ladestasjon for elbil
Parking Onsite
Internett
Gratis wi-fi