Antica Dimora dell'Orso

Very nice. Spacious room, high ceiling, totally quiet. Good location, close to evetything. Check on and breakfast are at the main hotel two blocks away. Check this before arrival. Breakfast is served on top floor, terrace outside, wonderfull views.

My room was very old and in bad shape. The floor was caving in towards the middle, the lock on the door must have been from WWII, and the very steep stairs to get to the room were in terrible shape. The bathroom was clean, but had only one 5-inch long shelve to hold any toiletries. The shower was barely wide enough for me to fit in, and I hit the sides while soaping up. No shampoo or conditioner were provided and the little stick of soap they did provide looked like a spearmint gum stick. The bed was comfortable but the covers were ancient. There was a rug in the room but it looked like it’s never been steam cleaned ever. At least the water pressure was good and the hot water did not run out.

We want to file for a refund. What we booked was not at the property advertised. It was at a place streets away and had to wheel our suitcases in the rain down cobblestone streets only to see a whole different place. False advertising and definitely a haunted place. We had to last minute find a hotel and pay double. Very unhappy and will not use Expedia again if we do not get a refund. Candace Bowers- John

You get what you pay for. The check in is around the block at a different location, as is the roof top that is advertised. The location is down an alleyway. The room was basic with a tv that had a remote that didnt work. Also, the skeleton key used to open our room, also worked for other rooms. We were brought to the wrong room initially, and the key opened the door. Upon noticiing that it was occupied, we were brought to the correct room...using the same key. The bathroom was a bit moldy in the shower and could use some bleach. Otherwise the bed area was fine.

I didnt like the check in situation offsite and the place felt really old.