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Hotel Keen

275 US$

/ noche

Promedio para septiembre

Hotel Keen - Image 1

Hotel Keen - Habitación

Hotel Keen - Habitación

Hotel Keen - Recepción

Hotel Keen - Restaurante

Precios para Hotel Keen

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275 US$

/ noche

Promedio para septiembre

Precios medios mensuales

En Hotel Keen, los precios por noche son de 206 US$ de media en el mes más barato (diciembre) y de 292 US$ en el mes más caro (marzo), según los últimos 12 meses.

Precio medio por noche en Hotel Keen por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	221 US$
febrero	269 US$
marzo	292 US$
abril	257 US$
mayo	285 US$
junio	279 US$
julio	222 US$
agosto	237 US$
septiembre	275 US$
octubre	287 US$
noviembre	213 US$
diciembre	206 US$

Más caro: marzo (aprox. 292 US$)

Más barato: diciembre (aprox. 206 US$)

Acerca de esta propiedad

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o una sala de estar compartida.

Servicios

Aprovecha los prácticos servicios que se te ofrecen, como conexión a Internet wifi gratis o una sala de estar compartida.

Servicios empresariales

Tendrás check-in exprés, check-out exprés y un servicio de recepción las 24 horas a tu disposición.

Comida

Disfruta de un detalle de bienvenida gratuito organizado por la recepción algunos días, donde podrás conocer a otros huéspedes mientras tomas un bocado. El desayuno continental gratuito se ofrece entre semana de 06:00 a 09:00, mientras que el horario de sábados y domingos es de 07:00 a 10:00.

Habitaciones

Te sentirás como en tu propia casa en cualquiera de las 42 habitaciones con estación de conexión para iPod y televisión LCD. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales digitales. El baño parcialmente abierto con ducha está provisto de artículos de higiene personal de diseño y secadores de pelo. Entre las comodidades, se incluyen escritorio y cafetera y tetera, además de un servicio de limpieza disponible una vez por estancia.

Ubicación

Si decides alojarte en Hotel Keen, disfrutarás de una fantástica ubicación en el centro de Palo Alto, a unos pasos de Silicon Valley y a solo 6 min a pie de Universidad de Stanford. Además, este hotel se encuentra a 8,1 km de Bahía de San Francisco y a 2,8 km de Escuela Universitaria de Medicina de Stanford.

Qué hay cerca

Silicon Valley(0.1 millas)
Teatro Stanford(0.1 millas)
Universidad de Stanford(0.3 millas)
Arboreto de la Universidad de Stanford(0.4 millas)
Centro comercial Standford(0.9 millas)
Downtown Palo Alto Farmers' Market(1 millas)
Centro artístico Cantor(1.1 millas)
Jardín de esculturas de Rodin(1.1 millas)
Leland Stanford Junior University Museum of Art(1.2 millas)
Estadio Stanford(1.2 millas)
Lucile Salter Packard Children's Hospital at Stanford(1.3 millas)
Frost Amplitheater(1.3 millas)
Allied Arts Guild(1.3 millas)
Torre Hoover(1.4 millas)
Pabellón Stanford Maples(1.4 millas)
San Carlos, California (SQL)(10.4 millas)
San José, CA (SJC-A. Internacional Norman Y. Mineta de San José)(16.7 millas)
Aeropuerto Internacional de San Francisco (SFO)(21.7 millas)
Oakland, CA (OAK-Aeropuerto Internacional de Oakland)(29.1 millas)

Aparcamiento
Habitaciones para no fumadores
Servicio de tintorería
Servicio de limpieza
Registros de entrada y salida exprés
Autoservicio de lavandería

Ubicación

425 High Street, Centro de Palo Alto, Palo Alto, California, Estados Unidos

Silicon Valley (0.1 millas)

Teatro Stanford (0.1 millas)

Universidad de Stanford (0.3 millas)

Arboreto de la Universidad de Stanford (0.4 millas)

Centro comercial Standford (0.9 millas)

Downtown Palo Alto Farmers' Market (1 millas)

Más información sobre la ubicación

Opciones de habitación

8

Habitación estándar, 1 cama de matrimonio

Detalles de la oferta

1 Cama Doble Grande

Capacidad: 2

160 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Televisión

12

Habitación Deluxe, 1 cama de matrimonio grande (Comfy Deluxe 1 King Bed)

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

200 ft²

Aire acondicionado

Conexión Wi-Fi (gratuita)

Televisión

Reseñas de los huéspedes sobre Hotel Keen

7.9

Bueno

Basado en 755 comentarios verificados

¿Quién se queda aquí?

Trabajo

60%

Pareja

17%

Familia

10%

Grupo

4%

Solo/a

7%

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En el Hotel Keen, los viajeros elogian la ubicación céntrica en Palo Alto por su fácil acceso a Stanford y a restaurantes, al tiempo que señalan que las habitaciones son compactas y que el nivel de ruido es variable debido a una discoteca cercana y a las zonas comunes por la mañana.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En el Hotel Keen, los viajeros elogian la ubicación céntrica en Palo Alto por su fácil acceso a Stanford y a restaurantes, al tiempo que señalan que las habitaciones son compactas y que el nivel de ruido es variable debido a una discoteca cercana y a las zonas comunes por la mañana.

La mayoría de los huéspedes encuentran las habitaciones limpias, aunque algunos informan de fallos que van desde la falta de servicio de limpieza hasta detalles de higiene. El personal se describe con frecuencia como amable y servicial, pero se señalan problemas ocasionales con el registro de entrada, las tarjetas de acceso, la preparación de las habitaciones y la falta de seguimiento. El estacionamiento puede ser difícil y depender de un garaje cercano, y el desayuno ligero gratuito y el café en el vestíbulo son cómodos pero sencillos. En general, espere una estancia sencilla y bien ubicada, ideal para visitas cortas.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones son básicas, con café/agua de cortesía en el vestíbulo y algunas bicicletas gratuitas disponibles. El estacionamiento es complicado y a menudo depende de un garaje público cercano.

Reseñas de huéspedes relacionadas

10

katherine

24 mar 2025

·

Se alojó 3 noches

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3 nov 2023

·

Se alojó 1 noche

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3 ene 2023

·

Se alojó 1 noche

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17 ago 2025

·

Se alojó 3 noches

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28 abr 2025

·

Se alojó 1 noche

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

2

Nancy

1 dic 2025

·

Se alojó 1 noche

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

2

gene

16 jun 2025

·

Se alojó 2 noches

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27 nov 2023

·

Se alojó 4 noches

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

10

Michele

24 nov 2023

·

Se alojó 2 noches

Cute little boutique hotel, and so happy I could bring my dog.

Cute little boutique hotel, and so happy I could bring my dog.

10

Ti

14 jun 2025

·

Se alojó 1 noche

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Las habitaciones suelen estar limpias y modernas, pero varias reseñas señalan fallos como la falta de servicio de limpieza, suelos sucios y cabello en las duchas, además de un incidente grave.

Reseñas de huéspedes relacionadas

10

Sharon

12 jun 2023

·

Se alojó 1 noche

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

8

Paul

3 ene 2023

·

Se alojó 1 noche

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

6

Jeremy

20 ene 2025

·

Se alojó 1 noche

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

10

Jayne

28 abr 2025

·

Se alojó 1 noche

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

2

andrew

18 mar 2023

·

Se alojó 1 noche

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

8

Robert

21 nov 2025

·

Se alojó 1 noche

Room was clean and comfortable

Room was clean and comfortable

6

Silja

29 nov 2024

·

Se alojó 4 noches

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

10

PAMELA

24 abr 2023

·

Se alojó 2 noches

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

10

Lisa

2 jun 2025

·

Se alojó 1 noche

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

4

ken

26 may 2025

·

Se alojó 1 noche

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son compactas y tienen toques modernos y camas cómodas; algunas distribuciones utilizan un baño abierto que reduce la privacidad y ofrecen ventanas limitadas u opacas. El ruido puede ser un problema debido a las paredes delgadas, las zonas comunes o una discoteca cercana, y la fiabilidad del Wi-Fi varía.

Reseñas de huéspedes relacionadas

10

Walter

27 nov 2023

·

Se alojó 2 noches

Not crazy about the open bathroom.

Not crazy about the open bathroom.

8

Dana

17 ago 2025

·

Se alojó 3 noches

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Fabiola

28 ene 2024

·

Se alojó 1 noche

A club behind the hotel and on weekends is noise until 2am

A club behind the hotel and on weekends is noise until 2am

2

andrew

18 mar 2023

·

Se alojó 1 noche

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

6

Silja

29 nov 2024

·

Se alojó 4 noches

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

8

Danielle

14 ago 2023

·

Se alojó 1 noche

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

2

gene

16 jun 2025

·

Se alojó 2 noches

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27 nov 2023

·

Se alojó 4 noches

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

6

Cybele

10 may 2025

·

Se alojó 1 noche

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

6

denise

7 feb 2024

·

Se alojó 2 noches

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es ampliamente descrito como amable y servicial. Sin embargo, existen problemas ocasionales de servicio y operativos, como habitaciones que no están listas al registrarse, problemas con las tarjetas de acceso, cobertura limitada de la recepción durante la noche y falta de seguimiento.

Reseñas de huéspedes relacionadas

10

Chris

13 ago 2023

·

Se alojó 5 noches

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

6

Jeremy

20 ene 2025

·

Se alojó 1 noche

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

2

andrew

18 mar 2023

·

Se alojó 1 noche

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

2

Anival

16 dic 2022

·

Se alojó 1 noche

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

10

emily

18 feb 2024

·

Se alojó 2 noches

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

10

Shirley

6 jul 2023

·

Se alojó 1 noche

The staff was very accommodatin and friendly.

The staff was very accommodatin and friendly.

10

Iona

10 jul 2025

·

Se alojó 5 noches

Excellent service

Excellent service

4

ken

26 may 2025

·

Se alojó 1 noche

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

10

Dhyey

16 feb 2025

·

Se alojó 2 noches

Excellent hospitality

Excellent hospitality

6

denise

7 feb 2024

·

Se alojó 2 noches

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Excelente base en el centro de Palo Alto, a poca distancia de Stanford, Caltrain, tiendas y restaurantes. Algunos huéspedes informan de ruido nocturno procedente de una discoteca cercana.

Reseñas de huéspedes relacionadas

10

katherine

24 mar 2025

·

Se alojó 3 noches

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Amy

10 may 2024

·

Se alojó 2 noches

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

8

Paul

3 ene 2023

·

Se alojó 1 noche

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17 ago 2025

·

Se alojó 3 noches

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28 abr 2025

·

Se alojó 1 noche

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

10

Stephen

30 jun 2025

·

Se alojó 1 noche

Great property and location

Great property and location

10

Sami

20 jun 2023

·

Se alojó 2 noches

Location, location, location.

Location, location, location.

10

Osman

17 jun 2025

·

Se alojó 3 noches

Conveniently and centrally located within walking distance to many dining opportunities.

Conveniently and centrally located within walking distance to many dining opportunities.

10

Michael

8 jul 2024

·

Se alojó 2 noches

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

10

Linda

21 jun 2025

·

Se alojó 4 noches

Have stayed here a few times while visiting campus. Great location.

Have stayed here a few times while visiting campus. Great location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es simple y modesto, con opciones saludables y buen café en el vestíbulo, pero la variedad es limitada y la calidad es variable.

Reseñas de huéspedes relacionadas

10

katherine

24 mar 2025

·

Se alojó 3 noches

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3 nov 2023

·

Se alojó 1 noche

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3 ene 2023

·

Se alojó 1 noche

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

10

Jayne

28 abr 2025

·

Se alojó 1 noche

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

8

Maria

18 jun 2024

·

Se alojó 3 noches

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

6

Jyoti

27 nov 2023

·

Se alojó 4 noches

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

8

Takuji

9 ago 2023

·

Se alojó 4 noches

Morning meal was a little poor.

Morning meal was a little poor.

10

Elizabeth

13 abr 2025

·

Se alojó 2 noches

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

10

Matthew A

9 jun 2025

·

Se alojó 3 noches

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

10

Ti

14 jun 2025

·

Se alojó 1 noche

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

6

Maria

la semana pasada

·

Se alojó 1 noche

Great location, but the rooms are very small and the staff was not so helpful.

Great location, but the rooms are very small and the staff was not so helpful.

6

Peter

hace 3 semanas

·

Se alojó 1 noche

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

8

Charlotte

27 jul 2026

·

Se alojó 2 noches

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

10

Barbara

10 jul 2026

·

Se alojó 3 noches

Great! Personable staff great breakfast

Great! Personable staff great breakfast

8

ZHI YUN

7 jul 2026

·

Se alojó 1 noche

房間乾淨但是小了點，地點位置很方便，價格略高，可以推薦

房間乾淨但是小了點，地點位置很方便，價格略高，可以推薦

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 02:00

Antes de la(s) 12:00

Interesante

Políticas e información adicionales sobre esta propiedad.

Extras opcionales

Servicios adicionales de pago que puedes solicitar.

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Precios para las próximas fechas

septiembre 2026

octubre 2026

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Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.