Hotel Keen

Xxx

This was one of the worst stays I've had. There is no bathroom door, the window is frosted. The night desk woman was very rude to me when I asked for help with parking when all the street and lots were closed for a parade. I was staying with my mother in law - no bathroom door was terrible. The fridge was unplugged when we got there, I plugged it on, it has a clear door and shines BRIGHT light into a tiny room. No light switches near the bed. So terrible, maybe if I was staying alone it could have been better. But even with my husband this is a no go. It was more expensive than other hotels. I got daily texts asking me how it was going with no responses to me saying it was not going well. Since I booked through hotel.com, I couldn't leave and go somewhere else. I cannot stress enough what a terrible stay this was.

Great place, very close to Caltrain. Small room but just what you need for a short stay.

Great location, clean good A/C

Parking was easy and secure. Staff was friendly. I was pleasantly surprised how much I enjoyed staying here.