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Hotel Keen

275 $US

/nuit

Moyenne pour septembre

Hotel Keen - Image 1

Hotel Keen - Chambre

Hotel Keen - Chambre

Hotel Keen - Réception

Hotel Keen - Restaurant

Prix pour Hotel Keen

Sélectionnez les dates pour voir les prix et les disponibilités

275 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Hotel Keen, les prix par nuit s'élèvent en moyenne à 206 $US pendant le mois le moins cher (décembre) et à 292 $US pendant le mois le plus cher (mars), sur la base des 12 derniers mois.

Prix moyen par nuit à Hotel Keen selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	221 $US
février	269 $US
mars	292 $US
avril	257 $US
mai	285 $US
juin	279 $US
juillet	222 $US
août	237 $US
septembre	275 $US
octobre	287 $US
novembre	213 $US
décembre	206 $US

Le plus cher : mars (env. 292 $US)

Le moins cher : décembre (env. 206 $US)

À propos de cet établissement

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une salle de séjour commune.

Équipements

Profitez des nombreux équipements et services qui caractérisent l'hébergement, notamment l'accès Wi-Fi à Internet gratuit et une salle de séjour commune.

Services de l'établissement

Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et une réception ouverte 24 h/24.

Repas

Pour que vous puissiez faire connaissance avec les autres convives, l'hébergement vous invite à participer à une réception gratuite organisée les jours sélectionnés. Un petit déjeuner continental gratuit est servi en semaine de 06 h 00 à 09 h 00 et le week-end de 07 h 00 à 10 h 00.

Chambres

Choisissez une des 42 chambres dotées d'une télévision LCD. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes numériques. Une salle de bain semi-ouverte avec une douche est à votre disposition. Vous y trouvez également des articles de toilette de luxe et un sèche-cheveux. Les équipements et services offerts par l'hébergement comprennent un bureau et une cafetière ou une bouilloire, mais aussi un téléphone avec des appels locaux gratuits.

Emplacement

En choisissant Hotel Keen, à Palo Alto, vous aurez la chance de séjourner en plein centre-ville, à quelques pas du site Silicon Valley et à 6 minutes à pied du site Stanford University. Cet hôtel se trouve à 11 km de Shoreline Amphitheatre et à 21,2 km de Stade Levi's Stadium.

À proximité

Silicon Valley(0.1 miles)
Théâtre de Stanford(0.1 miles)
Stanford University(0.3 miles)
Standford Shopping Center (centre commercial)(0.4 miles)
Jardins Sunset Headquarters and Gardens(0.9 miles)
Cantor Arts Center(1 miles)
Stanford Stadium (stade)(1.1 miles)
Lucile Packard Children's Hospital Stanford(1.1 miles)
Études géologiques aux États-Unis(1.2 miles)
Frost Amplitheater(1.2 miles)
Allied Arts Guild(1.3 miles)
Tour Hoover(1.3 miles)
Pavillon de Stanford Maples(1.3 miles)
Musée pour enfants et Zoo de Palo Alto(1.4 miles)
Stanford Memorial Church(1.4 miles)
San Carlos, CA (SQL)(10.4 miles)
Aéroport international Norman Y. Mineta San Jose (SJC)(16.7 miles)
Aéroport international de San Francisco (SFO)(21.7 miles)
Aéroport international d'Oakland (OAK)(29.1 miles)

Parking
Chambres non-fumeurs
Nettoyage à sec
Ménage
Formalités d'arrivée/Départ express
Laverie

Emplacement

425 High Street, Centre-ville de Palo Alto, Palo Alto, Californie, États-Unis d’Amérique

Silicon Valley (0.1 miles)

Théâtre de Stanford (0.1 miles)

Stanford University (0.3 miles)

Standford Shopping Center (centre commercial) (0.4 miles)

Jardins Sunset Headquarters and Gardens (0.9 miles)

Cantor Arts Center (1 miles)

Plus d'informations sur l'emplacement

Options de chambre

8

Chambre Standard, 1 grand lit

Détails de la chambre

1 Grand Lit Double

Couchages 2

160 ft²

Climatisation

Wi-Fi (gratuit)

Télévision

12

Chambre Deluxe, 1 très grand lit (Comfy Deluxe 1 King Bed)

Détails de la chambre

1 Très Grand Lit Double

Couchages 2

200 ft²

Climatisation

Wi-Fi (gratuit)

Télévision

Avis des voyageurs sur Hotel Keen

7.9

Bien

Basé sur 755 avis vérifiés

Qui séjourne ici ?

Affaires

60%

Couples

17%

Familles

10%

Groupes

4%

Solo

7%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

À l'hôtel Keen, les voyageurs apprécient l'emplacement central à Palo Alto, qui permet d'accéder facilement à Stanford et aux restaurants, tout en notant que les chambres sont compactes et que le niveau sonore est variable, en raison d'un club adjacent et des espaces communs animés le matin.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

À l'hôtel Keen, les voyageurs apprécient l'emplacement central à Palo Alto, qui permet d'accéder facilement à Stanford et aux restaurants, tout en notant que les chambres sont compactes et que le niveau sonore est variable, en raison d'un club adjacent et des espaces communs animés le matin.

La plupart des clients trouvent les chambres propres, bien que certains signalent des lacunes allant du manque de service de ménage à des oublis de propreté. Le personnel est fréquemment décrit comme aimable et serviable, mais des problèmes occasionnels lors de l'enregistrement, des problèmes de carte de clé, des retards dans la préparation des chambres et un suivi inégal sont signalés. Le stationnement peut être difficile et dépend souvent d'un garage voisin, tandis que le petit déjeuner léger gratuit et le café dans le hall d'entrée sont pratiques mais simples. Dans l'ensemble, attendez-vous à un séjour simple et bien situé, idéal pour les courts séjours.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les installations sont basiques, avec du café/de l'eau gratuits dans le hall et quelques vélos gratuits disponibles. Le stationnement est difficile et dépend souvent d'un garage public à proximité.

Avis de voyageur à ce sujet

10

katherine

24 mars 2025

·

A séjourné 3 nuits

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3 nov. 2023

·

A séjourné 1 nuit

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3 janv. 2023

·

A séjourné 1 nuit

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17 août 2025

·

A séjourné 3 nuits

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28 avr. 2025

·

A séjourné 1 nuit

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

2

Nancy

1 déc. 2025

·

A séjourné 1 nuit

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

We drove around the hotel for 40 minutes in circles and there was no parking. We finally just left and never stayed

2

gene

16 juin 2025

·

A séjourné 2 nuits

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27 nov. 2023

·

A séjourné 4 nuits

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

10

Michele

24 nov. 2023

·

A séjourné 2 nuits

Cute little boutique hotel, and so happy I could bring my dog.

Cute little boutique hotel, and so happy I could bring my dog.

10

Ti

14 juin 2025

·

A séjourné 1 nuit

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les chambres sont généralement propres et modernes, mais plusieurs critiques font état de lacunes telles que l'absence de service de ménage, des sols sales et des cheveux dans les douches, ainsi que d'un incident grave.

Avis de voyageur à ce sujet

10

Sharon

12 juin 2023

·

A séjourné 1 nuit

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

Hotel Keen couldn't be a more perfect place. The comfort of a clean bed, clean shower and excellent location makes for the best weekend.

8

Paul

3 janv. 2023

·

A séjourné 1 nuit

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

6

Jeremy

20 janv. 2025

·

A séjourné 1 nuit

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

10

Jayne

28 avr. 2025

·

A séjourné 1 nuit

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

2

andrew

18 mars 2023

·

A séjourné 1 nuit

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

8

Robert

21 nov. 2025

·

A séjourné 1 nuit

Room was clean and comfortable

Room was clean and comfortable

6

Silja

29 nov. 2024

·

A séjourné 4 nuits

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

10

PAMELA

24 avr. 2023

·

A séjourné 2 nuits

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

Oh, this hotel is a hidden gem. Small and quaint. Rooms are small but super clean. Hotel is spotless. Staff is A .

10

Lisa

2 juin 2025

·

A séjourné 1 nuit

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

Nice hotel right downtown. Great value. Room was small but nice and staff were super friendly and helpful. Floor was a bit dirty in the room. Would stay again!

4

ken

26 mai 2025

·

A séjourné 1 nuit

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont compactes avec des touches modernes et des lits confortables ; certaines disposent d'une salle de bain ouverte qui réduit l'intimité et de fenêtres opaques limitées ou pas du tout. Le bruit peut être un problème en raison des murs fins, des espaces communs ou d'un club à proximité, et la fiabilité du Wi-Fi varie.

Avis de voyageur à ce sujet

10

Walter

27 nov. 2023

·

A séjourné 2 nuits

Not crazy about the open bathroom.

Not crazy about the open bathroom.

8

Dana

17 août 2025

·

A séjourné 3 nuits

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Fabiola

28 janv. 2024

·

A séjourné 1 nuit

A club behind the hotel and on weekends is noise until 2am

A club behind the hotel and on weekends is noise until 2am

2

andrew

18 mars 2023

·

A séjourné 1 nuit

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

6

Silja

29 nov. 2024

·

A séjourné 4 nuits

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

The room was ridiculously small with a non-transparent window. When entering, I found a bunch of cleaning lady’s hair in the shower. Gross!

8

Danielle

14 août 2023

·

A séjourné 1 nuit

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

Clean hotel with very helpful staff. The room walls are not too thick. Maybe because we were right above the lobby and in front of elevator so it was a little noisy at night. Beds are a little firm, could be softer but linens were nice. Overall a good stay for the money spent, thanks!

2

gene

16 juin 2025

·

A séjourné 2 nuits

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

The small room was very clean, bed comfortable, close to other shops and some eateries. Dislikes - as you open the entrance door to the room, the bathroom to the right had no door. as you entered the small room, there was a sliding barn type door to separate the entrance door from the bed area, one chair, small desk, no microwave, no frig, two glasses one bottle of water, coffee maker. ice maker in locked kitchen, tiny breakfast area, (didn't eat) locked pay parking in garage that was very unclean. if you was using the toilet you had to tell your guest to wait outside until you finished using it. It might work for one person with no guest. Would I go back there to stay? No! we stayed there to attend a Graduation ceremony. Do your research well.

6

Jyoti

27 nov. 2023

·

A séjourné 4 nuits

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

6

Cybele

10 mai 2025

·

A séjourné 1 nuit

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

Basically there are no windows in the rooms. It’s fine for sleeping but isn’t a pleasant space to spend time.

6

denise

7 févr. 2024

·

A séjourné 2 nuits

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est largement décrit comme aimable et accommodant. Cependant, il existe des problèmes occasionnels de service et d'opération, notamment des chambres non prêtes à l'enregistrement, des problèmes de carte de clé, une couverture limitée de la réception la nuit et un suivi inégal.

Avis de voyageur à ce sujet

10

Chris

13 août 2023

·

A séjourné 5 nuits

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

Simple hotel without the frills but extremely well located right in downtown Palo Alto - walkable to Caltrain station (2 minutes), Stanford and shops/restaurants on your doorstep. Friendly and helpful staff, would definitely return here.

6

Jeremy

20 janv. 2025

·

A séjourné 1 nuit

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

I checked in and was assigned a room. Upon entry to the room, I noticed that the bed was in the middle of the room and there was trash on the bed. I let the person upfront know and they mentioned they had been renovating the room and it was not done so they would get me another room. Upon walking into my new room, the same situation occured and that room was also not done. Finally I was able to get into a room.

2

andrew

18 mars 2023

·

A séjourné 1 nuit

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

First of all i arrived to be given a room that hadn't been made up. IN fact it was filthy - crap everywhere, rubbish and dirt towels. Was then givn ethe top floor suite but could not get reliable internet coverage the whole time I was there. I t was terrribel, complained multiple times, to no effect. I had a zoom meeting in the morning I had to do on my 4G mobile mobile.Then not enough room for breakfast and has to end up waiting half an hour. Fir the proce and location it was terrible. The worst I experienced on my US trip, for what was about the most expensive hotel I stayed in.

2

Anival

16 déc. 2022

·

A séjourné 1 nuit

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

Worst stay this year so far. My partner and I stayed at this hotel, and had a horrible experience, starting from the time of check-in. There was no front desk to help, only a security guard who had no access to the hotel computer system used for check ins and room availability. We reserved and paid extra money for a king deluxe room, and the security guard gave us a small room with a full size bed that was next to the lobby. We also weren’t provided a room key to access the room. My partner and I had trouble sleeping that night. On top of this, they never replied to our email after reaching out to them about these problems. They’re very unprofessional, and don’t deserve a single star after an experience like this.

10

emily

18 févr. 2024

·

A séjourné 2 nuits

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

Perfect in and out stay for Menlo Park area. Walking distance to everything and great front of house staff

10

Shirley

6 juil. 2023

·

A séjourné 1 nuit

The staff was very accommodatin and friendly.

The staff was very accommodatin and friendly.

10

Iona

10 juil. 2025

·

A séjourné 5 nuits

Excellent service

Excellent service

4

ken

26 mai 2025

·

A séjourné 1 nuit

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

Found a used condom on the floor of my room. Told the staff and they said to "just leave it there"

10

Dhyey

16 févr. 2025

·

A séjourné 2 nuits

Excellent hospitality

Excellent hospitality

6

denise

7 févr. 2024

·

A séjourné 2 nuits

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

My room was on the first floor. It was very noisy - because the floors aren't carpeted, the guest upstairs sounded like they were having a flamenco dance party until midnight. There was a loud buzzing and clicking noise every 5 minutes in the room that I couldn't find the source for. The room was just off the very noisy breakfast room that filled with people at 7am. The conditioner and shampoo bottles in the shower were out. The room was VERY small, and there was no place to put my luggage except on the floor. When we arrived, the key card maker was out, so the very nice staff had to let us in and out of our rooms anytime we came and went. Great location! Comfortable bed. But wouldn't stay here again.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent point de départ dans le centre-ville de Palo Alto, à distance de marche de Stanford, de Caltrain, des boutiques et des restaurants. Certains clients signalent du bruit tard le soir provenant d'un club à proximité.

Avis de voyageur à ce sujet

10

katherine

24 mars 2025

·

A séjourné 3 nuits

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Amy

10 mai 2024

·

A séjourné 2 nuits

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

Had an event at Stanford - easy and walkable to campus, close to train, lots of local restaurants.

8

Paul

3 janv. 2023

·

A séjourné 1 nuit

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

8

Dana

17 août 2025

·

A séjourné 3 nuits

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

Convenient location to Stanford but room quite small but clean. Parking also a challenge. Some sort of bar or nightclub next door, was quite noisy.

10

Rebecca

28 avr. 2025

·

A séjourné 1 nuit

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

Hotel Keen is perfect for my stays in Palo Alto for track meets at Stanford. It is next to dining and shopping options and a short walk to Stanford’s campus. Yhry have a bike to use and even had an umbrella to use when it was raining.

10

Stephen

30 juin 2025

·

A séjourné 1 nuit

Great property and location

Great property and location

10

Sami

20 juin 2023

·

A séjourné 2 nuits

Location, location, location.

Location, location, location.

10

Osman

17 juin 2025

·

A séjourné 3 nuits

Conveniently and centrally located within walking distance to many dining opportunities.

Conveniently and centrally located within walking distance to many dining opportunities.

10

Michael

8 juil. 2024

·

A séjourné 2 nuits

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

Central location and easy to walk to great food and shopping in the downtown Palo Alto area. Super convenient to get to the Stanford campus also.

10

Linda

21 juin 2025

·

A séjourné 4 nuits

Have stayed here a few times while visiting campus. Great location.

Have stayed here a few times while visiting campus. Great location.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est simple et modeste, avec des options saines et un bon café dans le hall, mais la variété est limitée et la qualité variable.

Avis de voyageur à ce sujet

10

katherine

24 mars 2025

·

A séjourné 3 nuits

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

I had a wonderful stay here. Great location, walkable to everything, the staff was friendly and accommodating, room was clean, bed is comfortable, it’s quiet, and they always kept the refreshment area will cold infused water and coffee. Would stay here again and recommend. They also have complimentary bikes to ride around town.

10

Sitara

3 nov. 2023

·

A séjourné 1 nuit

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

Parking garage across the street from hotel lobby entrance and it’s free on weekend. Cute, clean and comfortable. Great service. Free breakfast.

8

Paul

3 janv. 2023

·

A séjourné 1 nuit

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

We chose this hotel because of its convenient location only one block away from the train station. It's impressive how this modern hotel was packed into a relatively small space with lots of ingenuity. The room was clean and quiet, the bathroom with shower was good and the bed was comfortable so we slept well. Breakfast in the lobby was modest and included a weird brew from an ultra-modern, space-age coffeemaker. All the staff were friendly and helpful. We enjoyed our short stay as it served our purpose well.

10

Jayne

28 avr. 2025

·

A séjourné 1 nuit

The hotel was clean and the breakfast had good healthy options.

The hotel was clean and the breakfast had good healthy options.

8

Maria

18 juin 2024

·

A séjourné 3 nuits

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

Stay was good. Only issue was that the room key kept inactivating everyday so that was annoying. Wish the gran and go breakfast had more of a selection. Also they don’t have flavored coffee creamer so bring your own!

6

Jyoti

27 nov. 2023

·

A séjourné 4 nuits

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

The room didn’t have a safe or closet. The elevator wasn’t working one day. The heat didn’t work in our room, but the manager did bring us an extra blanket and a space heater. On the upside, the staff were extremely friendly and helpful. The breakfast was above-average. I liked the 24/7 free coffee, tea, and water. The room was clean.

8

Takuji

9 août 2023

·

A séjourné 4 nuits

Morning meal was a little poor.

Morning meal was a little poor.

10

Elizabeth

13 avr. 2025

·

A séjourné 2 nuits

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

Nice hotel on the basic side but was clean and front desk was nice. There was a homeless man out front going through the trash so that was a little scary but he didn’t bother me.

10

Matthew A

9 juin 2025

·

A séjourné 3 nuits

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

Clean and comfortable in a great area. Excellent. Little breakfast. My only criticism is that I want a real door on the bathroom. I cannot imagine why architects think it's cool to put Windows and partial doors in front of toilets.

10

Ti

14 juin 2025

·

A séjourné 1 nuit

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Very pleasant stay. Great staff and room was clean and modern. Breakfast was healthy and pleasant. Fantastic coffee ( Nespresso at the lobby). Ask for a room away from the kitchen area as they were preparing breakfast items at 5.30/ 6 am and it was so noisy. Over all a very positive experience!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

10

Diane

27 juin 2025

·

A séjourné 1 nuit

Xxx

Xxx

6

Maria

la semaine dernière

·

A séjourné 1 nuit

Great location, but the rooms are very small and the staff was not so helpful.

Great location, but the rooms are very small and the staff was not so helpful.

6

Peter

il y a 3 semaines

·

A séjourné 1 nuit

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

I've stayed at this hotel multiple times, and it is generally a great location and a nice option. However, I stay for business and typically take calls in the AM. During this stay, the housekeeping staff knocked on my door a minimum of 3x while I was taking calls, before 9am PT. Check out is 12pm PT. In addition, the shower did not produce warm water, let alone hot water, for the entirety of my stay. Seems the hotel is going downhill a bit. Which is too bad considering the nice stays I have had in the past.

8

Charlotte

27 juil. 2026

·

A séjourné 2 nuits

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

No refrigerator in our very small room. Excellent staff and very clean hotel. Excellent location. You need to pay for a $25 a day parking pass for the public garage directly across the street..

10

Barbara

10 juil. 2026

·

A séjourné 3 nuits

Great! Personable staff great breakfast

Great! Personable staff great breakfast

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De 15:00 à 02:00

Avant 12:00

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