Window To The Tower

Property was close to the Tower but a little outdated.

The stay was okay, I chose this place as was looking for a twin room (was travelling with my son) which was the upside, staff was helpful, the rooms start at the 2nd floor, stairs, no elevator, on checking in the staff helped carry my case up, no such luck at checkout as I was instructed to leave the keys inside and leave. Our room was in the attic accessed by a narrow spiral staircase, a nightmare in my opinion. cleanliness could have been better there was dust on bed ledges and under the fridge etc, the fridge wasn’t plugged in and there was no socket so we had to move it to near a socket, shower was good as was the air conditioning. Toiletries were provided which we did not use as we were carrying our own, no kettle or coffee machine, no hangers in the closet. Towels were changed daily sheets once during our 5 night stay, reception is not manned, apparently they have another hotel nearby which is manned, and I believe you can get breakfast there which we opted not to, we had an issue and the staff was prompt in sorting it.pluses for me twin bed option, working air conditioner, helpful, friendly staff, minuses stairs, unmanned reception , no tea coffee facility, Bottom line, it’s okay if you know what you are getting but I was caught out as some of these things are not clear on the website, Would I stay there again maybe but would definitely bring my kettle.

WORST HOTEL/B&B EXPERIENCE EVER IN MY LIFE!!!! DON’T STAY AT THE B&B WINDOW TO THE TOWER IN PISA. No one to let you in. Then they see you in their reception camera and tell you with a Google translate app to leave until 2 pm. We arrived in Pisa at 11:30 and just wanted to leave our luggage in a safe place. They do NOT speak English at all when the description on Expedia says they do. They said with Google translate about 3 times “Leave now- you entered without authorization”. Just wanted to leave the luggage. Tried calling and they hung up on us three times. Seemed like more steps to get to the room than there were to climb the Leaning Tower of Pisa. Only two towels in the quadruple room. No breakfast available like the the description on Expedia. They are running the B&B illegally by not getting our passport pictures and leaving a note to leave cash but the wrong amount! They are pocketing the tax money! Second queen bed is a pull out couch and the most uncomfortable bed my son has ever slept in (he only slept for 4 hours) no top sheet or blanket on the couch bed. Shower broken and extremely small. Left us with 1/2 roll of toilet paper for 4 people! Hot room. Disgusting kitchen. There are more negative things to say but you get the idea. I’m getting my money back from Expedia. This place should NOT be on there website. Horrible experience.

Great

The location was excellent, nice and close to the tower. However, if you drove, you will need to park and pay at a lot about 8 minutes away. You will also have to carry your luggage up 3 flights of stairs. No one was there when we arrived, so it was challenging to navigate to the room. Our room, had terrible plumbing. Everytime you flushed, showered or washed your hands an awful loud noise would occur for about a minute. They charged my card immediately, even though i selected "reserve and pay at property" through expedia. I wanted to pay cash and they refused. The Tv in the room didnt work. On expedia, breakfast was included, but there was nothing. A common area with some jam out. I felt i overpaid for what i received and would not recommend this property. Very disappointing.