Yumoto Fujiya Hotel
230 US$
/natt
Snitt för november
Priser för Yumoto Fujiya Hotel
Välj datum för att se priser och tillgänglighet.
230 US$
/natt
Snitt för november
Genomsnittliga priser per månad
På Yumoto Fujiya Hotel är priset per natt i genomsnitt 179 US$ under den billigaste månaden (juni) och 258 US$ under den dyraste månaden (februari), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 180 US$ |
| februari | 258 US$ |
| mars | 227 US$ |
| april | 211 US$ |
| maj | 222 US$ |
| juni | 179 US$ |
| juli | 200 US$ |
| augusti | 206 US$ |
| september | 217 US$ |
| oktober | 230 US$ |
| november | 230 US$ |
| december | 206 US$ |
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nov. · 230 US$
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Dyrast: februari (ca 258 US$)
Billigast: juni (ca 179 US$)
Om detta boende
Relax in a ryokan with hot springs, multiple dining options, and free Wi-Fi in the heart of Hakone.
Läge
Yumoto Fujiya Hotel ligger nära en järnvägsstation i Yumoto, ett område i Hakone. Hakone Hot Springs och Tenzan onsen kan vara värda att kolla in om du har aktiviteter på programmet, och den som föredrar att uppleva områdets vackra natur kan utforska Fuji-Hakone-Izu nationalpark och Hakone Gora Park. Hakone Kowakien Yunessun och Hakone Toy Museum är också värda ett besök.
Parkering
Restaurang
Rökfria rum
Städning
Bankettinrättningar
Valutaväxling
Rumsalternativ
15
【Main Building】 Japanese Western Style Room
Information om rummet
2 Enkelsängar
och 3× Futonmadrasser
Sovplats 5
517 ft²
BergsutsiktFlodutsiktLuftkonditioneringUppvärmningVärdeskåp
13
【Main Building】Japanese Style Room
Information om rummet
2 Futonmadrasser
Sovplats 3
517 ft²
BergsutsiktBalkongLuftkonditioneringUppvärmningVärdeskåp
17
【Renovated】Main Building Japanese Western Style Room Type B
Information om rummet
2 Enkelsängar
och 3× Futonmadrasser
Sovplats 5
517 ft²
BergsutsiktFlodutsiktLuftkonditioneringUppvärmningVärdeskåp
18
【Run of House】Japanese-Style Room
Information om rummet
5× Futonmadrasser
Sovplats 5
517 ft²
BergsutsiktLuftkonditioneringUppvärmningVärdeskåp
16
【Main Building】Deluxe Twin Room (River Side Good View)
Information om rummet
4× Enkelsängar
Sovplats 4
517 ft²
FlodutsiktBalkongLuftkonditioneringUppvärmningVärdeskåp
17
【Run of the House】Twin Room (No View)
Information om rummet
2 Enkelsängar
Sovplats 3
248 ft²
LuftkonditioneringUppvärmningVärdeskåp
15
【Rainbow Plaza】Twin Room (River Side Good View)
Information om rummet
2 Enkelsängar
Sovplats 3
280 ft²
FlodutsiktLuftkonditioneringUppvärmningVärdeskåp
13
Triple Room
Information om rummet
3× Enkelsängar
Sovplats 3
517 ft²
BalkongLuftkonditioneringUppvärmningVärdeskåp
Room #31718061
14
【Run of the House】Twin Room No View (1-2 People)
Information om rummet
2 Enkelsängar
Sovplats 2
248 ft²
LuftkonditioneringUppvärmningVärdeskåp
Room #31718040
Room #31718057
Room #31718055
Room #31718056
Room #31718043
Room #31718041
LuftkonditioneringKabel-TV
Room #31718044
Room #31718059
Room #31718051
Room #31718058
Room #31718036
LuftkonditioneringUppvärmningKabel-TV
Room #31718045
Room #31718046
Room #31718049
Room #31718037
BergsutsiktLuftkonditioneringUppvärmningTV
Room #31718034
LuftkonditioneringTV
Room #31718042
LuftkonditioneringKabel-TV
Room #31718039
LuftkonditioneringTV
Room #31718048
Room #31718047
Room #31718052
Room #31718050
Room #31718060
Room #31718035
LuftkonditioneringKabel-TV
Room #31718054
Room #31718053
Room #31718038
LuftkonditioneringUppvärmningKabel-TV
Gästrecensioner för Yumoto Fujiya Hotel
8.7
Fantastiskt
Baserat på 4 424 verifierade recensioner
Vem bor här?
Företag
3%
Par
37%
Familj
35%
Grupper
17%
Ensamresande
6%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På Yumoto Fujiya Hotel berömmer gästerna konsekvent det otroligt praktiska läget vid Hakone-Yumoto Station, de avkopplande onsen-faciliteterna (inklusive privata alternativ), generellt rymliga rum med naturskön utsikt och den vänliga, tillmötesgående personalen, samtidigt som de noterar att vissa områden och inredningen känns föråldrade.
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Vad gäster tycker
På Yumoto Fujiya Hotel berömmer gästerna konsekvent det otroligt praktiska läget vid Hakone-Yumoto Station, de avkopplande onsen-faciliteterna (inklusive privata alternativ), generellt rymliga rum med naturskön utsikt och den vänliga, tillmötesgående personalen, samtidigt som de noterar att vissa områden och inredningen känns föråldrade.
Frukosten är brett omtyckt för variationen, men middagen och tillgången till hotellets restaurang får blandade omdömen, med bokningssvårigheter och tidiga stängningstider. Vissa gäster nämner hårda madrasser, föråldrade möbler eller enstaka lukter. Kommunikationen på engelska och uppföljningen brister ibland, särskilt kring reservationer och utcheckning. Sammantaget kan du förvänta dig en praktisk, klassisk bas för att utforska Hakone med komfort i fokus, inte senaste stilen.
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Faciliteter
Onsen-faciliteterna, inklusive inomhus- och utomhusbad samt bokningsbara privata alternativ, är en tydlig höjdpunkt; bastu, massagefåtöljer, en loungebar och bekväm parkering finns också. Delar av den stora fastigheten känns föråldrade, och tvättmöjligheterna är begränsade till en tvättmaskin/torktumlare.
Relaterade gästrecensioner
10
Satomi
5 mars 2024
·
Stannade 1 natt
There are the best onsen at Hakone Yumoto!! Low temperature sauna is my favorite. The main onsen tub has the gentle bubbles and also Jet bus. It’s not a common. Highly recommend.
There are the best onsen at Hakone Yumoto!! Low temperature sauna is my favorite. The main onsen tub has the gentle bubbles and also Jet bus. It’s not a common. Highly recommend.
8
Lawrence
3 mars 2024
·
Stannade 2 nätter
Overall good stay, great baths (especially the outdoor wooden bath), simple but fun kids area for our child, and accommodations were comfortable. Extremely convenient hotel location, at hakone yumoto station, which is 2 minutes by foot. Bonus for tatami area for sleeping on futons. The property is a bit rundown with evidence of wear and tear, and bathroom in our room wasn’t the cleanest.
Overall good stay, great baths (especially the outdoor wooden bath), simple but fun kids area for our child, and accommodations were comfortable. Extremely convenient hotel location, at hakone yumoto station, which is 2 minutes by foot. Bonus for tatami area for sleeping on futons. The property is a bit rundown with evidence of wear and tear, and bathroom in our room wasn’t the cleanest.
10
Christopher
16 juni 2025
·
Stannade 1 natt
Japanese style room was really large, very comfortable and clean. Beautiful view of the valley. Staff were friendly. The onsen was uncrowded and clean, very peaceful in the forest. Breakfast was a bit chaotic but the staff did their best to keep it flowing. The lobby bar has good cocktails and a professional bartender. Overall definitely recommend as a “home base” for the Hakone round course/freepass.
Japanese style room was really large, very comfortable and clean. Beautiful view of the valley. Staff were friendly. The onsen was uncrowded and clean, very peaceful in the forest. Breakfast was a bit chaotic but the staff did their best to keep it flowing. The lobby bar has good cocktails and a professional bartender. Overall definitely recommend as a “home base” for the Hakone round course/freepass.
10
Lena
17 sep. 2025
·
Stannade 2 nätter
Onsen was very nice and relaxing.. Also it’s conveniently located near the train station
Onsen was very nice and relaxing.. Also it’s conveniently located near the train station
10
Ashish
8 maj 2025
·
Stannade 1 natt
Great location (right in front of the train station) and convenient for doing activities in and around Hakone. Onsen options were great as well; with resort style rooms.
Great location (right in front of the train station) and convenient for doing activities in and around Hakone. Onsen options were great as well; with resort style rooms.
8
Jeffrey
12 nov. 2024
·
Stannade 1 natt
Nice spot, good location, nice sauna
Nice spot, good location, nice sauna
6
Kim
18 nov. 2025
·
Stannade 2 nätter
Room is old and smells bad. Room service starts at 7-8am so if you miss that time, you have to ask the front desk to send them back. Building structure is weird. If you stay at the Japanese-style wing, you have to walk basically across the whole building to go down to the main hall. Restaurants are a puzzle for you to resolve if you ever want to eat something there. They were so hard to reserve a seat. No info, no instruction, no one told us how to make a reservation despite us asking every single restaurant and even the front desk. There was an izakaya bar where the server just straight up kick us out. We ended up walking all the way out to the town for food. The whole hotel has ONLY 1 washer and 1 dryer, so good luck if you want to do that mid-trip laundry. 3 stars for being next to the train station and for the onsen bath. However I won’t be coming back. With the price you pay, there are better options in Hakone than this one.
Room is old and smells bad. Room service starts at 7-8am so if you miss that time, you have to ask the front desk to send them back. Building structure is weird. If you stay at the Japanese-style wing, you have to walk basically across the whole building to go down to the main hall. Restaurants are a puzzle for you to resolve if you ever want to eat something there. They were so hard to reserve a seat. No info, no instruction, no one told us how to make a reservation despite us asking every single restaurant and even the front desk. There was an izakaya bar where the server just straight up kick us out. We ended up walking all the way out to the town for food. The whole hotel has ONLY 1 washer and 1 dryer, so good luck if you want to do that mid-trip laundry. 3 stars for being next to the train station and for the onsen bath. However I won’t be coming back. With the price you pay, there are better options in Hakone than this one.
10
Enora
4 dec. 2025
·
Stannade 3 nätter
Very helpful staff. Easy, free parking.
Very helpful staff. Easy, free parking.
8
Deborah
6 nov. 2025
·
Stannade 2 nätter
The public bath facility is lovely. The hotel is in a great location right next to the train station. The hotel itself is a bit tired in places - some faded grandeur, I think.
The public bath facility is lovely. The hotel is in a great location right next to the train station. The hotel itself is a bit tired in places - some faded grandeur, I think.
10
David
11 juni 2024
·
Stannade 1 natt
Stayed one night and a traditional Japanese room. The room was spacious (for Japanese standards) and clean. Balcony with View and sounds of the rushing river. The highlight of the hotel is definitely the onsen. Multiple indoor and outdoor bathing/soaking opportunities. We spent time in both public and private sections. Private was ¥2000 for 45 minutes. Also, a dry sauna, relaxing room, and massage chairs. Very helpful staff who gave a restaurant recommendation – – which was one of our favorite restaurants in all of Japan.
Stayed one night and a traditional Japanese room. The room was spacious (for Japanese standards) and clean. Balcony with View and sounds of the rushing river. The highlight of the hotel is definitely the onsen. Multiple indoor and outdoor bathing/soaking opportunities. We spent time in both public and private sections. Private was ¥2000 for 45 minutes. Also, a dry sauna, relaxing room, and massage chairs. Very helpful staff who gave a restaurant recommendation – – which was one of our favorite restaurants in all of Japan.
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Renlighet
Recensioner beskriver ofta rena rum och välskötta bad, men det förekommer ibland brister som unken eller möglig lukt och missade städdetaljer. Ett fåtal gäster noterade smutsiga handfat eller slitna handdukar i badhuset.
Relaterade gästrecensioner
8
??
9 juni 2025
·
Stannade 1 natt
何回か使わせてもらっているが 手ぶらで露天風呂に行けるのが良い 但し 今回は部屋の匂いが気になった
何回か使わせてもらっているが 手ぶらで露天風呂に行けるのが良い 但し 今回は部屋の匂いが気になった
6
mamoru
10 dec. 2023
·
Stannade 1 natt
部屋の風呂カビ多し 大浴場は温泉じゃないよね？塩素臭かった
部屋の風呂カビ多し 大浴場は温泉じゃないよね？塩素臭かった
10
Frank
29 okt. 2025
·
Stannade 2 nätter
Room was very clean, location and amenities were great, breakfast wonderful, staff very accommodating.
Room was very clean, location and amenities were great, breakfast wonderful, staff very accommodating.
10
Meng
20 sep. 2025
·
Stannade 1 natt
Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.
Nice staff, room smells like mold. Had to request to change room twice, nice hot springs. Breakfast is ok.
8
Kayoko
30 aug. 2023
·
Stannade 1 natt
コロナ前は10年くらい利用していましたが、そのころに比べると、いろいろ変わり、少しがっかりすることもありました。部屋のお掃除があまりきれいではなかったり（冷蔵庫に髪の毛・・・）、ウェルカムお菓子がなかったり、お風呂のアメニティが少なくなったり・・・。しかし、ゆっくりできました。
コロナ前は10年くらい利用していましたが、そのころに比べると、いろいろ変わり、少しがっかりすることもありました。部屋のお掃除があまりきれいではなかったり（冷蔵庫に髪の毛・・・）、ウェルカムお菓子がなかったり、お風呂のアメニティが少なくなったり・・・。しかし、ゆっくりできました。
10
LIGIA HIGAKI
18 feb. 2026
·
Stannade 2 nätter
Quarto espaçoso, com camas muito confortáveis e ambiente muito limpo!
Quarto espaçoso, com camas muito confortáveis e ambiente muito limpo!
4
kayo
21 nov. 2024
·
Stannade 1 natt
入浴場の洗面台が髪の毛などで汚れていて使いたくなくなった！ また、タオルもヨレヨレしていて不快だった！ 色々、残念だった。
入浴場の洗面台が髪の毛などで汚れていて使いたくなくなった！ また、タオルもヨレヨレしていて不快だった！ 色々、残念だった。
10
Hendri
24 dec. 2024
·
Stannade 2 nätter
This hotel is although old but it is very nice. The surrounding is serene & beautiful. The staff members are friendly and helpful. The only slight oversight was when the housekeeper missed out on a few minor details such as not taking away dirty cups & used glasses, not replacing the same number of towels. Otherwise, it was a perfect stay.
This hotel is although old but it is very nice. The surrounding is serene & beautiful. The staff members are friendly and helpful. The only slight oversight was when the housekeeper missed out on a few minor details such as not taking away dirty cups & used glasses, not replacing the same number of towels. Otherwise, it was a perfect stay.
4
JIYOUNG
21 aug. 2024
·
Stannade 1 natt
スタッフの方は親切でしたが部屋の清潔感が足りない感じでした！
スタッフの方は親切でしたが部屋の清潔感が足りない感じでした！
8
Nicholas
24 dec. 2025
·
Stannade 2 nätter
Friendly staff, clean room. The Onsen was great. Everything was well maintained, but with a vintage 70s feel. It was actually a cool vibe!
Friendly staff, clean room. The Onsen was great. Everything was well maintained, but with a vintage 70s feel. It was actually a cool vibe!
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är generellt rymliga med utsikt över floden eller bergen och erbjuder japansk, västerländsk eller hybridlayout; vissa inredningsdetaljer känns föråldrade. Flera recensioner nämner hårda madrasser och, i vissa fall, mycket kompakta rum.
Relaterade gästrecensioner
6
YAU MAN STEPHEN
17 apr. 2024
·
Stannade 1 natt
We are given a very small room for 3 adults in the side building. Barely able to stand 3 persons beside the 3 beds, let alone to lay open luggages. The toilet flush bang noisily at 120dB when flushed. Quiet room though. Outdoor onsen so small that it can only accomodates 2 persons.
We are given a very small room for 3 adults in the side building. Barely able to stand 3 persons beside the 3 beds, let alone to lay open luggages. The toilet flush bang noisily at 120dB when flushed. Quiet room though. Outdoor onsen so small that it can only accomodates 2 persons.
8
Eric
28 dec. 2023
·
Stannade 1 natt
There is an indoor and outdoor hot spring that is kept in good condition. There are not many good food options surrounding the hotel. The wifi was very spotty and kept on disconnecting and refusing to connect.
There is an indoor and outdoor hot spring that is kept in good condition. There are not many good food options surrounding the hotel. The wifi was very spotty and kept on disconnecting and refusing to connect.
10
Michael
4 nov. 2025
·
Stannade 2 nätter
The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend.
The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend.
8
Rayna
1 dec. 2023
·
Front desk was pleasant. Japanese styled room was beautiful, clean and spacious. Previously reserved a dinner reservation for a sukiyaki and a kaiseki course. It was planned that my friend doesn’t eat seafood so we reserved different meals for dinner. Had no idea why we were both given kaiseki menu, when asked when we could change her menu, they said no - quite harshly at that. I’m quite questioned why they didn’t get the reservation details properly. Ended up having to eat the seafood. This is my only disappointment.
Front desk was pleasant. Japanese styled room was beautiful, clean and spacious. Previously reserved a dinner reservation for a sukiyaki and a kaiseki course. It was planned that my friend doesn’t eat seafood so we reserved different meals for dinner. Had no idea why we were both given kaiseki menu, when asked when we could change her menu, they said no - quite harshly at that. I’m quite questioned why they didn’t get the reservation details properly. Ended up having to eat the seafood. This is my only disappointment.
10
Ziqiang
9 nov. 2024
·
Stannade 1 natt
Better than the reviews indicate. The room is spacious and well maintained. It’s got beautiful views of the river too.
Better than the reviews indicate. The room is spacious and well maintained. It’s got beautiful views of the river too.
10
Carol
6 okt. 2025
·
Stannade 2 nätter
Our room was half Japanese and half western. So wonderful to experience both cultures in one room. Amazing view from our balcony.
Our room was half Japanese and half western. So wonderful to experience both cultures in one room. Amazing view from our balcony.
6
Douglas
17 juli 2025
·
Stannade 3 nätter
Just across from the train station. Elevator access. Room was in need of repairs including new carpet and furniture. Bed was very hard, like sleeping on a cement floor.
Just across from the train station. Elevator access. Room was in need of repairs including new carpet and furniture. Bed was very hard, like sleeping on a cement floor.
8
Julia
27 apr. 2025
·
Stannade 3 nätter
The location close to Yumoto station was convenient with two elevators to make it easy. The riverside walk was picturesque and refreshing and the restaurants were very reasonably priced with great food (Unagi was amazing). The hotel was a bit disappointing. I didn’t enjoy the breakfast experience. A dark room with so-so food and overly officious staff who seemed disapproving. The bed was like a wooden plank. But the place was safe and quiet and the elderly Japanese guests were charming.
The location close to Yumoto station was convenient with two elevators to make it easy. The riverside walk was picturesque and refreshing and the restaurants were very reasonably priced with great food (Unagi was amazing). The hotel was a bit disappointing. I didn’t enjoy the breakfast experience. A dark room with so-so food and overly officious staff who seemed disapproving. The bed was like a wooden plank. But the place was safe and quiet and the elderly Japanese guests were charming.
10
Hassan
27 apr. 2025
·
Stannade 2 nätter
Staff were very helpful and polite. Good breakfast. Nice room size. Clean and relaxing onsen.
Staff were very helpful and polite. Good breakfast. Nice room size. Clean and relaxing onsen.
8
Andy
2 juni 2025
·
Stannade 2 nätter
We enjoyed our stay in Yumoto Fujiya Hotel. The hotel has a very good location close to the train station. It is quiet and the onsen are very good for relaxing. It has comfy beds and is very clean. It has a nostalgic atmosphere with an old design.
We enjoyed our stay in Yumoto Fujiya Hotel. The hotel has a very good location close to the train station. It is quiet and the onsen are very good for relaxing. It has comfy beds and is very clean. It has a nostalgic atmosphere with an old design.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Personalen är ofta hjälpsam och tillmötesgående med effektiv in- och utcheckning samt bagagehjälp. Kommunikationen på engelska och samordningen av reservationer kan vara ojämn, med enstaka rapporter om otrevlighet eller långsamma svar.
Relaterade gästrecensioner
10
Christine
29 nov. 2025
·
Stannade 2 nätter
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
10
Chelzea
29 nov. 2025
·
Stannade 1 natt
Responds to inquiries, and accommodations accordingly. Had luggage storage after check out. Place was located easily. Very clean and quiet atmosphere. Some English speaking service. Late check in available and to be able to use hot springs during that time was very convenient.
Responds to inquiries, and accommodations accordingly. Had luggage storage after check out. Place was located easily. Very clean and quiet atmosphere. Some English speaking service. Late check in available and to be able to use hot springs during that time was very convenient.
6
PADRAIC
27 mars 2024
·
Stannade 1 natt
The property is central in the Yumoto area, very close to the station, with a convenient elevator at the base of the cliff and end of the bridge leading from the station. The facilities are expansive and well adorned. The problem came with communication - I left something in the room and, after I checked out, I both phoned and emailed them but did not get any response. I also asked Expedia to help me follow up with the hotel but got no response from it either. It really lowered my impression of the hotel. In comparison, the hotel Hakone Airu were very responsive.
The property is central in the Yumoto area, very close to the station, with a convenient elevator at the base of the cliff and end of the bridge leading from the station. The facilities are expansive and well adorned. The problem came with communication - I left something in the room and, after I checked out, I both phoned and emailed them but did not get any response. I also asked Expedia to help me follow up with the hotel but got no response from it either. It really lowered my impression of the hotel. In comparison, the hotel Hakone Airu were very responsive.
6
Vivienne
24 apr. 2024
·
Stannade 1 natt
The air conditioning in my room was broken and the staff were good and changed my room. They didn't change the number and so the private bath I booked caused confusion and mis communication and ended up with me missing out. The front desk manager did apologise to me personally.
The air conditioning in my room was broken and the staff were good and changed my room. They didn't change the number and so the private bath I booked caused confusion and mis communication and ended up with me missing out. The front desk manager did apologise to me personally.
10
Janet
27 nov. 2024
·
Stannade 2 nätter
Lovely and helpful staff. Room was very spacious and clean. Private onsen was very well run and relaxing. Great property and location. Would book again and recommend to others!
Lovely and helpful staff. Room was very spacious and clean. Private onsen was very well run and relaxing. Great property and location. Would book again and recommend to others!
8
Ling
7 maj 2025
·
Stannade 1 natt
The environment is wonderful. It is really easy to get to bus stop and train station. Unfortunately, the staff speak English limited, and not friendly when you ask some questions.
The environment is wonderful. It is really easy to get to bus stop and train station. Unfortunately, the staff speak English limited, and not friendly when you ask some questions.
6
BOAZ
7 okt. 2025
·
Stannade 2 nätter
while the hotel amenities were nice the service was really bad. The breakfast serving room is way too small for the very large number of guests. As if this is not bad enough, they have only one coffee machine, where the waiting time was ridiculously large. In general, the vast majority of the staff does not understand, let alone speak English. As a result every interaction with the hotel staff takes 10 times longer than the typical time. We had two incidents where we through our hands in the air, giving up on making any progress at all. We will definitely not come back to this hotel and we cannot recommend on this hotel with this poor management.
while the hotel amenities were nice the service was really bad. The breakfast serving room is way too small for the very large number of guests. As if this is not bad enough, they have only one coffee machine, where the waiting time was ridiculously large. In general, the vast majority of the staff does not understand, let alone speak English. As a result every interaction with the hotel staff takes 10 times longer than the typical time. We had two incidents where we through our hands in the air, giving up on making any progress at all. We will definitely not come back to this hotel and we cannot recommend on this hotel with this poor management.
10
Le Phuong Anh
6 mars 2024
·
Stannade 2 nätter
Location. Staff
Location. Staff
10
KIMI
29 nov. 2024
·
Stannade 1 natt
今回は両親の傘寿のお祝いのプレゼントとしてお世話になりました。 駅近でスムーズにホテルまで行けたので、高齢の両親でもスムーズに移動が出来たと言っておりました。 どの場面でもスタッフの皆さんのご対応がとても良く、また朝食がとても素晴らしかったと言っておりました。 お陰様で心に残る素晴らしい旅になった様なので、感謝の気持ちで一杯です。 有り難うございました。 また是非利用させて頂きたいと思います。
今回は両親の傘寿のお祝いのプレゼントとしてお世話になりました。 駅近でスムーズにホテルまで行けたので、高齢の両親でもスムーズに移動が出来たと言っておりました。 どの場面でもスタッフの皆さんのご対応がとても良く、また朝食がとても素晴らしかったと言っておりました。 お陰様で心に残る素晴らしい旅になった様なので、感謝の気持ちで一杯です。 有り難うございました。 また是非利用させて頂きたいと思います。
10
Enora
4 dec. 2025
·
Stannade 3 nätter
Very helpful staff. Easy, free parking.
Very helpful staff. Easy, free parking.
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Läge
Exceptionell tillgång till Hakone-Yumoto Station via en kort bro/hiss, nära butiker och transport, men vanligtvis lugnt vid floden. Många tycker att det är en idealisk bas för Hakone Round Course.
Relaterade gästrecensioner
10
Christine
29 nov. 2025
·
Stannade 2 nätter
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
10
JIYEON
14 feb. 2026
·
Stannade 2 nätter
역과 가깝다는 점이 너문 좋았습니다. 오래되었지만 관리가 잘 되고 있어 불편함이 없었 습니다.
역과 가깝다는 점이 너문 좋았습니다. 오래되었지만 관리가 잘 되고 있어 불편함이 없었 습니다.
10
Michael
4 nov. 2025
·
Stannade 2 nätter
The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend.
The staff are top notch, and the hotel is right near the Hakone Yumoto line with multiple options for travel that use the Hakone Free Pass. There are many restaurants near. Bathroom was a little dated, but everything was immaculate. Would recommend.
8
Noe
1 okt. 2025
·
Stannade 2 nätter
El Hotel está bien ubicado a unos pasos de hakone station , el personal muy servicial , tienes restaurantes cerca y tiendas de conveniencia. El onsen del hotel muy bueno. Precio accesible del hotel
El Hotel está bien ubicado a unos pasos de hakone station , el personal muy servicial , tienes restaurantes cerca y tiendas de conveniencia. El onsen del hotel muy bueno. Precio accesible del hotel
10
JuEune
14 jan. 2025
·
Stannade 2 nätter
역 바로 앞이라 이동에 정말 편리하고 좋았습니다.
역 바로 앞이라 이동에 정말 편리하고 좋았습니다.
10
Mary
2 juni 2025
·
Stannade 3 nätter
Excellent stay. Literally a 5 minute walk from Hakone-Yamoto train station. Close to restaurants, buses and trains. Very clean and very friendly, helpful staff. Good food selection at breakfast buffet.
Excellent stay. Literally a 5 minute walk from Hakone-Yamoto train station. Close to restaurants, buses and trains. Very clean and very friendly, helpful staff. Good food selection at breakfast buffet.
10
SOOYOUNG
31 jan. 2026
·
Stannade 1 natt
하코네유모토역에서 가깝고 노천탕이 잘 되어 있습니다.
하코네유모토역에서 가깝고 노천탕이 잘 되어 있습니다.
10
Ashish
8 maj 2025
·
Stannade 1 natt
Great location (right in front of the train station) and convenient for doing activities in and around Hakone. Onsen options were great as well; with resort style rooms.
Great location (right in front of the train station) and convenient for doing activities in and around Hakone. Onsen options were great as well; with resort style rooms.
10
Mayuran
28 juli 2024
·
Stannade 2 nätter
Convenient location, very comfortable hotel with onsen which is an added bonus
Convenient location, very comfortable hotel with onsen which is an added bonus
8
Deborah
6 nov. 2025
·
Stannade 2 nätter
The public bath facility is lovely. The hotel is in a great location right next to the train station. The hotel itself is a bit tired in places - some faded grandeur, I think.
The public bath facility is lovely. The hotel is in a great location right next to the train station. The hotel itself is a bit tired in places - some faded grandeur, I think.
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Måltider
Frukosten får ofta beröm för variation och kvalitet. Middags- och restaurangupplevelsen är blandad, där vissa uppskattar kaiseki medan andra tyckte att det var en besvikelse eller svårt att boka, och frukostservicen kan kännas trång; vegetariska alternativ är begränsade.
Relaterade gästrecensioner
10
Christine
29 nov. 2025
·
Stannade 2 nätter
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
Of the 4 hotels we stayed at while in Japan, this was by far the nicest and had several restaurants. It is very close to the train station so convenient. The grounds are beautiful; there is a river outside the hotel so very nice. The hotel staff spoke better English than any of the other hotels which was nice as well. Shibata Yasuhiko was excellent and so accommodating.
10
Melineh
1 nov. 2025
·
Stannade 2 nätter
Wonderful amenities. Epic breakfasts.
Wonderful amenities. Epic breakfasts.
8
SUBHASH CHANDRA
8 apr. 2023
·
Stannade 1 natt
Excellent property n great facilities especially the onsen. Only feedback would be on the food for vegetarians which is very very less hence 4 stars. Otherwise amazing location , service n rooms. Perfect Hakone experience
Excellent property n great facilities especially the onsen. Only feedback would be on the food for vegetarians which is very very less hence 4 stars. Otherwise amazing location , service n rooms. Perfect Hakone experience
8
Zoey
20 maj 2025
·
Stannade 1 natt
The room itself is in pristine shape and has a beautiful view. However, the Japanese dinner meal add on was disappointing.
The room itself is in pristine shape and has a beautiful view. However, the Japanese dinner meal add on was disappointing.
8
Rayna
1 dec. 2023
·
Front desk was pleasant. Japanese styled room was beautiful, clean and spacious. Previously reserved a dinner reservation for a sukiyaki and a kaiseki course. It was planned that my friend doesn’t eat seafood so we reserved different meals for dinner. Had no idea why we were both given kaiseki menu, when asked when we could change her menu, they said no - quite harshly at that. I’m quite questioned why they didn’t get the reservation details properly. Ended up having to eat the seafood. This is my only disappointment.
Front desk was pleasant. Japanese styled room was beautiful, clean and spacious. Previously reserved a dinner reservation for a sukiyaki and a kaiseki course. It was planned that my friend doesn’t eat seafood so we reserved different meals for dinner. Had no idea why we were both given kaiseki menu, when asked when we could change her menu, they said no - quite harshly at that. I’m quite questioned why they didn’t get the reservation details properly. Ended up having to eat the seafood. This is my only disappointment.
10
Mary
2 juni 2025
·
Stannade 3 nätter
Excellent stay. Literally a 5 minute walk from Hakone-Yamoto train station. Close to restaurants, buses and trains. Very clean and very friendly, helpful staff. Good food selection at breakfast buffet.
Excellent stay. Literally a 5 minute walk from Hakone-Yamoto train station. Close to restaurants, buses and trains. Very clean and very friendly, helpful staff. Good food selection at breakfast buffet.
10
Timothy
1 maj 2025
·
Stannade 2 nätter
We had a fantastic stay at this property. The location can’t be better: near the main shopping/restaurants in the area and the train station. Happy we stayed here rather than up in Gora, which would have made travel and food more difficult. We got a private bath, which we enjoyed. We also splurged on the kaiseiki meal, which we enjoyed immensely. Breakfast was also very good: more western options than we expected. We had the updated Japanese/Western room and thought it was luxurious. I’ve seen others complain thing were worn and old-fashioned but we didn’t really find that the case. Highly recommended
We had a fantastic stay at this property. The location can’t be better: near the main shopping/restaurants in the area and the train station. Happy we stayed here rather than up in Gora, which would have made travel and food more difficult. We got a private bath, which we enjoyed. We also splurged on the kaiseiki meal, which we enjoyed immensely. Breakfast was also very good: more western options than we expected. We had the updated Japanese/Western room and thought it was luxurious. I’ve seen others complain thing were worn and old-fashioned but we didn’t really find that the case. Highly recommended
6
Kim
18 nov. 2025
·
Stannade 2 nätter
Room is old and smells bad. Room service starts at 7-8am so if you miss that time, you have to ask the front desk to send them back. Building structure is weird. If you stay at the Japanese-style wing, you have to walk basically across the whole building to go down to the main hall. Restaurants are a puzzle for you to resolve if you ever want to eat something there. They were so hard to reserve a seat. No info, no instruction, no one told us how to make a reservation despite us asking every single restaurant and even the front desk. There was an izakaya bar where the server just straight up kick us out. We ended up walking all the way out to the town for food. The whole hotel has ONLY 1 washer and 1 dryer, so good luck if you want to do that mid-trip laundry. 3 stars for being next to the train station and for the onsen bath. However I won’t be coming back. With the price you pay, there are better options in Hakone than this one.
Room is old and smells bad. Room service starts at 7-8am so if you miss that time, you have to ask the front desk to send them back. Building structure is weird. If you stay at the Japanese-style wing, you have to walk basically across the whole building to go down to the main hall. Restaurants are a puzzle for you to resolve if you ever want to eat something there. They were so hard to reserve a seat. No info, no instruction, no one told us how to make a reservation despite us asking every single restaurant and even the front desk. There was an izakaya bar where the server just straight up kick us out. We ended up walking all the way out to the town for food. The whole hotel has ONLY 1 washer and 1 dryer, so good luck if you want to do that mid-trip laundry. 3 stars for being next to the train station and for the onsen bath. However I won’t be coming back. With the price you pay, there are better options in Hakone than this one.
2
CHIAKI
3 juni 2024
·
Stannade 2 nätter
二連泊しました。 1.朝食の内容が2日間、全く同じでがっかりしました。そうと知っていたら外出先で食べたのに。 品数も少なすぎます。2日目は土曜日でそこそこ朝食も混んでいましたが、スタッフの対応が間に合わず、飲み物のグラスも空っぽ、対応が間に合わず、ドリンク周辺は人で溢れていました。 2.フロント横に立っている案内の女性に夕食の件をたずねても答えられずいちいちフロントカウンターのスタッフに聞いている始末。 3.正面玄関のドア付近に2人の男性が立っていますが、プライベートの無駄話で盛り上がっていました。(その近くで喫煙をした際、聞こえてしまいました。仕事中に如何なものでしょうか？) 4.2階の喫煙所の近くにあるテーブルに、飲みかけのグラスが夜から置きっぱなしです。結局、翌日のチェックアウトの時間までそのままでした。お風呂に移動する通路になっているのに、ホテルのスタッフの誰一人も見回りをしていないのですね。 総合的に、残念な施設です。 富士屋ホテルというネームバリュウから間違いないだろううと思っていましたが、 もう、2度と利用したくありませんし、人にも進めません。 2連泊、2部屋で20万円ほどの支払いをしたのに… 息子が誕生日プレゼントに用意してくれた大事な旅行だったのにとても残念です。
二連泊しました。 1.朝食の内容が2日間、全く同じでがっかりしました。そうと知っていたら外出先で食べたのに。 品数も少なすぎます。2日目は土曜日でそこそこ朝食も混んでいましたが、スタッフの対応が間に合わず、飲み物のグラスも空っぽ、対応が間に合わず、ドリンク周辺は人で溢れていました。 2.フロント横に立っている案内の女性に夕食の件をたずねても答えられずいちいちフロントカウンターのスタッフに聞いている始末。 3.正面玄関のドア付近に2人の男性が立っていますが、プライベートの無駄話で盛り上がっていました。(その近くで喫煙をした際、聞こえてしまいました。仕事中に如何なものでしょうか？) 4.2階の喫煙所の近くにあるテーブルに、飲みかけのグラスが夜から置きっぱなしです。結局、翌日のチェックアウトの時間までそのままでした。お風呂に移動する通路になっているのに、ホテルのスタッフの誰一人も見回りをしていないのですね。 総合的に、残念な施設です。 富士屋ホテルというネームバリュウから間違いないだろううと思っていましたが、 もう、2度と利用したくありませんし、人にも進めません。 2連泊、2部屋で20万円ほどの支払いをしたのに… 息子が誕生日プレゼントに用意してくれた大事な旅行だったのにとても残念です。
8
masayuki
20 maj 2025
·
Stannade 2 nätter
大浴場も綺麗で身体もあたたまり、夕食の和食のコース料理も美味しかったです。
大浴場も綺麗で身体もあたたまり、夕食の和食のコース料理も美味しかったです。
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8
Mattias
13 apr. 2026
·
Stannade 1 natt
Frukost ok. Trevligt med Onsen som ingår i priset. trevlig personal. Många restauranger och fik i närheten. Tågstationen ligger väldigt nära så smidigt med transport.
Frukost ok. Trevligt med Onsen som ingår i priset. trevlig personal. Många restauranger och fik i närheten. Tågstationen ligger väldigt nära så smidigt med transport.
8
Hyo Jin
för 4 veckor sedan
·
Stannade 1 natt
유모토역에서 가까워 하코네 일대를 여행하는데 유익한 호텔이었다. 넓고 깨끗한 객실에 만족하였다.
유모토역에서 가까워 하코네 일대를 여행하는데 유익한 호텔이었다. 넓고 깨끗한 객실에 만족하였다.
10
James
för 4 veckor sedan
·
Stannade 1 natt
A perfect one night stay for my two-day visit to Hakone. I made the hotel aware of an allergy ahead of breakfast and booking their kaiseki meal, and they made every effort to accommodate me and serve me food catered to my dietary requirements The onsen was a wonderful experience, with lots of helpful guides in English for my first time. A calm, restful and restorative stay
A perfect one night stay for my two-day visit to Hakone. I made the hotel aware of an allergy ahead of breakfast and booking their kaiseki meal, and they made every effort to accommodate me and serve me food catered to my dietary requirements The onsen was a wonderful experience, with lots of helpful guides in English for my first time. A calm, restful and restorative stay
10
ZHENGYI
förra månaden
·
Stannade 1 natt
駅から非常に近く、施設も充実しています。特に温泉がとても気に入りました。
駅から非常に近く、施設も充実しています。特に温泉がとても気に入りました。
10
Yolanda
2 okt. 2026
·
Stannade 2 nätter
Excellent location near station. Beautifully situated in hill top with views and river. Large hotel with Onsen and restaurant options. Breakfast was good with plenty of food to choose from. Staff was very kind and helpful.
Excellent location near station. Beautifully situated in hill top with views and river. Large hotel with Onsen and restaurant options. Breakfast was good with plenty of food to choose from. Staff was very kind and helpful.
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Från 15:00 till 23:00
Innan 11:00
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november 2026
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Front desk opening hours 09:00 - 20:00.Authentic Kaiseki cuisine is served for dinner at the hotel. For breakfast, guests can enjoy a variety of dishes from the buffet.
If guests have food allergies, they must inform the hotel in advance before check-in. However, due to kitchen appliances, it is impossible to completely eliminate allergenic substances.
If guests do not eat certain foods, they must also inform the hotel before check-in, stating the reason for not eating them.
Hotel Policy Regarding Children
Room without meals or room with breakfast:
When a child aged 0-5 years old uses a bed, the hotel will charge the adult rate per child per night. This fee is not included in the room rate and must be paid directly at the hotel.
Children aged 6 years and above will be charged as adults.
Half Board Room:
Children aged 3 to 6 years will be charged half the adult rate per child per night.
Children aged 7 to 12 years will be charged 70% of the adult rate per child per night.
This fee is not included in the room rate and must be paid directly at the hotel.
Breakfast Notice
Menu: Western Breakfast or Japanese Breakfast
Breakfast Hours: 07:00, 07:30, 08:00, 08:30 or 09:00 AM
Please make reservations and order your preferred menu in advance. It is available from 07:00 AM for 30 minutes each.
The full amount of the reservation must be paid upon check-in. You must check in before 7:30 PM to dine at the hotel. Guests who check in after this time may not be served dinner and no refund will be given. Japanese cuisine will be served to guests who booked half board. An additional fee will be charged for use of reserved private hot spring baths. A bathing tax is charged at hot spring properties and ranges from JPY 150.00 to JPY 500.00 per person per night, depending on local regulations.
If guests have food allergies, they must inform the hotel in advance before check-in. However, due to kitchen appliances, it is impossible to completely eliminate allergenic substances.
If guests do not eat certain foods, they must also inform the hotel before check-in, stating the reason for not eating them.
Hotel Policy Regarding Children
Room without meals or room with breakfast:
When a child aged 0-5 years old uses a bed, the hotel will charge the adult rate per child per night. This fee is not included in the room rate and must be paid directly at the hotel.
Children aged 6 years and above will be charged as adults.
Half Board Room:
Children aged 3 to 6 years will be charged half the adult rate per child per night.
Children aged 7 to 12 years will be charged 70% of the adult rate per child per night.
This fee is not included in the room rate and must be paid directly at the hotel.
Breakfast Notice
Menu: Western Breakfast or Japanese Breakfast
Breakfast Hours: 07:00, 07:30, 08:00, 08:30 or 09:00 AM
Please make reservations and order your preferred menu in advance. It is available from 07:00 AM for 30 minutes each.
The full amount of the reservation must be paid upon check-in. You must check in before 7:30 PM to dine at the hotel. Guests who check in after this time may not be served dinner and no refund will be given. Japanese cuisine will be served to guests who booked half board. An additional fee will be charged for use of reserved private hot spring baths. A bathing tax is charged at hot spring properties and ranges from JPY 150.00 to JPY 500.00 per person per night, depending on local regulations.
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