Concorde Hotel Fujairah

The hotel is in a pretty poor state, with dirty carpets, furniture, floors and more. This is compounded by extremely slow service, and a lack of comprehension on the part of some room cleaners. One day, even though I asked three or four times (of different hotel staff), from around 3pm onwards, up until 10 pm, nobody actually cleaned my room! When I asked for bottles of water for the room, they were not brought! The cleaner did not understand clearly spoken English! When I called Reception, I sometimes had to wait for over five minutes for a response. On the website it said we could check in at 2pm, but the reception staff said it was not until three. In short, I would not recommend this hotel.

Room wasn’t ready when we arrived at 6pm. What if we arrived at 2pm official check-in time? The room wasn’t cleaned to an acceptable standard which leaves uneasy and wasn’t prepared properly with the right amount of towels, cups for 5 people. Found stains on the floor, breakfast bar upright with drip stains and a sticker ( child’s glitter sticker) on the tiled floor. Staff did the basic check-in, communicated with housekeeping, got us the room 30mins later. Not exactly a warm welcome. Furnishings and decor dark and dated. Overfilled rubbish bin, litter on the ground, smelly near where we parked.

We waited almost 9 hours till we were given a room. Check in time is at 2pm and we were given the room at 10.45pm The room was smelling and was dirty. No towels soap. In an executive suite no plates cups. Kitchen was filthy. Bathrooms were dirty couldnt even have a shower.Not impressed at all for a comcorde. Went for breakfast and was told its only available for half the guests how strange. Breakfast was basics. Never would i come again. And would not recommend.

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The place with very dirty. I have to clean and vacuum myself, trying to get a hold of the recipient for more than 15 minutes at the time for them to answer, take me 3 days that i can get what i need from towels and water, the water doesn't run in the sink and bathtub, blood on the bed and sheets,way too many issues to say it all.