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Quality Inn & Suites West Chase

58 US$

/natt

Snitt för oktober

Quality Inn & Suites West Chase - Image 1

Quality Inn & Suites West Chase - Rum

Quality Inn & Suites West Chase - Rum

Quality Inn & Suites West Chase - Badrum

Quality Inn & Suites West Chase - Fitnesscenter

Priser för Quality Inn & Suites West Chase

Välj datum för att se priser och tillgänglighet.

58 US$

/natt

Snitt för oktober

Genomsnittliga priser per månad

På Quality Inn & Suites West Chase är priset per natt i genomsnitt 53 US$ under den billigaste månaden (november) och 82 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på Quality Inn & Suites West Chase efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	59 US$
februari	60 US$
mars	66 US$
april	72 US$
maj	82 US$
juni	75 US$
juli	79 US$
augusti	79 US$
september	56 US$
oktober	58 US$
november	53 US$
december	53 US$

Dyrast: maj (ca 82 US$)

Billigast: november (ca 53 US$)

Om detta boende

Få tillgång till fitnesscenter och gratis wi-fi.

Tvättservice
Hiss
Värdeförvaring
Golfbana (i närheten)
Fitnessutrustning
Plats för rökning

Läge

2930 W Sam Houston Pkwy S, Westchase, Houston, Texas, USA

Westheimer Road (0.2 miles)

Harwin Drive Shopping District (1.5 miles)

West Houston Medical Center (2.7 miles)

Lakeside Country Club (3 miles)

Town and Country Village (3.2 miles)

Citycentre Plaza (3.5 miles)

Mer platsinformation

Rumsalternativ

4

Svit - 1 kingsize-säng med bäddsoffa - tillgänglighetsanpassat - icke-rökare

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 3

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

4

Rum - 2 dubbelsängar - icke-rökare (Upgrade)

Information om rummet

2 Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

5

Standardrum - 2 queensize-sängar - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

359 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

5

Standardrum - 1 kingsize-säng med bäddsoffa - icke-rökare

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 3

305 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

4

Rum - 2 queensize-sängar - tillgänglighetsanpassat - icke-rökare

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

7

Svit - 1 kingsize-säng med bäddsoffa - bubbelbad

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 3

484 ft²

Luftkonditionering

Wi-Fi (gratis)

Djupt badkar

Gästrecensioner för Quality Inn & Suites West Chase

7.4

Bra

Baserat på 1 000 verifierade recensioner

Vem bor här?

Företag

36%

Par

19%

Familj

21%

Grupper

7%

Ensamresande

15%

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På Quality Inn & Suites West Chase rapporterar många recensioner om allvarliga problem med renlighet och underhåll – inklusive återkommande kackerlackor, unken lukt, fläckiga sängkläder och en ofta ur funktion hiss – samtidigt som vissa gäster noterar trevlig personal, prisvärt boende eller ibland rena och bekväma rum.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På Quality Inn & Suites West Chase rapporterar många recensioner om allvarliga problem med renlighet och underhåll – inklusive återkommande kackerlackor, unken lukt, fläckiga sängkläder och en ofta ur funktion hiss – samtidigt som vissa gäster noterar trevlig personal, prisvärt boende eller ibland rena och bekväma rum.

Återkopplingen gällande service är ofta negativ, med klagomål om otrevlig eller oresponsiv personal i receptionen, problem med bokningar och långsam problemlösning. Dock nämner några hjälpsam incheckning och återbetalningar. Anläggningarna och bekvämligheterna i rummen får kritik gällande trasiga TV-apparater, mikrovågsugnar, luftkonditionering och ojämnt varmvatten. Frukosten beskrivs ofta som sparsam eller obefintlig, och vissa gäster upplevde området som otryggt eller bullrigt trots enkel tillgång till vägar. Förvänta dig ett budgetalternativ med betydande kompromisser.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Hissen rapporterades upprepade gånger vara ur funktion, vilket tvingade gästerna att använda trapporna; allmänna utrymmen och byggnadens underhåll kritiserades. Viss utrustning på hotellet var i dåligt skick.

Relaterade gästrecensioner

4

Alma

8 aug. 2023

·

Stannade 1 natt

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

2

Kellon

21 aug. 2024

·

Stannade 1 natt

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

4

Ekure

4 jan. 2024

·

Stannade 2 nätter

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

4

HUY

15 feb. 2025

·

Stannade 1 natt

Receptionist man is rough, talk with clients so grumpy, face always as don't need customers. check-in processing time so steady. No elevator. No excuse for that. Just say "Elevator is out of order"

Receptionist man is rough, talk with clients so grumpy, face always as don't need customers. check-in processing time so steady. No elevator. No excuse for that. Just say "Elevator is out of order"

2

Paulette

18 feb. 2025

·

Stannade 2 nätter

No elevator, was told it’s been out for over 2 yrs. That’s unacceptable. Had to climbed stairs with luggage. When asked for a first floor was told they only have 1but windows was boarded up because someone tried to break in. Breakfast was a joke.. Ask to speak with manager was told they are not in country. If I could give 0 stars I would. Front desk clerk say I couldn’t get my money back.Really believe I should get my money back.

No elevator, was told it’s been out for over 2 yrs. That’s unacceptable. Had to climbed stairs with luggage. When asked for a first floor was told they only have 1but windows was boarded up because someone tried to break in. Breakfast was a joke.. Ask to speak with manager was told they are not in country. If I could give 0 stars I would. Front desk clerk say I couldn’t get my money back.Really believe I should get my money back.

2

Chad

24 mars 2025

·

Stannade 3 nätter

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

2

Saba

13 dec. 2023

·

Stannade 1 natt

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

2

Knijele

23 aug. 2024

·

Stannade 3 nätter

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

4

Fatiha

18 juli 2025

·

Stannade 1 natt

Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that

Building smell smok every where and the available room was in 3rd floor plus elevator was out of service and because i have asthma it was very hard for me to use stairs , while im checking in the receptionist told us if you left any spots in the towels we gonna charge you fees for rhat even if makeup which was weird to here this is was first time in my life i here that

4

Natalie

18 mars 2024

·

Stannade 1 natt

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner nämner allvarliga renlighetsproblem, särskilt kackerlackor i rum och badrum, unken eller rökig lukt samt fläckiga sängkläder och mattor. Några nämner skadedjur i allmänna utrymmen eller mögeldoft i lobbyn.

Relaterade gästrecensioner

2

Huy

28 juli 2025

·

Stannade 2 nätter

Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.

Not clean, alot of bug everywhere, the smell all hotel is very bad. But the front desk is helpful.

2

dorothy

14 apr. 2023

·

Stannade 1 natt

The property is dirt, hotel smells horrible and I had roaches coming out my sink.

The property is dirt, hotel smells horrible and I had roaches coming out my sink.

2

Vanessa

18 nov. 2025

·

Stannade 2 nätter

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

2

Kristen

4 aug. 2025

·

Stannade 2 nätter

I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.

I was greeted with roaches, stains on the towels, and a damp smell. Luckily, the staff was able to change my room and it was better than the first one but not a place where I would stay again.

2

Mason

14 maj 2025

·

Stannade 1 natt

Very dirty. The lobby smelled like mildew

Very dirty. The lobby smelled like mildew

2

Melvin

5 juli 2023

·

Stannade 1 natt

Roaches

Roaches

2

Lisa

26 nov. 2024

·

Stannade 2 nätter

I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean

I experienced roaches, mildew, spots and stains on blankets and linen, water stains on ceiling, refrigerator not clean

2

Mahubah

8 maj 2023

·

Stannade 1 natt

I am sorry to say, but I walked into the room, went to the bathroom, saw two roaches within 2 mins, andl left. This is not a clean hotel and I don't recommend it. I was so worried I would take one home, I left my luggage and bag in my car when I got home and went through each personal item!! I booked on hotels.com and they said they couldn't refund the night. The hotel receptionist said her manager would refund me and they didn't.

I am sorry to say, but I walked into the room, went to the bathroom, saw two roaches within 2 mins, andl left. This is not a clean hotel and I don't recommend it. I was so worried I would take one home, I left my luggage and bag in my car when I got home and went through each personal item!! I booked on hotels.com and they said they couldn't refund the night. The hotel receptionist said her manager would refund me and they didn't.

2

Bini

16 mars 2025

·

Stannade 2 nätter

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

2

Xavier

5 nov. 2025

·

Stannade 1 natt

Rooms were dirty Dirty bed sheets and bed bugs

Rooms were dirty Dirty bed sheets and bed bugs

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rummen är föråldrade med slitna möbler och flera trasiga bekvämligheter, inklusive TV-apparater, mikrovågsugnar, belysning och VVS; vissa gäster saknade också tillförlitligt varmvatten eller upplevde instabil Wi-Fi. Ett fåtal noterade bekväma sängar, men buller var ett problem för vissa.

Relaterade gästrecensioner

2

Jennifer

14 juli 2024

·

Stannade 2 nätter

The manager Paula was awful. Stole our $50 cash deposit and kicked me and my husband out. I have a small service animal and they kicked us out due to a small dog, ada registered. The room had no hot water, no working tv, leaky air condition, roaches, and burn holes in the bedding even though it’s non smoking.

The manager Paula was awful. Stole our $50 cash deposit and kicked me and my husband out. I have a small service animal and they kicked us out due to a small dog, ada registered. The room had no hot water, no working tv, leaky air condition, roaches, and burn holes in the bedding even though it’s non smoking.

4

Alma

8 aug. 2023

·

Stannade 1 natt

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

I was placed in the 3rd floor. The elevator was broken.The room also had broken equipment: the TV had no signal, cable. The toilet seat in the bathroom was broken from one hinge. The couch was dirty. Room 324.

2

Kellon

21 aug. 2024

·

Stannade 1 natt

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

Elevator was broke and giving rooms on 4th floor get in room tv doesnt work microwave broke lamp not working. The guy switched me to 4 different rooms til a tv worked

2

Swaneka

3 nov. 2024

·

Stannade 2 nätter

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

2

Hach

2 feb. 2025

·

Stannade 4 nätter

Dirty bad smell and take a 20 minutes to get the hot water

Dirty bad smell and take a 20 minutes to get the hot water

2

Chad

24 mars 2025

·

Stannade 3 nätter

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

They had roaches and the elevator didn’t work ! The microwave didn’t work! And they ran out of towels smh just horrible and also the room key kept messing up

2

Dylan

26 feb. 2024

·

Stannade 1 natt

Elevator did not work, when I entered my room , the tv was static and didn’t cut on at all the whole night , I called and the front desk told me that something was going with WiFi …. Then I went to the bathroom and tried flushing toilet and there was no water running in toilet ….i called front desk again and asked to be moved to another room . She claimed there was no other rooms available….horrible horrible experience

Elevator did not work, when I entered my room , the tv was static and didn’t cut on at all the whole night , I called and the front desk told me that something was going with WiFi …. Then I went to the bathroom and tried flushing toilet and there was no water running in toilet ….i called front desk again and asked to be moved to another room . She claimed there was no other rooms available….horrible horrible experience

2

Bini

16 mars 2025

·

Stannade 2 nätter

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

I would not recommend this hotel to anyone visiting Houston. Front desk was not very friendly and was extremely slow and difficult to get ahold of. Upon arrival and turning on the heater we noticed there was leftover food in the vents from the previous tenants and room began to smell like French fries. The toilet bowl was dirty, shower was yellow, and we found multiple roaches in the room. There were also small flying bugs similar to the size of gnats we kept having to swat. Hotel policy was that stained towels would come out of our pockets yet we received thinning towels with holes and didn’t seem very clean. I was scared to step anywhere without shoes. Definitely was a waste of money and didn’t want to return to my room during my trip

4

Natalie

18 mars 2024

·

Stannade 1 natt

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

Did not like the fact that the elevator was not working. No discount for that. The first room I was placed into the air conditioner was not working so I had to change rooms. The overall look of the hotel and rooms was old and needs an upgrade or refurbishing. Lamps were dusty and not clean. Carpet looked old/worn. Furniture was chipped or damaged. Also, when using the stairways, it smelled like marajuana. I informed the manager but unsure if he did anything about it.

4

Nisar

1 juni 2024

·

Stannade 1 natt

I liked the staff and service. I got to the hotel very late at night and it was quick and easy to check in. Property was not well maintained though. Sink had water standing when used and tap was rusty and old. No hot water in the morning for shower. Wasn’t fixed for until I checked out. I am glad I was there for only one night.

I liked the staff and service. I got to the hotel very late at night and it was quick and easy to check in. Property was not well maintained though. Sink had water standing when used and tap was rusty and old. No hot water in the morning for shower. Wasn’t fixed for until I checked out. I am glad I was there for only one night.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Återkopplingen gällande service är övervägande negativ: rapporter om otrevlig eller oresponsiv personal i receptionen, problem med bokningar eller incheckning samt svårigheter att få återbetalningar eller hjälp. Ett fåtal gäster tyckte att personalen var artig och hjälpsam.

Relaterade gästrecensioner

10

Carlotta

5 aug. 2024

·

Stannade 2 nätter

Great customer service

Great customer service

6

Kala

21 juni 2025

·

Stannade 1 natt

The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!

The gentleman at the front desk was very polite and helpful. He apologized and agreed to refund me for my purchase. I booked a room elsewhere and it wasn’t available until the next day so i called the closest place with availability. However upon turning the light on, about 3 ROACHES jumped off the bed and ran under the bed. As I gathered my thoughts from already being extremely exhausted I decided to pee b4 I head to the front desk. And this next grandpa roach ran straight towards me! I almost didn’t make it out alive… Im traumatized meanwhile ;itchy scratchy describes My nerves. Paranoid thinking about if I would have taken my contacts off and laid down. Go ahead and add them to Baymont and Red Roof. It would behoove then ro Tear that infestation down and start over! Comfort suites refunded me immediately however EXPEDIA IS STILL DECIDING IF I SHOULD BE ENTITLED TO THE REFUND. The agent told me it was doubtful I would be granted a refund but would follow up in 72 hrs. This isnt an unreasonable courtesy . Are we really negotiating a common courtesy for filthy sleepying conditions)? It should be a standard. Roaches are never ok at any establishment!

2

Eunita

25 maj 2025

·

Stannade 1 natt

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!

I wish I could give zero stars but I know a least one is required to post a review. I experienced one of most horrible experiences checking in today. Actually, although I had a reservation and had till 12 midnight to check-in, upon arrival, I'm being told by the night clerk that my reservation was canceled several hours before arrival with no explanation other than "You can be mad at me or curse me out, but it's nothing I can do" What type of response is that? I had been awake 24hrs straight and really needed this room to rest up! I've stayed in dive hotels before, but the service I recieved on My 24, 2025, is by far the worst!

2

Vanessa

18 nov. 2025

·

Stannade 2 nätter

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

The hotel had a bad sewage smell. the sheets were stained and there wasn't any hot water (I was told the whole hotel didn't have it) The night front desk attendant was very rude and unconcern.

2

Anthony

17 nov. 2025

·

Stannade 1 natt

My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.

My reservation was hard to find then denied so another type of room was given not the one I reserved. It was too late to look around for another hotel.

2

Nehemiah

9 okt. 2023

·

Stannade 2 nätter

It was terrible,first off I went in and it smelled very bad like must and smoke,the floors were sticky and towels were gross,most lamps didn’t work and the front desk people would disappear for 3+ hours at a time,no kidding every day,me and my girlfriend were locked out our room and had to wait 3 hours just to get our card reactivated,crackheads everywhere as well by the way

It was terrible,first off I went in and it smelled very bad like must and smoke,the floors were sticky and towels were gross,most lamps didn’t work and the front desk people would disappear for 3+ hours at a time,no kidding every day,me and my girlfriend were locked out our room and had to wait 3 hours just to get our card reactivated,crackheads everywhere as well by the way

2

mary jo

14 nov. 2024

·

Stannade 2 nätter

The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.

The staff was horrible. I booed this room over a month ago. The attendant said my name Spanish name MARIA did not coincide with my credit card MARY. The last name is the same. All my cards are under Mary. The signature on my drivers license is Mary. Then my husband asked to charge it on his credit card and the ignorant attendant said no because he had not booked a reservation. WE crossed the street and with no RESERVATION stayed at the RED ROOF INN.

2

Knijele

23 aug. 2024

·

Stannade 3 nätter

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

First off the front desk clerk was rude and very aggressive! Toilet was broken also the elevator was broken! My room door wouldn’t close completely if it did I would be locked in the room! They didn’t want to refund me nor did they!

2

David

2 apr. 2023

·

Stannade 1 natt

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

4

James

5 mars 2025

·

Stannade 1 natt

The staff wasn't friendly

The staff wasn't friendly

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Läge

Bekvämt beläget i Westchase-området och nära större vägar, men flera gäster upplevde omgivningen som otrygg, med hemlösa personer, loitering och nattljud från en närliggande bar eller motorväg. Gångavstånd till sevärdheter är begränsat.

Relaterade gästrecensioner

6

Steven

1 sep. 2025

·

Stannade 1 natt

the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night

the staff did they jon the facility just had bugs and theres alot of homelesd in the area make u think to get out rhe hotel ag night

2

Sara

22 okt. 2023

·

Stannade 2 nätter

They clearly didn't clean my room before my stay, the bed was made but there was a bunch of hair on the other side of the pillow when I flipping it over. The towels were dirty and there were tiny bugs everywhere in the bathroom. The floor was filthy both in my room and in the hallway. The smoke alarm had been ripped out of the ceiling and there was just exposed wiring. There isn't anything to do in walking distance except go to ihop. Do not stay here.

They clearly didn't clean my room before my stay, the bed was made but there was a bunch of hair on the other side of the pillow when I flipping it over. The towels were dirty and there were tiny bugs everywhere in the bathroom. The floor was filthy both in my room and in the hallway. The smoke alarm had been ripped out of the ceiling and there was just exposed wiring. There isn't anything to do in walking distance except go to ihop. Do not stay here.

2

Julius

3 mars 2023

·

Stannade 1 natt

Listen closely do not waste your money here terrible hotel the hotel is next to a bar that doesn’t close until after 3 a.m so loud music and the highway will keep you up there are prostitutes walking the parking lot half naked don’t bring children the hotel smells bad and I don’t mean my room only as you walk in instantly you smell the place I couldn’t wait till the app asked me about my stay once again do not waste your money find another hotel Expedia should not allow them to be on there booking app

Listen closely do not waste your money here terrible hotel the hotel is next to a bar that doesn’t close until after 3 a.m so loud music and the highway will keep you up there are prostitutes walking the parking lot half naked don’t bring children the hotel smells bad and I don’t mean my room only as you walk in instantly you smell the place I couldn’t wait till the app asked me about my stay once again do not waste your money find another hotel Expedia should not allow them to be on there booking app

2

Jorge

20 aug. 2023

·

Stannade 1 natt

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

2

Swaneka

3 nov. 2024

·

Stannade 2 nätter

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

1st room, had ceiling was water damaged reminded me of my condo, but this was over the bed. Second to Fifth rooms had roaches in them. Sixth room had water damage but not over bed. I was tired, hungry and wanted to rest so I stayed. Second day I was having issues with internet I called the front desk no answer. I finally went downstairs the lady there was rude with horrible customer service. When I asked about the phone she was like it didn’t ring. I called right there the phone didn’t ring, the ringer was turned all the way down. I called the number about the customer internet service and I got service but it went back down. I just went to sleep. I expected better customer service and better accommodations. I was disappointed. I basically just slept due to the tv service was down most of the day as well. One good thing the bed was comfortable.

6

Isaac

6 nov. 2023

·

Stannade 1 natt

Basic Motel. Basic services, somewhat functional and at affordable rates. Good location and access to freeway and busy Westheimer Street and West Chase district offices. They need a $50 deposit upfront unlike other standard Business Hotels in the city. Ok for a brief stay on a budget.

Basic Motel. Basic services, somewhat functional and at affordable rates. Good location and access to freeway and busy Westheimer Street and West Chase district offices. They need a $50 deposit upfront unlike other standard Business Hotels in the city. Ok for a brief stay on a budget.

4

camilla

13 mars 2023

·

Stannade 2 nätter

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

2

Dotch

9 aug. 2024

·

Stannade 3 nätter

Its a no for me didnt feel safe

Its a no for me didnt feel safe

4

Myra

9 nov. 2023

·

Stannade 1 natt

Just didnt like the property its unsafe.

Just didnt like the property its unsafe.

2

Marc Christian

25 nov. 2024

·

Stannade 1 natt

Cops are in and out of the place, broken windows, and musky smell. Stay away from this place

Cops are in and out of the place, broken windows, and musky smell. Stay away from this place

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Måltider

Frukosten beskrivs ofta som sparsam eller obefintlig trots att den annonseras, med rapporter om att det bara fanns flingor och rostmacka eller att serveringen var stängd. Ett fåtal gäster uppskattade frukosten.

Relaterade gästrecensioner

2

SUK BIN

1 mars 2024

·

Stannade 1 natt

Tv flicker did not work. The breafast they put on was very poor. Worse than cheapy hostels. Should psy 20 dollars a night. Very unsatisfied.

Tv flicker did not work. The breafast they put on was very poor. Worse than cheapy hostels. Should psy 20 dollars a night. Very unsatisfied.

4

Ekure

4 jan. 2024

·

Stannade 2 nätter

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

Elevator not working for the 2 days I was there! No breakfast but it was advertised online that they served breakfast! Dirty room. Water fountain not working! It was Dirty looking even though it was not working. Dirty moldy looking buggy for carrying luggage. Dirty bathroom. Dirty microwave, dusty room.

2

Jorge

20 aug. 2023

·

Stannade 1 natt

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

Awful place to stay! Place is outdated and the smell of humidity was very strong. Bathroom had mold on the ceiling and towels were old and rough. Carpets were very dirty and the couch on my room had rips everywhere. Elevator was slow and felt unsafe. There was no breakfast available and the are look unsafe.

2

Deonjanae

25 mars 2024

·

Stannade 2 nätter

The staff was rude and didn’t care about nothing we was there 2 night room service didn’t even come give us clean towels the elevato Was broke so we had to walk up 4flights of stairs the stairs smelled like frees urine everyday we was there the free break I wouldn’t feed a homeless person from there the cleanliness is a 2/10 I regret paying my money I only stayed because my money was spent it was a very special occasion for me and my partner but I was very upset and not satisfy all

The staff was rude and didn’t care about nothing we was there 2 night room service didn’t even come give us clean towels the elevato Was broke so we had to walk up 4flights of stairs the stairs smelled like frees urine everyday we was there the free break I wouldn’t feed a homeless person from there the cleanliness is a 2/10 I regret paying my money I only stayed because my money was spent it was a very special occasion for me and my partner but I was very upset and not satisfy all

8

Davin

15 aug. 2025

·

Stannade 1 natt

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens

The breakfast was great, kept well stocked. The room was very clean and the beds were comfy. Did spot a couple roaches in our room though, but it's the city so it happens

2

Saba

13 dec. 2023

·

Stannade 1 natt

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

Elevator didn't work, TV doesn't work,hair dryer doesn't work, microwave doesn't work. Front desk doesn't answer the phone and doesn't provide breakfast at all. Absolutely incorrect representation of the hotel.very unprofessional.

2

David

2 apr. 2023

·

Stannade 1 natt

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

Front desk sent me to three different rooms when I checked in the first room had a really bad smell to it and was unacceptable..they sent me to another room and it was already occupied...finally settle on the third room, however the tv remote did not work and the front desk said there was nothing they could do about it and there was no other rooms available. When calling front desk from the room no one answered...When went to morning breakfast at 8am it was not open....The hotel was very noisy at night ....I will not stay at this hotel again and give it no stars

4

camilla

13 mars 2023

·

Stannade 2 nätter

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

After you walk past the beer bottles and homeless you enter to a 30 minute wait to check in. You have to give $50 to insure you don’t get hair color or makeup on towels. Breakfast was cereal and bread had to get blankets from desk to complete the bedding . Had roach motels on floor. At night had roaches on bathroom floor. Check out was slow. Desk person had to go inspect your room before getting your deposit back. Definitely not staying there again

6

Michael R

29 jan. 2024

·

Stannade 2 nätter

Was told there was waffles and scrambled eggs potatoes for the breakfast. Very disappointed when I got up and went for breakfast, and there was only two choices of cold cereal and toast.

Was told there was waffles and scrambled eggs potatoes for the breakfast. Very disappointed when I got up and went for breakfast, and there was only two choices of cold cereal and toast.

2

Shekanah

20 juli 2025

·

Stannade 1 natt

The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice

The property didn’t have a real breakfast like most hotels. No meat, no eggs. Only bread and cereal The room at roaches in the bathroom. Anytime i come to a hotel I video record going in and towards me leaving. I just wasn’t satisfied but it was short notice

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

2

carlos

för 3 veckor sedan

·

Stannade 1 natt

Hotels and this property need to get an agreement with the payments we make to hotels and they paying the property

Hotels and this property need to get an agreement with the payments we make to hotels and they paying the property

4

Annette

27 juni 2026

·

Stannade 3 nätter

Hot water of shower did not work. Tv did not work and hotel refused to address

Hot water of shower did not work. Tv did not work and hotel refused to address

6

Andreas

21 maj 2026

·

Stannade 15 nätter

Clean room and comfortable beds

Clean room and comfortable beds

2

Gustavo

10 maj 2026

·

Stannade 3 nätter

worst hote i've checked in by the moment. When we fisrt entered the room found just one roach, but after a little walk and then came back we found way more roaches and they were everywhere on the bed, doors, sink, restroom

worst hote i've checked in by the moment. When we fisrt entered the room found just one roach, but after a little walk and then came back we found way more roaches and they were everywhere on the bed, doors, sink, restroom

8

Kaylee

21 mars 2026

·

Stannade 1 natt

I guess the only really upsetting part was no hot water but everything else was perfectly fine

I guess the only really upsetting part was no hot water but everything else was perfectly fine

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