Hotel Botanico San Lazzaro

We booked this hotel expecting 5 Star treatment. We arranged trsfr from ferry to hotel they sent a very nice man in a tiny Fiat for 2 people and luggage. I sat with a suitcase on my lap one next to me and myself holding the hatchback closed cause our luggage didn't fit. After arriving we then climbed 77 stairs tired and exhausted from the travel. For the most part staff was friendly and informative. After booking a Superior room, as we saw in pics with unobstructed views we got a small patio with a block wall with a bistro table with low chairs which showed us a view or the sky if you sat. Ants galore and dead trees planted in planters. The bathroom shower was as small as a linen closet while washing you constantly banged your arms as you were drowned by waterfall shower. The space between shower and door was moldy and dirty. The makeup mirror was falling off wall and didnt illuminate. The dining left much to be desired. The pool was nice but took a very long time for the drink service and jetted seats in pool didnt work. We rented a scooter and drove it back to hotel thinking we could park outside, they put us in their parking area (shoved between the fence and a generator ) and charged us 30 Euro not disclosed. We tried their complimentary spa area, being complimentary you got self service. The day we checked out we asked for a taxi they said they couldn't get us one so we dragged luggage all the way to the port. View was impressive but not worth the extra money.

Very quiet and clean property. Close to the beach, shopping, and restaurants.

Staff were amazing and so accommodating. Great restaurant recommendations.

Very nice older hotel on the coast. A lot of details lack the upgrades necessary to consider them charming while being useful. The service was great for meals and luggage but the concierge was not helpful unless questioned repeatedly. For example, with every stay you receive a complimentary 45 minute spa session. This was not communicated to us at check in but thankfully we read the website a day later to book our session. Not exactly the 5 star service and accommodation you’d expect but we enjoyed ourselves and had ample space to relax.

One of a kind property; secluded with five star service and staff is helpful and kind. Be ready to climb stairs and walk a bit. Perfect honeymoon oasis.