Alumhurst Hotel

TERRIBLE place to stay I’d rather sleep on the streets. Staff begging for £10 parking for a day in cash and when I asked for receipt he was very nervous and it never specified on the hotel for parking charges. 💩 stains on the toilet wall. Somebody’s pubic hair on the bed, not tidy at all, Hot shower doesn’t work it’s always cold, shower can’t fit somebody in there ( I think they made it for babies). Totally this place is not worth it at all. DON’T VISIT***** cockroach looking guy would ask for scamming £10 for parking each day I’m better off sleeping on the road. Very bad hotel and service. Owner doesn’t deserve the hotel

Window’s didn’t close properly Mattress was like sleeping on the floor No staff on at nighttime Fire alarm went off at 4 in the morning no staff on site to help people evacuate or to help us.no central heating in this hotel Had to use portable heaters witch want the best.

we came to stay at this hotel yesterday for one night we arrived at the hotel and upon arrival… there was no one there so called your business where we explained that I was disabled and needed to park close we were told to go in and someone would help us I went to the door which was locked, the windows were covered up as if it was closed down a Asian gentleman then looked through a tiny part of the window and came out to us he got us to park on the street which I wasn’t happy with as it had double yellow lines we went inside, the place looked abandoned on the inside he took us up to our room which was on the 4th floor and had no lift so I had to struggle up the stairs we opened our bedroom door from a key he got out of a safety deposit box outside our room, upon entering the room, there was a strong Oder the floor was stained, you could tell it hadn’t been cleaned, staining on the bedding and the toilet smelled horrendous.. There was no light bulbs in any of the lights, the place was falling apart.. the bed had a dirty mattress also, 100% AVOID! This place As we just left 5 mins after we arrived

The hotel was closed for refurbishment when we got there and still is so DO NOT BOOK!!! They said they didn't even know we were coming. We were moved to another hotel across town by the owners which was fine.

So went to check in they asked for id and took a picture of my passport on a personal phone there's nothing on the policy stating you have to provide id there's no policy about we're it it will be stored or when it will get destroyed this is a breach in the gdp now they can do anything with it when in to my room the bath room window was broken and toilet seat aswell the glass for the shower was absolutely filthy not cleaned not describe how they have made it to be if I was you checking in I would look into to see about providing your id as clearly there's no policy and doesn't state on here that u have to provide id or a £100 deposit as this is what they request from you and the id and the deposit is incase u break anything I would avoid this hotel at all cost even the WiFi cut of through the night tried contacting them to have a late check out couldn't get hold of any one then when u do and u get told you can stay free till 12pm then they come up saying u should of been out at 10am there's no communication what so ever even hotels tried ringing on a number of occasions to sort these issues out and got nothing this is poor and then refuse a refund so AVOID AT ALL COST

My stay here was eventful to say the least. When we first arrived we were greeted by 4 or 5 people outside clearly smoking weed not that they needed to be outside because as we walked into the hotel it absolutely stunk of it. Before we even got to the room i nearly broke my leg from almost going through the celling through the hole under the carpet which we was not warned about or a sign anywhere, and walking up the stairs it was clearly that people used drugs here as there was a empty bag on the floor. the rooms itself well, when i sat on the bed i kid you not i sank through that massive hole in the mattress, the window didn’t shut, the desk was sticky, 2 lightbulbs was missing and the toilet barely flushed. I rang to request a new room and in all fairness to the staff they came up to sort it within 10 minutes of me phoning and we swapped rooms. and they had free wifi If you need or want a cheap stay and don’t mind the smell of weed (even on the bedsheets) then it will be okay, but if you don’t want that i definitely recommend going somewhere else.

Sheets were damp and not in a good way. Room was full of mould and damp, couldnt close the bathroom door because the damp had warped it, shower only had hot water, drawers were broke and had coffee spilt down them. Towels and bedding there clean but there were stains on the carpet that could be cleaned and the room looked like it had never seen a cloth.

Struggled to understand man to get in . Loose fitted stairs carpet . Shower tiles broken. . Came back and shower was on and looked to have been used, Not by us and when pulled back sheet hairs and marks on sheets. Would not recommend outside rubbish on floor bins overflowing

Booked this hotel looks nothing like the pictures on the website it’s absolutely filthy all dead skin in the shower sinks an toilets absolutely disgusting DO NOT BOOK THIS HOTEL EVER THERE IS BED BUGS AS WELL WE HAD TO PAY FOR ANITHER HOTEL AS WE COULD NOT STAY THERE AVOID THIS HOTEL WORST HOTEL I HAVE EVER BEEN TO!!!

It was just very unprofessional, knowing it was cheap, I didn’t expect the best of rooms however it was completely filthy and smelt of mold. The bathroom always had a weird stench and the environment felt very unsafe. The staff were very friendly.

We don’t stay it’s more like a hostel than a hotel bed was awful when we sat on it, 2 fly pillows on the bed that were disgusting under the pillow case. Black mould all o er the shower. Walked in to be greeted by a pile of washing no exaggeration 5ft high. The pictures on here were definitely taken some time ago

TERRIBLE place to stay I’d rather sleep on the streets. Staff begging for £10 parking for a day in cash and when I asked for receipt he was very nervous and it never specified on the hotel for parking charges. 💩 stains on the toilet wall. Somebody’s pubic hair on the bed, not tidy at all, Hot shower doesn’t work it’s always cold, shower can’t fit somebody in there ( I think they made it for babies). Totally this place is not worth it at all. DON’T VISIT***** cockroach looking guy would ask for scamming £10 for parking each day I’m better off sleeping on the road. Very bad hotel and service. Owner doesn’t deserve the hotel

Awful room. Not clean. Shower didn't work. Felt unsafe in there and outside the hotel.

Attached are some of the problems / issues very frustrating and annoying in the room I was given to sleep in all night. How would you feel when you have to stay in a room where there is visible poo on the toilet walls, blood stains on the curtain, room smelly of smoke and weed, mould in the shower, very dusty room and wardrobe, windows cannot be shut etc. I am not able to attach all the pictures due to the size

Place is a complete dump. You walk up to a place that has the main windows covered up. When you walk in to the property there was no one there and you are greeted with bags of bed linen just lying in a hall. There was one room on the right open with a mattress and other bits just scattered around. The place is so dirty and run down and had an awful smell to it. I arrived just after 4pm to find my room was still being serviced by housekeeping and others also having the same problem and I had places to be. In the end I had to leave my bag in the unserviced room and go out. However shortly after I returned to collect my bag and booked in somewhere else as I wouldn’t be comfortable here. The person who worked there spoke very little English and couldn’t understand any requests or issues from myself or others. The rooms look nothing like the photos.

Attached are some of the problems / issues very frustrating and annoying in the room I was given to sleep in all night. How would you feel when you have to stay in a room where there is visible poo on the toilet walls, blood stains on the curtain, room smelly of smoke and weed, mould in the shower, very dusty room and wardrobe, windows cannot be shut etc. I am not able to attach all the pictures due to the size

Sheets were damp and not in a good way. Room was full of mould and damp, couldnt close the bathroom door because the damp had warped it, shower only had hot water, drawers were broke and had coffee spilt down them. Towels and bedding there clean but there were stains on the carpet that could be cleaned and the room looked like it had never seen a cloth.

Struggled to understand man to get in . Loose fitted stairs carpet . Shower tiles broken. . Came back and shower was on and looked to have been used, Not by us and when pulled back sheet hairs and marks on sheets. Would not recommend outside rubbish on floor bins overflowing

Clean room, only issue we found was out of 4 sockets only one worked. We moved from another hotel to here as the other one was really run down (see my other review), so this seemed like an upgrade.

The hotel room itself wasn’t that bad but still poor. We were welcomed with quite a rough group of people outside who then took our booking reference. Surprised they were even managers by the way they acted. The whole night all we heard was banging,screaming,arguing and people running around outside in the corridor. We felt extremely unsafe with the welcome we were given and the hotel in its self. Mugs were dirty in the hotel room, the tv was just static and it’s not a very secure hotel. I would not stay here again and I would like to help people to prevent going here too.

The property was conveniently close to main attractions and the sea, which was a big plus. The place was generally clean, but after moving the beds together, we found suspicious small bags and some dirt underneath. However, the room had fresh air and the bedding was clean. The beds were comfortable. The major downside was the noise on the stairs with people shouting and running, which kept us awake. Luckily, our child didn't wake up.

Bedside light hanging of the wall by electric wires carpet from toilet severe trip hazard.

Window’s didn’t close properly Mattress was like sleeping on the floor No staff on at nighttime Fire alarm went off at 4 in the morning no staff on site to help people evacuate or to help us.no central heating in this hotel Had to use portable heaters witch want the best.

Awful room. Not clean. Shower didn't work. Felt unsafe in there and outside the hotel.

The room was dark and smelly only one light worked and likewise the beside the bed aswell there was a hole in floor covered over by carpet,ridiculous price of £50 for one night is disgraceful not worth anything at all

So turned up called the mobile number on the door no answer for 2 rings ! No greet just given passcodes over the phone to get in ! Get to our room to find used water bottle. And dirt on the bathroom window a broken toilet seat no door on the shower and no hot water from The shower or hot water tap !

Close to everything and staff were really nice and efficient

Really helpful team who dealt with the last minute circumstances wonderfully.

Upon arrival the manager made me feel very welcome and carried my suitcase up to my room. The frontage of the property is not the best but don’t let that put you off! The bedding was clean and the bed was comfortable! I’ve stayed here a few times now and would recommend a stay!

We arrived at the property with suitcases to find our room was up 4 flights of stairs. The receptionist took our name and reservation number and just walked off up the stairs (didn’t indicate for us to follow) then looked back. We followed him all the way to the room and he opened a key safe next to the door and handed me a key and just said ok and walked off. There was no information given about the property which later caused quite a problem. We headed out into Blackpool which was only a couple minuite walk to central peer and enjoyed our night. On returning to the hotel the door was locked and a key pad was to be used to get in. We knocked on the door serval times as we had not been given a code for the door at any time but no one answered. There was 3 numbers on the door for checkin so we rang all 3 without an answer. About 15 minuites later one of the numbers rang us back and after taking some details was able to give us the code for the front door so we could get in. When checking out there was no information on how to do this and no one at the property to ask so we had to look around and post our key through a letterbox on the wall.

No reception

We had a fantastic stay, the staff was very polite and helpful. The room was clean and tidy, tea coffee milk and sugar was provided. Also clean towels and soap. We will definitely be coming back again.

The hotel was closed for refurbishment when we got there and still is so DO NOT BOOK!!! They said they didn't even know we were coming. We were moved to another hotel across town by the owners which was fine.

So went to check in they asked for id and took a picture of my passport on a personal phone there's nothing on the policy stating you have to provide id there's no policy about we're it it will be stored or when it will get destroyed this is a breach in the gdp now they can do anything with it when in to my room the bath room window was broken and toilet seat aswell the glass for the shower was absolutely filthy not cleaned not describe how they have made it to be if I was you checking in I would look into to see about providing your id as clearly there's no policy and doesn't state on here that u have to provide id or a £100 deposit as this is what they request from you and the id and the deposit is incase u break anything I would avoid this hotel at all cost even the WiFi cut of through the night tried contacting them to have a late check out couldn't get hold of any one then when u do and u get told you can stay free till 12pm then they come up saying u should of been out at 10am there's no communication what so ever even hotels tried ringing on a number of occasions to sort these issues out and got nothing this is poor and then refuse a refund so AVOID AT ALL COST

Good service

Place is a complete dump. You walk up to a place that has the main windows covered up. When you walk in to the property there was no one there and you are greeted with bags of bed linen just lying in a hall. There was one room on the right open with a mattress and other bits just scattered around. The place is so dirty and run down and had an awful smell to it. I arrived just after 4pm to find my room was still being serviced by housekeeping and others also having the same problem and I had places to be. In the end I had to leave my bag in the unserviced room and go out. However shortly after I returned to collect my bag and booked in somewhere else as I wouldn’t be comfortable here. The person who worked there spoke very little English and couldn’t understand any requests or issues from myself or others. The rooms look nothing like the photos.

Close to everything and staff were really nice and efficient

Shops were nearby

We arrived at the property with suitcases to find our room was up 4 flights of stairs. The receptionist took our name and reservation number and just walked off up the stairs (didn’t indicate for us to follow) then looked back. We followed him all the way to the room and he opened a key safe next to the door and handed me a key and just said ok and walked off. There was no information given about the property which later caused quite a problem. We headed out into Blackpool which was only a couple minuite walk to central peer and enjoyed our night. On returning to the hotel the door was locked and a key pad was to be used to get in. We knocked on the door serval times as we had not been given a code for the door at any time but no one answered. There was 3 numbers on the door for checkin so we rang all 3 without an answer. About 15 minuites later one of the numbers rang us back and after taking some details was able to give us the code for the front door so we could get in. When checking out there was no information on how to do this and no one at the property to ask so we had to look around and post our key through a letterbox on the wall.

Very enjoyable stay at a hotel about 5 minutes walk from the South Pier

Ok, so this is an interesting one, the price tells you what you are going to get, the rooms are very basic and look nothing like the photos. However if you are going for a.night want to be close to the front and are literallly only going to sleep here then it does the job perfectly . For 3 males here for a night out and football this is fine, i woukdnt recommend for families

The property was conveniently close to main attractions and the sea, which was a big plus. The place was generally clean, but after moving the beds together, we found suspicious small bags and some dirt underneath. However, the room had fresh air and the bedding was clean. The beds were comfortable. The major downside was the noise on the stairs with people shouting and running, which kept us awake. Luckily, our child didn't wake up.

Nice place ,clean comfy bed , working hot shower , host was nice and hotel clean , even met some lovely people , perfect location