Crystal Mountain Charm

Lights in bedrooms and living room did not work and trash was not taken care of from previous stay. A lot of ants inside as well.

Lights didnt work in bedrooms or living room. Trash bin was not emptied and overflowing. After telling the person about the issue, no action was taken. Would not stay again.

We had several issues here. The electrical appliances hardly worked, the fridge did not get cold, the microwave would not heat, etc. The lights in the bedrooms didn’t work. The light in the bathroom would flicker and almost turn off any time I used the outlet. The power would not adequately power my hairdryer, and I thought it ruined my hairdryer. We contacted the property and they told us to try to let the fridge cool off for up to 24hours. It never got cold. Also, we paid for late checkout and were locked out before the time was up, with all of our stuff inside. The property was able to let us back in, and then told us we had 30 extra minutes but needed to check out then to avoid additional charges. This was a cute place and I hope they can fix the issues they have.

The location was excellent for a variety of activities.

The property was clean, beyond that there's not much great to say. The garbage can outside was completely full when we arrived and had nowhere to put bags we filled. The air was either way too cold or had to be turned off. The wifi and cable barely worked. The washer and dryer didn't work at all. That would have been nice to know before clothes and detergent were placed in it. The firepit with low hanging branches directly above seemed like a horrible idea. With a ski mountain near by I'd imagine the property is targeted at people planning an outdoor vacation, this makes the stained carpet inside a ridiculous choice, maybe a floor that can be cleaned in a suitable fashion for the use of a cabin. I'd demand a partial refund if I thought I'd get anywhere with it.