Valbusenda Hotel Bodega & Spa

Para ser un cinco estrellas, el restaurante por la noche no tenían cocina solo los platos preparados, la camarera tenía 19 años y no ponía platos, en la habitación, las cascadas, tanto de la ducha, como de los lavabos, salpicaban muchísimo, y las toallas debajo del lavabo estaban empapadas.

From the moment we arrived at hotel, which was almost midnight, we were treated like family. The warmth and attentiveness of Alberto made our first night unforgettable. We were welcome by two drinks and Alberto set up the perfect temperature of our room to our like. During our visit, I unfortunately got stung by a wasp, but the way the hotel mobilized to assist me was truly remarkable. They quickly provided a tweezer to remove the stinger, applied alcohol, and even offered mud from the spa to soothe the pain. The staff kept checking on me, making us feel cared for and loved. The accommodations were impeccable. Our room was clean, spacious, and featured the most comfortable mattress, ensuring a restful stay. We also enjoyed an excellent selection of ambient music that added to the relaxing atmosphere. A special shoutout to Lorena and Belén at the front desk—they exemplified true hospitality, helping us store our locally purchased cheese and chocolate and booking all our activities since our Spanish is not proficient. The spa was a highlight of our trip, offering various treatment pools and saunas that left us feeling rejuvenated. One of the most memorable experiences was the wine tour led by Mr. Mogul. His passion for winemaking shone through as he spent nearly three hours guiding us through the process and allowing us to taste some outstanding wines from this amazing winery. 100% recommend it to anyone! And thanks to all staff and the business owners!

Very welcoming and attentive staff

Beware if you’re booking this hotel, spa isn’t included in the price and they demand 45 euros per person to access it. Otherwise, the hotel is average and a little dated inside. Their restaurant looks high-end but food is served poorly. Our starter and mains were cold inside as though they took the meal out of a fridge and didn’t heat throughly. Communication with staff is average, language barrier gets in the way if you’re not a Spanish speaker. Overall, not recommended.

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